--- title: ELMO Software Reviews meta_title: 'ELMO Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 60 reviews by the users' company size, role or industry to find out how ELMO Software works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 60 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # ELMO Software Reviews **Vendor:** ELMO Software **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 4.4/5.0 **Total Reviews:** 60 ## About ELMO Software ELMO Software is a comprehensive human resources information system (HRIS) solution designed to assist organizations in managing the full employee lifecycle efficiently. Founded in 2002 in Australia, ELMO has established itself as a trusted provider of HR technology, serving over 3,000 organizations and two million end users across Australia, New Zealand, and the UK. ELMO's platform is specifically tailored to meet the diverse needs of HR professionals across Australia, NZ and the UK, enabling them to streamline processes and enhance decision-making within their organisations. ELMO Software offers a modular suite of flexible and configurable ISO-certified HR solutions. This adaptability allows organisations to customise the software to fit their unique workflows and requirements, ensuring that it scales effectively as they grow. The platform encompasses a wide range of functionalities, from recruitment and onboarding to performance management and payroll, making it a one-stop solution for HR needs. Additionally, the software is developed and supported locally, ensuring you have people on the ground whenever you need - helping you through everything from implementation, customisation, best practices and beyond. ELMO goes beyond just software to be your HR partner, helping you extend your team's capabilities and impact across the business. By providing a comprehensive suite of tools that cater to the entire employee lifecycle, ELMO enables HR professionals to play a pivotal role in shaping organisational success through data-driven decision-making and streamlined processes. ## ELMO Software Pros & Cons **What users like:** - Users appreciate the **ease of use** of ELMO Software, finding it accessible for navigation and training. (13 reviews) - Users commend ELMO's **excellent customer support** , highlighting the fast and helpful assistance received from the team. (10 reviews) - Users appreciate the **helpful support** from ELMO, including responsive representatives and active forums for assistance. (9 reviews) - Users commend ELMO Software's **highly customizable features** , enabling tailored learning modules that suit specific organizational needs. (8 reviews) - Users value the **user-friendly workflow** of ELMO Software, facilitating seamless onboarding and task completion for new hires. (8 reviews) - Implementation Ease (7 reviews) - Intuitive (7 reviews) - Comprehensive Features (5 reviews) - Users love the **customization ability** of ELMO Software, allowing easy tailoring to fit unique business needs. (5 reviews) - Easy Management (5 reviews) **What users dislike:** - Users find the **limited customization** in ELMO Software restricts their ability to tailor processes effectively. (8 reviews) - Users experience **integration issues** with ELMO Software, leading to inefficiencies and difficulties in synchronizing data across modules. (5 reviews) - Users note the **limited features** of ELMO Software, particularly regarding user roles and mobile experience. (5 reviews) - Users are frustrated by the **lack of a fully functional mobile app** , limiting their experience and convenience. (4 reviews) - Users find the **learning curve challenging** , with lengthy training and frustrating data uploads impairing initial experiences. (4 reviews) - Users experience **module synchronization issues** and find the Course Builder clunky, hindering efficient use of ELMO Software. (4 reviews) - Users find the **employee management system cumbersome** , especially due to manual processes and issues with performance reviews. (3 reviews) - Not Intuitive (3 reviews) - Users criticize ELMO Software for its **non-user-friendly interface** that complicates training and data management processes. (3 reviews) - Steep Learning Curve (3 reviews) ## ELMO Software Reviews ### 1. ELMO REVIEW AUGUST 2025 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2024 **What do you like best about ELMO Software?** 1) ad-hoc exclusive service agreement (i.e. cost per user per module per year with the special discount for the non-for-profit organisations) - financial component; 2) governance and compliance reasons: training and L&D module are essential for the audit; 3) market reputation and customer support **What do you dislike about ELMO Software?** Different Modules are not synchronised between common interfaces; no smartphone apps; Learnign Course catalogue is still expected to be updated manually whereas it should be automatically synched **What problems is ELMO Software solving and how is that benefiting you?** ELMO has a good system` ‘capacity’ for running performance appraisals for various employee` levels ( the performance templates are quite various and sufficient for small and mid-size organisations). Our employees benefit greatly from the wide learning courses: soft skills courses and industry` training; ### 2. Its like having an additional team member. **Rating:** 5.0/5.0 stars **Reviewed by:** Emma L. | Human Resources Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about ELMO Software?** What I like best about ELMO software is its configurability and user-friendliness. I can tailor the system to fit Lipman's unique needs, which has been a game-changer for us. The software centralises employee information securely, automates administrative processes, and provides a modern, efficient onboarding experience. ELMO's Learning Management System offers easy access to online learning, and its self-serve functionality allows employees to update their details. The Customer support team are second to none and extremely responsive. For us its been like having an additional team member. **What do you dislike about ELMO Software?** Honestly, I don't see any major downsides to ELMO software. However, after some consideration, I think it would be beneficial to have "drag and drop" style functionality and more features in the employee profile. What I do like is that ELMO is constantly updating the system, which shows their commitment to improving the user experience. **What problems is ELMO Software solving and how is that benefiting you?** ELMO is solving several key problems for us by centralising employee information securely, automating administrative processes, and providing a modern, efficient onboarding experience. It streamlines HR and payroll tasks, eliminates paperwork, and offers easy access to online learning through its Learning Management System. The self-serve functionality allows employees to update their payroll details, saving time and improving accuracy, ensuring we have one source of truth. Overall, ELMO helps us manage our HR functions more effectively and supports our growing workforce. ### 3. ELMO Software a great solution for the full employee life cycle in medium sized enterprises. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul E. | Director & Part Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about ELMO Software?** Once you understand the fundamental architecture of the system it is very user friendly and intuitive. It is on a journey of continuous improvement driven by client insights and feedback so becoming more responsive and implementing considerable upgrades. **What do you dislike about ELMO Software?** At present the system architecture is based around the user and not roles which e.g., can become cumbersome using the organisation chart feature because when a user departs the system doesn't automatically default to direct reports then reporting to 2 up managers. This has to be undertaken manually and there are a number of modules that have considerable manual aspects to them for actions to be assigned. **What problems is ELMO Software solving and how is that benefiting you?** Looking at positions more closely rather than just users; Ai generation; mobile App availability ### 4. Very Happy with our decision to implement Elmo **Rating:** 4.5/5.0 stars **Reviewed by:** Brian S. | Director Of Business Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about ELMO Software?** Elmo is very user friendly and does all of the things that we were looking for in an HRIS/Payroll system. All of our staff have been able to use it without too much training. It was fairly easy to implement and has integreated well with Xero which is our accounting system. It has replaced all of our paperbased time sheets, leave request and outlook leave calendar, so it is used everyday by the majority of our staff. The customer support has been pretty good. **What do you dislike about ELMO Software?** Some of the reports in the payroll side are quite limited and it would be better if we could customise them. To be fair to Elmo though the payroll product is one that they have a licence for it is not their own product. **What problems is ELMO Software solving and how is that benefiting you?** Lots of paper based forms have now been replaced. The HRIS is integrated into the Payroll System which means that there is accuracy in the data. Staff can update some of thier own record. Our old payroll system was client based, not cloud based whihc meant that during events like COVID we needed to be onsite to process the payroll, now we can be anywhere. **Official Response from Caity Cividin:** > Hi Brian, Thank you so much for taking the time to leave us such a glowing review. We're glad to hear that you're enjoying using ELMO. We will pass your feedback on to our Product Development team. Kind regards, the ELMO Software team ### 5. Useful modular HR platform that contains tools for everything you need **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew T. | Business Intelligence and Innovation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about ELMO Software?** Intuitive interface Customisable End-User Experience (Desktop) Excellent Customer Support Easy API based integrations **What do you dislike about ELMO Software?** End-User Experience (Mobile) is average and limited, needs an app **What problems is ELMO Software solving and how is that benefiting you?** Centralising and simplifying our staff management systems and tools into one easy to use platform for both HR and end user. ELMO provides that solution for us with a complete lifecycle tool all on one platform. **Official Response from Caity Cividin:** > Thank you for your great feedback, Matthew! We're glad you find ELMO Software's interface intuitive and our customer support excellent. We're currently working to improve our mobile user experience, and your feedback is valuable to us. Kind regards, The ELMO Software team - [View ELMO Software pricing details and edition comparison](https://www.g2.com/products/elmo-software/reviews?filters%5Bsentiment_snippet%5D=1594043&open_modal_url=%2Fproducts%2Felmo-software%2Fwishlists%3Fhost_path%3D%252Fproducts%252Felmo-software%252Freviews%253Ffilters%25255Bsentiment_snippet%25255D%253D1594043&open_modal_url=%25252Ffr%25252Fproducts%25252Felmo-software%25252Fwishlists%25253Fhost_path%25253D%2525252Fproducts%2525252Felmo-software%2525252Freviews%2525253Ffilters%252525255Bsentiment_snippet%252525255D%2525253D1594043&qs=pros-and-cons&source=pdp_avatar&source=sticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+05%3A22%3A22+-0500&secure%5Bsession_id%5D=6794223d-b869-4943-93f6-1bd5ce964f3d&secure%5Btoken%5D=dc0f1028e799864b817b8c09cae382e3dbf328a4b8d7e1a5dd31d70a8cbdda82&format=llm_user) ## ELMO Software Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Compliance - Benefits Administration **Employee Self Service** - Web Portal **Automation** - Process Automation **Platform Basics** - Reporting - Dashboard - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Logistics** - Dashboards & Reporting - Data Collection **Platform Basics** - Reporting & Dashboards **Platform Content** - Automation - File Sharing - Content Library **Goals** - Goal-Setting - Company Goals And OKRs **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation **Platform Additional Functionality** - Integrations - Mobility - Corporate Discounts - Employee Engagement - Rewards **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot ## Top ELMO Software Alternatives - [Employment Hero](https://www.g2.com/products/employment-hero/reviews) - 4.4/5.0 (2,582 reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,578 reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - 4.5/5.0 (2,480 reviews)