MT
Marcuis T.
Maintenance and Reliability Manager
Mid-Market (51-1000 emp.)
"Great Form Customization, but the Scheduler Needs More Operational Depth"
3.5/5
What do you like best about eMaint?

I like the customization aspects within forms along with the ability to create forms from scratch. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I don’t like how basic the scheduler is. The scheduler needs to capability to fit an oil and gas facility. We have multiple work orders with a lot of work operations that need to be executed. The current scheduler doesn’t allow the ability to look at the work operations. It only references the work order record detail. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you for sharing your feedback — we really appreciate it. It’s great to hear that the flexibility in customizing forms, including the ability to build them from scratch, has been valuable for your workflow. Knowing those tools help you tailor the system to your specific needs means a lot to us.

We also appreciate your candid insight about the scheduler. Managing complex work orders and multiple operations in an oil and gas environment requires deeper visibility, and your feedback helps highlight where additional capability would make a meaningful difference. Input like yours is incredibly important as we continue improving the platform. Thank you again for taking the time to share your experience — we’re grateful to have your perspective as part of the eMaint community!

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Easy-to-Learn Interface That Just Works"
5/5
What do you like best about eMaint?

The user interface is really easy to get the hang of! Review collected by and hosted on G2.com.

What do you dislike about eMaint?

I am concerned that it may take long once we need to do a mass upload. We do not know yet if Emaint customer service will be quick. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for sharing your positive experience with our user interface. We understand the importance of timely support, and we are committed to addressing any concerns promptly. We appreciate your feedback.

JB
Jason B.
Project Manager
Small-Business (50 or fewer emp.)
"Easy Form Configuration That Fits Our Business"
5/5
What do you like best about eMaint?

How easy it was configuring forms to fit our business. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Some navigation was difficult until it was explained in detail Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for the feedback—we’re glad eMaint has made it easy to configure forms for your business and support your PM program alongside system integrations. We also appreciate the note on navigation, and it’s helpful to know that clearer guidance made the experience smoother.

AV
Alain V.
Small-Business (50 or fewer emp.)
"Highly Adaptable and Beginner-Friendly CMMS"
4/5
What do you like best about eMaint?

I really appreciate eMaint CMMS for its ability to serve as a knowledge base, storing all the information that would otherwise clutter or become outdated in Excel sheets, especially with multiple users and equipment involved. I like its adaptability from site to site, allowing us to customize and integrate operations while keeping everything on the same system. It's also very beginner-friendly, with training tutorials and support that make it easy to use. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Not enough experience to input any Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you for sharing your feedback with us! We’re glad to hear that eMaint’s speed stands out for you — fast performance is something we work hard to deliver, so it’s great to know it’s making a difference in your daily workflow. We appreciate your note about on‑site implementation being challenging when not transitioning from X4 to X5. We understand that deployments can vary in complexity, and feedback like yours helps us identify where we can continue improving the experience for all customers. It’s great to hear eMaint is helping you track maintenance work orders and PMs more effectively. Thanks again for taking the time to leave your review — we truly appreciate it! If there’s ever anything we can assist with, our team is here to help.

BV
Blanca V.
Enterprise (> 1000 emp.)
"Highly Adaptable, Needs Easier Reporting"
4/5
What do you like best about eMaint?

I like that you can structure eMaint CMMS to your personal needs in areas and departments for each specification. I can design forms and reports for individual facilities and operations, which works very well. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Dashboard; it should be more intuitive. The process of making reports needs to be a little easier. So I thought till I learned an easier way in this weeks conference. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

We’re glad eMaint’s flexibility and customization are helping you manage preventive maintenance, organization, and reporting across your operations. We appreciate the feedback on dashboard usability and reporting—those insights help us continue improving the platform. It’s great to hear the conference helped uncover an easier reporting workflow!

Kayla S.
KS
Kayla S.
Associate Director of Engineering
Mid-Market (51-1000 emp.)
"Powerful Work Order, Forecasting, and Asset Management"
4/5
What do you like best about eMaint?

Work order management, forecasting, asset management, inventory of critical spares. Standardized procedures and tasks for calibration and PMs. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Approval workflow - difficult to setup multiple approvals in a work order flow the way we wanted. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Hi there,

Thank you so much for sharing your experience — we truly appreciate your feedback. It’s great to hear that eMaint’s work order management, forecasting tools, asset tracking, and standardized procedures have been so valuable for your team. Knowing these features help you manage critical spares and maintain consistent calibration and PM tasks means a lot to us.

We also appreciate your honesty about the challenges with setting up multi‑step approval workflows. Feedback like this helps us understand where the platform can be easier and more flexible. We’re grateful that eMaint is helping you standardize maintenance across equipment and forecast upcoming work so you can better plan vendor schedules and asset availability. Thanks again for taking the time to share your experience!

BS
Brad S.
Maintenance planner
Enterprise (> 1000 emp.)
"Great Value, But Bugs and Limited User Management Hold It Back"
3.5/5
What do you like best about eMaint?

I feel the value is the best quali………….. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Bugs in SWO importing and exporting, viewing, filtering, and mass changes. Lack of user management tools (login details also just removed from export). Cumbersome user adding. Lack of ability to view all changes made to the account over a selected time period. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for bringing these issues to our attention. We understand the importance of efficient user management and are actively working on improving this aspect of our system. We appreciate your patience and understanding as we strive to make eMaint CMMS even better.

shawn e.
SE
shawn e.
Maintenance Manager
Small-Business (50 or fewer emp.)
"Highly Customizable, Perfect for Asset Management"
4/5
What do you like best about eMaint?

I like that eMaint CMMS is flexible for our unique application. The software is very customizable for our needs and can be easily managed internally. I also find the frequency-based PMs to work great for us. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

It needs a BOLT on Process Safety Management level PSM module. I am told there is a flowpath we could use, but the system we use to track our equipment would be the best place to manage equipment and other process management changes. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for taking the time to share your experience with eMaint CMMS. We’re glad to hear that the platform’s flexibility, customization, and frequency‑based PMs are working well for your asset, maintenance, and parts management needs, and that your team can manage the system effectively internally.

We appreciate your feedback regarding the need for a dedicated Process Safety Management (PSM)‑level module. Your perspective on managing equipment and process changes directly within the system used for asset tracking is valuable, and insights like this help inform how we think about future enhancements and integrations.

Thanks again for your review and for sharing how eMaint is supporting your maintenance and data management efforts.

RD
Royal d.
Facility manager
Small-Business (50 or fewer emp.)
"Intuitive and Thorough Once You Get Past the Learning Curve"
4/5
What do you like best about eMaint?

A little bit of a learning curve but very intuitive and thorough Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Creating reports is very confusing at the beginning knowing all the nuances of what needs to work together for the report to work Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you for sharing your feedback with us! We’re glad to hear that once you got through the initial learning curve, you found eMaint to be intuitive and thorough. Our goal is to provide a powerful system that becomes easy and efficient to use as users gain familiarity, so it’s great to hear that the platform is working well for you. We appreciate your comments about the complexity of creating reports in the beginning. Reporting can be one of the more advanced areas of the system, and your experience is exactly why we continue to invest in training resources and usability improvements. If you ever need support building or customizing reports, our team is always happy to help. Inventory control is a common challenge for many maintenance teams, especially without a dedicated inventory manager. We’re glad eMaint is helping you make progress, and we’re here to support you as you continue refining your process and workflows. Thank you again for taking the time to leave your review. If you have any questions or need guidance along the way, please don’t hesitate to reach out.

Angela A.
AA
Angela A.
Mid-Market (51-1000 emp.)
"Highly Customizable with Easy Setup"
5/5
What do you like best about eMaint?

I like how eMaint CMMS is very customizable. I appreciate that we can customize the forms to fit our company needs, and we truly get out of it what we put in. Also, though I was not part of the setup process, I've heard that the setup was easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The scheduler in eMaint CMMS is not very user-friendly. It's just not up to date and could be formatted better. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you for taking the time to share your feedback! We’re happy to hear that eMaint’s customization options are helping you tailor forms and workflows to fit your company’s needs. It’s also great to know the setup process was smooth for your team — that’s always something we strive for.

We appreciate your comment about the scheduler as well. We know there’s room for improvement, and feedback like yours helps guide our ongoing updates to make scheduling more intuitive and user‑friendly. It’s great to hear that eMaint is supporting your work order management, purchasing, and inventory workflows, while helping you collect the data and KPIs that matter most. Thanks again for your thoughtful review and for being part of the eMaint community!