There is no need to install or download anything to start working in the ELMA system. As for me, I learned to create simple business processes in a couple of hours. I simply registered on the website and looked through the ELMA Knowledge Base. It was a pleasant surprise, as I managed to create a working business process with uncomplicated tools. It’s an amazing product! Review collected by and hosted on G2.com.

The product is new and not all of its features have been developed yet. With ELMA the process of building your own solutions becomes simpler. Review collected by and hosted on G2.com.

I am totally satisfied with what ELMA offers us. The CRM application, focusing on the

customer participation, provided us with a solution that covers our and our customers’

needs. The system helped us increase the number of visitors of our website. Review collected by and hosted on G2.com.

Our employees didn’t face any difficulties. The implementation process went smoothly.

Once the system was implemented, it attracted many customers. Review collected by and hosted on G2.com.

Being a Head of the IT Department, I pay attention to technical capabilities of the system in the first place. ELMA365 meets my demands — it offers a high speed of deployment and steady performance. Similarly to most programs for business process modeling, ELMA365 might seem challenging to understand. However, when you understand what and why you wish to model, ELMA and its user-friendly tools won’t seem so scary. From my experience, ELMA guarantees reliable electronic document storage and facilitates creation of BPM Notations. The ELMA platform has different applications and extensions, so you can create a system that makes a perfect fit for your business. Review collected by and hosted on G2.com.

It’s interesting that the main advantage of the system causes some drawbacks. ELMA365 provides users with rich digitalization and integration opportunities, but once you start working in the system you can notice the lack of functionality that might cause confusion. So, take some time for good preparation before transferring any important data to the system. Review collected by and hosted on G2.com.

1) When choosing a CRM system, we had controversial ideas. We wanted a simple system for starting our work right away, and at the same time we needed the system to be scalable in case of the business growth. A simple low-code designer and pipelines allowed us to manage work by means of our staff, without outsourcing implementation specialists, and that, in turn, helped us reduce expenses. Review collected by and hosted on G2.com.

2) At the moment ELMA CRM mainly targets management of deals inside a company, without the ecosystem integrity for end clients. It may be disadvantageous when you set up an online store with client accounts, for example. Review collected by and hosted on G2.com.

Fast creation of CRUD interfaces, BPMN diagrams, flexible interface. Review collected by and hosted on G2.com.

Improve the access control system for administrators. Make it so that you can give administrator rights only for one section or application. Review collected by and hosted on G2.com.