--- title: Elastic Observability Reviews meta\_title: 'Elastic Observability Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how Elastic Observability works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 92 scale: '5' date\_modified: '2026-08-11' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # Elastic Observability Reviews & Product Details Visit Website OpenTelemetry-native observability for fast, AI-driven root cause analysis Search, analyze, and act with logs, metrics, and traces. SRE leaders aim to proactively prevent downtime, simplify tool stacks, and reduce toil, but multi-cloud complexity and fragmented toolsets create visibility gaps that make it hard to stay ahead. OTel-native and AI-powered, Elastic Observability ingests and correlates petabytes of telemetry across your applications, services, and infrastructure, in real-time. Accelerate troubleshooting with built-in agentic workflows and an AI Assistant that goes well beyond chat to bolster team expertise and guide investigations, grounded with context from your organizational knowledge-bases. More data, more problems? Not anymore. Most observability and logging solutions weren’t built for today’s scale. Elastic is. Our architecture is designed to handle petabytes of logs with indexing, compression, and efficient searchable storage so you can keep all the telemetry you need, without breaking the bank. Store more, spend less, and resolve issues faster with a scalable, open, and extensible platform that unifies visibility across your entire environment. * * * Product Website Elastic Observability Seller [Elastic](https://www.g2.com/sellers/elastic) Discussions [Elastic Observability Community](https://www.g2.com/products/elastic-observability/discuss) Solution Type All-in-One Overview by Fermi Fang Show More ## Pricing Pricing provided by Elasticsearch. ### Elastic Cloud Serverless Pay As You Go Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-observability/pricing) Elastic Solutions (1) See how Elastic products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Elastic SolutionBy Elastic ](/sellers/elastic/solutions/elastic) Show More ## Elastic Observability Integrations (4) What do users say about integrations? Verified by Elastic Observability [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apache Kafka ](https://www.g2.com/products/apache-kafka/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gemini Enterprise ](https://www.g2.com/products/google-gemini-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gemini Enterprise Agent Platform ](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Asset Management ](https://www.g2.com/products/servicenow-it-asset-management/reviews) Show More ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 10/30/2018 "Switching Companies " 1.5/5 What do you like best about Elastic Observability? I love the fact that when it works we can see real time transactions and all the information that comes with the transaction. It is pretty easy to use and we can save a lot of our search queries so that we can do quick searches later. I also love the fact that we can can pull reports to excel. That is really helpful when we need to pull data quickly. The different ways that it presents information is helpful as well. Review collected by and hosted on G2.com. What do you dislike about Elastic Observability? The main problem is that when it goes down there is no time frame of when it will be back up. We have called and called support and it has now been over 4 months that it has been down and we are unable to use it. We need it especially when there is an issue because its the best way for us to pull the data but when we can't use it that is a huge problem. Why pay for something that we can't even use. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Observability: They need better customer support. There is no reason we should be down this long. Again why would we pay for something that we can't even use. When it is up though it is a great tool. Review collected by and hosted on G2.com. What problems is Elastic Observability solving and how is that benefiting you? The problems that we were solving by using Kibana is we are able to get our data quickly and able to figure out if there is a real issue with our stores quickly. That is a major benefit as well but if we can't use it then there is an issue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Parker R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Parker R.") PR Parker R. Front-end Engineer Internet Mid-Market (51-1000 emp.) 7/28/2016 "Preferred Kibana 3" 2/5 What do you like best about Elastic Observability? \* Seems a bit faster (after the initial load/cache) \* Mobile support is nice \* CVS export data also helpful Review collected by and hosted on G2.com. What do you dislike about Elastic Observability? \* Kibana 4 interface is more complicated than 3. \* Small things like finding out how to generate short urls is hard to find \* Re-creating saved dashboards in 4 wasn't a 1:1 parity transfer. \* Sometimes it's hard to find what you're looking for because the incoming logs are bleak. The flow is all over the place. \* The scrolling fixed position CSS they do is also quite annoying. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Observability: It's very overwhelming at first. I recommend learning all types of queries (field base queries, regex queries, range queries, boolean, etc). Review collected by and hosted on G2.com. What problems is Elastic Observability solving and how is that benefiting you? Log monitoring. =\> Funneling for debugging. Visualize data. =\> Dashboards for everything. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Elastic Observability? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Observability ](https://www.g2.com/products/elastic-observability/discussions/new) ![lakshman s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "lakshman s.") LS lakshman shohu • Last activity about 4 years ago what is the best way to sync data with elastic search from SQL server 1 Upvote 3 [ Join the conversation ](https://www.g2.com/discussions/13471-what-is-the-best-way-to-sync-data-with-elastic-search-from-sql-server) ![Ashish N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashish N.") AN Ashish Narwal • Last activity over 6 years ago Do elastic search use indexes to store the information. 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/do-elastic-search-use-indexes-to-store-the-information) [ View all Discussions ](https://www.g2.com/products/elastic-observability/discuss) ## Pricing Options Pricing provided by Elasticsearch. ### Elastic Cloud Serverless Pay As You Go Per Month ### Elastic Self-managed Contact Us ### Elastic Cloud Hosted Starting at $99.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-observability/pricing) Elastic Observability Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c0a65dc26207a41402ce86aadae4cc6a/sentry.png "Product Avatar Image") Sentry 4.5/5(224) [ Compare Now ](https://www.g2.com/compare/elastic-observability-vs-sentry) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e8b7928d2e1cefffe2f9fb20febf2898/algolia.png "Product Avatar Image") Algolia 4.5/5(453) [ Compare Now ](https://www.g2.com/compare/algolia-vs-elastic-observability) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image") Amazon CloudWatch 4.3/5(404) [ Compare Now ](https://www.g2.com/compare/amazon-cloudwatch-vs-elastic-observability) ## Top-Rated Alternatives [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Sentry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sentry") Sentry 4.5/5(224) ](https://www.g2.com/products/sentry/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-observability/competitors/alternatives) ##### Categories on G2 [Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring) [Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm)[AIOps Platforms](https://www.g2.com/categories/aiops-platforms)[Cloud Infrastructure Monitoring](https://www.g2.com/categories/cloud-infrastructure-monitoring)[Log Monitoring](https://www.g2.com/categories/log-monitoring)[Log Analysis](https://www.g2.com/categories/log-analysis)[Website Monitoring](https://www.g2.com/categories/website-monitoring)[Insight Engines](https://www.g2.com/categories/insight-engines)[IoT Analytics Platforms](https://www.g2.com/categories/iot-analytics-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best platforms for collaborative API development](https://www.g2.com/discussions/best-platforms-for-collaborative-api-development)[Leading CPaaS platforms for enterprise](https://www.g2.com/discussions/leading-cpaas-platforms-for-enterprise)[What's the best call center software for remote teams](https://www.g2.com/discussions/what-s-the-best-call-center-software-for-remote-teams) [Best digital sales enablement tools for large enterprises](https://www.g2.com/discussions/best-digital-sales-enablement-tools-for-large-enterprises)[Top-rated tools for multi-factor biometric authentication](https://www.g2.com/discussions/top-rated-tools-for-multi-factor-biometric-authentication)[Pros and Cons Details](https://www.g2.com/products/elastic-observability/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)