--- title: Elcom Platform Reviews meta\_title: 'Elcom Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 18 reviews by the users' company size, role or industry to find out how Elcom Platform works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 18 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Elcom Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elcom Platform but has limited features. Are you part of the Elcom Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Elcom partners with medium to large organisations to deliver intelligent and personalised website, intranet, portal, digital workplace, form and workflow, eLearning and mobile app solutions to over 1 million end users. Elcom's Digital Experience Platform provides you with ability to manage multiple sites all on a single instance – saving on costs, administration time and improving performance. With over 100 out-of-the-box features and modules, the ability to integrate with your technology stack, as well as a full in-house team of project managers, designers, developers and trainers to guide you during and beyond deployment, you can count on Elcom to continue meeting your needs, now and in the future. Using Elcom makes it easy for you to connect, engage and support your audience, as well as to effectively and efficiently achieve key outcomes across all channels, on any device anywhere in the world. * * * Seller [Elcom Technology](https://www.g2.com/sellers/elcom-technology) Discussions [Elcom Platform Community](https://www.g2.com/products/elcom-platform/discuss) Languages Supported English Overview by Siv Rauv (Digital Marketer at Elcom) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/elcom-platform/pricing) ## Top-Rated Alternatives [ ![Kentico](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kentico") Kentico 4.4/5(365) ](https://www.g2.com/products/kentico/reviews) [ ![Joomla](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joomla") Joomla 4/5(388) ](https://www.g2.com/products/joomla/reviews) [ ![Drupal](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drupal") Drupal 3.9/5(425) ](https://www.g2.com/products/drupal/reviews) [ View All Alternatives ](https://www.g2.com/products/elcom-platform/competitors/alternatives) ## User Insights Average based on 18 real user reviews. Implementation Time 7 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Kylie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylie J.") KJ Kylie J. Marketing Manager Mid-Market (51-1000 emp.) 8/20/2020 "Partnering with Elcom to improve staff engagement." 4/5 What do you like best about Elcom Platform? We have found the Elcom platform to be very comprehensive with the ability to customise, which was essential to our diverse organisation. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? We found there were some delays during the implementation process. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Know your main goal and discuss with the Elcom Team how they can make this happen. Be clear about what you are wanting to do and aware of possible customisation on costs. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? The Elcom platform is helping us communicate vital information in a very uncertain journey through the pandemic. This has made us more aware of our need to streamline our communication processes to ensure staff engagement. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 4/8/2019 "Solving business problems with a stylish and functional design" 4/5 What do you like best about Elcom Platform? The stylish and simple design has made our site eye-catching and easy to use. Elcom provided a great design to ensure our intranet quickly became the go-to resource and core of our Digital Workplace Experience. Elcom is supportive and goes out of their way to assist with our development and ongoing upgrades. The Help Desk support is fast, friendly and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? Elcom offers an extensive range of software features to enhance our site and keeping our publishers trained in all aspects of the software can be challenging in an organisation with a small digital workplace team. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? Since launch, we have worked with Elcom to solve a number of business problems, such as coming up with ways to reduce the number of broadcast emails and creating specialised hubs for specific communication and knowledge bases. This has resulted in time savings, strengthening our team engagement and creating a more supportive and positive culture for our people. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lynne E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lynne E.") LE Lynne E. Director of Communications and Marketing Marketing and Advertising Small-Business (50 or fewer emp.) 6/17/2016 "Elcom provides an easy and highly functional website solution" 4/5 What do you like best about Elcom Platform? The ElcomCMS is very comprehensive, in fact it can do far more than we are using at present…limited more by my knowledge than that of the system – however we are very happy with the service and functionality that ElcomCMS has provided for our website. Our Account Manager is proactive and highly responsive to all our needs, and their Help Desk is supportive, fixing any issues that we encounter in a timely manner. The new and improved features and functionality are added to the CMS on a regular basis. Once you know how to use the system, it’s pretty easy to publish content and administer the site – even for a novice like me. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? I wish I knew more. The one-on-one training is very good, however the reference site contains material that I find too generic and not detailed enough to be really helpful. Including specific working examples that highlight how to do and implement certain tasks or features would be beneficial. Custom development can add a level of complexity to your upgrades that needs to be considered when testing. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We are in the process of moving our organisation to a paperless environment. To do that we need effective and integrated online solutions that do away with the paper form. As our staff realise the time and cost-saving measures that the elcomCMS platform can provide, they are enthusiastically getting on-board which is improving efficiency and the way we do our business. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-145560/official_response/edit) Thanks for your comments Lynne, it's always helpful to understand how our product is being used so we can improve. While our documentation is extensive across the entire product we do recommend that engaging us for professional training is the best way to get the most out of our product. Also our customer success team is always ready to assist you with product related questions over the phone or via our support hub. Current UserValidated ReviewerSource: Seller invite ![Lindsay W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsay W.") LW Lindsay W. APAF, Director of Business Development Biotechnology Small-Business (50 or fewer emp.) 6/14/2016 "Had no experience at 60, 5 years later I'm the webman" 4/5 What do you like best about Elcom Platform? What I like best is that a complete novice like me has been able to maintain our website since starting with ELCOM and we are now developing a new site. We I ask for help it is almost immediate things are corrected and I think I've made them all. I have even braved changing the odd piece of HTML to get my own errors corrected. With the development of a now mobile friendly site I am finding it alot easier with a more advanced CMS to aim for better SEO. Had you asked me to describe those two acronyms 5 years ago I would have told you were to go. Newsletter feature is a wonderful additional unit. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? Knowing too little is a dangerous thing and being quick to decide to go it alone has got me into some interesting spots. Always fixed though. I am still to really master the analytics to better suit my needs but we get there. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Having that CMS and webdesign is not cheap (and you can disagree with that but you get what you pay for) it is best to go with an experienced CMS group but make sure you have ideas on what you want. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? Communication, Communication, Communication, Like the 3 Ps of realestate. As we advance our online approach with our clients it make a small business's life much easier. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-144339/official_response/edit) Thanks for your comments Lindsay. Do let us know if we can assist with helping you to master the analytics. Current UserValidated ReviewerSource: Seller invite ![Antonio M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Antonio M.") AM Antonio M. IT Specialist Computer Networking Enterprise (\> 1000 emp.) 6/16/2016 "System convenient " 3.5/5 What do you like best about Elcom Platform? This system helps me up to automate my daily labor, with forms, reports ext. Offline task very helpful for decisions. Using of form to gather data is very convenient. SSO really great, like this all my user can be controlled by my Active Directory, by groups and by users rights. It has granular folder security, also it can be controlled by functions, folders access generally. Search bar is very helpful, since it is very accurate with the coincidences. It has convenient widgets that helps you to bring Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? Lack of design for final user, I would like to custom the fields position in forms and the content blocks easily, no by hard code. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Be prepared for extended learning process, since it required to learn new concepts of content management. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We are trying to resolve communication problems, being able to centralize the communication making it more accessible. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-145235/official_response/edit) Thanks for your comments Antonio. I'm pleased to advise our next release will give you all the flexibility you will need to design complex forms including the use of repeatable panels and rules. Current UserValidated ReviewerSource: Seller invite ![Peter S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peter S.") PS Peter S. eLearning Librarian Education Management Small-Business (50 or fewer emp.) 6/5/2016 "Great CMS and Customer Service" 4/5 What do you like best about Elcom Platform? Compared to what else is on the market, this CMS is straight forward to use straight out of the box particularly for those with little or no experience with the backends of websites or content management. Additionally, the host of development options from Elcom make the skies the limit in terms of expanding your design and content platform. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? The system (inc. licensing etc) is somewhat pricey, although price shouldn't be a big issue given the product delivers on its promises. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Give them a vision of what you want/need, maybe in comparison to other sites you admire. Their designers work well linked in with your creative vision. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? Our old website was perhaps the worst-looking in Australia among education providers with limited capabilites. It's now one of the best looking and platform on which to build our eLearning vision, and for a fraction of the price that a university would be spending on their web systems. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-139790/official_response/edit) Thanks for your comments Peter. elcomCMS was voted best value by independent analyst Gleanster which is reflected in your comment, we do our best to deliver on our promise, so thank you for recognising this effort. Current UserValidated ReviewerSource: Seller invite ![Audrie J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrie J.") AJ Audrie J. CMS Administrator Hospital & Health Care Mid-Market (51-1000 emp.) 5/2/2016 "Flexible, multi-function platform" 4/5 What do you like best about Elcom Platform? The Elcom CMS is evolving with our company as our digital needs evolve. When we discover a need, Elcom has the module to meet it. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? While there are many modules to work with, they don't all integrate with each other. For example, I use Mailing List to communicate with my external Training Manager users (admittedly a hack), and it would be great if creating a user in one module made it available in another. Perhaps in future development. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Dream big - you will want more modules than you think you need so gather your colleagues' wish lists, not just requirements, at the start. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We are publishing our website with several staff members instead of one webmaster; we are offering training courses online when it suits our clients; we are wrangling our documents; we are offering online compliance training to our staff when it's convenient for them; we are selling our resources. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-120354/official_response/edit) Thanks for your comments, it's always helpful to understand how our product is being used so we can improve. We are constantly building out our developer framework which provides points throughout the entire product where you can extend what can be done out of the box in a formal way, and these points are great for extending and connecting functionality within elcomCMS and into other platforms. Current UserValidated ReviewerSource: Seller invite ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") AR Verified User in Religious Institutions Mid-Market (51-1000 emp.) 6/17/2016 "ElcomCMS Review" 4/5 What do you like best about Elcom Platform? ElcomCMS support are quick respond to my enquiries and I can see that they strive to make sure our requests are addressed soonest. I haven't had a chance to explore the system much (unlike my teammates who are more hands-on with it) but I like the ease of use compared to systems we've had in the past. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? When I edit a page and click "Save Draft" or even when on a page (in edit mode) and click on the preview icon, I would expect to see the page in preview mode (before I "Publish" it). However, clicking on the preview icon redirects the page (whichever page I am on) to the home page. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: As always, make sure you document your detailed requirements and see if ElcomCMS meets those requirements. That's a principle when trying to acquire any Web CMS. ElcomCMS does have so many features that are likely to meet your requirements. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We had several legacy systems in the past and just one web content update could take at least 30 minutes to post. We wanted to get rid of those systems and get a robust CMS that met at least 70 - 150 specific requirements we had documented. ElcomCMS met made it through the shortlist of vendors we selected. ElcomCMS helped us get rid of legacy systems and save time/resources, integration with other critical business systems, and essentially have a system the offered us opportunities to grow our web presence. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-128090/official_response/edit) Wise words and we absolutely agree. The more a client can share with us about their requirements and objectives the better we can advise on a solution that meets their needs and budget. Documenting this is critical to managing the project and expectations. Validated ReviewerSource: Seller invite ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") AR Verified User in Religious Institutions Mid-Market (51-1000 emp.) 6/17/2016 "Elcom Review" 4/5 What do you like best about Elcom Platform? I like the editing within a page function, where each compartment is clickable and editable, much easier than back-end coding! Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? I don't like how the folder name appears in the breadcrumb and/or URL of the page. It elongates the URL unnecessarily and if you have a folder and page with the same name, it says www.domain.org/programs/programs instead of just domain.org/programs, full stop. Maybe you create a check box where people have the option to remove the folder name from the URL. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We're trying to get our organization to a digital-first mindset and trying to utilize a better site to take us to the next level of the organization's identity and brand. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-145641/official_response/edit) Thanks for your feedback - have you contacted our customer success team on this folder name issue? It sounds like something that we could definitely help you out with. Current UserValidated ReviewerSource: Seller invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Mid-Market (51-1000 emp.) 6/20/2016 "Working with elcom on CMS for new company intranet & knowledge base " 4/5 What do you like best about Elcom Platform? Base CMS system has excellent functionality coverage and the ability to add extra modules makes it very versatile. Pricing is reasonable. Review collected by and hosted on G2.com. What do you dislike about Elcom Platform? I can't think of anything at this point. Review collected by and hosted on G2.com. Recommendations to others considering Elcom Platform: Pricing is excellent considering the functionality that you receive from just the base product. Once you start adding in the additional modules, you can get an impressive system for a much lower cost than most other systems. Review collected by and hosted on G2.com. What problems is Elcom Platform solving and how is that benefiting you? We are revamping our intranet site and rolling out a knowledge base. The elcom CMS will add much needed functionality for the staff. Review collected by and hosted on G2.com. Show More Response from Annette Dockerty of Elcom Platform [Editedit](https://www.g2.com/survey_responses/elcom-platform-review-146062/official_response/edit) Thank you for your generous feedback, we will work hard to keep meeting your needs and expectations. Validated ReviewerSource: Seller invite ## Questions about Elcom Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elcom Platform ](https://www.g2.com/products/elcom-platform/discussions/new) GU Guest User What is Elcom Platform used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-elcom-platform-used-for) [ View all Discussions ](https://www.g2.com/products/elcom-platform/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/elcom-platform/pricing) Elcom Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_86486175beb393914df6adfd77085a72/kentico.png "Product Avatar Image") Kentico 4.4/5(365) [ Compare Now ](https://www.g2.com/compare/elcom-platform-vs-kentico) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint 4/5(8,978) [ Compare Now ](https://www.g2.com/compare/elcom-platform-vs-microsoft-sharepoint) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c73a6cc10ab731dbf2a60faddcd17402/optimizely-content-management-system.png "Product Avatar Image") Optimizely Content... 4/5(197) [ Compare Now ](https://www.g2.com/compare/elcom-platform-vs-optimizely-content-management-system) ##### ##### Elcom Platform Features Content Content Authoring Rich Text Editor Versioning Design Breadth of Pre-Built Templates Mobile Branding/Themes Platform Flexible Navigation Structures User, Role, and Access Management Dashboards and Reports [ View More Features ](https://www.g2.com/products/elcom-platform/features) ##### Categories on G2 [Web Content Management](https://www.g2.com/categories/web-content-management) ##### Explore More [Top tools for managing construction timelines](https://www.g2.com/discussions/top-tools-for-managing-construction-timelines)[What's the best C/C++ IDE that handles complex projects easily and provides seamless version control integration?](https://www.g2.com/discussions/what-s-the-best-c-c-ide-that-handles-complex-projects-easily-and-provides-seamless-version-control-integration)[What is the best password manager for small businesses?](https://www.g2.com/discussions/what-is-the-best-password-manager-for-small-businesses) [Snowflake vs ClickHouse for an analytics team: which is worth the setup cost when query volume is high?](https://www.g2.com/discussions/snowflake-vs-clickhouse-for-an-analytics-team-which-is-worth-the-setup-cost-when-query-volume-is-high)[Best software for budget tracking in event planning](https://www.g2.com/discussions/best-software-for-budget-tracking-in-event-planning)[Best app for company reputation management](https://www.g2.com/discussions/what-s-the-best-app-for-company-reputation-management) [Show MoreShow Less](javascript:void(0);)