AM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/29/2018

"ELEO has been excellent software for our young non-profit"

5/5

What do you like best about Eleo?

We sent a significant among of time organizationally researching different database management systems, as our first experience with donor software. ELEO immediately stood out to use in its ease of use and superior customer support. Every time we have had a question, a member of the ELEO team has been able to answer it in a timely manner to help us get our data uploaded and learn the new system. They helped us with uploading our data and were able to customize our fields to meet our organization's needs. The process could not have been easier. We are thrilled that we selected ELEO. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

I have not had any complaints about ELEO. Our experience has been overwhelmingly positive. Review collected by and hosted on G2.com.

Recommendations to others considering Eleo:

It is a great donor management and database system for non-profit organizations. I highly recommend it for its ease of use and customer service. While other database systems requried expensive onboarding fees and training, ELEO was more than willing to work with us without adding extra costs for education and support. This was a deciding factor for us in choosing ELEO. Customer service is critical for our success with the technology learning curve and getting the support of our board. Review collected by and hosted on G2.com.

What problems is Eleo solving and how is that benefiting you?

We are able to categorize our donors by giving level and improve our donor communications and engagement. This has helped most recently for our End of Year Appeal and Giving Tuesday outreach. It has also helped us track our giving. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/28/2018

"So happy to have found Eleo Donor Management Software"

4.5/5

What do you like best about Eleo?

The customer support is outstanding. When first getting used to the software, I had someone right there helping me along. I never had to wait long to get an answer, which made my work pace so much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

I have found nothing that I dislike. There was not much of a learning curve. Review collected by and hosted on G2.com.

Recommendations to others considering Eleo:

Try it and you'll be hooked Review collected by and hosted on G2.com.

What problems is Eleo solving and how is that benefiting you?

Eleo's ease of creating customized reports has solved the problem of double dipping into our donor base when asking for donations. Software that we were using never allowed me to really customize the report to get exactly what I was looking for. I have realized the benefit of not wasting time adjusting a report to get what I need from it. Huge time saver. Review collected by and hosted on G2.com.

MC

Mary Ellen C.

Communcations Coordinator

Enterprise (> 1000 emp.)

12/6/2018

"We love Eleo!"

5/5

What do you like best about Eleo?

This system is so easy to use, customizable, affordable, and has a great support team to boot. My co-worker was having some technical issues the other day, and the Eleo called HER to find out if she needed help. Grant management feature is amazing and they are constantly coming up with new things to fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

Sometimes it can be a little slow to load, but that's ok. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

11/28/2018

"eleo from a development staff perspective"

5/5

What do you like best about Eleo?

easy to use and great tech support. I have used several databases that are either too large or too inefficient and Eleo fits the needs of my organization well. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

I wish that I could use Eleo from my phone. I work part time so I am not always in the office but my director will call with a question and if I am away from a computer, I have to hold off with the answer. I dont think any database can be run from a phone though. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

12/4/2018

"Small Non-profit donor management software"

5/5

What do you like best about Eleo?

Eleo is very easy to use and was easy to learn. Their customer support is second to none. Review collected by and hosted on G2.com.

What do you dislike about Eleo?

Some of the reports need work for formatting, etc. Review collected by and hosted on G2.com.