--- title: Elastic Email Reviews meta\_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elastic Email but has limited features. Are you part of the Elastic Email team? [Upgrade your plan](https://my.g2.com/elastic-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. * * * Seller [Elastic Email](https://www.g2.com/sellers/elastic-email) Discussions [Elastic Email Community](https://www.g2.com/products/elastic-email/discuss) Languages Supported German, English, French, Italian, Polish, Portuguese, Spanish, Turkish Solution Type All-in-One Overview by Joshua Perina (CEO at Elastic Email) Show More ## Pricing Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-email/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Elastic Email Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudways ](https://www.g2.com/products/cloudways/reviews) Show More ![Rushabh o.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rushabh o.") RO Rushabh o. Software Engineer | Cloud Platform Engineering Enterprise (\> 1000 emp.) 5/26/2021 "Elastic Email for corporate marketers" 4.5/5 What do you like best about Elastic Email? 1) Excellent support for visualisation. 2)The sending option is really very advanced as compared to zoho emails. 3) The people using this can easily import data in different formats Review collected by and hosted on G2.com. What do you dislike about Elastic Email? 1) It took time to learn infact we need to share tutorials to learn. 2) Sometime the UI is confusing. 3) User experience could be improved. 4) Elastic email does not support app (android or ios) to send mails through moblie. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: 1) This is an excellent tool to use for emailing in corporate and multi-recipients but the UI can be improved in much more better way ! Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? 1) Marketing purpose. 2) Corporate gifting emails. 3) Internal communications. 4) HR emails Review collected by and hosted on G2.com. Show More 5/28/2021 Validated ReviewerIncentivizedSource: G2 invite ![Mandar P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mandar P.") MP Mandar P. Software Tester Small-Business (50 or fewer emp.) 4/29/2021 "Most Trusted Email SMTP platform" 5/5 What do you like best about Elastic Email? No Commitment, Pay as you need. Very Much affordable pricing structure. Also Private and Dedicated IP option is available. Also has an Inbuilt Drag and Drop email builder for attractive email templates. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Limited location of Private IPs is available. A reputation indicator should be shown in the header to keep it under control Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Must give a Try if you are in need of an Email solution very attractive pricing. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Solved my email delivery problem as most of the email landed on inbox. Review collected by and hosted on G2.com. Show More 5/1/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 5/18/2021 "Easy to use and intuitive product" 4.5/5 What do you like best about Elastic Email? We have found it easy to use and a low price point. The free version was also a nice way to test the product before moving to a higher tier. It has all the same bells and whistles as the bigger email service providers but at a fraction of the price. Onboarding was simple and we got going in minutes. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Overall not much but their customer service was a bit slow to respond. I believe they are based in Europe so the time difference could have been the issue there. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We needed a low cost ESP for one of our non profit businesses and this did the job. Great deliverability and very affordable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 9/11/2021 "Elastic email review" 5/5 What do you like best about Elastic Email? Elastic Email is the best software for email marketing. It helps small as well as big companies to grow their business through email marketing. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Elastic Email is the best software for email marketing, but the price is high. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic email helps to get in touch with more and more people through the email marketing software. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MT mike t. network administrator Mid-Market (51-1000 emp.) 4/22/2021 "Very easy to use Email Marketing" 3.5/5 What do you like best about Elastic Email? very easy to set up campaigns, very user friendly. Also easy to upload and manage contacts Review collected by and hosted on G2.com. What do you dislike about Elastic Email? pricing is vague. They could be more upfront about the price you will end up paying Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? alot easier to set up mass email campaigns, and actually see stats of each one Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 11/23/2020 "Elastic Email as the best tool for your mass emailing processes." 4.5/5 What do you like best about Elastic Email? I like this system because of how complete and robust it can be, once it is implemented in some platform with a business environment, because it maintains a high delivery rate of most email providers to determine certain jobs through these advertising and communication channels, in other aspects, we can mention that it maintains an incredible and generous free plan for beginners in the system, who are still beginning to know their facilities internally, being one of the qualities about this software that most calls my attention in large numbers. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? It is important to point out that it presents failures with some integrated companies, in relation to the email belonging to these companies, logically, this can be a gigantic problem, because great part of the registered users to this software, can use these emails in a constant and followed way, giving to know that with the term of not having a stable access to the work with these errors of compatibility, because it is a nefarious and frustrating inconvenience. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: One of the characteristics that make Elastic Email so important for many users at extraordinary levels, we can mention what is due to the great responsibility that this intelligent system executes, facilitating and exercising strong bonds of collaboration and elevating the levels of business productivity, more than anything when the term of sending emails to a massive degree, is totally relative, because this software is the best thing you could consider, without excluding that in the same way it is adequate for your needs in relation to the marketing that you carry out in your company. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We use this software to relate all our operations, which are carried out through emails, whether they are transactional, confirmations of test subscriptions and even those of access information to our platform, since this system is in charge of receiving and giving programmed answers to these orders, in an unlimited period of time, which is perfect for these kinds of high importance works, since they have to do mostly with the operations that each one of the registered clients execute to our digital pages, whether it is a beginner registration, or more advanced verification resources. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite KC KANIKA C. Small-Business (50 or fewer emp.) 8/13/2020 "Elastic mail is fairly great for the price" 4/5 What do you like best about Elastic Email? Relatively clear to see the interface, major e-mail marketing features in a low cost, mostly professional-searching emails, customer support is fairly responsive, great value. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? The email design feature is a touch clunky and buggy, deliverability appears to become pretty low plenty of emails selecting junk e-mail! Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: The pricing of this application is affordable and any new individual can start a trial with this tool for sending the mails. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Overall, Elastic Email may lack a few of the level of smoothness and ease-of-utilization of a few of the bigger e-mail marketing providers, however, it certainly comprises for your with its low cost. Overall, we are pretty pleased with Elastic Email but have discovered other sources that provide us greater deliverability. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Marcus Q.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcus Q.") MQ Marcus Q. Small-Business (50 or fewer emp.) 12/10/2020 "20 years in this business and we've tried all the rest, trust me on this" 5/5 What do you like best about Elastic Email? Pricing is unbeatable. Onboarding is expert. Documentation is thorough. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Nothing, very rare but true. Nothing, very rare but true. Had to say it twice to pass form validation, doh! Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? High volume emailing and transactional emailing for all websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic GB Gokul B. Marketing Consultant Mid-Market (51-1000 emp.) 10/11/2020 "Ten thousands emails per month with Elastic Email" 4/5 What do you like best about Elastic Email? The pre-existing newsletter and marketing email templates are time-saving features of Elastic Email. Furthermore, it is also possible to create and design forms and landing pages for effective lead generation practices. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I doubt that it cannot let the user know whether the email is active and working with its domain verification tool. Plus, the user interface is a bit confusing for new users. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Since this is a browser-based bulk email marketing application, we find it useful for sending email to hundreds and thousands of email leads during our varieties of marketing and promotional campaigns. Review collected by and hosted on G2.com. Show More 10/21/2020 Validated ReviewerIncentivizedSource: G2 invite ![Nataliia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nataliia M.") NM Nataliia M. Product Owner Small-Business (50 or fewer emp.) 7/8/2020 "It's a terrible service!" 0/5 What do you like best about Elastic Email? Nothing. Account set up, support, and service are extremely bad. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Support doesn't notify about any system issues. We had a lot of emails not sent for the two days, and we should track it manually. This issue happens four times for three months. There is no status page to track system availability and issues. The filters by date don't work from time to time. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Please, do not choose Elastic if you want a stable service that works. Last year with Elastic was very hard and painful. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We have a horrible email service. We will change it in three months. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Elastic Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Email ](https://www.g2.com/products/elastic-email/discussions/new) GU Guest User • Last activity over 2 years ago What is Elastic Email used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-elastic-email-used-for) RL Ricardo Leite • Last activity over 5 years ago Any tips to get better results using Elastic Email with Mautic? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) [ View all Discussions ](https://www.g2.com/products/elastic-email/discuss) ## Pricing Options Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month ### Email API Pro Starting at $49.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) Elastic Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-mailgun) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-elastic-email) ##### ##### Elastic Email Features Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Administration Detailed Server Logs Alerts/Notifications Integrations Mail Send API [ View More Features ](https://www.g2.com/products/elastic-email/features) ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What FTP software is best for managing large file transfers across a corporate network where speed and reliability under load actually matter?](https://www.g2.com/discussions/what-ftp-software-is-best-for-managing-large-file-transfers-across-a-corporate-network-where-speed-and-reliability-under-load-actually-matter)[What platform provides automated budget allocation for social ads?](https://www.g2.com/discussions/social-media-advertising-what-platform-provides-automated-budget-allocation-for-social-ads)[Which load balancing software maintains session consistency even during planned server maintenance windows without routing users into broken states?](https://www.g2.com/discussions/which-load-balancing-software-maintains-session-consistency-even-during-planned-server-maintenance-windows-without-routing-users-into-broken-states) [Which automotive digital retailing platforms keep sales reps actively using the system past initial rollout without requiring ongoing retraining?](https://www.g2.com/discussions/which-automotive-digital-retailing-platforms-keep-sales-reps-actively-using-the-system-past-initial-rollout-without-requiring-ongoing-retraining)[What product analytics tools let a product manager run cohort analysis and funnel reports without writing SQL or waiting on a data engineer?](https://www.g2.com/discussions/what-product-analytics-tools-let-a-product-manager-run-cohort-analysis-and-funnel-reports-without-writing-sql-or-waiting-on-a-data-engineer)[Pros and Cons Details](https://www.g2.com/products/elastic-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)