--- title: Element Reviews meta\_title: 'Element Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 43 reviews by the users' company size, role or industry to find out how Element works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 43 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Element Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Element but has limited features. Are you part of the Element team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Element is a secure communications platform built on Matrix: a decentralised and end-to-end encrypted protocol. Bring your teams together, boost productivity and workplace satisfaction, while retaining complete ownership of your data. Element is a leader in the Forrester Wave: Secure Communications report. Easily collaborate with your partners, suppliers or clients with video calls and instant messaging: like email for the 21st century. You can even connect your Slack, MS Teams, WhatsApp accounts. On the other hand Element can be closed for high security environments using secure border and cross domain gateways, and even air-gapped deployments. Being built on Matrix, there is no single point of failure for the network thanks to the decentralised network architecture, making it perfect for mission-critical environments. Please contact us to explore how your business can benefit from Element. * * * Seller [Element](https://www.g2.com/sellers/element-6016c92f-6976-477d-b311-b5cbdaf3821d) Discussions [Element Community](https://www.g2.com/products/element-io/discuss) Languages Supported Bulgarian, Catalan, Czech, Welsh, Danish, German, English, Esperanto, Estonian, Finnish, French, Galician, Hungarian, Icelandic, Italian, Japanese, Latvian, Dutch, Norwegian, Punjabi, Polish, Portuguese, Russian, Slovak, Spanish, Albanian, Swedish, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional) Solution Type Best-of-Breed Overview by Paulina Lundin Show More ## Pricing Pricing provided by Element. ### Element Business $5.00 1 month per user ### Element Enterprise $10.00 1 month per user [ View More Pricing Information ](https://www.g2.com/products/element-io/pricing) ## Top-Rated Alternatives [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,268) ](https://www.g2.com/products/slack/reviews) [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,257) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Rocket.Chat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rocket.Chat") Rocket.Chat 4.2/5(374) ](https://www.g2.com/products/rocket-chat/reviews) [ View All Alternatives ](https://www.g2.com/products/element-io/competitors/alternatives) ## User Insights Average based on 43 real user reviews. Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) [Log in to unlock pricing and user insights](/login) ![Wiryono S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wiryono S.") WS Wiryono S. First Commissioner Small-Business (50 or fewer emp.) 5/21/2025 Guest users or non-business users of the software, not included in G2 scores. "Easy and Secure" 3/5 What do you like best about Element? Element easy to learn and not take a big space. Review collected by and hosted on G2.com. What do you dislike about Element? Since it's a quite new than for some people need to learn. Review collected by and hosted on G2.com. What problems is Element solving and how is that benefiting you? What I find is the security phase. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pawan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pawan K.") PK Pawan K. Associate IT Developer - Front End Information Technology and Services Small-Business (50 or fewer emp.) 10/6/2019 "Awesome App" 3/5 What do you like best about Element? This is awesome app. As simple as easy to use this also has many features and stickers. Open source project and even you can integrate bot that can monitor your app or project and send instant message if something unexpected happens. I liked this app because this has privacy and transparency too. Review collected by and hosted on G2.com. What do you dislike about Element? As I am android user i downloaded from play store and I think file size can be more compressed. Review collected by and hosted on G2.com. What problems is Element solving and how is that benefiting you? Even I am outside of my office I can see all the activity going on my project with bot integration with riot.im. There are benefit with rooms that somebody can easily reply on any Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Medical Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Practice") UM Verified User in Medical Practice Small-Business (50 or fewer emp.) 11/27/2019 "Solid but average product" 2.5/5 What do you like best about Element? As an upside, Riot is easy to understand and incorporate into your daily work. Review collected by and hosted on G2.com. What do you dislike about Element? Other than providing a messaging platform, Riot doesn't do anything too noteworthy. There are plenty of other platforms that provide more innovation. Review collected by and hosted on G2.com. What problems is Element solving and how is that benefiting you? Riot is what our work uses to communicate between people in different parts of the office. It saves on walking time between offices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Element. ### Element Business $5.00 1 month per user ### Element Enterprise $10.00 1 month per user [ View More Pricing Information ](https://www.g2.com/products/element-io/pricing) Element Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9e63e22d7684d77706e59d6b3f903ee8/rocket-chat.jpg "Product Avatar Image") Rocket.Chat 4.2/5(374) [ Compare Now ](https://www.g2.com/compare/element-io-vs-rocket-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Product Avatar Image") Mattermost 4.3/5(369) [ Compare Now ](https://www.g2.com/compare/element-io-vs-mattermost) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack 4.5/5(39,268) [ Compare Now ](https://www.g2.com/compare/element-io-vs-slack) ##### ##### Element Features Business Instant Messaging File Sharing Notifications Search Business Instant Messaging Audio Conferencing Video Conferencing [ View More Features ](https://www.g2.com/products/element-io/features) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Frontline Worker Communication Platforms](https://www.g2.com/categories/frontline-worker-communication-platforms) ##### Explore More [Is CDK worth it for automotive digital retailing at a multi-rooftop dealership group, or does Tekion deliver a more modern platform at comparable cost?](https://www.g2.com/discussions/is-cdk-worth-it-for-automotive-digital-retailing-at-a-multi-rooftop-dealership-group-or-does-tekion-deliver-a-more-modern-platform-at-comparable-cost)[Best big data solutions for predictive analytics](https://www.g2.com/discussions/best-big-data-solutions-for-predictive-analytics)[What are the most reliable managed mobility services platforms based on reviews from long-term enterprise users?](https://www.g2.com/discussions/what-are-the-most-reliable-managed-mobility-services-platforms-based-on-reviews-from-long-term-enterprise-users%20) [Best audit management software for small businesses](https://www.g2.com/discussions/what-s-the-best-audit-management-software-for-small-businesses)[Best IAM solution for mid-sized tech companies](https://www.g2.com/discussions/best-iam-solution-for-mid-sized-tech-companies-what-s-working-now)[Pros and Cons Details](https://www.g2.com/products/element-io/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)