--- title: eMaint Reviews meta\_title: 'eMaint Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 292 reviews by the users' company size, role or industry to find out how eMaint works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 292 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### eMaint Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **ease of use** of eMaint, appreciating its intuitive navigation and user-friendly interface. [(18 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666416&qs=pros-and-cons#reviews) Users favor the **customizability** of eMaint, enhancing insights into maintenance and production operations effectively. [(17 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666409&qs=pros-and-cons#reviews) Users value the **customization options** in eMaint, enabling tailored solutions for improved maintenance and production insights. [(17 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666273&qs=pros-and-cons#reviews) Users value the **centralized data management** of eMaint, enhancing asset tracking and simplifying maintenance operations effectively. [(15 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665957&qs=pros-and-cons#reviews) Users value the **centralized work order management** in eMaint, enhancing functionality, visibility, and resource allocation. [(15 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665773&qs=pros-and-cons#reviews) Users note **feature limitations** in eMaint, as some desired functionalities are outdated or not yet available. [(11 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956888&qs=pros-and-cons#reviews) Users note the **limited features** of eMaint, particularly in form development and configurable field constraints. [(10 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956931&qs=pros-and-cons#reviews) Users find the **complexity** of eMaint's interface and features challenging, hindering ease of use and learning. [(8 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665762&qs=pros-and-cons#reviews) Users find **missing features** in eMaint, including limited forms, configurable fields, and outdated function editor accessibility. [(8 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666393&qs=pros-and-cons#reviews) Users find **poor reporting** capabilities in eMaint, as output formats are limited and lack necessary upgrades. [(8 mentions)](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956899&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of eMaint ##### 1. Ease of Use Users praise the **ease of use** of eMaint, appreciating its intuitive navigation and user-friendly interface. [ See 18 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666416&qs=pros-and-cons#reviews) See Related User Reviews LT Lisa T. Mid-Market (51-1000 emp.) 5.0/5 "eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!" What do you like about eMaint? eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and ho ![Adrian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrian L.") AL Adrian L. Mid-Market (51-1000 emp.) 4.0/5 "Balancing Strengths and Opportunities in eMaint X5" What do you like about eMaint? eMaint has a strong foundation of essential skills, particularly its calendar-based preventive maintenance practices. When its working, it is a great ##### 2. Customizability Users favor the **customizability** of eMaint, enhancing insights into maintenance and production operations effectively. [ See 17 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666409&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you like about eMaint? eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you like about eMaint? The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th ##### 3. Customization Users value the **customization options** in eMaint, enabling tailored solutions for improved maintenance and production insights. [ See 17 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666273&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you like about eMaint? eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you like about eMaint? The ability to configure the system to suit our needs. We have developed a number of initiatives within the system, with input from the Fluke team, th ##### 4. Data Management Users value the **centralized data management** of eMaint, enhancing asset tracking and simplifying maintenance operations effectively. [ See 15 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665957&qs=pros-and-cons#reviews) See Related User Reviews ![Aron Ingi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aron Ingi G.") AG Aron Ingi G. Mid-Market (51-1000 emp.) 5.0/5 "Great solution for maintenance management" What do you like about eMaint? Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great experience" What do you like about eMaint? It helps to improve the global view for machinery and equipment, and its runtime for an scheduled maintenance. Its compability with telemetry helps th ##### 5. Work Orders Users value the **centralized work order management** in eMaint, enhancing functionality, visibility, and resource allocation. [ See 15 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665773&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you like about eMaint? eMaintenance offers a highly customizable and meticulous work order system that allows our techs to efficiently complete their work. I am able to opti ![Aron Ingi G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aron Ingi G.") AG Aron Ingi G. Mid-Market (51-1000 emp.) 5.0/5 "Great solution for maintenance management" What do you like about eMaint? Centralizes asset management, work order management, resource allocation and many more in the same place. Along with a very great mobile app. ### 5 Cons or Disadvantages of eMaint ##### 1. Feature Limitations Users note **feature limitations** in eMaint, as some desired functionalities are outdated or not yet available. [ See 11 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956888&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w NS Nikki S. Enterprise (\> 1000 emp.) 4.5/5 "X5 and the great things it can do for your team" What do you dislike about eMaint? there are some features that we had in X4 that we don't have in X5 but from what I understand they are working on that ##### 2. Limited Features Users note the **limited features** of eMaint, particularly in form development and configurable field constraints. [ See 10 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956931&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "My eMaint comparison after 3 yrs using it." What do you dislike about eMaint? the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w ##### 3. Complexity Users find the **complexity** of eMaint's interface and features challenging, hindering ease of use and learning. [ See 8 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1665762&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you dislike about eMaint? The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w ##### 4. Missing Features Users find **missing features** in eMaint, including limited forms, configurable fields, and outdated function editor accessibility. [ See 8 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1666393&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "My eMaint comparison after 3 yrs using it." What do you dislike about eMaint? the scale, it did more that we would ever need. we could not get a lot of customization. Everytime they made updates they would put them in a new vers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Fluke Team's Exemplary Role in Nurturing User Experience" What do you dislike about eMaint? One of the main weaknesses in the iPad interface for X4, it requires separate development of forms and has limited layout functionality. The second w ##### 5. Poor Reporting Users find **poor reporting** capabilities in eMaint, as output formats are limited and lack necessary upgrades. [ See 8 mentions ](https://www.g2.com/products/emaint/reviews?filters%5Bsentiment_snippet%5D=1956899&qs=pros-and-cons#reviews) See Related User Reviews LT Lisa T. Mid-Market (51-1000 emp.) 5.0/5 "eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!" What do you dislike about eMaint? The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Customizable and efficient, but upgrade implementation and reporting needs improvement" What do you dislike about eMaint? The worst part about eMaint was the implementation phase of upgrading to X5. Outside of the software upgrade, building Reports is not intuitive to the MS Matt S. Fleet & Facility Analyst Enterprise (\> 1000 emp.) 3/11/2026 "Highly Configurable to Fit Our Needs" 5/5 What do you like best about eMaint? I appreciate that there is seemingly unlimited opportunity to configure for our specific needs. Review collected by and hosted on G2.com. What do you dislike about eMaint? With the heavily configured accounts and legacy accounts we feel the pinch of fewer people who have the ability to work on our account. This is a great thing for the people who have moved up in emaint but it does provide some concern that we will have fewer support opportunities as the fluke move more support staff to x5 Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Emaint is the hub for our operations team. It is driving the business forward by providing insights into our fleet and facility processes. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12465479/official_response/edit) Thank you for taking the time to share your experience with eMaint! We’re really glad to hear that the flexibility and depth of configuration options are helping you tailor the system precisely to your operational needs. That level of customization is something we’re proud to offer, and it’s great to know it’s making a meaningful impact for your team. We also appreciate your honest feedback about support availability for heavily configured and legacy accounts. As our teams continue moving more customers to X5, we understand how important it is to maintain strong support coverage for every environment. Please know that your concerns are heard — and that we’re continuing to invest in expertise across both platforms to ensure you get the assistance you need, when you need it. It’s wonderful to hear that eMaint serves as the hub for your operations team and is helping drive the business forward with better insights into fleet and facility processes. We’re grateful to be part of your journey. Thanks again for sharing your perspective and for being part of the eMaint community. If there’s anything more we can do to support you, we’re always here to help. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Brinson R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brinson R.") BR Brinson R. Enterprise (\> 1000 emp.) 3/11/2026 "Streamlines Maintenance with Mobile Efficiency" 4/5 What do you like best about eMaint? I use eMaint CMMS to streamline our maintenance processes. I really like the mobile feature, as it allows our technicians to create and receive work orders in the field, saving time since they don't have to go back to a computer to manage them. The feature that lets us put manuals and other asset-related information in an easy-to-access spot is also great. Review collected by and hosted on G2.com. What do you dislike about eMaint? For me being a new user, I wish it was a little more intuitive. Ease of use, tutorial videos attached to the different features within the site would be very helpful. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? eMaint CMMS helps us streamline maintenance processes by creating a history of tasks and consolidating asset information. The mobile feature allows technicians to create work orders in the field, saving time by not needing to return to a desk. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12466690/official_response/edit) Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much value the mobile capabilities bring to your team, especially with technicians creating and receiving work orders directly in the field. We’re also glad the ability to store manuals and asset details in one easy‑to‑access location has been helpful. We appreciate your candid feedback as a new user, especially around ease of use. Your suggestion about adding tutorial videos within each feature is incredibly helpful and gives us clear direction on how we can improve the learning experience. Thank you again for taking the time to share your thoughts. We’re grateful to support your maintenance processes and excited to help your team continue getting the most out of eMaint! Validated ReviewerIncentivizedSource: Seller invite ![Shirley A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shirley A.") SA Shirley A. Fleet Administrator Small-Business (50 or fewer emp.) 11/19/2024 "Super Versatile and Reliable" 5/5 What do you like best about eMaint? I genuinely enjoy how reliable and effortless eMaint is. Review collected by and hosted on G2.com. What do you dislike about eMaint? No disliked that I have discovered. System is so easy to use and fool proof. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? It's housing all powerunits and road ready assests. We use it in conjunction with our fleet management company. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-10535580/official_response/edit) We're glad to hear that eMaint CMMS is meeting your needs with its versatile design and reliability. Thank you for sharing your positive experience! 6/23/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Derek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek B.") DB Derek B. Supervisor Machine Maintenance Mid-Market (51-1000 emp.) 6/17/2026 "X5 EMaint - Everything at Our Fingertips—Convenient and Reliable" 5/5 What do you like best about eMaint? It’s convenient to have everything at our fingertips whenever we need it. Review collected by and hosted on G2.com. What do you dislike about eMaint? I have no complaints. The projects tab could show the cost of all work orders within a certain project. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Being able to show each employee their daily schedule is really helpful. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12972477/official_response/edit) Thank you for your review! We're glad to hear eMaint gives your team easy access to the information you need and helps employees stay organized with their daily schedules. We appreciate you taking the time to share your experience and are happy eMaint has been a reliable tool for your maintenance operations. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Small-Business (50 or fewer emp.) 5/27/2026 "Great Real-Time Notifications, but Mobile Browser and Pro Access Need Work" 3.5/5 What do you like best about eMaint? The email notification system and real time notifications Review collected by and hosted on G2.com. What do you dislike about eMaint? I dislike the inability to use mobile on browsers and pro accounts on mobile devices. Sometimes, there are issues with allowing the mobile account users to complete PMs, ultimately requiring pro account users to update work order status to "complete" and then close it out entirely. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? EMaint allows us to upload documents to work orders which allows maintenance crews to look up information pertaining to the asset they are working on. This helps us eliminate ambiguity for meter readings, maintenance requirements, etc. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12880101/official_response/edit) Thanks for sharing — great to hear the real-time notifications have been valuable for your team. Appreciate the context around mobile usage and PM completion workflows as well — that’s helpful perspective from the field. Glad the ability to attach documents to work orders is helping your team stay aligned and reduce ambiguity. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bishwajit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bishwajit R.") BR Bishwajit R. Director Plant Services Mid-Market (51-1000 emp.) 3/10/2026 "Efficient Work Order Management with Room for UX Improvement" 4/5 What do you like best about eMaint? I like the reports, history, and the ability to capture costs in eMaint CMMS. The mobile capability is also a highlight for me as it adds flexibility. I use the PM tracking feature through the dashboard, which I find valuable. Review collected by and hosted on G2.com. What do you dislike about eMaint? I find eMaint CMMS's appearance isn't very user-friendly and think a simplified iOS app would help. Also, the initial setup took a bit longer than expected. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? I use eMaint CMMS for work order management, tracking work orders and preventive maintenance, and capturing costs through reports and history. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12461262/official_response/edit) Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that the reporting, cost‑tracking, history, and mobile capabilities have been valuable for your workflow, and that the PM tracking dashboard helps you stay on top of preventive maintenance. We also appreciate your honest feedback about the user interface and the need for a more streamlined iOS experience. Insights like yours help us understand where the user experience can improve. Thank you as well for noting that the initial setup took longer than expected — we know how important a smooth start is. We’re grateful you took the time to share your thoughts and glad eMaint is supporting your work order and PM management needs! Current UserValidated ReviewerIncentivizedSource: Seller invite ![will w.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "will w.") WW will w. Engineering Operations Manager Mid-Market (51-1000 emp.) 5/21/2026 "Easy to Use, Great Support System" 4/5 What do you like best about eMaint? It’s easy to use and backed by a strong support system. The system isn’t perfect, but it has been great so far. Review collected by and hosted on G2.com. What do you dislike about eMaint? I’ve found that searching for certain assets can be a bit difficult at times, and it isn’t always as straightforward as I’d expect. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Asset tracking, inventory management, and production metrics. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12855200/official_response/edit) Thank you for your feedback—we’re glad to hear eMaint has been easy to use and that our support team has been helpful. It’s great to see you getting value from asset tracking, inventory management, and production metrics. We also appreciate your note on asset search—finding information quickly is important, and it’s helpful to hear where that experience could feel more intuitive. Thanks again for sharing your experience—we’re glad eMaint has been working well for you overall. Current UserValidated ReviewerIncentivizedSource: Seller invite BK Barry K. EHS/Maintenance Manager Mid-Market (51-1000 emp.) 6/27/2026 "Well-Organized and Easy to Navigate for Everyone" 5/5 What do you like best about eMaint? Well organized and easy for all users to navigate Review collected by and hosted on G2.com. What do you dislike about eMaint? You really need to save your data as you go. If you don’t save and you log off (or get logged out), you’ll lose everything you’ve entered. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? eMaint is helping us solve multiple problems. One of the biggest benefits is being able to schedule work orders for technicians, and it also makes it easier to create reports for KPIs and other deliverables. Review collected by and hosted on G2.com. Show More Response from Jason Hone of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-13039720/official_response/edit) Thank you for your review and for sharing your experience with eMaint. We're glad to hear that you find the platform easy to navigate and that it's helping your team with work order scheduling and KPI reporting. We appreciate your feedback and are grateful to have your team as part of the eMaint community. Validated ReviewerIncentivizedSource: Seller invite ![Adam Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Z.") AZ Adam Z. Process Engineer Mid-Market (51-1000 emp.) 3/11/2026 "Highly Customizable, Easy Setup" 5/5 What do you like best about eMaint? I like that eMaint CMMS is very customizable yet easy to use. It provides powerful tools to track inventory, which helps us reduce the amount of money we spend on spare parts and reduce lead time on repairs. The initial setup was pretty straightforward, and the support from the implementation team was quite good. Review collected by and hosted on G2.com. What do you dislike about eMaint? Manually entering all of the required tasks and scheduled maintenance descriptions, and instructions has been very time-consuming. But now we just got added to the beta of the AI assistant, which will help speed that up. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? I use eMaint CMMS to track work orders and keep track of preventative maintenance items to avoid forgotten tasks. It helps track costs, reduces spending on spare parts, and lowers lead time on repairs. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12467052/official_response/edit) Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint’s customization and ease of use have helped you track inventory more effectively and reduce both spare‑parts spend and repair lead times. We’re also glad the initial setup went smoothly and that our implementation team was able to support you well. Thank you for your honesty about the time required to manually enter tasks and maintenance details. We know that can be a big lift, and we’re excited that you’ve been added to the AI assistant beta — we hope it makes that process much faster for your team. We’re grateful you took the time to leave this feedback and glad eMaint is bringing strong value to your operations! Validated ReviewerIncentivizedSource: Seller invite JV Jose Ruben V. Corporate Maintenance Reliability Manager Small-Business (50 or fewer emp.) 3/9/2026 "Highly Customizable and Helpful Team for X5 Transitions" 5/5 What do you like best about eMaint? Have been able to customize it enough to match the requirements bay state needs. The eMaint team has also been helpful in acknowledging our time frame for X5 transitions Review collected by and hosted on G2.com. What do you dislike about eMaint? When an update kicks in, I constantly have to go back and reconfigure some stuff. Currently, my cycle count module has been broken for a month almost. Customer support has not being able to provide a solution. Review collected by and hosted on G2.com. What problems is eMaint solving and how is that benefiting you? Track spare part use and inventory. What assets are our corrective work orders targeting. We are working to begin reliability application. Review collected by and hosted on G2.com. Show More Response from dc1ae321a1db0b4b13d14f151f8af7709340d886 3e9f0b82069f8a69c1c668d96dc98ad4bdb84ec4 of eMaint CMMS [Editedit](https://www.g2.com/survey_responses/emaint-review-12454253/official_response/edit) Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that eMaint’s flexibility has helped you tailor the system to Bay State’s needs, and that our team has been able to support your X5 transition timeline. We truly appreciate your partnership. I’m also sorry to hear about the challenges with reconfigurations after updates and the ongoing issue with your cycle count module. That’s certainly not the experience we want for you. I’ve flagged your feedback to our support and product teams so we can take a closer look and work toward a resolution as quickly as possible. We’re excited to see how you’re using eMaint for spare parts tracking, inventory management, and asset insights — and we look forward to supporting your reliability initiatives as you continue to expand. Thanks again for your candid feedback and for being part of the eMaint community. If there's anything more we can do, we’re here to help. 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