--- title: Elastic Email Reviews meta\_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elastic Email but has limited features. Are you part of the Elastic Email team? [Upgrade your plan](https://my.g2.com/elastic-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. * * * Seller [Elastic Email](https://www.g2.com/sellers/elastic-email) Discussions [Elastic Email Community](https://www.g2.com/products/elastic-email/discuss) Languages Supported German, English, French, Italian, Polish, Portuguese, Spanish, Turkish Solution Type All-in-One Overview by Joshua Perina (CEO at Elastic Email) Show More ## Pricing Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-email/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Elastic Email Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudways ](https://www.g2.com/products/cloudways/reviews) Show More ![Verified User in Publishing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Publishing") UP Verified User in Publishing Small-Business (50 or fewer emp.) 6/15/2018 "Great and cheap for email marketing" 4/5 What do you like best about Elastic Email? its cheap at 50eur per month and it works great with large emailing lists . you can import contacts through csv or export it you can have different lists you can drag and drop or use HTML has a low bounce rate send out emails fast has a great analytics on how many people opened the email, clicked or unsubscribe through single campaign. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? you cant customize the unsubscribe page as I want or translate it Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? bounced email redistribution Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Seth W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth W.") SW Seth W. Senior Software Engineer Insurance Small-Business (50 or fewer emp.) 8/20/2017 "The most features for the lowest price!" 5/5 What do you like best about Elastic Email? I was searching for a good solution to send a daily newsletter to a few thousand subscribers. I was hoping to find something that wasn't much more expensive than Amazon's Simple Email Service (SES). To my surprise, I found Elastic Email, which has significantly more features than SES and costs less! The customer support has been well above average, responding swiftly and accurately, even on weekends and at odd hours! They have tools to help audit and monitor your content to help you send something that will fly through most spam filters. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Some of the documentation was lacking, but overall setup was quite easy. The requirement to have a physical address in each email makes sense but seems a bit over-the-top. Although this is a very low percentage, I've had ~0.5% of my daily emails bounce due to the sending IPs having a bad reputation. I understand that you can purchase an IP for an additional (somewhat high) cost, but this should not be necessary. The default IPs are obviously shared between customers, so if someone else is sending a lot of spam, it can negatively affect you. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? It allows me to send emails in bulk at a very low cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![James S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James S.") JS James S. Project Manager Computer Software Small-Business (50 or fewer emp.) 7/27/2017 "Very cost effective solution with free 150,000 emails per month" 4.5/5 What do you like best about Elastic Email? As I am new into email marketing, I was looking for affordable and good solution, but what I found is great. Elastic mail is great in terms of setup, features, templates (both drag & drop feature can be used with raw html editor), reporting tools, A/B testing, Dynamic IP at a very reasonable rate, free 5000/daily emails (which is great for start ups), and after free mail it's just 0.09$ per thousand mail, it's just so much affordable with lots of great features. In elasic mail you will get a lot of API to integrate with your systems and open sources. You can allot sub accounts to your colleagues, customers, friends to manage it. If you'll not send good emails, your reputation will lose and it's a perfect thing that other spammy users couldn't impact your marketing. In one line, it's the best tool for email marketing. Go for it. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Domain / SPF / DKIM setup is little bit pain, it should have a clear and easy documentation. WordPress integration is little tuff, email bouncing detailed report need some improvement. I tried to upload duplicate contacts with more information, I couldn't do it. It needs to improve, other than these I find everything is perfect. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: If you're a new user, start ups, or you want to send big campaigns Elastic mail is for everyone at a very affordable price with great features. Just go for it and you'll love it. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? I use Elastic mail for my email marketing, newsletter campaigns. It works great, you can use HTML form given, can set premade templates, can set differnt-2 templates for each campaign. I use it and I get great results. We use it for affiliate marketing as well, we used it free version of 5000/daily emails and started earning it without spending a single penny. We also use it for our clients, who don't have much budget for email marketing, it's perfect solution for them. Sub-account section is great. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![David C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David C.") DC David C. Consultor de Estrategia Digital | ECOMMERCE | INBOUND | CRO | SEO Small-Business (50 or fewer emp.) 7/19/2017 "It works like a charm, super easy to setup!" 5/5 What do you like best about Elastic Email? I was comparing other email services before using it (Amazon, Mailgun, Mailchimp, Sendgrid, AWeber) and for me it was the most grateful experience. Very easy to setup, grab the api keys and use it into my CRM. You can also check if everything is going well in the user panel. You can check if your domain has correctly installed SPF and DKIM records. It will help you to reach the inbox and avoid your emails go to spam folder. Elastic Email also offers the biggest quantity of email sent per month, so I can grow up my business with them while making it profitable without worrying about a this limit. When I need more emails I will pay for 1000 additional email $0.09, which it's a really good price. Totally recommended if you want to start with transactional or email marketing and you have between 2.000 and 10.000 subscribers/members. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? When you register you can see you have a limit of 5000 emails. I didn't understand it at the beginning so I contacted them and they explained me that I have this 5000 emails limit DAILY, so I can send 30\*5000 = 150.000 emails monthly :) Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: You should try it, it's free and easy to setup. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? I use ElasticEmail for transactional emails, newsletter campaigns and automated email marketing campaigns. It works great with any form, you can use the html form given, the javascript version or add subscribers via api. Review collected by and hosted on G2.com. Show More 7/25/2017 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Adam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam M.") AM Adam M. Managed Services Specialist Information Technology and Services Small-Business (50 or fewer emp.) 7/18/2017 "Excellent SMTP Gateway Service" 5/5 What do you like best about Elastic Email? Elastic Mail makes sending my mail out very easy and affordable. They make it easy to step through the sometimes complicated process of setting up SPF and DKIM records. I've been sending all of my mail via Elastic Email for years and hope to keep doing business with them in the future. Their support is also really pleasant and accessible. On the few occasions I've had to engage with them they've resolved my issues in short order. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I'm not happy that they require me to place an unsubscribe link on all email, even personal email. I wish they'd limit that to large mass mailings. I understand their desire to keep off of spam lists, but they should do a better job making a distinction between low volume, or one-off personal mail and mass mailings. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? My residential ISP doesn't permit me to send outbound emails directly. Elastic Email allows me to relay my mail without my restrictive ISP from bothering me about it. What's better, they do so at a very comfortably affordable price! What's better, instead of just sending my email off into the ether, I get a near real-time review report on where it's gone and whether it's bounced, why it's bounced, or if it's been delivered. Review collected by and hosted on G2.com. Show More 7/20/2017 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Moien V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Moien V.") MV Moien V. Co-Founder and Manager Mid-Market (51-1000 emp.) 2/8/2017 "Easy, affordable, functional and fully supported" 5/5 What do you like best about Elastic Email? Easy to use and edit templates. You can easily use both Drag&Drop and Raw HTML editor. Elastic Email recently use new design and new control panel that is very user friendly. Also new plan of pricing that is wonderful especially for small businesses. In Elastic-Email you can find lots of API that provide you any information or details you need. Sub-accounts help you to manage your colleagues our even your sub-customer. You may easily lose you Reputation here and its a perfect things that other users couldn't impact your marketing. In short I can say, You can find everything is the best here. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Litmus tests charged for 1$ and I think it was better if this could be free. When I want to import some contacts I couldn't import duplicated contacts. There is an option that doesn't disabled. Sometimes I want to import duplicated contacts with other / updated information and its make some difficulty. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: You can easily use almost of features of Elastic Email for free for a limited number of emails. So I recommend you to use its service for a short time and you will be changed to a faithful customer like I do Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We have our self email servers but its make some problem for us and lots of our email got spammed or bounced or not delivered. In other hand some email providers charged more prices than Elastic Email. As well the best feature with easy to use encouraging us to use Elastic Email. We use Elastic Email to send automation emails and Email Marketing. Review collected by and hosted on G2.com. Show More 7/19/2017 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kehinde A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kehinde A.") KA Kehinde A. Freelance Web Designer Marketing and Advertising Small-Business (50 or fewer emp.) 7/18/2017 "The pay-as-you-go service offered coupled with their free 150,000 emails per month are mind blowing." 4.5/5 What do you like best about Elastic Email? What I really liked about Elastic Email are mainly their Unique landing pages, good looking forms, well-layed data analytic and implementation codes in more than four major programming languages. With their Video tutorials you do not need any other email marketing training-they've got your back! Also, the free monthly 150,000 free emails for anyone is also good for me. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Elastic Email is one of the best email service provider out there, everything you needed for your email campaign is on their portal, so, they are perfect! Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Elastic Email is one of the best email service provider out there, everything you needed for your email campaign is on their portal. Talk of Unique landing pages, well-layed data analytic, SMPT and HTTP API, Campaign Automation and implementation of codes in more than four major programming languages. With their Video tutorials you do not need any other email marketing training--they've got your back! I advice you try them out today and you will not regret it. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Bulk emails to my subscribers using their SMPT API with the free 150,000 emails per month. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tadas T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tadas T.") TT Tadas T. Quantitative Analyst / Trader / Developer / Director Financial Services Small-Business (50 or fewer emp.) 7/18/2017 "Excellent" 5/5 What do you like best about Elastic Email? Before deciding on Elastic Email, I have tried several transnational email providers with, let's say, ridiculous pricing models, reaching the price of regular mail. The other option was also Amazon SES server with much more complex configuration than regular provider's. And then, through Google search I found Elastic Email, with acceptable pricing model, that was also very easy to use, required only several DNS configurations. At our own backend, setup was also easy and old fashioned - simple login to Elastic Email's SMTP server. Elastic Email also has an API, so more complex solutions can be deployed than just that. I have enabled this service for all of the existing projects and still using them. Now, for 8+ months I have reliable and easy to use email service platform for all of our current and future projects. Over this time period had nothing to solve and had no need to even contact Elastic Email support. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Dislike tracking URLs that use redirects, which in the case of TLS, often go nowhere. Email template can be more flexible. When setting Elastic Email for the first time, it was pretty hard to find DMARC, etc. DNS settings, it can be probably improved with some popup near domains setup. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Just use it. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? By using Elastic Email we have saved a lot of time instead of setting up and configuring our own server on Amazon SES, not including, Elastic Email has much better pricing model than Amazon. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Amit s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit s.") AS Amit s. Co-Founder & CEO Information Services Small-Business (50 or fewer emp.) 7/18/2017 "The Best of Email Delivery System" 4.5/5 What do you like best about Elastic Email? If You are looking for Email Campaigns with Good pricing & great Features in Form of Delivery, Reports , Templates.. Here my Search ends on Elastic Email. Reporting section is the most I loved it, Even I can see Dynamic mails whats is being sent to final user. The Pricing is even affordable to small business owners like start ups. Firstly I was little worried about pricing and all but when its starts sending emails your pricing per thousand email goes down which is most interesting.. Thanks once Again Elastic Email!!! Review collected by and hosted on G2.com. What do you dislike about Elastic Email? There may be something but Need to explore it.. Till now not a problem.. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Yes , Recommended to my friend.. They are loving it.. They are happy to solve their many existing problems like limit on smtp relays, less delivery time, Spam Filtering management, Email Overall Rating(Is it spammy or not) Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? SMTP Relay. Email Campaigns Affiliate Marketing Review collected by and hosted on G2.com. Show More 7/20/2017 Current UserValidated ReviewerIncentivizedSource: Seller invite ![sanjay s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "sanjay s.") SS sanjay s. Full Stack Developer Animation Enterprise (\> 1000 emp.) 10/13/2017 "Easy to use send & track" 4/5 What do you like best about Elastic Email? Elasticemail is something in which anyone can easily create, send and track email campaign. You dont need to be an expert to use elasticemail. Just signup and send your emails. Elasticemail is also having a very cheap pricing with good delivery. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Some of the times the frontend doesnt respont and behave improperly but it occurs very few times. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: If you want to send emials in large volume at a very minimal price then you have to surely move to elasticemail. Go For It! Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We are sending bulk emails and also with smtp setup with our crm which adds up a good functionality to our process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Elastic Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Email ](https://www.g2.com/products/elastic-email/discussions/new) GU Guest User • Last activity over 2 years ago What is Elastic Email used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-elastic-email-used-for) RL Ricardo Leite • Last activity over 5 years ago Any tips to get better results using Elastic Email with Mautic? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) [ View all Discussions ](https://www.g2.com/products/elastic-email/discuss) ## Pricing Options Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month ### Email API Pro Starting at $49.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) Elastic Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-mailgun) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-elastic-email) ##### ##### Elastic Email Features Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Administration Detailed Server Logs Alerts/Notifications Integrations Mail Send API [ View More Features ](https://www.g2.com/products/elastic-email/features) ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What FTP software is best for managing large file transfers across a corporate network where speed and reliability under load actually matter?](https://www.g2.com/discussions/what-ftp-software-is-best-for-managing-large-file-transfers-across-a-corporate-network-where-speed-and-reliability-under-load-actually-matter)[What platform provides automated budget allocation for social ads?](https://www.g2.com/discussions/social-media-advertising-what-platform-provides-automated-budget-allocation-for-social-ads)[Which load balancing software maintains session consistency even during planned server maintenance windows without routing users into broken states?](https://www.g2.com/discussions/which-load-balancing-software-maintains-session-consistency-even-during-planned-server-maintenance-windows-without-routing-users-into-broken-states) [Which automotive digital retailing platforms keep sales reps actively using the system past initial rollout without requiring ongoing retraining?](https://www.g2.com/discussions/which-automotive-digital-retailing-platforms-keep-sales-reps-actively-using-the-system-past-initial-rollout-without-requiring-ongoing-retraining)[What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[Pros and Cons Details](https://www.g2.com/products/elastic-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)