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Email Preview

](/products/email-preview/reviews)

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Email Preview displays a list of emails are waiting in the queue. A supervisor can perform: Transfer to the agent or the queue, Claim email, View email, Disconnect email, Open email in Genesys cloud

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When users leave Email Preview reviews, G2 also collects common questions about the day-to-day use of Email Preview. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

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