Allows a mortgage company, loan officer and processor to keep all borrower information organized, easily accessible whether from your office or on the go. Great for keeping everyone in compliance with state and federal regulations with disclosing loan information to the borrowers. Greatly helps in communication with present clients or previously closed clients. Review collected by and hosted on G2.com.
Encompass can get a little complex, so companies or individual employees might forget all the things that it capable of doing. Review collected by and hosted on G2.com.
Encompass is super nice because it's the one stop hub for all things leads or profile. There are so many sections on a customer's E360 page that it's awesome to be able to get all the information in one place. Review collected by and hosted on G2.com.
It is EXTREMELY SLOW. The system does not update real time, and it also takes way too long to open. If a client calls, it takes an awkwardly long amount of time to open the program. In today's world, it should honestly be as automatic as a website. Review collected by and hosted on G2.com.
I like how it keeps you organized and that there is a place to upload documents and to write notes. It is able to upload your file straight to the lender's site. Review collected by and hosted on G2.com.
Sometimes it can be slow and I cant drag documents into the efolder i need to open up to browse file. Review collected by and hosted on G2.com.
EllieMae is awesome at updating things in real time. The system works well. Review collected by and hosted on G2.com.
Internet connectivity issues seem to be its Achilles heel; I get errors when my signal drops out for a split second. Review collected by and hosted on G2.com.
I like that everything is integrated within this one system. Credit, Rates, Contacts, Underwriting, etc. The applications that I take are synced with other CRM's and the calculations are made for me. I do everything within Encompass and it makes me look like I know what I am doing. It builds confidence in me and builds confidence with my borrower. Review collected by and hosted on G2.com.
I dislike document loading at times. Sometimes, the loading doesn't occur until after I log out and log back in. Review collected by and hosted on G2.com.
Encompass is easy, straightforward, great integrations with DU & LP, and the credit reporting software is awesome Review collected by and hosted on G2.com.
The system is slow. I even just got a brand new computer and it is still slow. Also, a lot of times documents don't save to the file manager which can be frustrating Review collected by and hosted on G2.com.
I like how literally everything we need to do our jobs is integrated....pricing/locks, AUS systems, MI certificates, tax transcripts....the best system I've used. Review collected by and hosted on G2.com.
Because it has so much to the system and includes imagine/paperless, it is so data-heavy and therefore has latency issues and lags a lot. But you just kinda get used to it... Review collected by and hosted on G2.com.
I picked up the use of this new software in just a matter of days. It's very user friendly, much easier then our previous software. I can't think of any draw backs in its use. Review collected by and hosted on G2.com.
Nothing really. Have been using it for approximately six months and am very please with all aspects of it's use. Review collected by and hosted on G2.com.
* Customer Relationship management feature
* Prospect identification to tracking to loan closure - support entire business process management
* Highly configurable
* Helps in Compliance Management (TILA RESPA Integrated Disclosure, HMDA, FCRA, SCRA, etc)
* Excellent MIS features.
* Custom field definition
* Custom templates can be designed for letters and forms to be generated from the system
* Supports integration to pull credit reports, apply business rules, Review collected by and hosted on G2.com.
* It takes time to understand and learn this tool.
* Customization could be expensive.
* Good for loan originations but implementation could be a pain
* Changes are not easy to implement and requires support from Vendor Review collected by and hosted on G2.com.
I really enjoy how it is setup and easy to navigate. I never have it crash on me like byte and calyx did when I used them. Very user friendly and not hard to pickup on. Review collected by and hosted on G2.com.
It is very hard to find anything that I dislike about Encompass. Review collected by and hosted on G2.com.
I like the fact that its easy to navigate and buckets are self explanatory. Review collected by and hosted on G2.com.
I hate the fact that it is extremely slow and there are a lot of hang ups that require you to restart encompass Review collected by and hosted on G2.com.
Encompass is helpful by being able to easily search loans and the organization of all loan components within the loan. The efolder is also very helpful and a great place to effectively house all documents. Review collected by and hosted on G2.com.
System can be very slow in comparison to other loan systems Review collected by and hosted on G2.com.
I love that it is easy to use, can auto-fill sections for you to save time. You can duplicate old files for returning customers. The disclosures are customer friendly. Review collected by and hosted on G2.com.
It can be extremely slow sometimes, will close out on me mid-use and then hasn't saved my work. I wish it would auto-save after a certain amount of time. Review collected by and hosted on G2.com.