Emarsys Reviews & Product Details

AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Throughout the implementation process, Ashley was very responsive, knowledgeable and pleasant. In terms of Emarsys itself: automations that show how many customers in real time are on the journey with clickable stats for each email, Smart Insight and Predict are some highlights. Review collected by and hosted on G2.com.

What do you dislike?

From the Analysis/Emails/Show Details page, I would like to immediately see revenue, and a list of all products purchased. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be prepared for a long implementation process, but one with extremely attentive support. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are moving from sending generalized email blasts to a more sophisticated approach. Review collected by and hosted on G2.com.

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Emarsys Overview

What is Emarsys?

Emarsys is an omnichannel marketing automation solution, part of the SAP Customer Experience portfolio. Comprising a customer data platform wth fully integrated multichannel campaign management, personalization, segmentation and analytics dashboards, it is supported by dozens of additional features and add-ons. Our fully automated customer lifecycle workflows are crowdsourced from leading brands in your industry that accelerate time to value, deliver superior 1:1 experiences and produce measurable results. By aligning your marketing challenges with our proven omnichannel customer engagement strategies and cuttting-edge AI technology, you can deliver the predictable, profitable outcomes that your business demands and the highly personalized omnichannel experiences that your customers deserve.

Emarsys Details
Website
Languages Supported
German, English, French, Russian, Spanish, Turkish, Chinese (Simplified)
Product Description

Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes. By rapidly aligning desired business results with proven omnichannel customer engagement strategies — crowdsourced from leading brands across your industry — our platform enables you to accelerate time to value, deliver superior 1:1 experiences and produce measurable results ... fast. Join more than 2,500 companies who trust Emarsys to deliver the predictable, profitable outcomes that their businesses demand and the highly personalized omnichannel experiences that their customers deserve.

How do you position yourself against your competitors?

Emarsys takes an industry-specific, outcome-driven approach combined with customer-centric personalization, actionable AI and a fully integrated customer data platform (CDP).
We place the customer firmly at the center of everything we do, and are leaders in the field of artificial intelligence marketing and consumer data analysis.


Seller Details
Seller
Emarsys
Company Website
Year Founded
2000
HQ Location
Vienna, Austria
Twitter
@emarsys
5,093 Twitter followers
LinkedIn® Page
www.linkedin.com
800 employees on LinkedIn®
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Emarsys Reviews

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Strategisches Marketing
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Always evolving an up to date with the newest developments of the Ecomnmerce Market.

Emarsys is very user friendly.

Trainings are held by great trainers. There are always many trainings and also good help sites.

By Using pre-build, so called "tactics", you can easy get a quick start and achieve quick wins. And pre built is evcerything, a complete automation with all needed segments and email campaigns that can be customized by yourself.

AB Testing is super Easy, whether in an automation or directly in an email campaign.

Personalization is easy to use by drag and drop the variables into emails when using block based campaigns.

You can also decide if all customers can see the whole content in an email campaign,n not just when sending it to a special audience, by using segmentation.

The support Team is also very good and super fast. Review collected by and hosted on G2.com.

What do you dislike?

So far, there was nothing to dislike in the last 2 years... maybe getting lines straight again after moving knots around in automation design ;o) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just give them a chance of impressing you! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Staying in touch with our Customers on the preferred Channel.

Catching customers at the right time in the Customer Lifecycle to prevent Churn.

Keeping customers active by using the emarsys loyalty program. Review collected by and hosted on G2.com.

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Response from Will Young of Emarsys

Hi Dominic,

Thanks for your review! And you will be very happy to know that our release next week (March 10, 2021) is heavily focused on usability improvements to the Automation Center, in particular moving the nodes around the workspace. No more knots for you!

You can also give us your feedback in the new Emarsys Community:

See how Emarsys improved
Digital Campaign Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Kleine, persönliche Runde über Zoom. Ein sehr kurzweiliges, informatives und interaktives Seminar. Durch die vielen Übungen sehr praxisnah - ein richtig gutes Training, wenn man vorher noch nie mit Emarsys gearbeitet hat. Review collected by and hosted on G2.com.

What do you dislike?

Vorab muss ein sehr zeitaufwendiger Online-Lernpfad (über mehrere Stunden!) abgeschlossen werden. Für einen absoluten Emarsys-Neuling wie mich fand ich diesen Lernpfad und die gestellten Fragen der Tests viel zu detailliert. Ein grobes Onboarding hätte ich hier sinnvoller gefunden, für die anschließende Teilnahme am Seminar hat mir der Lernpfad nicht viel genutzt, da ich ohnehin kaum etwas verstanden habe. Erst im Training wurde alles klar - und das wäre auch ohne vorherigen Onlinekurs so gewesen. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Wir nutzen Emarsys, um die Newsletter unserer Fachportale zu erstellen, zu versenden, auszuwerten und die Registrierungen zu verwalten. Die Plattform bietet noch viele weitere Funktionen, die jedoch vor allem auf eCommerce ausgerichtet sind. Review collected by and hosted on G2.com.

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Auxiliar CRM Ecommerce
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I think everything in emarsys is useful. It has many tools that help us as a company to improve communication with our customers. It is a very intuitive and entertaining platform to use. Review collected by and hosted on G2.com.

What do you dislike?

I do not dislike anything, I am delighted with the platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend the use of the platform, I am sure that it will grow your company exponentially. It meets many needs that are in companies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have found a better way to channel our automated messages. The different templates to send communications are great, all its tools make it easier for us to do a more efficient job. Review collected by and hosted on G2.com.

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Sr Manager of User Experience
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The platform offers a variety of pre-built tactics in addition to customizing your own personalization rules. The email platform is built on being modular and designed to make it easy to build campaigns. The staff is extremely knowledgeable. From the project kickoff to implementation, the project team is extremely detailed on every step. The onboarding and training process is detailed and the team does a great job of walking users gradually to learn how to build campaigns, evaluate reporting, and etc. Review collected by and hosted on G2.com.

What do you dislike?

During the initial implementation stage, you have the opportunity to design and get custom email content blocks created. After the initial implementation stage, any complex custom content block requires additional fees as it requires resources on the Emarsys end unless you're coding an email block yourself. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Emarsys enables the ability to shift away from static marketing campaigns to more personalized and focused campaigns for our customers. This capability allows us to be more efficient with our spending and resources. Review collected by and hosted on G2.com.

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Relational Marketing Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

I like the fact that things are so practical, we are always trying things in real life not just in theory Review collected by and hosted on G2.com.

What do you dislike?

Maybe that you could be more clear with the plan that we have, because there' been some times that you said , oh no that's not on your plan, but y thought we bought everything. so that's it Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need to have a very strong team regarding implementation in order to do it on time Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

To have all my channels in one platform and be able to treat our customers as one Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Emarsys is the best marketing solution available in the market place. Emarsys is user friendly. Easy to use and very helpful in marketing business. The dashboard is easy that any user can create campaigns and make it live easily for the business. The integration of emarsys with other software’s are also on point. The user can use it with no hindrance. Quick, fats and responsive to the actions. The support team is the biggest edge of working on Emarsys, they always available from start to end. They helped from installation to creating different campaigns and providing solution to user for a better program experience. Emarsys is pretty easy to use as the training session makes it easier to work on. Emarsys offers customized communication to the customers which is the biggest pro of emarsys that makes it stand out in the market. Review collected by and hosted on G2.com.

What do you dislike?

The coordination with VTEX was very moderate, however generally in light of the fact that VTEX isn't adequately worldwide to be considered as an attachment and play accomplice. Templating framework has a few restrictions when populating changes across crusades. Emarsys is offering mobile application too. The mobile application isn't as successful as its work area rendition. It is hard to track down and oversee huge information on mobile application. Moreover it is intricate to begin with and have thought that it was higher in cost when contrasted with highlights. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Emarsys permits the capacity to make more a more engaged and customized way to deal with arriving at buyers. It's an easy to use stage, and the preparation gave highlights extraordinary visuals, clear clarifications, and accommodating tips. Email robotization, a superb device for those of who work with electronic business, permits to do more strong marketing contrasted with different stages. It is very much overseen, simple to figure out how to utilize and is continually refreshing. The fact of the matter is an extraordinary help to accomplish better outcomes with items. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

The sessions were always very nice, you learn without realizing it and you acquire knowledge in a simple way. When someone had a question, the coaches helped solve it without making you feel stupid, that is something that I value a lot about the training sessions, at the same time that they were in a fairly relaxed environment that made you feel more comfortable and without pressure. Review collected by and hosted on G2.com.

What do you dislike?

One of the few things that I didn't like was the time that passed between training sessions.

Something else that caught my attention that the training sessions and some of the meetings were at unusual times for the coaches and you could see that they were on an unusual schedule, although despite this they were always friendly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Emarsys is an excellent option to implement any strategy related to clients, it has helped us to understand our own concerns and has solved problems quickly and effectively. We must consider the time required for each phase, it is also necessary to do tests so that everything works correctly and they accompanied us all the way Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In the company we are implementing the loyalty program, that is why Emarsys helps us to manage our clients, generate strategies, in short, it is the basis of our loyalty program.

Each of the sessions allowed us to see a different perspective from the administration of the databases to the generation of marketing campaigns Review collected by and hosted on G2.com.

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Email Marketing Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Emarsys is good if you have lots of needs and are looking for a one stop shop! Take advantage of the features as well as the support that is offered. Emarsys has lots of useful tools that are beneficial to us. With Emarsys, you have the opportunity to have an almost completely consolidated place for all marketing. It may take some time to set up, but if you do it right then it makes everything else so much easier in the future. They provide many opportunities for training in these features, as well! Becky is great with that, and so is the whole team. We have weekly meetings regarding our current projects, and the team always makes sure our concerns are heard, and our questions are answered. I also like the new interface! It is much more user-friendly than the previous one. Review collected by and hosted on G2.com.

What do you dislike?

I wish we could get a link to an online email without testing it to a segment. Currently, that is only possible if you send it to a segment with multiple people, but if I test it to just one person, that link to "view this email in browser" does not work. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you're looking for a service that can handle anything you throw at it, then go with Emarsys. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

There are many benefits such as segmentation that updates constantly, and lots of automation abilities. Right now, we are using Emarsys for block targeting! Review collected by and hosted on G2.com.

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AL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

La plataforma se me hace muy robusta y completa, creo que es una gran herramienta y me ayuda a llegar a las metas que mi empresa me establece. El Hecho de tener la oportunidad de tener sesiones de entrenamiento y práctica es muy útil y obvio al aprender más avanzamos más y no sólo llegamos a metas también las superamos. Review collected by and hosted on G2.com.

What do you dislike?

El único problema con el que me he encontrado es que no sabía que trabajamos con plantillas ya viejas y no les darán mantenimiento me parece que sí se debe ser claro con lo que se paga y el servicio que nos ofrecen y cuando haya actualizaciones nos deben avisar para estar siempre en la misma línea. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Es una plataforma muy completa, te ayuda a llegar a tus metas tiene una interfaz fácil de usar no por eso es simple lo que sí es que tiene muchas cualidades y se necesita tiempo para aprender y usar todas las opciones que te ofrece Emarsys.

Revisar antes bien que paquete se está comprando se recomienda el más completo. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Llegar a mi público es el primer punto que tengo con Emarsys ya que es fácil y me da todas las herramientas para generar perfiles bien específicos y así tener un target más atinado. Justamente el beneficio es la facilidad con la que puedo perfilar a mi cliente para así poder hacer envíos más atinados que nos generen más ingresos. Review collected by and hosted on G2.com.

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Retention Marketing Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The team at Emarsys were very helpful during the implementation process, from start to finish. Our team had a long list of questions, but the Emarsys team were all very friendly and informative throughout the whole process. We had weekly check-ins with the team, as well as a dedicated Slack group for any ad-hoc updates.

So far, I like how user-friendly the platform is and the advanced analytics and dashboard features. There are a lot of features which we are yet to utilize, so hopefully we will take advantage of those in the near future. Review collected by and hosted on G2.com.

What do you dislike?

I find the platform sometimes very slow to load, especially when I am creating campaigns. The blocks used are sometimes temperamental and updates don't show from time to time.

Another issue I recently came across is the support from the engineers. Not the support itself, but the time difference as some of the team are based in Europe so it is difficult to solve a problem which needs to be fixed ASAP. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a chance and sit through a demo to see what it offers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The email deliverability support has been incredibly helpful, and we will continue to use weekly check-ins with the team to improve and scale our brand. Compared to our previous ESP, the platform is much more user-friendly, the support has been better and the help more useful in terms of email and retention assistance. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The fact that we have a wonderful trainer who is patient and helps us fully understand the product and how we can get the most benefit from it. There are many videos and a library of information you can reference at any time to help answer questions or instructions on how to use features. It really feels like all the ways you can use Emarsys is endless and exciting! Review collected by and hosted on G2.com.

What do you dislike?

All of the information can be overwhelming and run through very quickly. You have to take a course before you can start working with a trainer. That was a painful experience because you were given a ton of information then had to take tests. Also once we got started it can take a while for the project manager to answer questions when I am hoping to get a faster response. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is extremely robust so you need to make sure you have qualified staff required to get the most out of it and the most out of your money! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have never had the opportunity for segmentation which would be extremely beneficial in our field. I didn't realize that Emarsys had so many ways to grow our business simply through robust email tactics and automation. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Emarsys makes it very easy to automate all marketing communications through their easy to use user interface. Also, Emarsys makes data available for my team which helps us coming up with meaningful data analysis very efficiently.

One of the biggest wins that we have achieved through Emarsys was improving our shopping cart abandonment rate which continuously improves our online revenue.

Being able to conduct effective A/B testing has been another benefit to our company where we were able to optimize our content effectively and improve metrics such as Open and CTR.

Another feature that we utilize very frequently through Emarsys is creating audiences and making that audience available for my team to run campaigns through Facebook, Instagram and Google. Review collected by and hosted on G2.com.

What do you dislike?

Tracking the in-store performance has been a challenge which had made things difficult to track omni-channel performance. This issue was mainly on our end, however, Emarsys was able to come up with new features that was able resolve this and take our marketing efforts to the next level. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One of the main issues that we have had historically, was improving the customer churn rate. We are trying to improve this segment by working with Emarsys' Artificial Intelligence solution to identify these segments automatically and improve the percentage of the customers that are likely to churn.

In addition to improving our customer churn rate, we have been working on identifying customer segments to further improve our conversion rates by sending relevant at the right time with the right offer. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

The tool is really incredible, and I don' t think we'd get anywhere nearly as much out of it without these training sessions. I especially appreciated how friendly, kind, and knowledgeable the trainers Becky and Jose are, how they both used a variety of training tactics (walkthroughs, examples, true-false, and student takes the wheel), and how the implementation consultants Ali and Matt join each training to answer questions and make the onboarding process smoother. Review collected by and hosted on G2.com.

What do you dislike?

We have a unique business model, and while the trainers have tailored the materials to us somewhat, there is room for improvement here Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm less familiar with this honestly, but it appears to be giving us better automation capabilities (e.g., I don't think we were able to build full, yearlong automations to welcome new members or to persuade them to renew on time). Review collected by and hosted on G2.com.

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Diseñadora UX/Web
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Tiene mucha documentación y fácil de consultar en cualquier momento. Ademas la plataforma es fácil de entender y el poder de análisis es muy al detalle. Review collected by and hosted on G2.com.

What do you dislike?

No me gusta tener que guardar cada vez que completo un paso, por ejemplo en la construcción de mails. Podría tener la opción de save automático cada ciertos segundos para no perder información por cualquier inconveniente. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creación de E-mail marketing, y los beneficios son el tipo de análisis al detalle que hemos tenido con estas campañas. Review collected by and hosted on G2.com.

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Product Owner
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

- a lot of setting options

- user-centered visual editors

- onboarding videos and tutorials

- so much different channels

- AI featured tools

- powerful segmentation Review collected by and hosted on G2.com.

What do you dislike?

- no PHP sdk offered

- technical issues

- often changing API ressources

- too much choices for newbies to fail ;) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- better email sending repuation

- better email report possibilities

- automation and user triggered marketing campagnes

- visual Review collected by and hosted on G2.com.

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AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Easy & fast system setup, Flexibility in data processes, WYSIWYG template editor

Dedicated trainings + custom sucess manager

Help / Documentation

Customization for data(fields) and availability to adjust the system (partly) on your own Review collected by and hosted on G2.com.

What do you dislike?

Cost structure (incl override fees), pricing for non email channel or additonal features like Relational Data / Tactics, etc Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Business analysis for your crm strategy, define campaigns and channel that should be used before setting up a new system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Newsletter Marketing, Segmentation for tactical campaign, CustomerJourney Campaigns via Automations

Usage of product recommendations + web behavior to increase persoanlization and CRM ROI Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Annika war wie immer sehr freundlich und zuvorkommend. Sehr professionell und hat sich speziell für uns Zeit genommen. Außerdem ging sie speziell auf uns und unserer Bedürfnisse ein und zeigte uns was für uns wichtig ist. Review collected by and hosted on G2.com.

What do you dislike?

there is nothing that i dislike. ------- Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Emarsys ist ein mächtiges Tool. Bei Emarsys findet man alles was man braucht. Hervorheben möchte ich hierbei auch die kostenlosen Trainigs und den Kundenservice. Daumen nach oben! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Wir nutzen akutell leider noch nicht das gesamte Tool. Ich befinde mich aktuell in der "Einführungsphase" und hatte hierzu bei Annika Kuhn ein tolles Training! Sehr zu empfehlen.

Aktuell nutzen wir Emarsys nur zur manuellen Erstellung von Newsletter Kamapgnen. Review collected by and hosted on G2.com.

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Digital Marketing Leader
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

The automatization of the data, the dashboard, the support for technical issues.

The visual of the dashboard are easy to understand.

The way the panels and features are organized make for us be able to have a quick access.

The loyalty programs that It has an a lot of new updates that make the team to always be learning about the tool. Review collected by and hosted on G2.com.

What do you dislike?

Is not very friendly for creation of creatives for the designer department.

It has a lot of steps in order to create some automatization, which I believe it could be friendly in order to save time

They do not have a partner here in Mexico, especially at Monterrey, which makes difficult to have a first touch contact Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Some features are still being implemented, such as webchannel.

Benefits, we can see the revenue of each campaing as well be able to see the increase or decrease of our customers during certain lifecycles Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Emarsys is a modern tool that it is easy to work with. It combains so many information about the customer and allows you to combine different channels as newsletter, push and newsfeed. To work with emarsys is fun. Also i love it that emarsys is still improving his tool and invent new functions. Also the cusomer service and the trainigs are really helpful. Review collected by and hosted on G2.com.

What do you dislike?

Sometime the translations in the tools are missing or not understandable. (We work with the german interface) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A deep dive is really helpful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Now we have a platform with all customer information. so we can invent new communications channels and combine them. So cool!! Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Definitely Automation Center!

The possibilities to personalize specific content based on user preferences are also pretty cool. Also, features like OTC and the "Loyalty"-program are very interesting! Review collected by and hosted on G2.com.

What do you dislike?

Without training, it's overwhelming at the beginning (too much options and features :-) ). The "Emarsys Advanced Seminar" this summer was very important for us to get useful tips for working with Emarsys. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Think about your business goals - what do you want from Emarsys, from E-Mail-Marketing?

We are very happy with Emarsys, because it fits perfectly - even though we are not using all the nice features it has. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Through "Automation Center", we send newsletters to new subscribers of our product automatically - depending on the frequency of use. Review collected by and hosted on G2.com.

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Helpful?