This service has changed the way I do email, would recommend to anyone! Review collected by and hosted on G2.com.

The only thing I dislike is that not a lot of people understand this yet! Review collected by and hosted on G2.com.

I like how easy it is to navigate the website. It’s very clean and simple. Review collected by and hosted on G2.com.

The only thing I dislike is some of the wording is confusing. Review collected by and hosted on G2.com.

- the value for money is amazingly good

- the support team was very responsive and helpful (thanks Rez)

- sending email newsletter is efficent, it does the job Review collected by and hosted on G2.com.

- you would need some technical knowledge to setup the account correctly (dns settings, private IPs), I'm sure to understand everything Review collected by and hosted on G2.com.

I like that you can send email through this company Review collected by and hosted on G2.com.

I don’t dislike anything about it, it’s great! Review collected by and hosted on G2.com.

I am both a well known musician and a social media marketer and having a trustworthy email

situation / and autoresponder is very important. I use Fanbridge for music fan newsletters

and had been using Mailchimp for segmented lists that differed from my usual fans ( product releases etc)

Elastic Mail has made sending all the above quite easy once I got the hang of it .

The support system that Elastic Mail uses is the best I have ever encountered. Each person that replied to me was super fast in their replies, knowledgeable, interested in my success and was as patient and courteous as it can get. I am actually thrilled with their support team , no other company has come close to the quality they provide. Review collected by and hosted on G2.com.

Setup was difficult regarding the things that are needed in a world where every email host is trying

to eliminate spam. I had ALL opt ins and yet my first few campaigns got bounced like crazy.

I couldn't even email my own email address,. which is an AOL mail address which usually lets

spam through as most people know. All my mail to AOL, hotmail and other places got bounced , or

550'ed until I was able to get help from the support team.

The settings requiring the user to make sure that SPF , DMARC and all the rest was tough for

someone like me that had no idea what any of that was. I learned a great deal, adding to my DNS

things , but wish I hadn't had to go through all that to get my delivery up to par.

It was a pain in the butt to get it all set up so the mail from Elastic worked well , but I must say

once set up with the help of Elastics support as well as a private IP , I am thrilled with what I have now. Review collected by and hosted on G2.com.

Elasticemail is a surprisingly great mass mailing solution for contacting your client base and subscribers. The newsletter builder is very intuitive and easy-to-use. Review collected by and hosted on G2.com.

I've lost my newsletter-building progress when started working with the system. Turns out that I just had to restore the previous version. This part isn't intuitive enough. Maybe some tutorial at the start would have helped. Review collected by and hosted on G2.com.

It was easy to setup a campaign and add/edit email templates. Review collected by and hosted on G2.com.

Vague price information. It says 150000 emails are free (per month). I've added 100000 for a campaign but have to pay $0.09/1000 emails, no matter they should be free. Also, it's unclear should I pay and how much exactly the fee for "Contact delivery and optimization tools". By default they are pre-selected so it's unclear after all.

After ~10k sent emails my account was blocked due to low open rate...I didn't know you are obligated to have a specific open rate. Sometimes people from the list simply are not interested in the topic/mail subject.

How am I supposed to be punished for that?! Review collected by and hosted on G2.com.

We;re using elasticemail to send newsletters with special offers to our clients and suppliers. Elasticemail makes this process extremely easy and assessing the campaign's results is also very informative with their reporting system. Review collected by and hosted on G2.com.

Occasional performance site performance issues. This happens rarely, but it happens. Review collected by and hosted on G2.com.

We are using Elasticemail from last one year and we are fully satisfied with this platform. Elasticemail is easy to use platform, any nerd who is new into email marketing can use this easily without any external support. The feature are not so vast as compared to other tools but the available features are sufficient to use for minimal requirements. The feature includes segmentation,reporting analytics and proper list management. It is also very cheap as compared with other platform & reduces our cost of email marketing. The SMTP integration of the elasticemail is also very easy and can integrate easily with our CRM or other front-end tools. Review collected by and hosted on G2.com.

Sometimes there are errors in the frontend & the delivery of mails also get slows down. Review collected by and hosted on G2.com.

Someone could send mails he needs, no montly compromises. Review collected by and hosted on G2.com.

Nothing, their service are exclusive and efficent Review collected by and hosted on G2.com.