I like that we can create letters that we frequently use to send to patients and the ability to send quick messages to our clinicians. I like that our clinicians can add notes to the rx orders they send in. Review collected by and hosted on G2.com.

Sometimes messages from patients are missed because they may tag staff or doctor but not both, which can cause some confusion. We have to be extra diligent to pass on patient letters to the doctor. Review collected by and hosted on G2.com.

Easy to use, natural and intuitive setup. Can have multiple patients open in multiple tabs. Completely cloud based. Video visits are built in with Zoom. Can have three windows open on the same screen. Training staff on new system was relatively easy. Frequent updates with useful new features. Review collected by and hosted on G2.com.

Some things are not personalizable, such as vaccine and health maintenance reminders for staff. Could have used a full time go-to person for training, they were very helpful, but the set up is more with their training videos/university. Review collected by and hosted on G2.com.

I don't care for this EMR. Some of the functionality is easy to use but a lot of it is very time consuming and requires too many clicks. For example, booking a patient appointment and visually seeing the calendar are not easy. It opens to the days date rather then the selected apt date. In addition, seeing a week at a time is not clear. Review collected by and hosted on G2.com.

Almost everything but the customer service and set up is exceptionally bad. Expect to get videos trainings for everything and then the integration won't work. We have local hospitals systems and the faxes for orders are all wrong. Plan to enter every fax and location manually. All orders take multiple steps. It such a pain to use. Review collected by and hosted on G2.com.

Elation has provided my practice not only with a robust , yet simple doctor friendly electronic medical records, where documentation and sophisticated searching and tagging is possible, but an excellent platform to automate my practice and communicate with my patients bar none. Excellent customer service, with immediate attention when urgent matters w/ platform arise. Visually enticing and easy going. Review collected by and hosted on G2.com.

would like to see more e-mail blasts included within its powerful platform Review collected by and hosted on G2.com.

I love how easy it is to send Lab Orders, Referrals, faxes - super easy Review collected by and hosted on G2.com.

cannot "edit" trending lab values once you hit save.. that is frustrating.. If you're in the fax inbox and need to go to the home page (say to check the schedule) it kicks you out of the fax and goes home rather than opening another window.. I've been knee deep in organizing faxed files and lost everything just by checking in a patient. Review collected by and hosted on G2.com.

It helps ensure you've hit your mark and recorded all the info you need for billing purposes. Review collected by and hosted on G2.com.

There is no quick text function, but there are ways around that with third-party dot codes. Review collected by and hosted on G2.com.