The upsides are the ease of use. It has such a simple layout, however is very powerful and capable if you dig into it. Review collected by and hosted on G2.com.

There is not much to dislike about the portal. Review collected by and hosted on G2.com.

Elastic Suite has become the backbone of our wholesale operations, offering a seamless experience for both our sales reps and buyers to browse and place orders year-round. The platform's user interface is clean, intuitive, and mirrors a direct-to-consumer shopping experience—making adoption effortless on both the front and back end.

From an admin perspective, the platform is highly intuitive and easy to manage. The support we've received from the Elastic team—from our Account Manager to the technical and integrations teams—has been exceptional. They're responsive, knowledgeable, and consistently helpful, whether it's addressing minor questions or collaborating on enhancement requests.

Overall, Elastic Suite stands out as a top-tier B2B wholesale platform, combining strong UX with reliable support and functionality. Review collected by and hosted on G2.com.

Compared to other wholesale B2B platforms there aren't any downsides about Elastic. Review collected by and hosted on G2.com.

Having a team to work through the needs for or account and to even ask questions has been so helpful. I feel the system is user friendly and I have been able to trouble shoot a lot on my own with the resources provided. Review collected by and hosted on G2.com.

My biggest thing is the our system compatibility with Elastic, but knowing it is our ERP and not always Elastic. Review collected by and hosted on G2.com.

The customer service! They are always available to help. We absolutely love our account manager Gina - she is always on top of it and genuinely cares for our success.

Additionally the ease of use. New customers are always able to easily understand and place orders. Review collected by and hosted on G2.com.

Occasionally the site can be glitchy but the customer service team is always on it right away. Review collected by and hosted on G2.com.

It is easy to use and most of my retailers love to use it. Review collected by and hosted on G2.com.

I wish there was an ability to do asap specials for retailers. Review collected by and hosted on G2.com.

I like how visually simple it is and that it is similar to shopping on a regular e-commerce site. The search engine is also super detailed and I can find anything I need very quickly. Review collected by and hosted on G2.com.

There isn't really anything I dislike about Elastic so far! Review collected by and hosted on G2.com.

Inventory levels, customer support, and easy to use. Review collected by and hosted on G2.com.

Thumbnails could maybe be larger, but no one is complaining. Review collected by and hosted on G2.com.

We now funnel most of our B2B business through the portal and it is a much better system than our old Excel order form. A lot of simple functions are relatively easy to execute and the account management / support teams are top notch. Review collected by and hosted on G2.com.

We still run into a number of bugs that impact reps and customers negatively. They get addressed quickly, but sometimes cause confusion with root cause analysis. We had to bring on external consultants to support the integration, and getting our team fully comfortable with what they did - and the processes we need to set up for the future has been somewhat challenging. Review collected by and hosted on G2.com.

The features and thought processes in which provides illuminates a world of business I didn't know I didn't know. Enhance my presentations from show in tell to show and order. Review collected by and hosted on G2.com.

i wish i could use it for more deal forcasting, instore invetnory mangement with barcode reader from smart phone and I do wish creating white boards with more user friendlyl. Review collected by and hosted on G2.com.

Elastic was quick to learn and has been useful for both me and my customers when it comes to ordering and browsing. Customer support is also great (shoutout to Salla). She is always so helpful and really makes me understand things. Review collected by and hosted on G2.com.

Sometimes the backend integrations can be a little bit tough Review collected by and hosted on G2.com.