--- title: Emburse Expense Enterprise (formerly Chrome River Expense) Reviews meta_title: 'Emburse Expense Enterprise (formerly Chrome River Expense) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2329 reviews by the users' company size, role or industry to find out how Emburse Expense Enterprise (formerly Chrome River Expense) works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 2329 scale: '5' date_modified: '2026-08-14' parent_category: name: Travel & Expense url: https://www.g2.com/categories/travel-expense --- # Emburse Expense Enterprise (formerly Chrome River Expense) Reviews **Vendor:** Emburse **Category:** [Expense Management Software](https://www.g2.com/categories/expense-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 2,329 ## About Emburse Expense Enterprise (formerly Chrome River Expense) Emburse Expense Enterprise is a fast, fluid, mobile web app that offers global organizations the latest in travel and expense management. We deliver the same user experience across all devices – smartphones, tablets, laptops, desktops – which makes employees happy. Powerful analytics and expense reporting capabilities make the CFO and accounts payable staff even happier. Expense serves complex, global enterprise organizations. ## Emburse Expense Enterprise (formerly Chrome River Expense) Pros & Cons **What users like:** - Users find Emburse Expense Enterprise to be **very user-friendly and easy to navigate** , streamlining the expense submission process. (200 reviews) - Users value the **easy upload feature** of Emburse Expense Enterprise, making receipt submission seamless and straightforward. (65 reviews) - Users value the **efficiency** of Emburse Expense Enterprise, enabling quick submissions and streamlined expense processes. (58 reviews) - Users appreciate the **intuitive and user-friendly interface** of Emburse Expense Enterprise, making it easy to navigate and use. (50 reviews) - Users appreciate the **easy navigation** of Emburse Expense Enterprise, making the reimbursement process straightforward and efficient. (41 reviews) - Users praise the **intuitive interface** of Emburse Expense Enterprise, making report creation and submission seamless. (41 reviews) - Users appreciate the **simplicity** of Emburse Expense Enterprise, finding it easy and straightforward for regular claims. (41 reviews) - Users appreciate the **easy electronic submission** process for reimbursements, finding it simple and user-friendly. (34 reviews) - Speed (33 reviews) - Mobile App (30 reviews) **What users dislike:** - Users find the interface **not intuitive** , leading to navigation difficulties, especially for those less experienced. (48 reviews) - Users find the **steep learning curve** of Emburse Expense Enterprise requires significant time and effort for effective use. (30 reviews) - Users face **approval issues** with limited visibility and control over recent approvals and ticketing processes. (27 reviews) - Users face **upload issues** with Emburse Expense, particularly with file formats and slow document processing. (27 reviews) - Users face **invoicing issues** including upload errors, delays, and difficulties in managing invoices effectively. (22 reviews) - Users find that **manual entry is cumbersome** , especially with complex receipts and occasional website crashes affecting progress. (22 reviews) - Users face **frequent errors and difficulties** with receipt management, complicating the expense submission process. (21 reviews) - Users find the **time-consuming implementation and invoicing process** frustrating, impacting overall efficiency and usability. (21 reviews) - Difficult Navigation (19 reviews) - Inaccurate Results (19 reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Reviews ### 1. Executive Assistant **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** June 17, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Overall ease of use and easy to pull up information that is needed. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometime hard to figure out when more information is needed such as itemizing. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** n/a ### 2. Belongs to it **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Mining & Metals **Reviewed Date:** August 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** If the input works, easy to use. Filling out is required to get your money back. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** if the input does not work and I have to create the application more often and cannot use the draft for it. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have none ### 3. Best tool for handling travel expenses. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is very simple and user friendly tool to submit travel expenses. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Everything is perfect at this stage. Overall it is a good tool to handle travel expenses and easy to access. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** One of the best tool for managing travel expenses. ### 4. Easy Expenses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** June 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** walks you through the process, easy to submit. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The company car mileage part is clunky. I should not have to enter in text what the reporting dates are. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** systematically captures expenses for reporting. ### 5. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It makes it easy to submit expenses. I'm very happy with the service. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing. It works extremely well. I can't recommend it enough. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Submitting expenses ### 6. 20260805 Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** August 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** This application is easy to use with some training. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** What I do not like is company specific (finding the correct accounting budget to charge) **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** process flow - making it easy to get my tasks completed and everyone getting paid ### 7. Terrible layout (screens cover screens) and glitchy when using decimal points **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** May 28, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** i hate using this product, it tracks no history (cannot predict) on top of the fact that it is glitchy and the layout is horrible **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** i hate using this product, it tracks no history (cannot predict) on top of the fact that it is glitchy and the layout is horrible **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** its just a platform to submit invoices for payment. There has got to be a better version of this software by another vendor ### 8. I was able to seamlessly complete. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Use with ease which is important to me. Thank you **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I don't have anything that I dislike, so Thank you! **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I am able to upload my receipts to my company with ease. ### 9. Its easy but you can't submit in same quarter **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** it keeps the address that you frequently use **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I don't like that some times you have to detour and go further then usual because of construction and they don't have it on there **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** i don't know at this time ### 10. Senior Protection Officer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It makes request very easy and reduces paperwork **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It needs to be connected to the Phones whereby we can receive SMS Alerts **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Use paper works to make requests ### 11. easier than i expected **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** June 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** i it was straightforward, easy to navigate **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** it autofills the first expense mileage incorrectly. it took me a bit to remember to delete it **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** no paper submissions for mileage reports ### 12. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy access menus and submission guidance. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** The pre-approvals and then the expense reports seem to duplicate efforts when submitting requests. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Budget approvals and expense reports. ### 13. It works pretty well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The auto merge of receipts to charges, the mobile app to take photos of receipts in real time. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometimes the auto merge doesn't work and I have to chase down an old email. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Its a smoother interface making expense reporting a lot less time consuming. ### 14. Very efficient and added value to the company **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth H. | Maintenance Training Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The website is even easier to use, uploading the receipts in the same app is so easy and seems to upload quicker **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There isn't anything I can think of at the moment. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It used to be very time consuming and complicated to complete an expense report for work. Now, it's much more simple and user friendly. I also am able to upload each receipt into a gallery as I get them, so it's virtually impossible to lose them! ### 15. The tool does what it's supposed to, but sometimes it's difficult to find the right category. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** August 10, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** That the receipts no longer have to be typed manually, but are automatically scanned using OCR. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** That the categories for the expenses are not always coherent and understandable. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** The tool is specified for travel expense accounting. ### 16. Expense Report Platform **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2024 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like the icons and how easy it is to find the tiles you need to create an expense quickly. The platform is really easy and intuitive to use compared to other platforms. The options for expenses aren't too overwhelming. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I think the bulk import feature would be nice and maybe some options to duplicate past expenses so you don't have to keep recreating the same ones repeatedly. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** We used it to reimburse business expenses ### 17. Chrome River Expense is very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services **Reviewed Date:** August 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's easy to use and edit expense reports **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I don't like that you cannot recall an invoice after it's submitted. Sometimes I catch a mistake soon after and I cannot go back and edit it. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Accounting ### 18. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to use, fast and efficient. makes the reimbursement process easy. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** No complaints so far at this point. I am happy with it. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** it helps me keep track of my expenses. ### 19. I do not have a choice **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** August 09, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** This is my first time entering an expense. It seems the same to me, as Chrome River **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing to note as yet. This is my first entry. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Nothing to note at this time. ### 20. Keep it up **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** June 24, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to use while requesting reimbursement **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Emburse is easy to use. Nothing to dislique so far **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Mileage reimbursement ### 21. Fairly easy to use, as long as you have an image of your receipt **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Simple, and processes quickly. It would be nice if it were mobile **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** If I don't have a receipt or there is a reimbursement,...I have charges that I want erased, but I paid them, and cannot remove them **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** No major issues, at this time ### 22. Time saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice **Reviewed Date:** March 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I like being able to use the mobile app to photograph receipts and have them show up in the gallery. I also love being able to link my Lyft account to Emburse so they're in the gallery. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Hotel portfolios are a little tricky. Not hard, just more complex than other categories **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Filing expenses can be time-consuming. This time around it took less than a minute to expense my car service and meal receipts ### 23. Regular User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** June 26, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The program is pretty self-explanatory and fairly easy to use. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be nice if there was a way to store common entries that are often used in expense reports such as "Mileage from home to the airport" etc. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have experienced any problems other than being forced to answer questions in the survey. ### 24. Easy to submit expenses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** August 12, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is easy to use and submit expense reports **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I have not had an incident where I can answer this question that would be effective for you. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** None so far ### 25. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Simple with app integration and taking pictures **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Different types of meals are confusing to know which to select **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expense reimbursement forms ### 26. Is good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Web interface, uploading of receipts. pauschale assistent **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** complicated categorization, sometimes not clear what is the next step **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** reporting of business expenses ### 27. It is quite straight forward process even for a layman **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** May 18, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The segregation of the expenses based on the services used **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Itemization is little confusing. No idea, why we have to itemize something which was already added to the main expense entry. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Easing the expense reports ### 28. It was fine. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care **Reviewed Date:** May 19, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It was helpful being able to upload from the receipt gallery. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** It would be nice if there were more options to choose from that are not travel related. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** None that I am aware of. ### 29. Quick process of reimbursement **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** August 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It has an easy workflow. Which has a friendly UX. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I really like using it, it is more efficient then the ones I used before. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is resolving a reimbursement issue for me. ### 30. Automatic Assistance and Photo Capture Make Life Easier **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | Strategic sales executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** They always assist me automatically with the Ubers and also i love the capture functionality of the photo **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Whenever I attempt to add multiple payments for my cellphone or gym, I consistently encounter an error. To work around this issue, I typically include these payments in a separate report. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I am able to complete it quickly and without the usual tedium that used to make preparing my expense reports take much longer. ### 31. Fairly easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing **Reviewed Date:** June 08, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Default information pulled in from corporate card has an accurate description most of the time **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Mapping tool for calculating mileage is not useful. It defaults to the closest drive in miles but does consider the need to use expressways vs local roads and time of transit. Always an override. Mapping tool should have 3 route options like a MapQuest app. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** N/A ### 32. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** June 13, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** expense management, requsition management, **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Not friendly without stable network and cannot be easily use by phone **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** not friendly in unstable network ### 33. Short and sweet approval process **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain **Reviewed Date:** August 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Easy to attach receipts and dig into items for details **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing really, at this point. Over time I might find something to recommend **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** again, too early to tell from my usage ### 34. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking **Reviewed Date:** August 07, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is intuitive, and easy to use. It is a great product **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I do not have anything to share in this section. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I do not know what I should share here. ### 35. It's easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It's prepopulation of the fields and expense using the receipt **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Nothing yet that I can identify. It is generally a good app **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Expensing reports for my trips when i use my corporate card. ### 36. Emburse Enterprise is a significant reduction of effort compared to Chrome River, which brings joy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods **Reviewed Date:** May 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Embruse Enterprise is a significant reduction in effort compared to Chrome River to create a booking. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** For receipts from email (pdf), many manual entries are still required. Here, I wish for similar automation as with the mobile app. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** previously mentioned ### 37. Very convenient and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research **Reviewed Date:** August 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is easy to submit the expense reports. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** So far there is none dislike about Emburse **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It is well organized in submitting the expenses, the app is user friendly, easy and convenient. ### 38. I'm not a heavy user, bit of a learning curve each time, but easier each time. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Information Services **Reviewed Date:** June 30, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I quite like the way you can email a receipt and it goes directly to your account to create an expense. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Many steps to figure it all out before the entire trip and all its expenses are loaded. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Getting reimbursed for dining and travel expenses associated with my job. ### 39. It is easier that previous forms! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management **Reviewed Date:** August 05, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Once you get the hang of it, it super quick and easy. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I used wrong account numbers when I firs started using Chrome River. Oops! **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Easy way to apply for reimbursment. ### 40. Works well but alot of boxes to ensure correct **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Information auto loading, easy to use, intuitive. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Alot of fields that dont totally understand that need to be correct. Some Explanation of fields would be nice. 'Why am I filling this out?' **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Solving reimbursement issues to company credit card. ### 41. pretty easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management **Reviewed Date:** August 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I would love for my airfare receipts to be automatically sent like my Lyft receipts **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** the way you must be opening each receipts to find the one you need **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** n/a ### 42. nice **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** August 09, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** I'm not sure how to use it since it's my first time. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** I'm not sure how to use it since it's my first time. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Smooth expense reimbursement processing ### 43. Easy to scan, submit and process receipts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive **Reviewed Date:** June 28, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The seamless integration between mobile app and online platform and the multiple options for sending receipts for processing, together with the relatively accurate AI for reading receipt information in multiple languages. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** No automated link with credit cards to add credit cards cost as automatic line items **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** expensing my expenses ### 44. efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations **Reviewed Date:** June 15, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is very efficient I especially like how we can upload receipts by phone and they generate when I use them in a report. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Sometimes I have to start all the way over if I don't have all of my receipts, there should be an easier way to save and retrieve reports created. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** expense reporting ### 45. Senior Managing Principal **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services **Reviewed Date:** August 11, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** the upload process, ease in viewing the receipt while adding in details **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** itemization in particular has been a real pain **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** you'd have to consult w finance team ### 46. Efficient **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education **Reviewed Date:** August 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** The Per Diem Wizard is good, both with regard to location and to itemizing. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Itemizing hotel expenses into lodging and taxes is unnecessary. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** It's making it easier to get reimbursement. ### 47. Enabling dispersed staff to claim expenses in a standard and painless manner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Human Resources **Reviewed Date:** August 06, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Ease of use and international digital capacity **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Surveys that I have to fill in when I am very busy **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Ensuring dispersed staff can claim their expenses, swift transaction process. ### 48. Improved user experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Emburse Enterprise (formerly Chrome River) has improved the user experience by making it easier to create and submit expense reports. We previously used an open source software that did not have an integrated app. Many of our users are out in the field in meetings and on the go, and the Emburse app and e-Wallet makes it easier for them to take a picture of the receipt in the moment (forget about lost or misplaced receipts!) The auto-matching feature for credit card transactions with receipt images and OCR receipt capture saves time manually keying in fields. As an administrator, it is so much easier to review expense reports, to view receipt images, edit fields and move reports to completion and payment within only a few days! Auto reminders help reviewers stay on top of reviews and our analytics dashboard has assisted us in getting more real time data. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Outages on the software from Emburse server issues where we cannot perform certain actions in the system (i.e. uploading receipts) or experience very slow speeds or delays. We have had issues with customer relationship/contract management and billing in terms of competency and responsiveness. There are some noted bugs and support tickets that have been outstanding for months. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Reducing the amount of time that users invest in preparing and submitting reports so they can re-focus on income-generating activities. ### 49. K.D. Travel Reimbursement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance **Reviewed Date:** August 03, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** It is easy and does not require many steps **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** There is not anything that I dislike about Emburse Exoense Enterprise. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** I have not experienced any problems with using this product. ### 50. Very smooth tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad **Reviewed Date:** May 04, 2026 **What do you like best about Emburse Expense Enterprise (formerly Chrome River Expense)?** Connectivity among devices and smooth way of working. **What do you dislike about Emburse Expense Enterprise (formerly Chrome River Expense)?** Itemizing hotel stays should be easier. It feels very manual at this point how each date needs to be submitted separately. **What problems is Emburse Expense Enterprise (formerly Chrome River Expense) solving and how is that benefiting you?** Easy to report expenses when doing business trips. ## Emburse Expense Enterprise (formerly Chrome River Expense) Discussions - [How can we implement robust process to find chronic policy violaters?](https://www.g2.com/discussions/25494-how-can-we-implement-robust-process-to-find-chronic-policy-violaters) - 1 comment, 1 upvote - [Is there a Mobile App version?](https://www.g2.com/discussions/is-there-a-mobile-app-version) - 2 comments, 1 upvote - [What would be a fastest way to add all my miles instead of one by one if I drive the same distance?](https://www.g2.com/discussions/what-would-be-a-fastest-way-to-add-all-my-miles-instead-of-one-by-one-if-i-drive-the-same-distance) - 1 comment, 1 upvote - [What is the process for recommending changes to the existing CR interface?](https://www.g2.com/discussions/what-is-the-process-for-recommending-changes-to-the-existing-cr-interface) - 1 comment, 1 upvote - [How do I archive our expense reports for offsite storage for audit purposes](https://www.g2.com/discussions/14748-how-do-i-archive-our-expense-reports-for-offsite-storage-for-audit-purposes) - 1 comment, 1 upvote - [View Emburse Expense Enterprise (formerly Chrome River Expense) pricing details and edition comparison](https://www.g2.com/products/emburse-expense-enterprise-formerly-chrome-river-expense/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+08%3A41%3A43+-0500&secure%5Bsession_id%5D=69927d63-0870-4dc1-8d64-104e261fc179&secure%5Btoken%5D=3b3fc193629f8457807bef66873f0c8a18b9d5c425af45bfcb357ce48c7b3912&format=llm_user) ## Emburse Expense Enterprise (formerly Chrome River Expense) Integrations - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## Emburse Expense Enterprise (formerly Chrome River Expense) Features **Expense Reports** - Ease of Creating Expense Reports - Bank / Credit Card Integration - Smart Categorization - Digital Receipt Management - Employee Reimbursement - Currency Conversions - Corporate Card - Credit Card Management **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Agentic AI - Expense Management** - Autonomous Task Execution - Cross-system Integration **Travel Management** - Itinerary Management - Trip Notifications - Advanced Integrations - Online Booking - Credit Card Management - Booking Management - User Management - Restriction Management - Reservations Management - Reimbursement Management - Vendor Management - Travel Management - Promotions Management - Workflow Management - Receipt Management - Supplier Management - Compliance Management - Policy Management - Invoice Management - Real-Time Notifications - Third-Party Integrations - Timesheet Management - Invoice Management - Reimbursement Management - Real-Time Notifications **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition - Biometric Recognition - Optical Character Recognition **Generative AI - Expense Management** - Image-to-Text - Text Generation - Text Summarization **Additional Functionality** - Audit Trail - Secure Data Storage - AI Copilot - Approval Process Control - Data Import/Export - Duplicate Detection - Expense Claims - Budgeting/Forecasting - Customizable Fields - Spend Control - Customizable Templates - Access Controls/Permissions - Reporting & Statistics - Automated Receipt Matching - Mobile Receipt Upload - Billable & Non-Billable Hours - Financial Analysis - Categorization/Grouping - Single Sign On - Activity Dashboard **Mobile** - Receipt Capture - Mileage Tracking - Travel Itinerary and Flight Status Updates - Expense Tracking - Real-Time Updates **Platform** - Complex Approval Workflow - Generative AI **Administration** - PCI Regulation Compliant **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management - Timesheet Management - Payroll Management - Employee Management - Invoice Management - Calendar Management - Workflow Management - Task Management - Mobile Access - Mobile Access - Workflow Management - Compliance Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline - Accounting Integration - QuickBooks Integration - Real-Time Reporting - Third-Party Integrations - Payroll Integration - Accounting Integration ## Top Emburse Expense Enterprise (formerly Chrome River Expense) Alternatives - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,053 reviews) - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,662 reviews) - [Rydoo](https://www.g2.com/products/rydoo/reviews) - 4.4/5.0 (719 reviews)