--- title: Elastic Email Reviews meta\_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elastic Email but has limited features. Are you part of the Elastic Email team? [Upgrade your plan](https://my.g2.com/elastic-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. * * * Seller [Elastic Email](https://www.g2.com/sellers/elastic-email) Discussions [Elastic Email Community](https://www.g2.com/products/elastic-email/discuss) Languages Supported German, English, French, Italian, Polish, Portuguese, Spanish, Turkish Solution Type All-in-One Overview by Joshua Perina (CEO at Elastic Email) Show More ## Pricing Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-email/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Elastic Email Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudways ](https://www.g2.com/products/cloudways/reviews) Show More ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Small-Business (50 or fewer emp.) 9/26/2023 "My Experience Using Elastic Email" 2.5/5 What do you like best about Elastic Email? I liked the that its sign up process wasn't complicated and its platform's userfriendlness was decent. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I found that the emails deliverability was rather slow, so it took a long time for the mail to reach its destination. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? None at this time there is currently no benefit for me. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Vladimir S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vladimir S.") VS Vladimir S. Mid-Market (51-1000 emp.) 7/6/2023 "non-transparent terms of payment and review of payment for services" 2.5/5 What do you like best about Elastic Email? Good value for money. easy to use and set up Review collected by and hosted on G2.com. What do you dislike about Elastic Email? non-transparent ability to lower the subscription, do not go out of their way to resolve current requests Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? just use it Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Anal P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anal P.") AP Anal P. Analyst - Marketing Analytics Mid-Market (51-1000 emp.) 4/25/2022 "The best in world Email Marketing and Lead generation tool :-)" 5/5 What do you like best about Elastic Email? Elastic email is effortless in use and is one of the easiest tools for Email marketing domain and expertise. Easy to use UI/UX and great deliverability is its USP. I love the fact how easily Elastic email has helped us gain more leads and nurture existing leads with email and nurture campaigns. Love the fact how easy it is to use and operate. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? The integrations and analytics of email deliverability can be increased to enhance tracking of the campaigns. It would have been great if there was more integrability with other CRMs and analytics tools to better record details and analytics of these very usefull campaigns. Nothing more than that. Everything else is best. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We are using Elastic email to generate leads through email marketing and also nuture our exisiting leads through nurture campaigns. It has increased rate of lead generations and also helped us track more leads and nurture more and given a insane ROI. It's one of the easiest tool to use around. Using it since tqo quarters. Review collected by and hosted on G2.com. Show More 8/15/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Shreya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shreya S.") SS Shreya S. Marketing Executive Mid-Market (51-1000 emp.) 8/11/2022 "One stop to send bulk emails at once" 4/5 What do you like best about Elastic Email? One of the best way to send bulk emails under elastic, its very easy to create htmls under elastic and send emails, they can send at one thousands of emails and the software dont even get hang. The customer service is amazing they reply in mins even after the time difference all the executives are helpful and they make sure that your problem is solved in no time. You can add all the lakhs of contact information in them. It also help to track each and every email if its received, not received, number spam, and many more. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? For a newbie it will be little difficult to undersatand as their UX is little complex and But once your start using it only daily bases its very easy to use and sometimes the you may face problem in sending emails to the casue of heavy data. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Helps me and my team to send bulk promotional and transactional emails on daily bases and helsps to mentain contact data in a category format which is very easy to identify. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite MD Mario D. Software developer Small-Business (50 or fewer emp.) 5/3/2023 "Nice mail list service" 4/5 What do you like best about Elastic Email? Good service to sending largest mail list. Good price for the smtp service. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? The price of a mounth mail list is a little bit expensive. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Sending large number of mail for marketing purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Md Abdul M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Md Abdul M.") MM Md Abdul M. Business Development Manager Mid-Market (51-1000 emp.) 6/15/2022 "Elastic Email is Great Email Marketing Service" 5/5 What do you like best about Elastic Email? Elastic Email is the best email marketing platform where you can do bulk emailing they have both features like you can use it as Software as a service or even Integration as a service best thing is you can send unlimited emails they just only charge for the contact you are adding in the list no other company provide you this all other companies are charge based on you sent the email to suppose if you are some eCommerce company you know how many customers you have you just have to pay the contacts you can send unlimited emails best platform email marketing. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? nothing to dislike in this but looks like pricing is quite high for the contacts you list but its a new concept where you only be charged for contacts, you will have trouble with outlook and Hotmail Delivery (might be fixed with private IPs) Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We are using for email marketing even though we are using it for a transactional email with email API service, because of its fastest delivery we are using this service & user will get email in Inbox where when we where using other email services it was going on SPAM folder main thing to use this mailing service users should receive mails inbox. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Clarice M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Clarice M.") CM Clarice M. SEO Content Writer and Content Creator Small-Business (50 or fewer emp.) 8/26/2022 "Effective and reliable email automation tool" 4/5 What do you like best about Elastic Email? Elastic email has made the process of scheduling a automation campaign a lot simpler. It is budget friendly and it enhances sales productivity to a great extent. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Sometimes, the email throughput is slow which leads to additional spending towards buying IPs. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? As we scedule an automated campaign, it has massively helped us to increase sales and revenues. Elastic email is almost 40% cheaper as compared to other email marketing service providers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ajinkya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ajinkya M.") AM Ajinkya M. Deputy Manager Marketing Mid-Market (51-1000 emp.) 7/21/2022 "Affordable email delivery service" 4/5 What do you like best about Elastic Email? Its affordable, does not require constant inbox checking as emails mostly deliver in inbox, decent support. Serves the purpose very well as a email delivery solution. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Seems a bit oldish, new gen tech like amp, gmail annotations, etc docs are missing or incomplete, sluggish sometimes. Also the support response are slow and pretty standard (almost robotic). Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Its a cost effective solution very well suited for startups or small to medium businesses. Does not require a very tech savy person to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pradeep G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradeep G.") PG Pradeep G. Digital Marketing Executive - Marketing Tech & Operations Mid-Market (51-1000 emp.) 7/26/2022 "Good affordable email service provider" 4/5 What do you like best about Elastic Email? Api implementation is very easy and convenient to use Review collected by and hosted on G2.com. What do you dislike about Elastic Email? The dashboard is too slow, and speed improvements are needed Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic help us to improve the email transactions and promotional email delivery. Speed of the Email delivery is higher as compared with the other services provider in same price segment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mubeen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mubeen R.") MR Mubeen R. Marketing Consultant Small-Business (50 or fewer emp.) 6/25/2022 "Best email marketing campaign platform for subscribers, 100% delivery!" 5/5 What do you like best about Elastic Email? 100% email delivery into the inbox to subscribers! Best performance tracking, easy and simple, fast and intelligent customer service, cost-effective price compared with competitors. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? The compliance policy is relatively strict and inflexible. Everything operates correctly within spam law. If pricing is reduced further, focus on email list building policy. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: I have got excellent benefits from email marketing with elastic emails, it's easy to use and offers the best price. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? If the price decreases, I will buy a large package. No, I have stopped receiving benefits. I will be more productive by using Elastic Email, yes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Elastic Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Email ](https://www.g2.com/products/elastic-email/discussions/new) GU Guest User • Last activity over 2 years ago What is Elastic Email used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-elastic-email-used-for) RL Ricardo Leite • Last activity over 5 years ago Any tips to get better results using Elastic Email with Mautic? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) [ View all Discussions ](https://www.g2.com/products/elastic-email/discuss) ## Pricing Options Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month ### Email API Pro Starting at $49.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) Elastic Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-mailgun) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-elastic-email) ##### ##### Elastic Email Features Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Administration Detailed Server Logs Alerts/Notifications Integrations Mail Send API [ View More Features ](https://www.g2.com/products/elastic-email/features) ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What are the highest rated technology review platforms for unbiased software evaluation for enterprise procurement teams?](https://www.g2.com/discussions/what-are-the-highest-rated-technology-review-platforms-for-unbiased-software-evaluation-for-enterprise-procurement-teams)[Best software for boosting sales performance](https://www.g2.com/discussions/what-is-the-best-software-for-boosting-sales-performance)[Which automotive digital retailing tools simplify round-robin lead distribution and reduce paperless workflow complexity for dealership operations teams?](https://www.g2.com/discussions/which-automotive-digital-retailing-tools-simplify-round-robin-lead-distribution-and-reduce-paperless-workflow-complexity-for-dealership-operations-teams) [Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[Pros and Cons Details](https://www.g2.com/products/elastic-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)