--- title: Elastic Observability Reviews meta\_title: 'Elastic Observability Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how Elastic Observability works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 92 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

# Elastic Observability Reviews & Product Details

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OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time. Accelerate troubleshooting with built-in agentic workflows and an AI Assistant that goes well beyond chat to bolster team expertise and guide investigations, grounded with context from your organizational knowledge-bases. More data, more problems? Not anymore. Most observability and logging solutions weren’t built for today’s scale. Elastic is. Our architecture is designed to handle petabytes of logs with indexing, compression, and efficient searchable storage so you can keep all the telemetry you need, without breaking the bank. Store more, spend less, and resolve issues faster with a scalable, open, and extensible platform that unifies visibility across your entire environment.

* * *

Product Website
 Elastic Observability
Seller
 [Elastic](https://www.g2.com/sellers/elastic)
Discussions
 [Elastic Observability Community](https://www.g2.com/products/elastic-observability/discuss)
Solution Type
 
All-in-One

Overview by
 Fermi Fang

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## Pricing

Pricing provided by Elasticsearch.

### Elastic Cloud Serverless

Pay As You Go

Per Month

[
View More Pricing Information
](https://www.g2.com/products/elastic-observability/pricing)

Elastic Solutions
(1)

See how Elastic products can work together to solve real problems.

[
 ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image")
 

Elastic

SolutionBy Elastic

](/sellers/elastic/solutions/elastic)

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## Elastic Observability Integrations
(4)

What do users say about integrations?

Verified by Elastic Observability

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Apache Kafka

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Gemini Enterprise

](https://www.g2.com/products/google-gemini-enterprise/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gemini Enterprise Agent Platform

](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ServiceNow IT Asset Management

](https://www.g2.com/products/servicenow-it-asset-management/reviews)

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 ![Sam .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam .")
S

Sam .

Small-Business (50 or fewer emp.)

4/22/2026

"Insightful, But Needs Improved Customization"

4/5

What do you like best about Elastic Observability?

I appreciate Elastic Observability for making everything visible with a single dashboard and its ability to monitor my environments effectively. The timeline feature is handy for determining if a problem is connected to a single server or more, which saves time compared to searching on the server itself. What stands out most for me is the AI-powered insights, along with the LLM and Generative AI integrations that enhance its capabilities. I also value the LLM observability, automated pattern detection, and dashboard automation. Plus, the initial setup was very easy and done really fast with just a few individuals. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

Dashboard and customization challenges for first-time users. The entire first-time manual setup is pretty time-consuming, also searching through every possible query. If that could be done with an assistant it would save a lot of time. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

I use Elastic Observability to track issues across servers, helping me identify if they're localized or widespread with ease using dashboards and timelines. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

  

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
UC

Verified User in Consulting

Small-Business (50 or fewer emp.)

4/14/2026

"Unified Full-Stack Monitoring on Elasticsearch for Faster Troubleshooting"

3.5/5

What do you like best about Elastic Observability?

A full‑stack monitoring and troubleshooting solution that brings together logs, metrics, traces, uptime, and user‑experience data on top of Elasticsearch, helping SRE, DevOps, and security teams detect issues sooner and resolve them faster. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

Pricing, complexity, and a steep learning curve. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

Unified troubleshooting: Correlates a user-request trace with related logs and host/container metrics, making it easier to pinpoint slow or failing microservices quickly.

Cloud/infrastructure monitoring: Monitors servers, VMs, containers, Kubernetes, and serverless runtimes for resource utilization, saturation, and failures, helping surface issues before they escalate. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

  

 ![Naushad A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naushad A.")
NA

Naushad A.

SDE II

Enterprise (\> 1000 emp.)

10/4/2023

"excellent product for monitoring and visibility"

4/5

What do you like best about Elastic Observability?

Real time Monitoring. Detailed insights, logs, and metrics, making it easier to pinpoint and resolve issues, reducing downtime.

Centralize data from various sources, such as logs, metrics, and traces, into a single platform, making it easier to correlate information.

Historical data to identify trends, plan capacity, and make data-driven decisions for optimization and cost-efficiency.

Easy to integrate. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

Teams need training to maximize the benefits of observability tools, and finding individuals with expertise in these tools are challenging. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

Issue Detection and Resolution: It helps in quickly identifying and resolving issues within your applications and infrastructure. This proactive approach minimizes downtime and improves user experience.

Root Cause Analysis: It provides detailed insights into system performance, making it easier to pinpoint the root causes of problems. This speeds up troubleshooting and reduces mean time to resolution (MTTR).

Data Centralization: Elastic Observability centralizes data from various sources (logs, metrics, traces) into a single platform, facilitating correlation and providing a holistic view of your systems.

Historical Analysis: Historical data analysis enables trend identification, capacity planning, and data-driven decision-making, leading to optimized system performance and resource utilization. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

  

 ![Jyothi Swaroop L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jyothi Swaroop L.")
JL

Jyothi Swaroop L.

Associate Developer

Enterprise (\> 1000 emp.)

12/12/2023

"Elastic observability enigma - A profound analysis of pervasive real time monitoring and analytics."

4/5

What do you like best about Elastic Observability?

I like one of the best features of the elastic observabilty is the elastic search, which I really enjoyed. This facilitates a rapid search for the necessary logs and provides a wide range of filter options for querying to extract the necessary data from the logs. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

Occasionally, findings may not be entirely correct during the fetching process, and there may be extreme delays.

And because there is so much integrated and it is not very user-friendly, I find the experience to be a little challenging. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

By enabling search criteria and allowing us to view the logs in real time, it makes it easier to find the specific logs we're looking for and helps us avoid hunting for logs on the server in the conventional manner. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

  

 ![Yatish H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yatish H.")
YH

Yatish H.

Software Engineer

Enterprise (\> 1000 emp.)

9/20/2023

"Excellent APM tool especially for ELK stack"

4/5

What do you like best about Elastic Observability?

User-Friendly Interface - It has a very intuitive and user-friendly interface that allows both professionals and novice users to quickly get started with monitoring and analyzing their applications and infrastructure.

Excellent Data Collection - Elastic Observability has an ability to collect and ingest data from a wide array of sources, including logs, metrics, traces, and more which makes adding a new data source and analysing it much easier than other platforms Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

Cost Factor: For larger companies it becomes a bit cumbersome to set it up and also manage costs since it can be a bit expensive (for big companies) if not optimised well Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

- Collecting logs and monitoring alerts

- Analysing application performance Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

  

 ![Ravi C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi C.")
RC

Ravi C.

Cloud Engineer

Information Technology and Services

Enterprise (\> 1000 emp.)

10/6/2022

"Overviewing all our customer data for deep-dive analysis & modulating actionable insights is superb"

4/5

What do you like best about Elastic Observability?

Elastic Observability is a powerful platform for observing transactions & telemetry customer data so that we can correlate issues within a short duration. This also helps us to handle Mean Time To Resolution (MTTR) efficiently, which is crucial for our end users. Along with the internal state of our applications, we can also gain insights into their dependencies & potential vulnerabilities to prevent production failures. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

Improvements in the documentation would be helpful while we work with various data connection and visualization requirements. It will also ease the complexities faced during Agent setup for our environment. Elastic Observability is apt for our enterprise needs as it aggregates, correlates and inspects our application's telemetry data to visualize our functionalities. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

Working with log messages, metrics & traces is crucial for identifying what's happening in our environment while the application is deployed. They can be hard to comprehend at times, and Elastic Observability gives us clarity on analyzing these telemetry data & helps on preparing our actionable insights. We can build custom metric aggregations to quickly work on their resolution whenever we encounter specific performance issues. Elastic Observability platform also consolidates costs in its unified dashboard, which is beneficial for saving expenses over the long term. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

  

 ![Karthikeyan K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karthikeyan K.")
KK

Karthikeyan K.

Student

Design

Enterprise (\> 1000 emp.)

5/5/2022

"Kibana - Goto Dashboard for monitoring"

4/5

What do you like best about Elastic Observability?

I like the watchers feature the most. It is very useful in support lifecycle. we create events n our logging and then we once we create the watchers for the given event. the watcher gets alerted. we can also write an action like triggering a slack notification that will alert the monitoring team. this has helped our team in championing the proactive monitoring. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

in watchers, the queries are limited unlike the free search/ lucene query. sometimes, its difficult to write a complex query for filtering an event in watcher script. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

we are using Kibana to bridge our monitoring and support lifecycle of the applications. Once we receive a failure event in application, we log it which will be picked by the watcher in Kibana and triggers a notification to monitoring team; who in turn looks at the event and decides whether to flag it to support team or not. In this way, we capture production failures much faster. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

  

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
TH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

12/19/2022

"Review "Elastic Observability""

4/5

What do you like best about Elastic Observability?

What I like the most is the simplicity of using Elastic Observability Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

I dislike in "Elastic Observability" is the fact that there is no option to combine the logs with our log files and to see all application info at the same place Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

We checked this util for testing purposes. Since the code already used ES Review collected by and hosted on G2.com.

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6/20/2023
Validated ReviewerIncentivizedSource: Organic

  

 ![Mukesh C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mukesh C.")
MC

Mukesh C.

Student

Mid-Market (51-1000 emp.)

3/23/2022

"Logs Visualiser"

4/5

What do you like best about Elastic Observability?

Dashboards and visualization feature in Kibana is really great. There are tons of ways you can visualize and analyse your data. The feature of importing and exporting object helps save time. Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

It's a bit complex to integrate kibana as application logging tool. There will be many challenges on setting up agents and if the agent faces some issue then that can cause issues in log file rotation.

Data is retained for less number of days and it can become more expensive if you need more data retention period. However, it does offer cold storage. Review collected by and hosted on G2.com.

Recommendations to others considering Elastic Observability:

If you are moving to Kibana from any other vendor and are not aware of ELK then I would recommend first learn about it and then use the tool because it will help you gain knowledge on how data exactly flows from application server to the dashboards. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

We use Kibana for API logging and monitoring. Using different visualization we created log dashboards in order to help us identify problems in our system and make changes. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

  

 ![Rahul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul S.")
RS

Rahul S.

Software Engineer

Mid-Market (51-1000 emp.)

7/30/2022

"Python integration with elastic search"

4/5

What do you like best about Elastic Observability?

We store appicliation logs easily with elastic observability Review collected by and hosted on G2.com.

What do you dislike about Elastic Observability?

It's difficult to integrate es with python as source. Review collected by and hosted on G2.com.

What problems is Elastic Observability solving and how is that benefiting you?

It helps in unifying logs from different application and also generate log metrics. Review collected by and hosted on G2.com.

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8/2/2022
Validated ReviewerIncentivizedSource: G2 invite

## Questions about Elastic Observability? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Elastic Observability
](https://www.g2.com/products/elastic-observability/discussions/new)

 ![lakshman s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "lakshman s.")
LS

lakshman shohu
•
Last activity about 4 years ago

what is the best way to sync data with elastic search from SQL server

1 Upvote

3

[
Join the conversation
](https://www.g2.com/discussions/13471-what-is-the-best-way-to-sync-data-with-elastic-search-from-sql-server)

 ![Ashish N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish N.")
AN

Ashish Narwal
•
Last activity over 6 years ago

Do elastic search use indexes to store the information.

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/do-elastic-search-use-indexes-to-store-the-information)

[
View all Discussions
](https://www.g2.com/products/elastic-observability/discuss)

## Pricing Options

Pricing provided by Elasticsearch.

### Elastic Cloud Serverless

Pay As You Go

Per Month

### Elastic Self-managed

Contact Us

### Elastic Cloud Hosted

Starting at $99.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/elastic-observability/pricing)

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4.5/5(453)

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4.3/5(404)

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