Elite is easy to use and the UI is user friendly. It easily brings orders over from our JDE system to Elite to make routing much easier. Once everything is properly zoned, the system sets up the routes with how it thinks the route should be run for time and quality. Review collected by and hosted on G2.com.

Some of the routing does not make sense sometimes. The system does not automatically save how a route is formed from a previous session. It always tries to route what it thinks is the best possible way. Review collected by and hosted on G2.com.

One of the best features of the Elite Extra software is the dedicated runs option. It saves time because I don’t have to build those runs into a manifest. The way the software integrates with our DMS is seamless. THe Tech support is Top Notch. Review collected by and hosted on G2.com.

One area that would be especially helpful is having a mobile app for dispatch. When the dispatcher is on the road or away from the desk, it can be time-consuming to track down a tablet or PC. Review collected by and hosted on G2.com.

I find Elite EXTRA very helpful for planning all of our routes and managing all of our deliveries for customers. It gives us complete control of our daily tasks for our drivers, allowing us to manage every step, action, and delivery they take. I like knowing exactly what time our drivers complete their tasks and being able to give them detailed instructions on where and when they're supposed to be at places. This ensures all of our daily functions and needs are met for our customers. The initial setup was very easy, and we were up and running in almost no time. Review collected by and hosted on G2.com.

We're fairly technical, so we'd like to change things ourselves and a lot of times, we have to go to Elite EXTRA to get some basic modifications done. Review collected by and hosted on G2.com.

I really like the auto routing feature of Elite EXTRA, because that way you don't even need to have a person with extensive knowledge of the area where you are going to make deliveries. The deliveries enter the system and it automatically creates the route, optimizing time and expenses. Additionally, it is so dynamic that if a client cancels, the route is reconfigured in the same way, which is great. I am also impressed by the real-time tracking, which is spectacular. Review collected by and hosted on G2.com.

The translation was not easy, especially the currency type and some units of measure. However, with the support of the team, we managed to overcome it quickly. It was just a brief period of staff adaptation while we used a currency different from the local one, and we had to train people to become familiar with some terms. Review collected by and hosted on G2.com.

I really appreciate the customer service support at Elite EXTRA. They are great and have been instrumental in helping turn our ideas into results within the software. I find the software capable of doing almost anything we need. I also value how easy it is to train someone new on the platform, which is important as we onboard new users. Additionally, being able to easily train dispatchers and drivers is crucial for us as we run multiple sites. Review collected by and hosted on G2.com.

I wish they would take more feedback on customer requested features. That process moves quite slowly and I think there is more functionality that could be added at times that apply to our business and other businesses that use the software. We'd like some ability for custom reporting. We'd like the ability to flag specific customers/stops in Elite EXTRA for high priority customers or customers we've had issues with prior to flag the dispatcher that the stop needs special attention. We'd like a way for drivers to be able to leave notes about the delivery process for a stop that is viewable and editable by a future driver making the same stop, opening communication amongst the drivers to share their combined knowledge about specific customers. Review collected by and hosted on G2.com.

I like how Elite EXTRA allows us to manage deliveries and organize them into vehicle loads based on location and weight. I appreciate that the driver app is easy to use, making the process smoother. Although we primarily use it for general route planning, being able to create returns is quite nice. Review collected by and hosted on G2.com.

Just generally buggy across the board. Little things that have to be done twice to work. It's difficult to reliably capture these issues as completely random. A suggestion would be to show weights on the jobs when in a manifest so it doesn't have to be referenced at the bottom constantly. Another would be to change the dot colours of the jobs. They're currently green, so sometimes difficult to see on grass in the map. Review collected by and hosted on G2.com.

Knowing where our fleet is at all times with live reporting of the deliveries on board. Also being able to quickly provide POD for our customers, all at a price that is easy to show an ROI. Review collected by and hosted on G2.com.

There has been very little to dislike about Elite Extra, any small problems are either been satisfied by quick support or program enhancments. Review collected by and hosted on G2.com.

I like the fact that I can just send it to a driver, and they can look at it on the app, on a tablet, and they can just go to work and deliver a load or pick up any loads that we have to do. Review collected by and hosted on G2.com.

The versatility to move the loads around was a bit problematic. Like, if I have a load scheduled for tomorrow and it gets pushed, I have to unmanifest the load and then remanifest it. It'd be nice if I could just right-click and reschedule that load for another day. The initial setup was quite a work through. We had a few things to deal with getting it set up and had to go back and forth with the reps to get everything in place. Some things weren't set up quite how we had managed during our initial review. Review collected by and hosted on G2.com.

We started using Elite years ago, and it’s been very intuitive for building routes for our drivers. It also makes it easy to track our multiple daily routes. Overall, it provides good data in a clear, easy-to-read interface. Review collected by and hosted on G2.com.

Adding in something manually takes a few more clicks than I'd like, but it's a small gripe. Review collected by and hosted on G2.com.

Route planning feels much simpler now. I like being able to see where each point is, and it’s helpful to understand how another driver could pick up a stop when someone else is overloaded. Review collected by and hosted on G2.com.

It doesn’t happen often, but when the system crashes, drivers tend to panic because they’re used to relying on the routes to double-check what they already have. Review collected by and hosted on G2.com.