Rushabh o.
RO
Rushabh o.
Software Engineer | Cloud Platform Engineering
Enterprise (> 1000 emp.)
"Elastic Email for corporate marketers"
4.5/5
What do you like best about Elastic Email?

1) Excellent support for visualisation.

2)The sending option is really very advanced as compared to zoho emails.

3) The people using this can easily import data in different formats Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

1) It took time to learn infact we need to share tutorials to learn.

2) Sometime the UI is confusing.

3) User experience could be improved.

4) Elastic email does not support app (android or ios) to send mails through moblie. Review collected by and hosted on G2.com.

Mandar P.
MP
Mandar P.
Software Tester
Small-Business (50 or fewer emp.)
"Most Trusted Email SMTP platform"
5/5
What do you like best about Elastic Email?

No Commitment, Pay as you need. Very Much affordable pricing structure. Also Private and Dedicated IP option is available. Also has an Inbuilt Drag and Drop email builder for attractive email templates. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Limited location of Private IPs is available. A reputation indicator should be shown in the header to keep it under control Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Mid-Market (51-1000 emp.)
"Easy to use and intuitive product"
4.5/5
What do you like best about Elastic Email?

We have found it easy to use and a low price point. The free version was also a nice way to test the product before moving to a higher tier. It has all the same bells and whistles as the bigger email service providers but at a fraction of the price. Onboarding was simple and we got going in minutes. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Overall not much but their customer service was a bit slow to respond. I believe they are based in Europe so the time difference could have been the issue there. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Elastic email review"
5/5
What do you like best about Elastic Email?

Elastic Email is the best software for email marketing. It helps small as well as big companies to grow their business through email marketing. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Elastic Email is the best software for email marketing, but the price is high. Review collected by and hosted on G2.com.

MT
mike t.
network administrator
Mid-Market (51-1000 emp.)
"Very easy to use Email Marketing"
3.5/5
What do you like best about Elastic Email?

very easy to set up campaigns, very user friendly. Also easy to upload and manage contacts Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

pricing is vague. They could be more upfront about the price you will end up paying Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Elastic Email as the best tool for your mass emailing processes."
4.5/5
What do you like best about Elastic Email?

I like this system because of how complete and robust it can be, once it is implemented in some platform with a business environment, because it maintains a high delivery rate of most email providers to determine certain jobs through these advertising and communication channels, in other aspects, we can mention that it maintains an incredible and generous free plan for beginners in the system, who are still beginning to know their facilities internally, being one of the qualities about this software that most calls my attention in large numbers. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

It is important to point out that it presents failures with some integrated companies, in relation to the email belonging to these companies, logically, this can be a gigantic problem, because great part of the registered users to this software, can use these emails in a constant and followed way, giving to know that with the term of not having a stable access to the work with these errors of compatibility, because it is a nefarious and frustrating inconvenience. Review collected by and hosted on G2.com.

KC
KANIKA C.
Small-Business (50 or fewer emp.)
"Elastic mail is fairly great for the price"
4/5
What do you like best about Elastic Email?

Relatively clear to see the interface, major e-mail marketing features in a low cost, mostly professional-searching emails, customer support is fairly responsive, great value. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

The email design feature is a touch clunky and buggy, deliverability appears to become pretty low plenty of emails selecting junk e-mail! Review collected by and hosted on G2.com.

Marcus Q.
MQ
Marcus Q.
Small-Business (50 or fewer emp.)
"20 years in this business and we've tried all the rest, trust me on this"
5/5
What do you like best about Elastic Email?

Pricing is unbeatable. Onboarding is expert. Documentation is thorough. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Nothing, very rare but true. Nothing, very rare but true. Had to say it twice to pass form validation, doh! Review collected by and hosted on G2.com.

GB
Gokul B.
Marketing Consultant
Mid-Market (51-1000 emp.)
"Ten thousands emails per month with Elastic Email"
4/5
What do you like best about Elastic Email?

The pre-existing newsletter and marketing email templates are time-saving features of Elastic Email. Furthermore, it is also possible to create and design forms and landing pages for effective lead generation practices. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

I doubt that it cannot let the user know whether the email is active and working with its domain verification tool. Plus, the user interface is a bit confusing for new users. Review collected by and hosted on G2.com.

Nataliia M.
NM
Nataliia M.
Product Owner
Small-Business (50 or fewer emp.)
"It's a terrible service!"
0/5
What do you like best about Elastic Email?

Nothing.

Account set up, support, and service are extremely bad. Review collected by and hosted on G2.com.

What do you dislike about Elastic Email?

Support doesn't notify about any system issues.

We had a lot of emails not sent for the two days, and we should track it manually.

This issue happens four times for three months.

There is no status page to track system availability and issues.

The filters by date don't work from time to time. Review collected by and hosted on G2.com.