Emburse Certify Reviews & Product Details

I manage the bookkeeping for a Non-profit with a staff of about 25. We have 17 credit card holders. Certify helps us keep track of our credit card use, stores receipts and syncs with our financial software. They were easy to work with in setting up the exact type of information I needed so that I could easily upload expense reports directly in to my accounting software. I LOVE it! Review collected by and hosted on G2.com.

When submitting an expense report, the submit button must be clicked multiple times (through 2 or three screens). This causes some employees to think they have submitted a report when they have not yet completed the process. This problem is quite minor in the grander scheme of things. : ) Review collected by and hosted on G2.com.

I love that all communication can be handled within Certify. An Approver can open an Inquiry which saves the report from being returned, the Submitter can reply to the inquiry, everything is recorded in the report for history, and now Approvers can add images which nearly eliminates the need to return a report. Users report that it takes far less time to submit their expenses and Approvers are reporting the ability to approve a record amount a day! Personally, I could previously only approve an average of 30 paper vouchers a day. I can approve near 80 a day now, and that is reviewing line by line, receipt by receipt. I can't say enough good things! Certify allows me to catch inaccuracies quicker and resolve them before the report is reimbursed. We love that it keeps our users more current in their expense recording and submissions. The mobile app allows no room for excuse! Review collected by and hosted on G2.com.

As an approver, it would be most helpful to be allowed to add an expense to a user's submission. If for example a user forgot to claim per diem, we have to currently return the report for the user to add it. It would streamline the process if we could add it on the approver end. I also must honestly say the mobile app is clunky and could do with better streamlining in terms of Buttons to click to Create a Report, Enter an Expense, Upload a Receipt, or View Config. Right now, we recommend our users to really only use the mobile app to photograph their receipts. Review collected by and hosted on G2.com.

Certify is relatively new compared to the likes of Concur but that has not stopped them from developing a great system. They may not have all of the features that Concur currently does but it is very apparent that they are putting development into the system to be the best. They are open with their development plans and openly invite feedback and ideas for their users so they develop those things which are important to the users. They also have a great help and training section where they cover practically everything with informative and easy to follow guides.

Everyone has a very friendly and helpful attitude. Review collected by and hosted on G2.com.

They have recently introduced an audit function that I am hoping will be developed further. There is a lot of potential in this area and further refinement and expansion will make it very powerful. Review collected by and hosted on G2.com.

We've received a lot of positive feedback regarding the app and the ability to submit expense reports digitally. Our managers and approvers really like not having to receive piles of receipts each month and to be able to quickly look through them digitally. Our employees that travel like being able to upload their receipts on the app while they are traveling and not have to worry about saving them or losing them. Review collected by and hosted on G2.com.

We've run into issues with linking receipts to expenses. Most often if a receipt is submitted with a different date then it won't attach. Some of our users will wait until the end of the month and submit their receipts all at once, and if the date doesn't match to the actual charge then it won't automatically attach. Review collected by and hosted on G2.com.

As an administrator for our team, I greatly appreciate the robust reporting feature as well as the built in approval workflow. Review collected by and hosted on G2.com.

The Quickbooks Online sync works but because we reimburse via ACH the information that is imported into QBO is not useful for our purposes. The sync was supposed to save time however now we have to take extra time to use a TPI to import expense details into QBO manually. Review collected by and hosted on G2.com.

Along with the expense management regarding any traveling also this tool is assisting me to manage the payable accounts and to generate the invoices as well. It won’t be wrong if I say it provides everything related to expense management on its platform. It offers many integrations and configurations as well, that make easy processing and tracking of the certain extraction. Further it offers me flexible reimbursement so that I can make sure that my vendor invoices are paid in a flash, irrespective of any currency. Review collected by and hosted on G2.com.

Sometimes I have to face some issues in expense reporting, so it asks for much efforts and struggles for making effective reports. Moreover it does not have any major drawbacks. Review collected by and hosted on G2.com.

Certify expense facilities are available via an app on android and iPhone. It also provides a cloud service making data accessible from any part of the world. Free trials are available to let the buyer have an insight of what to expect from the product. Training is available in person and via webinar to allow more interactive session alongside the documented training. The support team of certify expense is available round the clock even outside the business hours they are on their toes to resolve the issues faced. It has the feature of multi currency which allows data of expenses around the world be collected irrespective of the different currencies used. The ability of receipt and work flow management makes the things more fluid and coherent. It is extremely time saving, making it a popular option for business companies. Review collected by and hosted on G2.com.

There is no downloadable option for mac or windows, reducing its coverage. Scanning slips is of no use since it doesn't gives 100% result. On high traffic days, the speed slows down quite some notches and the autofill part can be sketchy too. There are some bugs in the app too which get annoying at a point. Even though the multi currency option is available, the transition isn't as smooth as one would expect it to be. There is no history option to view past expense reports, adding some negative points to its name. Review collected by and hosted on G2.com.

I like best the simplicity of using Certify. The functionality of creating and submitting expense reports is very straight forward. Approving and processing expense reports takes a bit of training as it is a 2 step process, but when understood, it makes sense. The set up is fairly straight forward and you are given a dedicated "Customer Success Manager" to help along the way. If you have an in-house IT team have them available if you are considering using the Certify API. Our users have expressed that Certify pretty much an intuitive tool to use. For them, uploading receipts and creating reports is much less time consuming than with the previous system we were using. Review collected by and hosted on G2.com.

Certify programmers seem to have their own idea of "how" or "in what manner" expense reports should be created, submitted and processed. Their scope is limited however and therefore that limits the functionality of their software. Practically every company has their own "way" of processing expense reports, however Certify (even in their training sessions) instructs their users on "how" to get the job done. Tip..create the software and let the user decide how best they can use it. As an administrator, navigating Certify can be cumbersome and counter intuitive. There are buttons that indicate "Return" when they should indicate "Save". There are too many reports to count. And sifting through them all to find what is useful is a daunting job. There is a "Custom Report Writer", but is it juvenile compared to the ones I have used in the past. Review collected by and hosted on G2.com.

Easy to use, love that I can scan my receipts in with my mobile phone. After my receipts are scanned in I can use the autofill option which saves valuable time. Moving my expenses from my wallet to an expense report is so simple, I no longer dread the end of the month procedures. I would recommend Certify to any company looking for an efficient way to handle their employee expenses. Review collected by and hosted on G2.com.

The program took a while to get used to, but once I did I really like using it. There is nothing to dislike about Certify, like anything new you have to get used to using it. After the initial learning period there are no complaints. Review collected by and hosted on G2.com.

The best thing about Certify Expense by Emburse is that it allows you to take a picture and upload your receipts from your cell phone. I the event that you can not or do not want to use the phone on your app you can also email your receipts. I also like the fact that you can store your receipts and save them in your wallet. The expense report gives you the option of telling exactly what your expense is and why. This makes it easier to be accepted for reimbursement. They also have training videos that teach you how to create an expense report. Review collected by and hosted on G2.com.

There isn't anything I dislike about Certify Expense by Emburse. Review collected by and hosted on G2.com.

The fact that either I or an employee can contact customer service for assistance with using the system is by far my biggest reason for liking Certify.The system is quite easy to use but if one needs the assistance, it is a matter of asking. You don't have an endless round about of who has permission to even ask for assistance just to get a report completed or to even print reports out of the system. Unlike our previous expense application as trying to get anything done was tortuous. Review collected by and hosted on G2.com.

The auto-fill feature needs a bit of tweaking as we have had quite a few previous issues with receipts uploading with the date of capture instead of what is on the actual receipt. Review collected by and hosted on G2.com.

Certify system make the submission process easy. Receipts can be attached per expense line category and make it easy for the approval to review and send inquiry to employee for comments. Review collected by and hosted on G2.com.

Certify system is a pre-defined system. It is very difficult to customize to your specific needs and need solutions to work around to make it work. Review collected by and hosted on G2.com.

The times that I have had to reach out for assistance to navigate the system, the representative has been pleasant, and helpful. I appreciate not having to work through multiple AVR's. Review collected by and hosted on G2.com.

Thus far, I am pleased to report that I have not had any negative experiences with Certify. Review collected by and hosted on G2.com.

Importing credit card transactions automatically, pre-approval process, additional documentation feature for expense line items. Review collected by and hosted on G2.com.

Workflow process an expense report has to go through to be approved (i.e expense report has a specific manager for approval but that manager has their own manager for approval and so the report would go to them at the end instead of to the accountant after the initial approval) Review collected by and hosted on G2.com.

Our organization now has visibility into spending that was previously lost in paper. Our AP team can focus on other important projects with the efficiencies they have achieved. Review collected by and hosted on G2.com.

There is room for improvement in reporting capabilities and distinction between expense reimbursements and invoice payments. Review collected by and hosted on G2.com.

Certify is very user friendly! We are able to post expenses so much faster now. Review collected by and hosted on G2.com.

I wish there were more options available when setting up accounts, etc. Review collected by and hosted on G2.com.

What I love best about certify is that I can forward receipts received by email from airlines, hotels, and other vendors directly to receipts@certify.com from my registered email address, and it automatically adds those receipts to my certify wallet. Review collected by and hosted on G2.com.

There is nothing that I seriously dislike about certify, however it would be easier if I could save a copy of submitted reports in fewer clicks, or if a report was automatically populated and emailed to me once it has completed the approval process. Review collected by and hosted on G2.com.

The best thing about Certify is that I don't have to wait to submit my receipts and expenses. I can keep up with them on the go and file my report once a week. I haven't missed a single deadline and wound up not being able to get reimbursed for anything since moving to Certify. Review collected by and hosted on G2.com.

The only issue that I've ever had with the program was having to search for each person that I'm adding to an event one at a time. If I could select multiple people at a time it would make things move a lot faster for my larger events. Review collected by and hosted on G2.com.