Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great, flexible and pro-customer service"
5/5
What do you like best about EmailLabs?

EmailLabs is a solid option for businesses prioritizing reliable email delivery. Its strengths lie in its robust infrastructure, dedicated IP addresses, detailed analytics, and easy API integration. It's particularly well-suited for companies sending high volumes of transactional emails. Thier client panel is easy to use, also implementation of EmailLabs SMTP was fast and easy. We use it for many years already and they always deliver high value of product

They also have great customer support and flexibility to help with unusal scenarios. Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

There are limitations for reporting tools and history. Review collected by and hosted on G2.com.

Patryk L.
PL
Patryk L.
CEO
Small-Business (50 or fewer emp.)
"Everything's fine, exceptional support"
5/5
What do you like best about EmailLabs?

very responsive support, good prices, intuitive administration panel Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

everything's fine, no cons . When we needed urgent support, we received it. Very good! Review collected by and hosted on G2.com.

Michał O.
MO
Michał O.
Project Manager
Small-Business (50 or fewer emp.)
"Reliable Email Solution with Excellent Deliverability"
5/5
What do you like best about EmailLabs?

High deliverability rates

Robust infrastructure and reliability

Great analytics and tracking tools

Responsive customer support Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

Limited integrations with some niche platforms

Pricing may be high for small businesses Review collected by and hosted on G2.com.

MR
Marek R.
Digital manager
Small-Business (50 or fewer emp.)
"Professional tool - I recommend it for organizations that prioritize quality"
5/5
What do you like best about EmailLabs?

I like the almost scientific approach to the topic of email communication. Here I have marketing emails, transactional emails, and SMS. This tool fulfills the promises it makes on its website, and that's nice. Indeed, the OR and CTR/CTOR are higher than in the previous tool I used. It's also nice that I can see the current reputation of my sending domain. Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

I haven't found anything yet, so far everything is OK, intuitive, simple, professional. Review collected by and hosted on G2.com.

PS
Paweł S.
CEO
Small-Business (50 or fewer emp.)
"Reliable and efficient email platform with outstanding deliverability."
5/5
What do you like best about EmailLabs?

EmailLabs has been an excellent solution for ensuring the high deliverability of our transactional and marketing emails. The platform is user-friendly, and its detailed analytics allow us to monitor email performance closely. I appreciate the seamless integration with our CRM system through their API, which has streamlined our email processes. The level of support and security features such as SPF, DKIM, and DMARC have greatly enhanced our email campaigns, ensuring that emails land in our customers' inboxes without issues. Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

There’s honestly very little to dislike about EmailLabs. While the platform is comprehensive, it can take some time to fully explore all its advanced features. However, once familiarized with it, it becomes an indispensable tool. The pricing might seem high for smaller companies, but the value it offers more than justifies the cost. Review collected by and hosted on G2.com.

Huong  P.
HP
Huong P.
E commerce marketing automation Specialist
Mid-Market (51-1000 emp.)
"Individual approach to enterprise clients"
5/5
What do you like best about EmailLabs?

A partnership-driven approach is what stands out the most. EmailLabs provided us with a tailored offer that perfectly met our needs as an enterprise. It's not like we were left alone after signing the contract, forced to follow strict limits such as the volume of sends or throughput, but quite the opposite. The foundation of our cooperation is excellent communication with the EmailLabs Team. Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

It's hard to pinpoint a specific issue because I receive immediate expert support whenever challenges arise. Review collected by and hosted on G2.com.

Michał S.
MS
Michał S.
Programmer
Small-Business (50 or fewer emp.)
"Reliable and Easy-to-Use Email Solution with Excellent Support"
5/5
What do you like best about EmailLabs?

The best part about EmailLabs is how easy it is to use and how reliable the email delivery is. The platform is simple to navigate, and emails always reach recipients without issues. Their customer support is also quick and helpful when needed. Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

Email delivery delays are extremely rare occurrences. Review collected by and hosted on G2.com.

Marek P.
MP
Marek P.
EMEA Lead Enterprise Architect
Small-Business (50 or fewer emp.)
"Great service for the money"
5/5
What do you like best about EmailLabs?

Their offer and support response is of the highest level and value for money is great Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

Lack of option to buy mail packages after 30k is gone Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Mid-Market (51-1000 emp.)
"A very useful tool"
5/5
What do you like best about EmailLabs?

It facilitates our daily work and communication with over 120 services. The EmailLabs team that always takes care of us. Thanks to clear documentation, you can easily integrate the EmailLabs solution with your company systems. Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

Everything is fine. EmailLabs is very helpfull tool. Everything is fine. EmailLabs is very helpfull tool. Review collected by and hosted on G2.com.

MF
Martyna F.
secretary
Small-Business (50 or fewer emp.)
"100% recomend!"
5/5
What do you like best about EmailLabs?

We've been using EmailLabs on our automation news website for few years now, and we love it! We use it to send many tranactional email everyday. It was so easy to integrate and implement. No downtime, great customer support, good price. 100% recomend! Review collected by and hosted on G2.com.

What do you dislike about EmailLabs?

There is no downsides of EmailLabs, at least not for now. And even if we have any problem, the customer support is always there for us and happy to help. Review collected by and hosted on G2.com.