--- title: Email Meter Reviews meta_title: 'Email Meter Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how Email Meter works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 28 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketplace Apps url: https://www.g2.com/categories/marketplace-apps --- # Email Meter Reviews **Vendor:** ShuttleCloud **Category:** [Google Workspace Utilities Software](https://www.g2.com/categories/google-workspace-utilities) **Average Rating:** 4.1/5.0 **Total Reviews:** 28 ## About Email Meter Email Meter is the email analytics and shared inbox reporting platform for Google Workspace and Microsoft 365. It can be hard to know what is happening in your team's email. Who is responding, how fast, what is slipping through, most teams lack this visibility. Most teams lack this visibility, Email Meter provides it, without ever reading email content. Email Meter connects to your team's mailboxes and delivers clear, actionable data, with no changes to existing workflows, available immediately after setup. Unlike a helpdesk, ticketing tool, or CRM, it works as an analytics layer on top of the inbox and the tools you already use, so your team keeps working in Gmail or Outlook while leaders get board-ready reporting. Email Meter offers a free plan to get started, with a free trial of its paid plans for larger teams. Whether managing a CS team, a shared inbox, or an enterprise-wide operation, Email Meter gives IT Managers, Directors of Operations, and Customer Success leaders the insight they need: how quickly the team responds to clients, who is overloaded, and where service quality is at risk. Key capabilities: - Email volume, response and resolution time tracking, and traffic patterns - SLA compliance with custom rules, real-time breach alerts, and automated compliance reports - Individual and team performance benchmarked against industry standards - AI-powered sentiment analysis to detect tone, urgency, and negative signals Custom dashboards with drag-and-drop widgets and flexible date-range filters - Shared inbox analytics and workload distribution - BI integration via BigQuery - Up to 2 years of historical data Common use cases: - Measuring and improving team email response times - Identifying slow replies and response bottlenecks before they affect customers - Tracking SLA compliance without switching to a helpdesk or ticketing tool - Spotting overloaded team members and rebalancing workload - Benchmarking individual and team email performance against industry standards - Giving leadership board-ready reporting on customer responsiveness Customer results: - Payday HCM reduced response times by 71%, resulting in fewer missed leads - Fujifilm Mexico cut after-hours emails by 16.5%, reducing team burnout - Entirety deployed organization-wide in 24 hours Trusted by 10,000+ teams including Carrefour, Avery Denninson, and Fujifilm. Domain-level installation. GDPR ready. ISO 27001. SOC 2 Type 2. SAML 2.0 and SSO. Verified by Google. Email Meter never reads, processes or stores the body of emails. Find out more at emailmeter.com/ ## Email Meter Pros & Cons **What users like:** - Users appreciate the **ease of learning** with Email Meter, finding setup quick and straightforward in a busy world. (1 reviews) - Users appreciate the **implementation efficiency** of Email Meter, allowing quick setup and seamless monitoring in no time. (1 reviews) - Users appreciate the **quick and easy setup** of Email Meter, allowing them to start monitoring in minutes. (1 reviews) ## Email Meter Reviews ### 1. An easy-to-use email meter. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2019 **What do you like best about Email Meter?** I am extremely calculating and passionate about the quantitative analysis of the tools and processes, that is why I start with the use of Gmail meter, which is exclusively for the analysis of my input and output data from my email. This tool basically what it does is analyze the data and automatically send the generated report so that we draw our conclusions based on our particular objectives. The graphics and tables are easy to interpret. **What do you dislike about Email Meter?** I would add or improve the ranges of dates that this tool considers for its analysis that is statically monthly and would give the user more freedom to select said ranges. **Recommendations to others considering Email Meter:** An interesting option that I recommend to improve your productivity as a professional. **What problems is Email Meter solving and how is that benefiting you?** It is the one that I use until now to go choosing my email and focus on what is really important, there are hundreds of emails that I receive monthly and reviewing it takes away important time from my day to day. ### 2. Great **Rating:** 4.0/5.0 stars **Reviewed by:** Patience P. | Section Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2019 **What do you like best about Email Meter?** It gives access to easy and affordable terms of communication **What do you dislike about Email Meter?** Is reliable but sometimes disappointing **Recommendations to others considering Email Meter:** Really helpful so I recommend it to the people **What problems is Email Meter solving and how is that benefiting you?** It gives access to so many people in the world ### 3. Gmail meter **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2019 **What do you like best about Email Meter?** gmail meter is a chrome plug in that analyses your inbox efficiency delivering email usage analytics and insights including. **What do you dislike about Email Meter?** Human interaction has become the main target to increase engagement, but we forget a rudimentary tool, that of email statistics. **What problems is Email Meter solving and how is that benefiting you?** Combining your business with the necessary intelligence for productivity. Get started Now ### 4. Small tool with great possibilities for email statistics **Rating:** 4.0/5.0 stars **Reviewed by:** Antonia H. | Sales Managerin, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2018 **What do you like best about Email Meter?** I like tools that are easy to install. This is one of them. It implements in your Gmail account via a small add-on. **What do you dislike about Email Meter?** I think the developer team has not released an update in a long time. It would be a nice if the “team”-feature could be released because I want to share my statistics easier with my colleagues. Also, we could compare our statistics a lot better. **Recommendations to others considering Email Meter:** When you are looking for a nice simple to use tool for free that gives you detailed statistics about your emails, use this one! **What problems is Email Meter solving and how is that benefiting you?** I use it to have a monthly overview over my contact to customer and other clients. It shows me details and a statistic of my conversations, so I can improve some things like the open rate. ### 5. Basic mail statistics for Gmail accounts **Rating:** 3.5/5.0 stars **Reviewed by:** Rolf M. | Verwalter, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2017 **What do you like best about Email Meter?** The fact that this tool is free to use for your Gmailaccount. It is very simple to get into it, even for people with minimal knowledge about mailing statistics. You can see and analyze the data quick and easy. **What do you dislike about Email Meter?** I wish that there are more Mail accounts supported in the future, not just the Gmail one. Sadly on my mobile phone I can not view the statistics most of the time. But maybe it is my phone and not the tool. **Recommendations to others considering Email Meter:** If you only need simple statistics for your Gmail account within a very short time this is your tool. Otherwise you should look for a more powerful tool with other features. **What problems is Email Meter solving and how is that benefiting you?** Mainly I am an accountant for the city. My main work is not sales or anything but I often send out mailings for potential business partners regarding projects for the city. I needed a tool that did not have a high price and that simply analyzes my mailings. Gmail Meter fulfills both requirements and satisfies my needs at work. ### 6. Amazing Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2017 **What do you like best about Email Meter?** I love Gmail Meter,it helps me see my email habits with very little effort and helps me know if my emails are being read and sent,which makes it so much easier to know when my emails are being read. **What do you dislike about Email Meter?** I love everything about Gmail Meter,it does what it says it will do with very little effort. **Recommendations to others considering Email Meter:** I would make it a little less expensive. **What problems is Email Meter solving and how is that benefiting you?** To see my email habits and how they are being productive and read. ### 7. Helpful by providing insight on my emailing habits **Rating:** 3.5/5.0 stars **Reviewed by:** Kailey T. | Director of Technology and Coaching, Mid-Market (51-1000 emp.) **Reviewed Date:** August 17, 2016 **What do you like best about Email Meter?** Helps me track and better understand my email habits. The detailed charts and information that Gmail Meter provides helps me analyze my emailing habits and improve my efficiency. **What do you dislike about Email Meter?** The results don't have as much information as I would desire and expected. The tracking isn't super thorough and I wish it would provide me with more information and insights. **What problems is Email Meter solving and how is that benefiting you?** It helps keep track of the number of emails I send and receive from week to week. ### 8. Good script for getting insights into my email habits **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2016 **What do you like best about Email Meter?** it is a really good script for getting insights into my email habits. I use this to improve my email habits like cutting down on subscriptions and increasing my response rate. **What do you dislike about Email Meter?** I have to give access to my mailbox. I would have preferred if this script was a Google Apps script which I could clone. **What problems is Email Meter solving and how is that benefiting you?** Email analytics. Improvements in terms of cutting down on unwanted email subscriptions and becoming a better person in terms of responding to the emails. ## Email Meter Discussions - [What is Email Meter used for?](https://www.g2.com/discussions/what-is-email-meter-used-for) - [View Email Meter pricing details and edition comparison](https://www.g2.com/products/email-meter/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+22%3A30%3A18+-0500&secure%5Bsession_id%5D=fea9e8d9-e8a6-466e-8690-2af3ffcca533&secure%5Btoken%5D=bb6d2716ad879d9985fc72272d460033b938e1007ed40194e3765f9e405288e9&format=llm_user) ## Email Meter Features **Agentic AI - Google Workspace Administration** - Autonomous Task Execution - Cross-system Integration **Agentic AI - Google Workspace Project Management** - Multi-step Planning - Cross-system Integration **Agentic AI - Google Workspace Utilities** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top Email Meter Alternatives - [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) - 4.4/5.0 (1,177 reviews) - [Hive](https://www.g2.com/products/hive-hive-hive/reviews) - 4.6/5.0 (651 reviews) - [Progress Podio](https://www.g2.com/products/progress-podio/reviews) - 4.2/5.0 (507 reviews)