--- title: Elcom Platform Reviews meta\_title: 'Elcom Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Elcom Platform works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Elcom Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elcom Platform but has limited features. Are you part of the Elcom Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Elcom partners with medium to large organisations to deliver intelligent and personalised website, intranet, portal, digital workplace, form and workflow, eLearning and mobile app solutions to over 1 million end users. Elcom's Digital Experience Platform provides you with ability to manage multiple sites all on a single instance – saving on costs, administration time and improving performance. With over 100 out-of-the-box features and modules, the ability to integrate with your technology stack, as well as a full in-house team of project managers, designers, developers and trainers to guide you during and beyond deployment, you can count on Elcom to continue meeting your needs, now and in the future. Using Elcom makes it easy for you to connect, engage and support your audience, as well as to effectively and efficiently achieve key outcomes across all channels, on any device anywhere in the world. * * * Seller [Elcom Technology](https://www.g2.com/sellers/elcom-technology) Discussions [Elcom Platform Community](https://www.g2.com/products/elcom-platform/discuss) Languages Supported English Overview by Siv Rauv (Digital Marketer at Elcom) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/elcom-platform/pricing) ## Top-Rated Alternatives [ ![Kentico](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kentico") Kentico 4.4/5(365) ](https://www.g2.com/products/kentico/reviews) [ ![Joomla](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joomla") Joomla 4/5(388) ](https://www.g2.com/products/joomla/reviews) [ ![Drupal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drupal") Drupal 3.9/5(425) ](https://www.g2.com/products/drupal/reviews) [ View All Alternatives ](https://www.g2.com/products/elcom-platform/competitors/alternatives) ## User Insights Average based on 18 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) LC Liza C. Executive Manager Communications Enterprise (\> 1000 emp.) 5/29/2022 "Amazing customer focus!" 4.5/5 What do you like best about Elcom Platform? The Elcome team has gone above and beyond to ensure that we deliver an intranet that meets our whole organisations needs. Their customer service is second to none. They are responsive and provide clear and helpful advice everytime. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? Nothing. It has been a good experience. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Elcom have been extremely helpful and quick to grasp the needs of our organisation. They have provided top-rate customer service and support, and have ensured that what we deliver to our staff will meet their needs. Highly recommended! Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? Elcom is building a new intranet to meet the needs of our staff. The intranet includes a full auditable policy library that will make auditing our work so much easier. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Caroline R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline R.") CR Caroline R. Intranet Manager Hospital & Health Care Enterprise (\> 1000 emp.) 6/16/2016 "Intranet manager" 5/5 What do you like best about Elcom Platform? The support from the sales team, project managers and ongoing support desk, is second to none. The help desk are so approachable and helpful and quick to resolve any issues. The CMS is easy to use and the ability to train users with little experience to update their content. The ability to interface with many other products and display content on the page, so users still feel they haven't left the site. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? In V10 sometimes the tables layout is a little tricky and doesn't always display as I hope for, but I believe this has been fixed in V10.5 - along with lots of other great new features! Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Like with all companies, ensure you have done your homework and you have scoped as best as possible and make sure your requirements are clear and detailed. We have built many tailored templates and integrated with many other programs, with minimal issues, due to open communications and detailed briefs. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We had to deliver a fully redesigned and redeveloped intranet, that will provide a better online experience for staff. The CMS is easy to use, with lots of optional modules (not expensive), some of which we added on at initial build or others we can add on later as we develop and grow our site. We needed a CMS that allowed many publishers (users), to maintain their own department content. Setting up publishers and various level of access was easy and quick. We have also created secure sections for limited staff access to confidential information - very easy to setup. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-145214/official_response/edit) You are correct, the issue you raised is being addressed in the next version and I am happy to advise there are many new features in our new release that will offer a much richer experience. 5/25/2017 Validated ReviewerSource: Seller invite GL Graeme L. Website Coordinator Government Administration Mid-Market (51-1000 emp.) 6/15/2016 "Powerful, standards compliant, scalable and friendly" 4.5/5 What do you like best about Elcom Platform? Elcom have proven to be a responsive partner in all of our recent web initiatives. The basic product is comprehensive and with the addition of special-purpose modules and connectors, their solutions have been affordable yet competitive for building our Intranet and websites that require integration with our corporate applications. The content editor is actually fun to use. The cost-saving option of sharing modules across multiple ElcomCMS sites is a winner. Their trainer is excellent. Their after-sales support matches the quality of their pre-sales support. In particular, their Help Desk is responsive and dedicated to fixing your issues. Their CMS is updated regularly to meet client needs. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? Some of the reference documentation is thin if you are trying to learn how to make a module or connector perform as you wish. Working examples should be included to help you through the configuration process. The Form Creator is somewhat kludgy and not yet up to the standard of other competitors that use WYSIWYG. The formatting of column widths in Forms and TRIM container displays are not controllable and often require the intervention of Elcom support staff. There is no built-in email encryption to help fend off spam bots. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Include Elcom in your short list. They are small enough to be flexible for smaller organisations and budgets yet big enough to tackle internationals' web requirements. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? In local government we must be WCAG 2.0 standards-compliant so the addition of the Ephox editor was essential for our public-facing websites. This alerts non-HTML-conversant staff when their content is not compliant and provides advice on how to remedy the problem. The HP-TRIM connector allows us to follow our aim of maintaining TRIM as our "single source of truth" for our work document storage. We now have 26+ staff trained as elcomCMS Publishers so that we are able to more easily cover for the absence of key staff that maintain our various websites. Although we only launched our new Intranet in May, the inclusion of the Social module in our Intranet CMS allows us to engage our staff in the journey of process (and morale) improvement in a way that we hope will transform the culture of the way we work. The user-centric and egalitarian design is sure to be the platform for ongoing process improvements and cost-savings. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-144351/official_response/edit) Hi Graeme and thanks for your comments, its always helpful to understand how our product is being used so we can improve. While our documentation is extensive across the entire product we do recommend that engaging us for professional training is the best way to get the most out of the platform. The good news is that our next release v10.5 will introduce a new drag and drop form designer that will provide an easy to use yet powerful way to build up forms, which I think you'll find hugely useful! Please keep in regular contact with your Elcom Account Manager to find out when this will be available. Also, we do have built in spam prevention tools such as captchas in our forms - our customer success team would be more than happy to assist you implement within your forms? Current UserValidated ReviewerSource: Organic ![Sean S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean S.") SS Sean S. Marketing Specialist Banking Mid-Market (51-1000 emp.) 5/3/2016 "Elcom is the WordPress of .NET CMS's" 4.5/5 What do you like best about Elcom Platform? Complete control over everything, ease of use, everything is self contained and allows us the freedom to set things up the way we want without having to get our IT department involved. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? I find it hard to come up with words for this, there is nothing I dislike. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: It's just great. Like Wordpress, it gives you access to create and fix and edit whatever you need to. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? So far, we are at the early stages, so these kinds of things haven't been addressed fully; however, this system will allow us to integrate our marketing and website, and those two things will begin to work as a symbiotic relationship rather than two separate and distinct entities. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-126013/official_response/edit) Thanks for your comments and support Sean. We are very excited about our next release and hope you will like all the new features as well. Current UserValidated ReviewerSource: Seller invite ![Ellissa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ellissa N.") EN Ellissa N. Digital and Project Manager Financial Services Mid-Market (51-1000 emp.) 4/18/2016 "Elcom CMS enables us to adapt quickly in a dynamic competitive environment" 4.5/5 What do you like best about Elcom Platform? I like that it is easy to create and publish content quickly. There are some nice modules that facilitate workflows and the Administrator functions are easy to understand and use. Our team has changed and we received training of new team members quickly. They are now able to publish. The CMS is adaptable to the size and scale that you need to use it. We have recently migrated our Staff Portal to the CMS so managing our internal communications in the same location is a huge benefit for our business. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? There is nothing I dislike about working with Elcom. They are professional and responsive when I escalate critical issues for our business. Day-to-day issues are responded to in an efficient timeline as well. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We are currently solving improving user journeys and decreasing friction from website through to mobile and Internet Banking services with online member and product origination. Our business benefits will be fully realized in the next 6-12 months after implementation. However we expect our customer journeys will be improved from the moment we go live. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-120341/official_response/edit) Thanks Ellissa for your generous words. We do pride ourselves on our ability to closely collaborate and quickly respond to our client's needs. Validated ReviewerSource: Seller invite ## Questions about Elcom Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elcom Platform ](https://www.g2.com/products/elcom-platform/discussions/new) GU Guest User What is Elcom Platform used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-elcom-platform-used-for) [ View all Discussions ](https://www.g2.com/products/elcom-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/elcom-platform/pricing) Elcom Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_86486175beb393914df6adfd77085a72/kentico.png "Product Avatar Image") Kentico 4.4/5(365) [ Compare Now ](https://www.g2.com/compare/elcom-platform-vs-kentico) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint 4/5(8,979) [ Compare Now ](https://www.g2.com/compare/elcom-platform-vs-microsoft-sharepoint) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c73a6cc10ab731dbf2a60faddcd17402/optimizely-content-management-system.png "Product Avatar Image") Optimizely Content... 4/5(197) [ Compare Now ](https://www.g2.com/compare/elcom-platform-vs-optimizely-content-management-system) ##### ##### Elcom Platform Features Content Content Authoring Rich Text Editor Versioning Design Breadth of Pre-Built Templates Mobile Branding/Themes Platform Flexible Navigation Structures User, Role, and Access Management Dashboards and Reports [ View More Features ](https://www.g2.com/products/elcom-platform/features) ##### Categories on G2 [Web Content Management](https://www.g2.com/categories/web-content-management) ##### Explore More [Top tools for managing construction timelines](https://www.g2.com/discussions/top-tools-for-managing-construction-timelines)[What's the best C/C++ IDE that handles complex projects easily and provides seamless version control integration?](https://www.g2.com/discussions/what-s-the-best-c-c-ide-that-handles-complex-projects-easily-and-provides-seamless-version-control-integration)[What is the best password manager for small businesses?](https://www.g2.com/discussions/what-is-the-best-password-manager-for-small-businesses) [Snowflake vs ClickHouse for an analytics team: which is worth the setup cost when query volume is high?](https://www.g2.com/discussions/snowflake-vs-clickhouse-for-an-analytics-team-which-is-worth-the-setup-cost-when-query-volume-is-high)[Best software for budget tracking in event planning](https://www.g2.com/discussions/best-software-for-budget-tracking-in-event-planning)[Best app for company reputation management](https://www.g2.com/discussions/what-s-the-best-app-for-company-reputation-management) [Show MoreShow Less](javascript:void(0);)