--- title: Ellucian CRM Recruit Reviews meta_title: 'Ellucian CRM Recruit Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 21 reviews by the users' company size, role or industry to find out how Ellucian CRM Recruit works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 21 scale: '5' date_modified: '2026-07-07' parent_category: name: Education url: https://www.g2.com/categories/education --- # Ellucian CRM Recruit Reviews **Vendor:** Ellucian **Category:** [Admissions and Enrollment Management Software](https://www.g2.com/categories/admissions-and-enrollment-management) **Average Rating:** 2.5/5.0 **Total Reviews:** 21 ## About Ellucian CRM Recruit Ellucian CRM Recruit is a comprehensive cloud-based solution designed to streamline the entire recruitment and admissions lifecycle for higher education institutions. By automating processes and providing robust tools for personalized communication, it enables institutions to attract, engage, and enroll best-fit students efficiently. The platform offers dynamic application forms, automated decision routing, and multi-channel communications, including email, SMS, and chat. It also features real-time dashboards and reporting, along with an intuitive self-service portal for applicants to manage their applications and track their status. Seamless integration with existing student information systems ensures consistent data flow across platforms, enhancing operational efficiency. By reducing manual tasks and providing actionable insights, Ellucian CRM Recruit empowers institutions to meet enrollment targets and deliver the personalized experiences that today's students expect. Key Features and Functionality: - Automated Recruitment Workflows: Simplifies repetitive tasks, allowing staff to focus on strategic goals. - Customizable Communication Plans: Tailors outreach through email, SMS, and other channels to engage prospective students. - Applicant Portal: Offers a user-friendly interface for candidates to manage applications and documents. - Analytics and Reporting: Provides actionable insights into recruitment performance and pipeline health. - Integration with SIS/ERP Systems: Ensures seamless data sharing across institutional platforms. - Event Management: Coordinates campus tours, open houses, and virtual events. - Lead Scoring: Prioritizes prospects based on engagement and likelihood to enroll. - Mobile Accessibility: Facilitates staff and applicant interactions from any device. - Personalized Dashboards: Enables staff to monitor key metrics and applicant status in real-time. - Regulatory Compliance: Helps maintain adherence to data privacy and institutional policies. Primary Value and Solutions Provided: Ellucian CRM Recruit addresses the challenges of modern student recruitment by automating and personalizing the admissions process. It reduces manual workloads, allowing staff to focus on engaging with prospective students. The platform's data-driven insights enable institutions to target and attract best-fit candidates effectively. By offering a seamless and intuitive application experience, it enhances applicant satisfaction and increases the likelihood of enrollment. Integration with existing systems ensures data consistency and operational efficiency, supporting institutions in achieving their enrollment goals and delivering the personalized experiences that today's students expect. ## Ellucian CRM Recruit Reviews ### 1. CRM Transition **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Ellucian CRM Recruit?** Ellucian CRM Recruit helps us to track communication and the admissions process with each student we work with at all stages of the funnel. We can integrate with Colleague, which is beneficial as well. **What do you dislike about Ellucian CRM Recruit?** It would be nice to be able to have a solution that allows all departments to see communication with an individual student across the board vs. tracking in multiple systems. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We are able to more easily Recruit students when using a CRM system to track the process. ### 2. CRM Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Allyssa M. | Director of Recruitment, GCS, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Ellucian CRM Recruit?** Tracking students through the admissions funnel. This system is useful in creating custom communication plans for enrollment strategies and following up with prospective students. **What do you dislike about Ellucian CRM Recruit?** Reporting capabilities and limitations with Dashboard creation. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We are able to keep track of the students in our admissions funnel for efficiency. We also have utilized tasks and notes to help with follow up and student conversion. ### 3. CRM that is not intuitive, clumsy **Rating:** 1.0/5.0 stars **Reviewed by:** Sarah K. | Coordinator of CRM Services Undergraduate Admissions, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Ellucian CRM Recruit?** Integrates with other software like Mongoose Cadence and Banner (although many CRMs do). **What do you dislike about Ellucian CRM Recruit?** Two (or more) records per person. Multiple opportunity records. Clunky query development. Unable to extract all fields. Not intuitive in any way. Very limited email options. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Recruit does CRM functions such as facilitating batch emails, and queries. It has also created quite a few issues. ### 4. It works, not the most user friendly **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about Ellucian CRM Recruit?** It does the job. I have used several CRMS in my career and it's honestly not the best one I've used. It's not the worst but not the best. It gets the job done. **What do you dislike about Ellucian CRM Recruit?** It's honestly not the most user friendly. It takes A LOT of specificity to pull data, things have to be to segmented, and you will still not get all of the information you need. For instance, I was looking for a specific demographic for a marketing list pull and it didn't provide me with all of the necessary information. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Not a lot. We are actually switching to a new CRM platform. ### 5. Honestly one of the least user-friendly options for a CRM out there **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2020 **What do you like best about Ellucian CRM Recruit?** I like that it does the bare minimum for us. **What do you dislike about Ellucian CRM Recruit?** We have had so many issues trying to set the CRM up to meet our needs. On top of that, we've cycled through over 5 consultants in the last 2 calendar years. As we try to move our software into the 21st century to track things like attribution, clicks, or even do simple things like style dashboards and lead forms, Recruit has given us every headache along the way. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Admitting students. ### 6. Powerful Tool for Finding and Admitting the Best Program Candidates **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2020 **What do you like best about Ellucian CRM Recruit?** Recruit CRM is a very robust tool that allows our organization to accept applications from a variety of third party application services. It collects these applications and funnels them to our Admissions team for further review and provides great insight into applicant data. **What do you dislike about Ellucian CRM Recruit?** Though it is a powerful tool, implementing Recruit CRM was a very long process. Our Admins are always having to go back and fix workflows after platform updates are pushed out. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Before implementing Recruit CRM, our Admissions team had no good way of analyzing our applicant data as desired. After implementation, that analysis has become much easier and more insightful. ### 7. Ellucian recruit works well for a team to be able to see everyones notes regarding each student **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2020 **What do you like best about Ellucian CRM Recruit?** It is an easy way for all team members to collaborate regarding recruitment of a student **What do you dislike about Ellucian CRM Recruit?** it is difficult to customize for our particular specifications **Recommendations to others considering Ellucian CRM Recruit:** you should make sure that it works with other systems that the university is using. be prepared to ask for certain customization fields. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** we have recruiters in other countries and different time zones, and this is a great way to see everyone's work and comments regarding the individual student. ### 8. Good data management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2019 **What do you like best about Ellucian CRM Recruit?** It’s a great tool for organizing many facets of students’ information. **What do you dislike about Ellucian CRM Recruit?** After the latest update you can’t make it full screen which is harder to use. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** It allows me to have the information I need readily available. ### 9. Recruit at Biola University **Rating:** 3.0/5.0 stars **Reviewed by:** Claudia L. | Barista, International Affairs, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2018 **What do you like best about Ellucian CRM Recruit?** The program is user friendly and allows the operations team to work alongside the counselors and prospective/current students. Workflows are easy to set up and run, which makes work much quicker. The system catches flaws for us, and adding employee accessibility for cleanup is easy. This team accessibility is ideal, as many people touch each application/person record. **What do you dislike about Ellucian CRM Recruit?** The system slows down significantly and seemly at random, and random system peculiarities occur. For example, I can only use Recruit on Google Chrome, while my coworker (same office and internet access) can only use Recruit on Firefox. Updates sometimes reset infrequently used access points within the system, such as moving an prospect to an opportunity. Currently our biggest issue is with duplicates, as they slip through the cracks very easily. Counselors often create a person record that has little information and therefore is difficult for data entry workers to find as they input prospective student info. We've put systems into place to prevent duplicates, but they still happen and locating created duplicates to merge can be difficult. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** With recruit, we are able to catch and clean up data errors and ensure that each record is meets standards of accuracy. We have been able to identify errors that commonly occur in moving data from one system to another ### 10. Awful product with little support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** March 03, 2019 **What do you like best about Ellucian CRM Recruit?** I honestly did not like anything about this CRM. It was not user friendly and we received next to no training and support. **What do you dislike about Ellucian CRM Recruit?** I disliked everything. It did not work well with our student information system (even though they are both Ellucoan products). We received minimal training and then very little support after implementation. **Recommendations to others considering Ellucian CRM Recruit:** Do not do it. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We used it for admissions for our undergrad and grad programs. It caused more problems than it was worth. ### 11. Don't even try. **Rating:** 0.0/5.0 stars **Reviewed by:** Jered S. | Admissions Recruiter, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Ellucian CRM Recruit?** This product has been a nightmare from the start. The only thing that this product has going for it, is the dashboards that can be created to track the activities of staff members, even then, the data pulled is never accurate. **What do you dislike about Ellucian CRM Recruit?** I could go on and on, but let me just say that this product loses student information and is never accurate. Ellucian claims that their platforms "talk" to each other, yet our IT department connately has to correct communication issues between the platforms. When Ellucian pitches this product, they claim that it auto processes student applications, however they fail to inform you about the 15 step process that you have to complete to process an application. **Recommendations to others considering Ellucian CRM Recruit:** Stay as far away from this product as possible. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** If anything this product has created more problems than solved. From not being able to communicate with the other Ellucian products, to claiming to auto process applications, this company has lied from the moment they try to sell it to you. The biggest benefit this product offers is the satisfaction of getting rid of it and inputting a new platform. ### 12. Very powerful tool for Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2018 **What do you like best about Ellucian CRM Recruit?** I like the integration of the different platforms operated by Ellucian. **What do you dislike about Ellucian CRM Recruit?** We had some lag in the web applications where students applications could not go through. **Recommendations to others considering Ellucian CRM Recruit:** It is a very good software and their customer support is top. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Student Enrollment. One of the benefits has been the ease of use and the ability to pull information from different parts of the ellucian programs because of the integration. ### 13. A Nightmare from the Start **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Ellucian CRM Recruit?** The concept of the tool is great -- provide a sleek student application and recruitment interface for your academic institution based on Microsoft's Dynamic CRM product. It was very attractive and relatively easy to use. **What do you dislike about Ellucian CRM Recruit?** The primary issue is that Ellucian deployed a product before they had the resources trained to properly install and support it. With an on-premise solution, the installation was botched to the point where it couldn't be upgraded past a certain point, the BRIM service in conjunction with it's matching algorithms generated an enormous amount of duplicate ID's, and support tickets went unanswered for months because they didn't have people knowledgeable enough in the product area to handle the issues. **Recommendations to others considering Ellucian CRM Recruit:** Consider other options if you're hosting on premises. Otherwise, you MUST go the route of having Ellucian host the product for you. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Our goal was to replace the Self-Service Banner application with a next-generation solution. However, we wound up cancelling our contract and uninstalled the product. We returned to using the SSB application which has been working much better -- we've seen a 95% reduction in duplicate PIDMs as opposed to using Recruiter. ### 14. Not my favorite **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Ellucian CRM Recruit?** It connects with BANNER, so that's a plus. If you just need it for recruitment and nothing else, it's okay **What do you dislike about Ellucian CRM Recruit?** It's not a lifecycle CRM product. It does not speak to Ellucian Advise at all, so if you have multiple systems, you essentially have multiple CRMS. to me it defeats the purpose. Not a ton of customization options. **Recommendations to others considering Ellucian CRM Recruit:** If you are looking for a lifecycle product, this isn't it. It has zero connection to the next module, Advise. For us, it's a major pain point and defeats the purpose of a CRM. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Tracking prospects in the recruitment pipeline ### 15. Difficult integration **Rating:** 2.5/5.0 stars **Reviewed by:** Wegner P. | Director of Enrollment Services, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Ellucian CRM Recruit?** The application feature looks nice and can be tailored to the question that are needed on the college application. **What do you dislike about Ellucian CRM Recruit?** The integration is not great. The high school plug in and other plugins are cumbersome. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Tracking of incomplete applications, recruitment activities, and staff ability to see students in the funnel ### 16. Not the best **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2018 **What do you like best about Ellucian CRM Recruit?** Nothing really stuck out to make me like this over my other options **What do you dislike about Ellucian CRM Recruit?** It isn't really easy to use and ease of use is big to me **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** Keeping track of our candidates and it didn't work as planned ### 17. Not user friendly - INB (Banner) **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2017 **What do you like best about Ellucian CRM Recruit?** It contains a huge amount of info which is great however... **What do you dislike about Ellucian CRM Recruit?** It is not at ALL user friendly. I feel like I need to be a coding expert to find anything. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We use it to find and organize student data but it takes me forever to find anything. ### 18. Ellucian Review **Rating:** 4.5/5.0 stars **Reviewed by:** Kim C. | Student Service, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Ellucian CRM Recruit?** Easy to use and learn. Great way to access many records and files. **What do you dislike about Ellucian CRM Recruit?** No major problems, it could be slow at times. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** I am able to get a wealth of information that help me make decisions about different accounts. ### 19. Basics met, but not much more **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2016 **What do you like best about Ellucian CRM Recruit?** I like that reports can be created for data I need. Reports are, fore the most part, readable and easy to understand. I can download them into excel nicely, and the print reports look nice enough that I can share with my boss directly. **What do you dislike about Ellucian CRM Recruit?** I wish I could create graphics with the data within the database without having to use another program. It could be more user friendly- it honestly took my about a year to feel really good with where everything is located- things are not intuitive. **Recommendations to others considering Ellucian CRM Recruit:** There are better products out there, I wouldn't start using this unless we were already using. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We are able to keep out data in one place, which is important as we are many offices within a large system. Ellucian though, does not allow us to keep all information and so we need to use a secondary CRM (salesforce) for keeping track of engagements. ### 20. Ellucian Recruitment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Ellucian CRM Recruit?** This is a great CRM that allows employees and recruitment staff to be on the same page when talking with students and gathering information that will benefit university student success. **What do you dislike about Ellucian CRM Recruit?** The amount of people involved in making sure Ellucian runs properly was a slight pain as we realized we did not have the finances or man power to ensure this was going to be successful when we first signed up. **Recommendations to others considering Ellucian CRM Recruit:** I highly suggest you get a trial run and see if this works for you! **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We are solving dashboard issues we had in the past and we are solving better intracompany communication. ### 21. Ellucian CRM **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2016 **What do you like best about Ellucian CRM Recruit?** Very powerful, customizable, and does a lot of different jobs. **What do you dislike about Ellucian CRM Recruit?** Maybe a little too complex for our purposes. Nothing ever seems to work the way it is supposed to. **What problems is Ellucian CRM Recruit solving and how is that benefiting you?** We are in education and looking to capture potential and current students in a detailed database, create tasks related to them, and have lots of different status indications. ## Ellucian CRM Recruit Discussions - [What does Ellucian Crm Recruit do?](https://www.g2.com/discussions/what-does-ellucian-crm-recruit-do) - [What is the use of Ellucian Crm Recruit?](https://www.g2.com/discussions/what-is-the-use-of-ellucian-crm-recruit) - [What is CRM in ellucian?](https://www.g2.com/discussions/what-is-crm-in-ellucian) - [Is ellucian recruit a CRM?](https://www.g2.com/discussions/is-ellucian-recruit-a-crm) - [View Ellucian CRM Recruit pricing details and edition comparison](https://www.g2.com/products/ellucian-crm-recruit/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-14+17%3A41%3A55+-0500&secure%5Bsession_id%5D=1eafe93e-3714-4c38-90f0-f397b5c1b30e&secure%5Btoken%5D=65e2d3c7e62bd323657127af05f5d46bf3631cef56e9d8c45fccc3e0f2595a75&format=llm_user) ## Ellucian CRM Recruit Features **Functionality** - Email marketing - SMS Alerts - Event Management - Financial Management - Interview Scheduling - Mobile Application - Forms Automation - Marketing Automation - Lead Nurturing - Automated Reminders **Data Management** - Analytical Tools - Integration APIs - Funnel Management **Agentic AI - Admissions and Enrollment Management** - Multi-step Planning ## Top Ellucian CRM Recruit Alternatives - [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) - 4.4/5.0 (73 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) - 4.2/5.0 (397 reviews) - [Agentforce Education (formerly Salesforce Education Cloud)](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews) - 4.2/5.0 (38 reviews)