Verified User in Publishing
UP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Great and cheap for email marketing"
4/5
What do you like best about Elastic Email?

its cheap at 50eur per month and it works great with large emailing lists .

you can import contacts through csv or export it

you can have different lists

you can drag and drop or use HTML

has a low bounce rate

send out emails fast

has a great analytics on how many people opened the email, clicked or unsubscribe through single campaign. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

you cant customize the unsubscribe page as I want or translate it Review collected by and hosted on G2.com.

Seth W.
SW
Seth W.
Senior Software Engineer
Insurance
Small-Business (50 or fewer emp.)
"The most features for the lowest price!"
5/5
What do you like best about Elastic Email?

I was searching for a good solution to send a daily newsletter to a few thousand subscribers. I was hoping to find something that wasn't much more expensive than Amazon's Simple Email Service (SES). To my surprise, I found Elastic Email, which has significantly more features than SES and costs less!

The customer support has been well above average, responding swiftly and accurately, even on weekends and at odd hours!

They have tools to help audit and monitor your content to help you send something that will fly through most spam filters. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Some of the documentation was lacking, but overall setup was quite easy.

The requirement to have a physical address in each email makes sense but seems a bit over-the-top.

Although this is a very low percentage, I've had ~0.5% of my daily emails bounce due to the sending IPs having a bad reputation. I understand that you can purchase an IP for an additional (somewhat high) cost, but this should not be necessary. The default IPs are obviously shared between customers, so if someone else is sending a lot of spam, it can negatively affect you. Review collected by and hosted on G2.com.

James S.
JS
James S.
Project Manager
Computer Software
Small-Business (50 or fewer emp.)
"Very cost effective solution with free 150,000 emails per month"
4.5/5
What do you like best about Elastic Email?

As I am new into email marketing, I was looking for affordable and good solution, but what I found is great. Elastic mail is great in terms of setup, features, templates (both drag & drop feature can be used with raw html editor), reporting tools, A/B testing, Dynamic IP at a very reasonable rate, free 5000/daily emails (which is great for start ups), and after free mail it's just 0.09$ per thousand mail, it's just so much affordable with lots of great features.

In elasic mail you will get a lot of API to integrate with your systems and open sources. You can allot sub accounts to your colleagues, customers, friends to manage it. If you'll not send good emails, your reputation will lose and it's a perfect thing that other spammy users couldn't impact your marketing.

In one line, it's the best tool for email marketing. Go for it. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Domain / SPF / DKIM setup is little bit pain, it should have a clear and easy documentation. WordPress integration is little tuff, email bouncing detailed report need some improvement.

I tried to upload duplicate contacts with more information, I couldn't do it. It needs to improve, other than these I find everything is perfect. Review collected by and hosted on G2.com.

David C.
DC
David C.
Consultor de Estrategia Digital | ECOMMERCE | INBOUND | CRO | SEO
Small-Business (50 or fewer emp.)
"It works like a charm, super easy to setup!"
5/5
What do you like best about Elastic Email?

I was comparing other email services before using it (Amazon, Mailgun, Mailchimp, Sendgrid, AWeber) and for me it was the most grateful experience. Very easy to setup, grab the api keys and use it into my CRM. You can also check if everything is going well in the user panel. You can check if your domain has correctly installed SPF and DKIM records. It will help you to reach the inbox and avoid your emails go to spam folder. Elastic Email also offers the biggest quantity of email sent per month, so I can grow up my business with them while making it profitable without worrying about a this limit. When I need more emails I will pay for 1000 additional email $0.09, which it's a really good price. Totally recommended if you want to start with transactional or email marketing and you have between 2.000 and 10.000 subscribers/members. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

When you register you can see you have a limit of 5000 emails. I didn't understand it at the beginning so I contacted them and they explained me that I have this 5000 emails limit DAILY, so I can send 30*5000 = 150.000 emails monthly :) Review collected by and hosted on G2.com.

Adam M.
AM
Adam M.
Managed Services Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent SMTP Gateway Service"
5/5
What do you like best about Elastic Email?

Elastic Mail makes sending my mail out very easy and affordable. They make it easy to step through the sometimes complicated process of setting up SPF and DKIM records. I've been sending all of my mail via Elastic Email for years and hope to keep doing business with them in the future. Their support is also really pleasant and accessible. On the few occasions I've had to engage with them they've resolved my issues in short order. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

I'm not happy that they require me to place an unsubscribe link on all email, even personal email. I wish they'd limit that to large mass mailings. I understand their desire to keep off of spam lists, but they should do a better job making a distinction between low volume, or one-off personal mail and mass mailings. Review collected by and hosted on G2.com.

Moien V.
MV
Moien V.
Co-Founder and Manager
Mid-Market (51-1000 emp.)
"Easy, affordable, functional and fully supported"
5/5
What do you like best about Elastic Email?

Easy to use and edit templates. You can easily use both Drag&Drop and Raw HTML editor. Elastic Email recently use new design and new control panel that is very user friendly. Also new plan of pricing that is wonderful especially for small businesses.

In Elastic-Email you can find lots of API that provide you any information or details you need. Sub-accounts help you to manage your colleagues our even your sub-customer. You may easily lose you Reputation here and its a perfect things that other users couldn't impact your marketing.

In short I can say, You can find everything is the best here. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Litmus tests charged for 1$ and I think it was better if this could be free.

When I want to import some contacts I couldn't import duplicated contacts. There is an option that doesn't disabled. Sometimes I want to import duplicated contacts with other / updated information and its make some difficulty. Review collected by and hosted on G2.com.

Kehinde A.
KA
Kehinde A.
Freelance Web Designer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The pay-as-you-go service offered coupled with their free 150,000 emails per month are mind blowing."
4.5/5
What do you like best about Elastic Email?

What I really liked about Elastic Email are mainly their Unique landing pages, good looking forms, well-layed data analytic and implementation codes in more than four major programming languages. With their Video tutorials you do not need any other email marketing training-they've got your back! Also, the free monthly 150,000 free emails for anyone is also good for me. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Elastic Email is one of the best email service provider out there, everything you needed for your email campaign is on their portal, so, they are perfect! Review collected by and hosted on G2.com.

Tadas T.
TT
Tadas T.
Quantitative Analyst / Trader / Developer / Director
Financial Services
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about Elastic Email?

Before deciding on Elastic Email, I have tried several transnational email providers with, let's say, ridiculous pricing models, reaching the price of regular mail. The other option was also Amazon SES server with much more complex configuration than regular provider's. And then, through Google search I found Elastic Email, with acceptable pricing model, that was also very easy to use, required only several DNS configurations. At our own backend, setup was also easy and old fashioned - simple login to Elastic Email's SMTP server. Elastic Email also has an API, so more complex solutions can be deployed than just that. I have enabled this service for all of the existing projects and still using them. Now, for 8+ months I have reliable and easy to use email service platform for all of our current and future projects. Over this time period had nothing to solve and had no need to even contact Elastic Email support. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Dislike tracking URLs that use redirects, which in the case of TLS, often go nowhere. Email template can be more flexible. When setting Elastic Email for the first time, it was pretty hard to find DMARC, etc. DNS settings, it can be probably improved with some popup near domains setup. Review collected by and hosted on G2.com.

Amit s.
AS
Amit s.
Co-Founder & CEO
Information Services
Small-Business (50 or fewer emp.)
"The Best of Email Delivery System"
4.5/5
What do you like best about Elastic Email?

If You are looking for Email Campaigns with Good pricing & great Features in Form of Delivery, Reports , Templates.. Here my Search ends on Elastic Email.

Reporting section is the most I loved it, Even I can see Dynamic mails whats is being sent to final user. The Pricing is even affordable to small business owners like start ups. Firstly I was little worried about pricing and all but when its starts sending emails your pricing per thousand email goes down which is most interesting.. Thanks once Again Elastic Email!!! Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

There may be something but Need to explore it.. Till now not a problem.. Review collected by and hosted on G2.com.

sanjay s.
SS
sanjay s.
Full Stack Developer
Animation
Enterprise (> 1000 emp.)
"Easy to use send & track"
4/5
What do you like best about Elastic Email?

Elasticemail is something in which anyone can easily create, send and track email campaign. You dont need to be an expert to use elasticemail. Just signup and send your emails. Elasticemail is also having a very cheap pricing with good delivery. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Some of the times the frontend doesnt respont and behave improperly but it occurs very few times. Review collected by and hosted on G2.com.