---
title: Elemica Reviews
meta_title: 'Elemica Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 10 reviews by the users' company size, role or industry to
  find out how Elemica works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 10
  scale: '5'
date_modified: '2026-06-23'
parent_category:
  name: Data Integration Tools
  url: https://www.g2.com/categories/data-integration-tools
---

# Elemica Reviews
**Vendor:** OmPrompt  
**Category:** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 10
## About Elemica
OmPrompt’s fully managed order management platform makes it easy for companies around the world to trade with each other. The cloud platform connects manufacturers and retailers via EDI to their customers, suppliers and third-party providers and automates the processing of the other manual documents in order capture, creation, fulfilment and settlement processes. With one platform, businesses can connect to any trading partner, digitise any document and process any format. Clients can achieve end-to-end visibility, focus on their core operations and quickly see the benefits of automation.




## Elemica Reviews
  ### 1. A match made in heaven!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sergio P. | Head of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2020

**What do you like best about Elemica?**

I don’t have enough words to describe how good it has been to work with OmPrompt over the past couple of years. 

We have completely changed the way we work in the company thanks to them, and we also have a good relationship: they are not just a provider, it feels like a partnership.

**What do you dislike about Elemica?**

They are in a process of changing too, and during this process sometimes we have had hits and misses. However we understand that these changes will be for the best, and hopefully their customer service team will be top-notch by the end of it.

**What problems is Elemica solving and how is that benefiting you?**

It all comes to automation; but then we have achieved automation with purpose: understanding our data and how we can use it to its full potential.

  ### 2. OmPrompt - Great solution and team! I highly recommend OmPrompt.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dennis G. | Sr. Director, GBS Order-to-Delivery, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2020

**What do you like best about Elemica?**

The team is very supportive and works with us to find solutions.  Also, they work with us as we develop more EDI capability to help us find solutions. What is most helpful is there willingness to give us options to help manage our cost and rollout timing.

**What do you dislike about Elemica?**

Nothing. They are in the UK and we are in the US but OmPrompt has been very flexible to meet our needs.  I have not experienced a downside.

**What problems is Elemica solving and how is that benefiting you?**

Kellogg has a large % of orders coming in via EDI but the remaining 6% or so that come in manual are all being converted to EDI using the OmPrompt solution.  They are also working with us to develop an order change solution. OmPrompt has helped us solve manual order entry and streamline our costs.

  ### 3. Optical Character Recognition Review from Medtronic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2020

**What do you like best about Elemica?**

Omprompt solution for Optical Character Recognition (OCR) is effective for order processing for highly digitized format and easy to use. 

The best part is the responsive support of Omprompt IT who are fast and can provide workable solutions.support@omprompt.net

**What do you dislike about Elemica?**

The only feedback for improvement is the limitation for digitized format where the original  PO original format will be the sole basis for the formatting/ mapping. For every major change of location of SOLD TO, BILL TO, there will be extra charge in comparison to other solution provider where advance Artificial Intelligence is already available and no additional charges for every change of customer format.

**What problems is Elemica solving and how is that benefiting you?**

The ROI in the investment is fairly good for our business and includes operational efficiency since we save resource for manual order entry.

We have reap some benefits in managing order processing faster for our Operations. 

We plan to expand in other sub-region and countries.

  ### 4. Order Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hywel P. | Managing Director, Enterprise (> 1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Elemica?**

Simplicity and interoperability of the solution. An extremely knowledgable team that managed the process exceptionally well from start to finish.

**What do you dislike about Elemica?**

The simplicity, it's sometimes more difficult to "sell" a proposition internally when it is so simple. I know that sounds very obscure, but it's true.

**What problems is Elemica solving and how is that benefiting you?**

Future-proofing the growth of the business. Securing the development of the workforce to perform added value work, not the mundane data-entry only aspect of a Customer Service role. 

Significant cost protection as part of the future-proofing was also beneficial.

  ### 5. Great solution for automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about Elemica?**

The ease of the system and processes that there are to follow. It is very straightforward and is easy to teach people how to use.  I like that there is a great support resource that gets back to you very quickly.   OmPrompt has been great to work with through the whole implementation process.

**What do you dislike about Elemica?**

While we work through issues, sometimes it takes a few steps back and forth with OmPrompt and our team to pinpoint what the driver is. This isn't a bad thing, but is difficult to move forward until an issue has been fixed.

**What problems is Elemica solving and how is that benefiting you?**

Manual orders, and order changes will be utilized. This has saved a lot of time on an analyst desk which results to cost saving.

  ### 6. Professional and great customer service experience with the Client Acquisition Director

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 09, 2020

**What do you like best about Elemica?**

In recent experience, super friendly team with a lot of information and support in adding an additional service recipient and additional trading partner setups.

**What do you dislike about Elemica?**

Lack of updates in terms of changing technology.  i.e.  we signed using zero touch 2012, myself personally had not heard of Teach and Learn technology until just recently after following up to add an additional service recipient.

**What problems is Elemica solving and how is that benefiting you?**

Order Automation with zero touch technology.  Reducing manual effort and risk of errors.

  ### 7. Collaborative team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2020

**What do you like best about Elemica?**

being ver accessible and good support - especially for training. 
They understand pretty well the needs of a business

**What do you dislike about Elemica?**

Sometimes project deadline are not fully respected

**Recommendations to others considering Elemica:**

If current organisation not able to provide additional support, Omprompt is a great company that can help automate lots of processes.

**What problems is Elemica solving and how is that benefiting you?**

Efficiency and reduction of errors in manual entry. 
Benefits realized are : time - less time spending in raising Purchase orders in SAP

  ### 8. Automation of manual processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2020

**What do you like best about Elemica?**

Good range of innovative solutions to reduce a wide range of manual processes. Really professional & helpful team, especially for those with less technical skills.

**What do you dislike about Elemica?**

Nothing to dislike, only downside was occasionally slipping project start dates.

**What problems is Elemica solving and how is that benefiting you?**

Reduction of manual order to cash processes & EDI implementation of orders, invoices & ASNs. Integrations with 3rd party warehouse & logistics provider. Primarily reduction in time spent on non value adding tasks & improved accuracy.

  ### 9. Automation Services

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2020

**What do you like best about Elemica?**

Continuous improvement thinking & ability to take feedback on opportunity areas & look for solutions in partnership

**What do you dislike about Elemica?**

Project management can be a bit sketchy & they miss the capability of being able to manage in different languages which is pertinent to the success of the change management needed when implementing automation solutions. For me, project management should provide status updates to demonstrate progress & that doesn’t tend to happen

**What problems is Elemica solving and how is that benefiting you?**

Automation solutions across Western Europe

  ### 10. Quick support & value add

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2020

**What do you like best about Elemica?**

Functionality to set up business rules within Omprompt order processing, helpful support team, reliability

**What do you dislike about Elemica?**

Approach to master data maintenance could be improved

**What problems is Elemica solving and how is that benefiting you?**

Noticeable reduction in manual order entry workload and associated keying errors and an improved customer service process as a result


## Elemica Discussions
  - [What is OmPrompt used for?](https://www.g2.com/discussions/what-is-omprompt-used-for)

- [View Elemica pricing details and edition comparison](https://www.g2.com/products/elemica/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+21%3A25%3A04+-0500&secure%5Bsession_id%5D=c42e8da1-6ff9-46f8-84dc-a6c8fd66067b&secure%5Btoken%5D=0051571f86e65e9dcad8f3de0020de6c226bd096d5d874d9c84c9d96cc0573d1&format=llm_user)

## Elemica Features
**Order Entry**
- Entry
- Register
- Notifications

**Functionality**
- Data Exchange
- Data Mapping

**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Order Tracking**
- Shipping
- Tracking
- Backorder

**Management**
- Workflow Management
- Exception Handling
- Real Time Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Inventory Management**
- Stock Levels
- Flow Of Goods
- Reserving Goods

**Integrations**
- Third Party Integration
- BI Tools Integration

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Customer Management**
- Order Status
- Information Access
- Email Notifications

**Security**
- Communication Protocols
- EDI Standards

**Subscription Management**
- Payment Data
- Payment Gateway
- Billing
- Automatic Payments

**Support**
- EDI Testing

**Agentic AI - Order Management**
- Adaptive Learning
- Natural Language Interaction

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Inventory Management
- Multi-Channel Fulfillment

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Site Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability

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