KM
Karlo M.
Specialist
Small-Business (50 or fewer emp.)
"I recommend ElectroNeek for ease of use and user support"
5/5
What do you like best about ElectroNeek: RPA and AI Platform?

First of all, it’s the ease of use. I'm not a developer and it took me several hours of training to build my first bot. They also have an online academy, knowledge base, users forum, and their customer care team react to users' inquiries really fast. This was really helpful for me as a user with almost no coding skills.

Secondly, navigation is great. Functions grouping is very logical which makes the journey smoother.

Orchestrator is another great tool as it has a custom scheduling function and allows you to create webhooks and trigger bots' launch outside the RPA IDE. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

As I am not a programmer I quite often address ElectroNeek support materials. Sometimes I cannot find the solution in the knowledge base. It would be more convenient to have all the possible cases there however users forum and fast support compensate for this. Review collected by and hosted on G2.com.

Holirca Denisa S.
HS
Holirca Denisa S.
Senior CFD application Engineer
Enterprise (> 1000 emp.)
"Build to own digital bot army"
4/5
What do you like best about ElectroNeek: RPA and AI Platform?

The bots build in this program don’t require a license to work in any environment. The tool gives you a free hand in deploying as many bots as you require without any extra charges. The tool also provides business process analytics which enables the company to multitask with this platform. The tool also has the ability to integrate OCR, Microsoft Product, Google products, and other third-party tools. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

The tool works best only with a chrome browser, and there are problems experienced with JavaScript code. Command development is complex, and some commands are broken and damaged. The errors in JS codes are difficult to trace and resolve. The legacy platform doesn’t support bot rendering properly. Review collected by and hosted on G2.com.

NM
Natanael M.
Rpa Developer
Small-Business (50 or fewer emp.)
"My perception"
5/5
What do you like best about ElectroNeek: RPA and AI Platform?

Simple tool and very visual for new users Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

Somethings that are complicated to do you need some learn in javascript Review collected by and hosted on G2.com.

Gleb T.
GT
Gleb T.
Mid-Market (51-1000 emp.)
"Best RPA platform for IT business"
5/5
What do you like best about ElectroNeek: RPA and AI Platform?

I would outline accessibility for the end-users. There are no limitations to the number of processes you want to automate. So with minimum capital expenditures, you gain as many bots as a business requires.

The ease of use is another valuable trait. The user-friendly GUI brings the technology closer to users, even to those with no technical background. Add to that an end-to-end approach offered by ElectroNeek, and you get a genuinely client-friendly tool with limitless scalability potential. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

The fact that ElectroNeek is a young company works strongly in their favor, since there is always room for improvement in terms of adding new features and functions. Nonetheless, the product looks complete even at this stage. Review collected by and hosted on G2.com.

Сергей .
С
Сергей .
Генеральный директор
Small-Business (50 or fewer emp.)
"Great aspirant on the RPA market"
5/5
What do you like best about ElectroNeek: RPA and AI Platform?

First of all, is the ease of use. Even a junior IT specialist or any specialist with basic technical skills can build an automated process in the Studio. The second thing I like is the visual aspect. I like the interface and the overall design of the product, and the fact that ElectroNeek cares about users’ comfort.

The Care Team is outstanding as well. There were no issues they haven’t solved or given assistance with.

One fundamental thing I need to stress out is the pace of ElectroNeek’s development. I work with the company from the very beginning and the way it has transformed just amazes. ElectroNeek has made a great path from a newcomer to one of the leading platforms in the market which does not follow the trends but sets them. They always strive for improvement and that trait I really appreciate in ElectroNeek. At the same time, their price is one of the most affordable in the market and a licensing model with 0 CAPEX couldn’t be more business-friendly. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

It’s not something I dislike actually. ElectroNeek is quite complete and fully serves users’ needs.

But as a little improvement, I would add some simple ready-to-use processes, or a so-called automation library. This would make the setup process even easier. Review collected by and hosted on G2.com.

Vyacheslav L.
VL
Vyacheslav L.
Small-Business (50 or fewer emp.)
"ElectroNeek’s model makes the digital transformation real and tangible"
5/5
What do you like best about ElectroNeek: RPA and AI Platform?

I like that ElectroNeek has a wide range of integrations. You can integrate any application with no barriers related to the employees' skills or roles.

The second thing is the speed of implementation and the results. With ElectroNeek it's rapid. The outcomes are visible within the first day of implementation. It's still magic for us.

And finally, the scalability of the product is simply impressive! ElectroNeek doesn't charge for the number of processes built so now we no longer need to make a choice among the processes, we automate as many processes as the business requires. And instead of “What can be automated?” we ask “What ELSE can be automated?”. We use ElectroNeek in various areas and the number of processes grows weekly by 5 percent on average. To put it short, ElectroNeek’s model makes the digital transformation real and tangible today, not tomorrow. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

There can be some minor bugs, however, they mostly occur after updates which is quite a common thing for any software. Overall, we are fully satisfied with the stability of the solution. Review collected by and hosted on G2.com.

Verified User in Banking
CB
Verified User in Banking
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Recommending to friend or colleague..."
3.5/5
What do you like best about ElectroNeek: RPA and AI Platform?

I appreciate the customer service turnaround time. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

We do not dislike anything, was very helpful! Review collected by and hosted on G2.com.

Rob💗 H.
RH
Rob💗 H.
Executive Director
Small-Business (50 or fewer emp.)
"Ease of Use"
5/5
What do you like best about ElectroNeek: RPA and AI Platform?

What our company really appreciates about ElectroNeek is the ease of use of their product. Because we were able to comprehend how to use their software with such speed we were also able to implement with speed and efficiency as well. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

Having more educational tutorials and videos to get familiarized with the latest technologies is always a plus. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Electroneek is a good tool but has a lot to catch up compared to competitors"
2/5
What do you like best about ElectroNeek: RPA and AI Platform?

The cost is the most attractive part of Electroneek. Also, the ease of use is not bad for small processes. Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

* Has only flow chart layout and no sequence or state machine as far as I am aware of.

* The Discovery bot is very basic with little insight on the processes. Compared to other discovery bots this is really not impressive.

* No provision to blacklist any processes before activating Discovery bots. This is a major drawback since it is an infringement on user privacy. The users should be able to tell the discover robot to ignore certain applications or tools. Review collected by and hosted on G2.com.

Response from Alex Astafyev of ElectroNeek: RPA and AI...

Hi, thanks for the feedback.

I would like to comment on several topics in your review.

On the topic of flowchart, sequence and state machine: at the moment we have flowchart layout as it is the most understandable and convenient approach for beginners to get into RPA development. We also have sequences.

This is sufficient for most of the RPA cases. Thank you for the idea about state machine - we might look into this at some point in the future.

We have role-based approach to task mining functionality, and from this approach the role of admin in Discovery Bots is equal in its rights to system administrator plus higher-up supervisor in the company. Admin is supposed to have access to anything an employee does at the workstation. I would like to highlight that admin (or anyone else) has no access to sensitive data itself - only the type of actions (copy-pasting, filling in the forms etc.) that are standard for repetitive tasks are visible. No infringement on user policy takes place.

You can read more about task mining here: https://electroneek.com/product/robot/#discovery-bot

Verified User in Retail
CR
Verified User in Retail
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Most supportive RPA tool"
4.5/5
What do you like best about ElectroNeek: RPA and AI Platform?

Electroneek product support is the best part of this tool. They are giving their fullest support for issues, product improvements are knowledge gaps. we can directly content their product team through the support teams. This is a more stable RPA tool since it is working with the most basic things. We can work on any logic since its supporting javascript Review collected by and hosted on G2.com.

What do you dislike about ElectroNeek: RPA and AI Platform?

I would like to see logic not only a flow with boxes but as a line item as well. Review collected by and hosted on G2.com.