--- title: Elastic Email Reviews meta\_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elastic Email but has limited features. Are you part of the Elastic Email team? [Upgrade your plan](https://my.g2.com/elastic-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. * * * Seller [Elastic Email](https://www.g2.com/sellers/elastic-email) Discussions [Elastic Email Community](https://www.g2.com/products/elastic-email/discuss) Languages Supported German, English, French, Italian, Polish, Portuguese, Spanish, Turkish Solution Type All-in-One Overview by Joshua Perina (CEO at Elastic Email) Show More ## Pricing Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-email/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Elastic Email Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudways ](https://www.g2.com/products/cloudways/reviews) Show More ![Zachary C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zachary C.") ZC Zachary C. Director & Founder Small-Business (50 or fewer emp.) 6/16/2022 "One of the best tools for transactional emails" 4/5 What do you like best about Elastic Email? Elastic mail makes handling sub-accounts really clean. This is perfect for us as an agency as each client has their own sub-account with their own credits, reputation, and billing. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? More recently a lot of mail bounces due to IP reputation and its not until we try to send the email again this is resolved. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic mail handles all of our transactional email sending. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Victoria S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria S.") VS Victoria S. Associate Media Planner Mid-Market (51-1000 emp.) 1/31/2022 "The most efficient and straightforward method of generating more leads and reaching consumers" 4.5/5 What do you like best about Elastic Email? Effortlessness in operation. For those who are new to email marketing, Elastic mail is a superb tool to have at your fingertips. even you have few minutes of peace. You may begin sending transactional emails, marketing emails, and more at little cost. If you're looking for one of the top email marketing tools out there, elastic mail has many features that include designs, A/B testing, Lead generation sharing and reporting, a personal IP, and online help if you want to learn fast. A simple technique gives an excess of benefits for no cost. You can use elastic mail to manage almost everything you need. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? In rare cases, the mobile device's view of the newsletter does not correspond to the actual appearance of the newsletter once it has been delivered. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: When it comes to email platforms, we highly suggest Elastic mail. Whether you are innovative, original, and quite well, this would be the system you are looking for. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Using Elastic has the advantage of allowing you to always choose a different model for the email that you are publishing, which is really vital for our company. It is critical to keep your buyers and clients alert so that they are constantly seeking something new and innovative. This provides an opportunity to sell and promote your goods and services effectively, which is ultimately the primary goal. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AC Anu C. Hr Consultant Mid-Market (51-1000 emp.) 1/29/2022 "Elastic Email Best One In Comparison to Other's Email Software" 5/5 What do you like best about Elastic Email? Our company is based on email marketing. Good email marketing software helps to grow our business so someone suggested Mail chimp and elastic email tool for our business. We have checked both software features and ratings. After that our company choosed Elastic Email for lead generation. We found it is good to generate landing pages without coding skills. We can directly work on HTML coding online and set email campaigns according to business proposals. Also have Autoresponder features to gain advantage of emails. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Dedicated ip for sending emails to target multiple countries and schedule email campaigns with responsive templates. We did not get issue updating email content dynamically. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Running an email marketing campaign for your business? Use Elastic Email. It's software that can help you grow your company through email marketing. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email is the best one for Campaign scheduling according to target countries. We can send email with the attachment editor. It provides multiple features of email tracking with Geolocation and Detailed activity tracking for the whole email campaign. We can add custom fields to our landing page and update content easily to generate business customers. Lots of email designer advantages we have found responsive layouts, Social media widgets, dynamic content and much more. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shalu B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalu B.") SB Shalu B. Senior Consultant Small-Business (50 or fewer emp.) 1/8/2022 "Best Email Marketing channel" 4/5 What do you like best about Elastic Email? An easy, quick, hassel free tool to send emails to multiple contact With easy logging in features, you can get there, create your contacts and send emails. The icing on the cake is the free trail version provided which helps us to try and test the product before paying the actual cost. Not only this the trial version itself allows a user to send 100 emails/day for lifetime, which makes it almost free for someone who has requirement to send 100 or less emails per day. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Not much to be pointed out here but one thing is their support services. If any issue is raised, they usually takes more time to get resolved which can probably be because of the difference in timezone. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: N/a Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? With a good SMTP server of their own, they provide a very good service. Not only this is a cost effective ( including the IP cost) tool but it also provides detailed user guide for easy navigation within the tool. Review collected by and hosted on G2.com. Show More 1/27/2022 Validated ReviewerIncentivizedSource: G2 invite RN Rahul N. o Small-Business (50 or fewer emp.) 5/4/2022 "Best email marketing automation tool" 5/5 What do you like best about Elastic Email? I like the most in this tool is autoresponder, mailing list management & newsletter management etc. I used wordpress theme with this. It's giving more accurate tracking results than others. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I didn't find any disadvantages of this tool. But the support team is replies are late. It could be better if they work on it. Otherwise the overall experience is good. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? The biggest issue I was face regarding automation, I this problem is solved by elastic email. Mailing list management, tracking, sub-unsub list management is so helpful. So that my business performance increases & it is more beneficial for me. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Shubham J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham J.") SJ Shubham J. Brand Executive Small-Business (50 or fewer emp.) 8/3/2022 "Elastic email is one of the nice tool to automate and send email marketing campaings" 3.5/5 What do you like best about Elastic Email? 1. Good route for transactional communication. 2. Detailed report about the email marketing campaigns. 3. Easy user interface and experience. 4. API integration is easy. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? 1. Server down issues. 2. Difficult to do email marketing automations Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? 1. Transactional communication 2. Promotional email marketing campaigns 3. Analysis of the campaigns sent. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/20/2022 "Elasticemail for SMEs" 3/5 What do you like best about Elastic Email? Bulk contact upload, discounted pricing, easy integration via APIs Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Slow, reports are inadequate, too many bugs in API Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Bulk communication to target audience Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Julian L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julian L.") JL Julian L. Technical Lead Small-Business (50 or fewer emp.) 11/23/2021 "Powerful and Easy to use Service!" 5/5 What do you like best about Elastic Email? The HTTP API is very robust, organized, well documented, and easy to use! Its dashboard is also powerful and allows us to integrate easily into our current workflow, and use the platform in no time Review collected by and hosted on G2.com. What do you dislike about Elastic Email? The process to purchase a private IP for email delivery is weird, so confusing, and sometimes frustrating Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: For developers and startups, this is an amazing tool to be integrated easily and into your current workflow. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We are using as a tool for both Transactional Email and Email Marketing. In both ways, it has been so robust and easy to use! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fred S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fred S.") FS Fred S. Co-founder Small-Business (50 or fewer emp.) 11/23/2021 "Everything You've Come to Expect from an ESP and Nothing More" 4/5 What do you like best about Elastic Email? Clean IP's and nearly flawless deliverability with essential analytics and solid A/B testing procedure. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Lacking in the template department in terms of creativity and prepare to have your content judged by their Mail IP watchdogs. A bit overboard just to maintain deliverability but only if you're a small company. Big companies seem to get a pass based on some of the newsletters I've received. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Don't expect fair treatment if you're an affiliate marketer. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? They'll keep your email marketing on track and a positive aspect of their email security if you're less likely to send those pesky \*undefined field\* messages they out you as the marketing sales wizard you usually are! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ifran I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ifran I.") II Ifran I. Senior Marketing Manager Mid-Market (51-1000 emp.) 12/27/2021 "Elastic Email Customer Review" 3.5/5 What do you like best about Elastic Email? The simplicity of the platform for users is the best thing about Elastic Email. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? More readymade templates for a wider range of industries would be ideal. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: One of the best email marketing softwares i have tried. Highly recommended!!! Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? I wanted to have a system that could help me centralize all my email marketing requirements, and Elastic Email is the best software that offered me all plus value for money. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Elastic Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Email ](https://www.g2.com/products/elastic-email/discussions/new) GU Guest User • Last activity over 2 years ago What is Elastic Email used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-elastic-email-used-for) RL Ricardo Leite • Last activity over 5 years ago Any tips to get better results using Elastic Email with Mautic? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) [ View all Discussions ](https://www.g2.com/products/elastic-email/discuss) ## Pricing Options Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month ### Email API Pro Starting at $49.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) Elastic Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-mailgun) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-elastic-email) ##### ##### Elastic Email Features Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Administration Detailed Server Logs Alerts/Notifications Integrations Mail Send API [ View More Features ](https://www.g2.com/products/elastic-email/features) ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What are the highest rated technology review platforms for unbiased software evaluation for enterprise procurement teams?](https://www.g2.com/discussions/what-are-the-highest-rated-technology-review-platforms-for-unbiased-software-evaluation-for-enterprise-procurement-teams)[Best software for boosting sales performance](https://www.g2.com/discussions/what-is-the-best-software-for-boosting-sales-performance)[Which automotive digital retailing tools simplify round-robin lead distribution and reduce paperless workflow complexity for dealership operations teams?](https://www.g2.com/discussions/which-automotive-digital-retailing-tools-simplify-round-robin-lead-distribution-and-reduce-paperless-workflow-complexity-for-dealership-operations-teams) [Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[Pros and Cons Details](https://www.g2.com/products/elastic-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)