---
title: Elite EXTRA Reviews
meta_title: 'Elite EXTRA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 79 reviews by the users' company size, role or industry to
  find out how Elite EXTRA works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 79
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Distribution
  url: https://www.g2.com/categories/distribution
---


# Elite EXTRA Reviews
**Vendor:** Epicor  
**Category:** [Route Planning Software](https://www.g2.com/categories/route-planning-software)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 79
## About Elite EXTRA
Elite Elite EXTRA is a comprehensive, cloud-based software suite from Epicor, tailored to tackle “last‑mile” logistics challenges—where the final delivery of goods to customers often proves costly and complex. It integrates Routing & Dispatch, Returns Automation, and Delivery Network into a single, streamlined platform. What Elite EXTRA offers 1. Routing & Dispatch - Optimized routes: Ensure efficient routes, every time with our advanced route optimization engine - Better customer communication: Features real‑time driver tracking, ETA notifications, and proof of delivery through mobile signature/photo capture via the EXTRA Driver app - Streamlined operations: Organizations using it reported up to 20% productivity gains within a month 2. Delivery Network - More delivery options - Choose from numerous integrated third party fleets to complete your deliveries - Flexible delivery: Compare delivery costs and times of third party delivery options in real time - Happier customers: Wow your customers with fast delivery—no matter the status of your internal fleet 3. Returns Automation - Comprehensive views: Delivers a dashboard for managing the full returns lifecycle—from authorization to pickup to credit issuance. - Process efficiency: Empowers businesses to configure automatic return-policy enforcement and gives customers an intuitive portal experience - Returns trackability: No more goods lost in transit or delays in getting credits issued– turn an operational weakness into a strength Why choose Elite EXTRA - All‑in‑one platform: Seamlessly integrates dispatch, third‑party carrier use, and returns under one SaaS umbrella - SaaS with no long-term commitments: Continually updated (every ~8 weeks), with month-to-month subscriptions—no lock-in. - Highly rated: Earns around 4.7/5 on Capterra & Software Advice; praised for ease of use, robust features, and solid customer support



## Elite EXTRA Pros & Cons
**What users like:**

- Users value the **automation capabilities** of Elite EXTRA, streamlining returns and enhancing delivery efficiency. (1 reviews)
- Users appreciate the **easy management and tracking** of deliveries with Elite EXTRA, enhancing customer experience significantly. (1 reviews)
- Users value the **efficient delivery management** features of Elite EXTRA, enhancing tracking and responsiveness for urgent needs. (1 reviews)
- Users value the **efficient delivery time** management of Elite EXTRA, enhancing their logistical operations significantly. (1 reviews)
- Users value the **real-time driver monitoring** of Elite EXTRA, enhancing delivery efficiency and customer satisfaction. (1 reviews)
- Driver Tracking (1 reviews)
- Ease of Use (1 reviews)
- Geolocation Services (1 reviews)
- GPS Tracking (1 reviews)
- Mobile Application (1 reviews)

**What users dislike:**

- Users often face **connectivity issues** affecting tracking accuracy, though updates occur once better coverage is available. (1 reviews)
- Users experience **GPS issues** that can affect tracking accuracy, though updates occur once in better coverage areas. (1 reviews)
- Users report occasional **inaccuracies in tracking** due to GPS or network issues, though updates occur in better coverage areas. (1 reviews)
- Users experience **inaccurate geolocation** issues due to GPS or carrier problems, though updates occur in better coverage areas. (1 reviews)
- Users report **inaccurate tracking** when GPS or network issues occur, impacting the reliability of location data. (1 reviews)
- Mapping Issues (1 reviews)
- Tracking Issues (1 reviews)

## Elite EXTRA Reviews
  ### 1. Software to Streamline Logistics and Improve Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Acrobillus A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Elite EXTRA?**

EliteExtra automates and validates returns in the event that there is an issue with a delivery in line with the returns policy.

EliteExtra makes it easy to manage and plan routes, dispatch, track the driver in real time and provide ETA notifications to customers.

EliteExtra makes it possible to set last minute deliveries for urgent or emergency items.

**What do you dislike about Elite EXTRA?**

Sometimes the tracking sytem may not be accurate in case there are GPS or network carrier problems however that gets updated as soon as an area with good coverage is reached.

**What problems is Elite EXTRA solving and how is that benefiting you?**

EliteExtra extra helps us to manage inefficiencies common to shipping such as delays in delivery, real-time tracking, loss or damage to items and compensation or returns in case or damaged or wrong items being delivered. This helps us to keep on top of our game.


## Elite EXTRA Discussions
  - [What is EliteExtra used for?](https://www.g2.com/discussions/what-is-eliteextra-used-for)
  - [How well does Elite EXTRA handle dispatching drivers to the right location?](https://www.g2.com/discussions/how-well-does-elite-extra-handle-dispatching-drivers-to-the-right-location) - 1 upvote

- [View Elite EXTRA pricing details and edition comparison](https://www.g2.com/products/elite-extra/reviews?filters%5Bsentiment_snippet%5D=2432245&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A54%3A44+-0500&secure%5Bsession_id%5D=d44225a8-56ae-4d83-92b9-2be50e480dc8&secure%5Btoken%5D=7914a91d71ea4d08026a8db9f150d05a8c47da146b6aee4975ab2ab72515902c&format=llm_user)
## Elite EXTRA Integrations
  - [Azuga Fleet](https://www.g2.com/products/azuga-fleet/reviews)
  - [Blue Sage Solutions](https://www.g2.com/products/blue-sage-solutions/reviews)
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  - [Curri](https://www.g2.com/products/curri/reviews)
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  - [DCS](https://www.g2.com/products/dcs/reviews)
  - [DealerBuilt](https://www.g2.com/products/dealerbuilt/reviews)
  - [Dealertrack DMS](https://www.g2.com/products/dealertrack-dms/reviews)
  - [Decor Fusion](https://www.g2.com/products/decor-fusion/reviews)
  - [Distru](https://www.g2.com/products/distru/reviews)
  - [DoorDash for Business](https://www.g2.com/products/doordash-for-business/reviews)
  - [DSI Mobile Enterprise Platform](https://www.g2.com/products/dsi-mobile-enterprise-platform/reviews)
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  - [Epicor Eclipse](https://www.g2.com/products/epicor-eclipse/reviews)
  - [Epicor Propello](https://www.g2.com/products/epicor-propello/reviews)
  - [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews)
  - [Epicor Vision](https://www.g2.com/products/epicor-vision/reviews)
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  - [HighLevel](https://www.g2.com/products/highlevel/reviews)
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  - [Karmak Fusion](https://www.g2.com/products/karmak-fusion/reviews)
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  - [Oracle JDeveloper](https://www.g2.com/products/oracle-jdeveloper/reviews)
  - [Prokeep](https://www.g2.com/products/prokeep/reviews)
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  - [Roadie](https://www.g2.com/products/roadie/reviews)
  - [Samsara](https://www.g2.com/products/samsara/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [SSI](https://www.g2.com/products/ssi/reviews)
  - [Tekion](https://www.g2.com/products/tekion/reviews)
  - [Uber for Business](https://www.g2.com/products/uber-for-business/reviews)
  - [WebDocs](https://www.g2.com/products/webdocs/reviews)
  - [Weblink](https://www.g2.com/products/weblink-weblink/reviews)

## Elite EXTRA Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards
- Customizable Reports
- Marketing Reports
- Sales Reports
- Activity Dashboard
- Interactive Reports
- Customizable Reports
- Customizable Reports
- Activity Dashboard
- Customizable Dashboard

**Cartography**
- Geographic Maps
- Vector Mapping 
- Data Visualization
- Overlaying
- Data Mapping

**Routing**
- Master Routing
- Default Routes
- Route Assignment

**Vehicle Management**
- Inventory
- Maintenance
- Vehicle Tracking
- Tire Management
- Inspection Management
- Dispatch Management
- Work Order Management
- Employee Management
- Order Management
- Inventory Management
- Driver Management
- Document Management
- Compliance Management
- Transportation Management
- Maintenance Management
- Mileage Tracking
- Records Management
- Violation Tracking

**Vehicle Tracking**
- Alerts
- Locations
- Fuel Consumption
- Inventory
- Geofencing

**Labels**
- Label Printing
- Return labels
- Bar codes
- Shipping Labels

**Dispatching**
- Route optimization
- Auto dispatch
- Order management

**ELD Compliance**
- Hours Logged
- Preventive Maintenance
- DVIR
- Offline Access
- Mobile Access

**Integrations**
- E-Commerce
- WMS
- Accounting Integration
- OMS

**Analysis**
- Predictive Analytics
- Distance Analysis 
- Spatial Analysis
- Data Stream
- Demographic Data
- Trend Analysis
- Trade Area Analysis

**Scheduling**
- Master Schedule
- Constraints
- Adjustments
- ETA

**Driver Management **
- Onboarding
- Safety
- Driver Tracking
- Cost Tracking
- Delivery Tracking
- Status Tracking
- Asset Tracking
- Expense Tracking

**Deliveries**
- ETAs
- Proof of delivery
- Route Optimization

**Driver Tracking**
- Alerts
- Mileage
- Performance
- ETAs

**Order management**
- Shipment Tracking
- Third-Party Integrations
- Manage orders
- Order Status
- Shipping Services Integration
- Package Tracking
- Status Tracking
- Delivery Tracking

**Customer portal**
- Status updates
- Real-time driver tracking
- Customer communication
- Customer feedback
- Delivery customization

**Dashcam**
- Automatic Incident Detection
- Safety Score
- Automated Footage Upload

**Tracking**
- Shipping
- Inventory
- Freight Shipping
- Air Shipping
- Ground Shipping

**Reporting**
- Data Transformation
- WYSIWYG Design
- API Integrations
- Third-Party Integrations

**Optimization**
- Priorities
- Real-Time Updates
- Dynamic Routing

**Analytics**
- Vehicle Performance
- Driver Performance
- Cost

**Carrier and rate management**
- Quick rate comparison
- Vendor availability
- Flat rate services
- Auditing & Claim Filing Services

**Driver tools**
- Delivery rescheduling
- Proof of delivery
- Onboarding
- Adaptive deliveries

**Transactions**
- Exchange
- Approvals
- Refund
- Credit

**Additional Functionality**
- Driver Management
- AI Copilot
- Reporting/Analytics
- Resource Management
- Quality Control
- Warrant Tracking
- Generative AI
- Alerts/Notifications
- Refund Management
- Order Tracking
- Vendor Management
- Inventory Management
- Traceability
- Barcoding/RFID
- Route Optimization
- Self Service Portal
- Customer Portal
- Payment Processing
- Shipping Management
- Repair Management
- API
- Field Reporting
- Label Printing
- Supply Chain Management
- Warehouse Management
- Asset Tracking
- Refund Opportunity Identification

**Additional Functionality**
- Customizable Reports
- Geotargeting
- Ad hoc Reporting
- Search/Filter
- Role-Based Permissions
- Alerts/Notifications
- Real-Time Analytics
- Reporting & Statistics
- Activity Tracking
- Geocoding
- Widgets
- Communication Management
- Behavioral Analytics
- Data Synchronization
- Data Import/Export
- Multi-Location
- Database Support
- 2D/3D Designing
- Customer Segmentation
- Geofencing
- Collaboration Tools
- Single Sign On
- CAD Tools
- Activity Dashboard
- AI Copilot
- Generative AI
- Location Tracking
- Reporting/Analytics
- Mobile Access
- Access Controls/Permissions
- User Management
- Real-Time Notifications
- Heatmaps
- Route Optimization

**Analytics**
- Performance
- Time & Costs
- Productivity
- Performance Metrics

**Analytics**
- Driver Performance
- Costs

**Inventory management**
- Low stock alerts
- Automated inventory orders
- Assign suppliers

**Reports**
- Delivery metrics
- Heat maps
- Driver rating

**Agentic AI - Fleet Tracking**
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Alerts/Notifications
- Mobile Access
- Drag & Drop
- Billing & Invoicing
- Data Import/Export
- AI Copilot
- Scheduling
- Driver Management
- GPS
- Electronic Signature
- Dispatch Management
- Search/Filter
- Employee Management
- SMS Messaging
- Territory Management
- Order Management
- Live Driver Tracking
- Delivery Tracking
- Third-Party Integrations
- Route Optimization
- Fuel Tracking
- Voice Recognition
- Inventory Management
- Status Tracking
- Shipping Management
- Transportation Management
- Order Tracking
- Self Service Portal
- Generative AI

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling
- Natural Language Search
- Visual Discovery
- Data Blending
- Data Blending

**Reports**
- Shipment reports
- Inventory reports
- Unshipped products

**Agentic AI - Fleet Management**
- Proactive Assistance
- Decision Making
- Multi-step Planning
- Collision Detection
- Natural Language Interaction
- Facial Recognition

**Additional Functionality**
- AI Copilot
- Shipping Optimization
- Cost Recovery
- Refund Opportunity Identification
- Third Party Management
- Generative AI
- Automated Claim Filing
- Package Analytics
- Audit Management
- Exceptions Management
- Predictive Analytics
- Carrier Invoice Auditing
- Data Import/Export
- Alerts/Notifications
- Supplier Management
- Container Shipping
- Reporting/Analytics
- Ground Shipping
- Quotes/Estimates
- Invoice Management
- Import/Export Management
- Activity Dashboard
- Bills of Lading
- Customizable Branding
- Accounting
- EDI
- Returns Management
- Parcel Shipping
- Air Shipping
- Customer Database
- Claims Management
- Discount Management
- Transportation Management
- Shipping Management
- Shipment Price Calculation
- Barcode/Ticket Scanning
- Warehouse Management
- Order Management
- Real-Time Updates
- API
- Purchase Order Management
- Inventory Management
- Freight Shipping
- Search/Filter
- Ocean Shipping
- eCommerce Management
- Multi-Location
- Workflow Automation

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services
- Real-Time Analytics
- Reporting/Analytics
- Real-Time Analytics
- Reporting/Analytics
- Visual Analytics

**Generative AI - Fleet Management**
- Text Summarization

**Additional Functionality**
- Geographic Maps
- GPS
- Generative AI
- Routing
- Data Import/Export
- Third-Party Integrations
- AI Copilot
- Access Controls/Permissions
- Predictive Analytics
- Incident Reporting
- Automated Scheduling
- Route History
- Billing & Invoicing
- Alerts/Notifications
- Customer Database
- API
- Reporting & Statistics
- Activity Dashboard
- Real-Time Monitoring
- Motor Pool
- VIN Lookup
- Mobile Alerts
- Search/Filter
- Monitoring
- Scheduling
- Email Alerts
- Maintenance Scheduling
- Performance Metrics
- Real-Time Data
- For Pilots
- Audit Trail
- Trip Logs
- Real-Time Notifications

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs
- Real-Time Data
- Real-Time Data
- Third-Party Integrations
- Third-Party Integrations

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Breadth of Partner Applications
- Mobile Access
- Metadata Management

**Additional Functionality**
- Customizable Branding
- Natural Language Processing
- Data Extraction
- AI Copilot
- Ad hoc Reporting
- Real-Time Reporting
- Publishing/Sharing
- Collaboration Tools
- Strategic Planning
- Self Service Data Preparation
- Trend Analysis
- Text Analysis
- Real-Time Monitoring
- Data Synchronization
- Widgets
- Benchmarking
- Performance Metrics
- Data Mapping
- Generative AI
- Trend/Problem Indicators
- Customizable Templates
- Access Controls/Permissions
- Data Import/Export
- Profitability Analysis
- OLAP
- Alerts/Notifications
- Search/Filter
- Drag & Drop
- Data Connectors
- Multiple Data Sources
- Key Performance Indicators
- Dashboard Creation
- Role-Based Permissions
- Data Mining
- Forecasting
- Ad hoc Query

## Top Elite EXTRA Alternatives
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