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AM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

11/19/2024

"eMaint Helped Get Our Plant Back on Track"

5/5

What do you like best about eMaint?

eMaint is very straightforward to learn and implement into your maintenance program. I use this software daily to manage assets and develop PM schedules. It has helped our plant avoid a substantial amount of machine downtime by being proactive and managing PMs. The features to add machine user manuals, work instructions, sign off forms, parts check out and more for each asset helps keep things organized in one place. The report building feature is an awesome tool to utilize in eMaint. We employ many weekly reports to analyze machine and maintenance technician efficiency. Building custom dashboards from this data with charts and graphs is also a great visual tool. Their support team is always very quick to respond and resolve any issues. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

There are a lot of functions and features that are available in eMaint. Some features can go really in depth and need additional help to understand. Thankfully eMaint puts out a lot of free webinars that go in depth on how to use certain areas of their program. Review collected by and hosted on G2.com.

What problems is eMaint solving and how is that benefiting you?

We did not have a good way to track assets and record any data for these assets. eMaint has helped us track issues or breakdown of machinery that happens between scheduled PMs. eMaint has helped us identify weaknesses in our PM schedule by analyzing corrective PMs. This has also helped us develop justifications to machine replacement by having records for machines that were having constant breakdowns and recording the cost of parts and labor it took to repair aging machines. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for sharing your experience with eMaint! We’re glad to hear the platform has helped reduce downtime through proactive PMs and improved asset tracking. It’s great to see eMaint supporting data‑driven decisions around maintenance efficiency and equipment replacement, as well as keeping documentation and reporting centralized in one place. We also appreciate your perspective on the platform’s depth and how resources like webinars help teams get more value from advanced features.

AA

Verified User in Accounting

Mid-Market (51-1000 emp.)

11/19/2024

"Maintenance Management Made Simpler"

5/5

What do you like best about eMaint?

The user-friendly interface has a very clean feel over some of the other CMMS programs that I've used in the past. Customer support is very responsive, helpful, and friendly. We have been able to integrate other features into our maintenance management to work with our inventory tracking and oil analysis labs seamlessly. The functionality of work order management helps me to keep things organized and track equipment history across the numerous assets we have throughout the plant. We were able to implement eMaint easily across our maintenance and production departments for the various roles within them. I use eMaint daily, and its intuitive design makes even frequent, repetitive tasks more efficient and less of a hassle. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Building advanced reports in eMaint can be a bit of a challenge for those without JSON coding experience. The ability to close out multiple work orders at once would be a helpful feature, as it would be a major time saver when cleaning up a backlog. Similarly, the ability to delete multiple steps in a task procedure at once would be a huge time saver when implementing large changes to several procedures at one time. Review collected by and hosted on G2.com.

What problems is eMaint solving and how is that benefiting you?

Before eMaint, our company was using a much less intuitive system to track and manage work orders which was more time consuming and more prone to errors. With eMaint, online access to all of our tasks, work orders, and inventory ensures all of our technicians and supervisors stay on the same page in real time, really streamlining the process of maintenance management. Additionally, before eMaint, much of our maintenance department's work was reactive rather than proactive. eMaint's has allowed us to schedule our preventive and predictive maintenance in a much more efficient fashion, and track completion in real time. This has led to a significant improvement in equipment reliability and timely repairs. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for sharing your experience with eMaint! We’re glad to hear that the platform’s intuitive design, work order management, and asset history tracking are helping you stay organized across a wide range of assets. It’s especially great to hear how eMaint has supported better collaboration between maintenance and production teams and helped your organization move from reactive to more proactive maintenance. We appreciate your thoughtful feedback around reporting and workflow efficiency, and we’re pleased eMaint has played a role in improving reliability and streamlining your maintenance processes.

UM

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

11/19/2024

"Simple, Effective and Drives Efficiency"

5/5

What do you like best about eMaint?

eMaint makes managing our maintenace system very easy, whether it be the ability to directly send work orders to a workers phone or having a self generated report on a wide range of information gathered from within eMaint. My favourite part of eMaint CMMS is the simplicity, which is the same across all features within the application, especially now we have moved over to the x5 version. The customer service team are also brilliant with any questions you have or modifications you may want to make with swift replies and offering their own training to really get a grip on the CMMS. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I dont have any complaints of the web version, I would just like to see more features added on the mobile version i.e. inventory Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for the great review. We’re glad to hear eMaint has made managing your maintenance system easier—from sending work orders directly to technicians’ phones to generating reports across a wide range of asset and maintenance data. It’s especially great to hear that the consistency and simplicity of the X5 experience has been valuable for your team. We also appreciate the kind words about our customer service and training support. Thank you for the feedback on mobile functionality as well—input like this is important as teams continue to rely on mobile access alongside the web platform.

JA

Julie A.

Maintenance Planner

Mid-Market (51-1000 emp.)

4/3/2025

"EMAINT EXCELLENCE"

4/5

What do you like best about eMaint?

The ease of reviewing workorders and document storage. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

When I have to print out weekly or monthly wo's, it is now on two sheets of paper instead of one. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for sharing your feedback and for highlighting what’s working well for your team. We’re glad to hear that the ease of reviewing work orders and document storage are adding value, and that asset tracking is helping you identify and manage recurring issues across your operation.

We also appreciate your note regarding printing weekly or monthly work orders. Workflow preferences—especially around reporting and printing—can vary by team, and feedback like this helps inform how we continue to refine the user experience.

Thank you for taking the time to leave a review and for being part of the eMaint community. We’re glad to support your maintenance efforts and appreciate your insights.

MR

Melissa R.

Maintenance Technician

Mid-Market (51-1000 emp.)

3/18/2025

"Best decision EVER"

5/5

What do you like best about eMaint?

It has been a wonderful upgrade from our previous CMMS system. We have better functionality and visibility of our parts and tracking of preventive work orders Review collected by and hosted on G2.com.

What do you dislike about eMaint?

It has been a steep learning curve for someone who is not familiar with databases and SQL server language but I’m learning Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for sharing your experience. We’re glad to hear that eMaint has been a strong upgrade from your previous CMMS and that it’s providing better visibility into parts and preventive work order tracking.

We also appreciate your honest note about the learning curve around databases and SQL. While eMaint offers advanced reporting and flexibility, we understand it can take time to get comfortable with those capabilities, and it’s great to hear you’re making progress.

Thanks again for the review — we’re pleased eMaint is supporting your parts tracking needs and overall maintenance operations.

SB

Shelli B.

Maintenance Planner/Scheduler

Mid-Market (51-1000 emp.)

3/19/2025

"Pretty good for our needs."

4.5/5

What do you like best about eMaint?

I like that my company can hold data all in one place. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The document and picture uploading can be cumbersome. Also direct check out of a part using the barcode and scanner would be great. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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We're pleased to hear that eMaint is helping your company collect data for equipment and inventory. We understand your feedback about the document and picture uploading process, as well as the direct check out feature. Your input is valuable to us as we strive to improve our platform.

JR

jose r.

Tool technician

Mid-Market (51-1000 emp.)

3/19/2025

"A great view about all we can create"

4.5/5

What do you like best about eMaint?

Good way to control our assets and get information and reports from it Review collected by and hosted on G2.com.

What do you dislike about eMaint?

A bit confused to use at the begining, that means that is need more training Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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Thank you for sharing your feedback. We’re glad to hear that eMaint is helping you gain better control over your assets and access the information and reports you need. We understand that getting started can feel overwhelming at first, and we appreciate your perspective on the importance of training. It’s great to see that once asset control is established, eMaint is helping open the door to next‑step improvements and ongoing optimization. Thank you again for taking the time to leave a review.

JR

Joachim R.

Deployment Specialist

Enterprise (> 1000 emp.)

3/27/2025

"What is good can be gladly recommended further."

4.5/5

What do you like best about eMaint?

The user-friendliness, the mobile working. The support is excellent. All the functions that are needed are available. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Factory-related spare parts and data should also be selected only in relation to the factory during synchronization. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

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We're thrilled to hear that you find eMaint CMMS user-friendly and that the mobile work and support are excellent. We appreciate your feedback about the factory-related spare parts and data synchronization, and we will take this into consideration for future improvements.

DH

Dennis H.

Maintenance Manager

Mid-Market (51-1000 emp.)

3/18/2025

"Very user friendly and easy access."

5/5

What do you like best about eMaint?

Easy access, being in a remote area with limited cell service work orders and requests can be made and completed with no interruptions. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

eMaint x4 you are limited on administrators this leaves work not being completed. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

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We're glad to hear that you find eMaint user-friendly and easy to access, especially in remote areas with limited cell service. We understand the importance of uninterrupted work orders and requests.

RR

Randy R.

Maintenance Manager

Small-Business (50 or fewer emp.)

11/20/2024

"Emait- Review"

4.5/5

What do you like best about eMaint?

A lot of it is great. It is just a matter of getting use to using the software and understanding how it works. The software is very customizable and very useful. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

It's a good and bad thing, that there is so many ways to paths to get to the same destination, considering for some users they are use to straight to the point, but most users nowadays are more computer literate to figure it out. That was more towards the older generations that like things more simplified when it comes to technology. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

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Thank you for your feedback. We appreciate your input on the multiple paths to reach the same destination. We will take this into consideration for future improvements.