Configuration was easy due to it's self hosting capabilities. Training on the product was even easier since it functioned like easy to use chat application. We also appreciated the fact that there is a browser and app version of the application which allows for flexibility of access. Review collected by and hosted on G2.com.

I would say the feature I dislike the most is the security keys that are created for each account. Some users are more responsible with their information that others, so user management has been a challenge when someone loses or misplaces their key. I haven't discovered a work around as of yet, so we have some duplicate users. Other than that it has been smooth sailing. Review collected by and hosted on G2.com.

It was very intuitive communication and file exchanging. It is a nice app because they put a lot of emphasis on privacy because I learnt they use encryption. The r/privacy subreddit recommended that I use Riot, and I was a satisfied user. Review collected by and hosted on G2.com.

I wish there was a better explanation on how to use the main functions. I encountered a few bugs when I did not have a good internet connection. My message was not delivered and I had retype it again. Review collected by and hosted on G2.com.

Rather impressive.As it is decentralized and uses matrix. It is the most polished, easiest to use Matrix app. The app works most of the time but it is user friendly. Review collected by and hosted on G2.com.

E2E isn't enabled by default yet and the matrix eco system and riot app aren't ready for the mass consumer in my opinion. Your biggest challenge will be convincing other people to use it. The app is sluggish. Review collected by and hosted on G2.com.

It has a very simple interface, adding the ability for more unexperienced PC-Users to use it. Collaboratively editing google docs and chatting at the same time is possible with riot and this is something which I use the most Review collected by and hosted on G2.com.

There is clearly a User Experience issue esp. in web version Most often used parts are functional, but some are yet not. Review collected by and hosted on G2.com.

Riot is a great IM client and we have used it extensively across the organization. It is open source which we like because it allows us to integrate with many other products and software we use. Review collected by and hosted on G2.com.

The product is fairly new. This means we often don't see as many advanced features, and the product is not as mature overall as some others. Review collected by and hosted on G2.com.

end-to-end encryption

support stands out

private/public chat rooms

room members by link and/or invitation

themes

different levels of notification

file sharing

audio and video conferencing (I have not personally tested this) Review collected by and hosted on G2.com.

There are still a few issues to resolve:

not all files are downloaded correctly (size limit for the beta version?)

The pasted text appears twice when you enter it in a chat room (but correctly once you press Enter)

not all web pages are previewed correctly

text search in the chat room is slow (unencrypted rooms)

text search in a chat room does not work (encrypted rooms)

Also, I really hope that this horrible green color will not be the default color and will not deter people. (Don't worry, you can choose different colors for different rooms.) Review collected by and hosted on G2.com.

I have been using (Riot on Matrix) for over a year with the team and it is never a problem. The application is becoming more and more secure and of better quality, which is much more important than emoji updates. Review collected by and hosted on G2.com.

- The encryption and processing devices could be much better (I think they are working on it).

- Mobile applications do not support multiple accounts. Review collected by and hosted on G2.com.

that is based on open source software, where you can set your own server with encryption and communicate with other users in other servers, even with calls or even in other protocols like IRC Review collected by and hosted on G2.com.

Setting up a server may be no that easy, and sometimes there is communication issues with the secure keys changing constantly Review collected by and hosted on G2.com.

This is awesome app. As simple as easy to use this also has many features and stickers. Open source project and even you can integrate bot that can monitor your app or project and send instant message if something unexpected happens. I liked this app because this has privacy and transparency too. Review collected by and hosted on G2.com.

As I am android user i downloaded from play store and I think file size can be more compressed. Review collected by and hosted on G2.com.

I like riot.im since it doesn't require a phone number for me message and it's ability to integrate voice and videos with my colleague and groups.it nice since it keeps my conversation with peers and lover private. Review collected by and hosted on G2.com.

When the riot.im has gathered all my conversation and app integrations,makes my phone to be slow running and takes long to start Review collected by and hosted on G2.com.