Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"User-Friendly CMMS with Excellent Fluke Support"
4.5/5
What do you like best about eMaint?

I like eMaint's user friendly approach to CMMS, which makes the entire program easy to implement and maintain when knowledgeable employees are present. Support is also a very important feature that the Fluke team seems to excel at. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The least helpful thing about eMaint is how expensive it can get, especially when the license costs start to add up. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thanks for the thoughtful feedback—we’re glad to hear the platform has been easy to implement and manage for your team. It’s great to know our support team has also been a strong partner along the way.

We understand that cost is an important factor, especially as teams scale. Many customers find value in tailoring their setup to fit their needs, and our team is always available to help ensure you’re getting the most out of your investment.

Appreciate you highlighting the visibility you’ve gained across work requests, asset history, and equipment data—that’s exactly where teams start to see real impact.

Chase H.
CH
Chase H.
Maintenance planner
Mid-Market (51-1000 emp.)
"VMC from Stone Age to New Age"
5/5
What do you like best about eMaint?

Logging data has been the most helpful for our application. We have had years of experience and knowledge that is leaving our industry and Emaint has given us a memory of all this knowledge to keep track of Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The hardest thing is the software on the mobile form bugging out at times and will glitch and not work. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you for sharing your experience with us! We’re really glad to hear that eMaint has helped you capture and preserve valuable knowledge from years of experience in your industry. Having that historical insight documented and easily accessible is exactly what we strive to support, so it’s great to hear it’s making a real difference for your team. I’m sorry to hear you’ve run into occasional issues with the mobile app glitching. That’s not the seamless experience we want for you, and we appreciate you bringing it to our attention. Our team continues to refine and strengthen the mobile experience, and your feedback helps us prioritize improvements. We’re happy eMaint is giving you quick access to the data and information you need — right at your fingertips. Thanks again for taking the time to leave this review and for being part of the eMaint community. If there’s ever anything more we can do to help, we’re here for you.

JS
Jennifer S.
Inventory Control
Mid-Market (51-1000 emp.)
"All-in-One Reporting, Though Screen Transitions Could Be Smoother"
3.5/5
What do you like best about eMaint?

Everything in one place and easy to report. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Some transitions from one screen to the next is not an easy transition. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for your feedback! We're happy to hear that having everything centralized and accessible for reporting has been valuable to your team. We appreciate your comments on navigation and screen transitions, and thank you for taking the time to share your experience with eMaint.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"A good Upgrade Over Our Previous Maintenance System"
4.5/5
What do you like best about eMaint?

It offers a greater number of features compared with our previous maintenance web system. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Would have preferred the option to still be able to add comments after the work order is closed. Review collected by and hosted on G2.com.

AF
Adam F.
Senior Plant Operator
Small-Business (50 or fewer emp.)
"Very Useful for Asset Tracking and Maintenance Planning"
4.5/5
What do you like best about eMaint?

Very useful for tracking assets, recording maintenance activities, and preparing for upcoming work in the plants that I assist with. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

The workflows and reporting can feel complex, but that’s more of a skill issue on my part. The customer service team has been very helpful in bridging the gap in my missing knowledge. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint has been so helpful for tracking assets, documenting maintenance activities, and preparing for upcoming work across your plants. Knowing the system supports your planning efforts means a lot to us.

We also appreciate your honesty about workflows and reporting feeling complex at times. These areas can take practice, and we’re glad to hear our customer service team has been able to help you fill in the gaps and build confidence along the way. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is reinforcing preventive maintenance and helping your equipment stay reliable for the long run!

JR
Jeremiah R.
Facilities maintenance supervisor
Small-Business (50 or fewer emp.)
"Facilities maintenance supervisor"
5/5
What do you like best about eMaint?

Work order tracking. Inventory control. Ease of use. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Pricing is high. The integration will be lengthy from X4 to X5 Review collected by and hosted on G2.com.

Roland F.
RF
Roland F.
Industrial Engineer
Enterprise (> 1000 emp.)
"It is very good software for maintenance and also other areas."
5/5
What do you like best about eMaint?

We have been using eMaint CMMS for some time and are completely satisfied. The software is extremely user-friendly and offers a clear, intuitive interface that is easy to understand even for new users. Particularly noteworthy is the flexibility in customizing workflows and forms – this allows the system to be optimally tailored to our operational requirements.

The functions for maintenance planning, asset management, and report generation are powerful and help us efficiently manage and document our maintenance processes. The support is also excellent: inquiries are answered quickly and competently.

Overall, eMaint is a reliable, versatile, and modern CMMS that has exceeded our expectations. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about eMaint?

So far, not much comes to mind. Here and there, there are still some comprehension issues, but nothing special. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

We are delighted to hear that eMaint CMMS has been a reliable and versatile solution for your maintenance processes. Thank you for highlighting the user-friendly interface, customization options, and powerful functions. We appreciate your recommendation and are dedicated to providing exceptional support.

CH
Chris H.
Mid-Market (51-1000 emp.)
"Effortless Setup, Essential for Daily Operations"
5/5
What do you like best about eMaint?

I like the simplicity of setting up eMaint CMMS. I was new to the system about a year ago, and within an hour of poking around, I was able to start creating new assets and PMs. This ease of use allows me to spend less time in the system and more time managing employees. The support team is great, and the system is very intuitive. The reminders for scheduled services like weekly, daily, and monthly PMs are great for us. Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Nothing Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how quickly you were able to get up and running with eMaint and that the system’s intuitive design has helped you spend more time leading your team and less time on setup. We’re also glad the reminders for weekly, daily, and monthly PMs have been a reliable support for your workflow. We appreciate your positive note about our support team as well — it means a lot to hear their help has made a difference. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is helping you streamline job tickets, daily reporting, and PM services, and we’re here anytime you need us!

HD
Heather D.
Maintenance Coordinator Lead
Enterprise (> 1000 emp.)
"User-Friendly Navigation and Outstanding Support Tools"
5/5
What do you like best about eMaint?

eMaint is very user friendly for coordinators, supervisors, and management positions. It can easily be navigated and if there is ever confusion or question, the support lookup is such a useful and outstanding tool! Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Tech’s see the most issue and complain of the system not being user friendly. This is also more dramatic, as it’s a change, and a permanent document that tracks their work and time. Something individuals feel is an attack on them and don’t understand it’s to track asset costs and health. Review collected by and hosted on G2.com.

Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS

Thank you so much for taking the time to share your experience with eMaint. We truly appreciate hearing that the system is user‑friendly for coordinators, supervisors, and managers, and that our support resources have been a helpful part of your workflow. It means a lot to know the platform is easy to navigate and that the lookup tools add value when questions come up. We’re also grateful for your honest insight about the challenges some technicians are experiencing. We understand that adopting a new system — especially one that tracks work and time — can feel like a big shift. Your feedback helps us better support teams during that adjustment period, and we’ll continue working to ensure the experience feels more intuitive for every role. Thank you again for sharing such thoughtful comments. We’re glad to be part of your maintenance journey, and we’re always here to help however we can.

Alex R.
AR
Alex R.
Manufacturing System Engineer
Mid-Market (51-1000 emp.)
"Reliable Data Collection, Even with Imperfect Inputs"
4/5
What do you like best about eMaint?

The data collection even when the inputs are not great (so long as you know you deficiencies and roughly how they are deficient). Also the live chat customer service staff (X4) Review collected by and hosted on G2.com.

What do you dislike about eMaint?

Difficulty and time in validating user inputs or records. It would be great to ease asset creation from vendor information including asset information, PMs, and parts lists. Review collected by and hosted on G2.com.

Response from Jason Hone of eMaint CMMS

Thank you for sharing your experience with eMaint CMMS! We’re glad to hear that the platform is helping capture reliable data even when inputs aren’t perfect, and that our live chat support team in X4 has been a valuable resource.

We appreciate your feedback around the time and effort required to validate user inputs and asset records. Your suggestion about simplifying asset creation from vendor-provided information — including asset details, PMs, and parts lists — is especially helpful, and feedback like this plays an important role in shaping future enhancements.

It’s also great to hear that the AI features are helping technicians reference manuals more easily. Thanks again for taking the time to leave a review and share your insights with us.