Brad W.
BW
Brad W.
MidAtlantic Representative
Small-Business (50 or fewer emp.)
"Elastic Review from RipCurl Rep"
5/5
What do you like best about Elastic Suite?

Ease to move around the site. If I have a problem, customer service is awesome. Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

Usually if I have a problem its a tech issue with Mac vs Microsoft Review collected by and hosted on G2.com.

RH
Ross H.
VP of Sales
Mid-Market (51-1000 emp.)
"Elastic is great, truly reduces friction for retailers and sales teams"
5/5
What do you like best about Elastic Suite?

Shopability, filters and visual presentation of catalog Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

No real downsides. Maybe integration across global platform but that's likely more internal problems than Elastic Review collected by and hosted on G2.com.

JD
Johann D.
B2B Manager
Mid-Market (51-1000 emp.)
"The Customer Support I've received from the team made the product experience excellent."
4/5
What do you like best about Elastic Suite?

The customer support and continuous updates. Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

Some customizations get forgotten when updating. Review collected by and hosted on G2.com.

FP
Florence P.
Sales
Small-Business (50 or fewer emp.)
"Super Friendly user!!"
5/5
What do you like best about Elastic Suite?

I like the fact that it is super easy to help customer. the fact that we have access to all of their information! and that we can log in as to very understand the issues. Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

Sometimes little bogue with addresses or takes longer than 24h but very long Review collected by and hosted on G2.com.

GZ
Grace Z.
Global brand marketing and pr manager
Mid-Market (51-1000 emp.)
"The Best Platform Ever"
5/5
What do you like best about Elastic Suite?

easy to use platform, easy troubleshooting Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

inability to ship internationally and color scheme Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Helpful"
5/5
What do you like best about Elastic Suite?

The ease of use, and the best support team Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

For the tasks, I use it for, maybe more customization options. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"The single most important tool in our quiver"
5/5
What do you like best about Elastic Suite?

The ease of use and consistent performance for our wholesale partners Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

For our team, the challenge of offering multiple size options (US, UK, Euro) simultaneously Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Hard to create the catalogs once that is done the platform is great & easy to use for our customers"
4/5
What do you like best about Elastic Suite?

Easy to learn and use for our reps and customers Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

Creating the catalog is time consuming and we had great customer support till we did not have great customer support. Review collected by and hosted on G2.com.

Verified User in Manufacturing
IM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Consultant helping wholesale partners accelerate their BTB business."
4.5/5
What do you like best about Elastic Suite?

Ability to customize the go to market.

Ability to improve direct communication with the customer base. Review collected by and hosted on G2.com.

What do you dislike about Elastic Suite?

Lack of beauty in the recommended assortment function. Review collected by and hosted on G2.com.