--- title: Elastic Email Reviews meta\_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elastic Email but has limited features. Are you part of the Elastic Email team? [Upgrade your plan](https://my.g2.com/elastic-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. * * * Seller [Elastic Email](https://www.g2.com/sellers/elastic-email) Discussions [Elastic Email Community](https://www.g2.com/products/elastic-email/discuss) Languages Supported German, English, French, Italian, Polish, Portuguese, Spanish, Turkish Solution Type All-in-One Overview by Joshua Perina (CEO at Elastic Email) Show More ## Pricing Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-email/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Elastic Email Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudways ](https://www.g2.com/products/cloudways/reviews) Show More AG Anika G. Small-Business (50 or fewer emp.) 4/15/2024 "Best email marketing tool that work." 4/5 What do you like best about Elastic Email? Elastic Email stands out for its exceptional deliverability rates, ensuring that our emails reach the intended audience's inboxes. The platform offers a comprehensive set of features that cater to the needs of marketing professionals, making it a powerful tool for creating and managing successful email campaigns. It's so easy to use and setup also. Customer service has helped me to setup it. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? While Elastic Email's pricing structure may seem complex initially, upon closer examination, it offers a fair and competitive pricing model considering the extensive features and value it provides. The platform's benefits far outweigh any minor concerns regarding pricing complexity. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email has significantly streamlined our email marketing processes, allowing us to create and execute campaigns efficiently. The intuitive drag-and-drop editor and pre-designed templates enable us to craft professional-looking emails quickly. The automation features have been particularly beneficial, enabling us to set up targeted email sequences that deliver the right message to the right audience at the right time. They had increased our company sell and I mostly love them because of it. Review collected by and hosted on G2.com. Show More 5/14/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Adil E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adil E.") AE Adil E. Marketing Expert Information Technology and Services Small-Business (50 or fewer emp.) 1/15/2024 "Affordability and reliability at its best" 5/5 What do you like best about Elastic Email? Discovering Elastic Email rewrote my email marketing story. With a user-friendly interface, it seamlessly integrated bulk email management and advanced automation into my campaigns. The email designer is very easy to use and have a intutive drag and drop feature making it simpler to design the emails as I want to. What sets Elastic Email apart is its affordability, a refreshing change in a market cluttered with pricey options. It's probably the cheapest option in Pakistan yet it provide the same benefits as other more premium options. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? AI is a term being thrown around a lot nowadays. The only think I miss, perhaps very minutely is the automatic email content producer that can save me time, at times. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? And easy to do email marketing and the analytics that come with it, helping you take the right action accordingly. The affordability factor that comes with it and its reliable nature has greatly enabled me to connect with my customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Iti C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Iti C.") IC Iti C. Digital Marketing Manager Small-Business (50 or fewer emp.) 6/29/2020 "Best Delivery and Support" 4.5/5 What do you like best about Elastic Email? Likes: Easy to use and learn Warmed up IPs Great SMTP Quick Support Assured Delivery Cost-effective Great product for SMBs and Media companies Step By Step Guides available Elastic email is very cost-effective and solves makes email marketing very smooth once you get a hold of the software. It is very simple and yet effective as they provide you with warmed up IPs if you're following the right process the delivery is assured. IP cost is very reasonable as well as the reporting and track metrics. Landing Page feature is also available now. Attachment sends are chargeable. Unlike other ESPs they provide warmed up IPS and not neutral. They are growing day by day Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Dislikes: Fewer Templates can add more for eCommerce, giftings. The editor is a bit rigid. More varieties of templates can be added. Support is bit slow sometimes , problem can arise if it is a critical issue. Maintenance of servers are not pre-informed, this can cause a trouble at times. Automation is yet to be added. Review collected by and hosted on G2.com. Recommendations to others considering Elastic Email: Must have for media agencies and SMBs. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Problems Solving: Providing cost-effective, economical software for marketing to clients. Efficient support team. Providing the best solution top media clients and delivery. Benefits: Customers are happy to use technology and budget-wise. SMTP requirements can be easily fulfilled. Easy to set up, no download required. SAAS based platform growing day by day. One of the best ESP's for simple mail sends along with high frequency senders like agencies. Review collected by and hosted on G2.com. Show More 12/29/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 6/2/2024 "Fast and efficient" 4/5 What do you like best about Elastic Email? It sends an automated response with little to no configuration needed. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? It does take some time to generate an email once conditions have been met. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? It sends an email when an error on a system has been logged. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![shrinath i.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "shrinath i.") SI shrinath i. Content Analyst Small-Business (50 or fewer emp.) 11/6/2023 "Bulk emails sent easily" 5/5 What do you like best about Elastic Email? It is one of the cost effective and budget platform for sending bulk emails. The same is also reliable for working on. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? There is nothing as of now I dislike about the same Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? The elastic mail sorted out issues with remarketing emails and also the transaction emails that has to be sent to the customer. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SG sujith g. Mid-Market (51-1000 emp.) 6/6/2023 "Perfect email sending platform to send out bulk emails" 5/5 What do you like best about Elastic Email? The servers and IPs provided by elastic email is on point and we never faced any issue while sending out bulk emails too Review collected by and hosted on G2.com. What do you dislike about Elastic Email? We use elastic API in our platform. So we never faced issue in elastic email platform. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? This is one of the best email marketing platforms for sending out bulk emails. We have tired many platforms for sending bulk emails but elastic standout and the pricing is also quite affrodable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") UI Verified User in Information Services Small-Business (50 or fewer emp.) 8/9/2023 "Free Subscription review" 4/5 What do you like best about Elastic Email? I used the free tier of elastic mail. So I was able to send mail only to me just like newsletter. They provide a SMTP domain server including the mail template for free. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? As the free tier comes with its own disadvantages, The problem I faced was mail takes a lot of time to receive. Minimum of 5 to 10 mins is required to recieve the mail Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? I could share upto 100 emails per day and 10K mail per month. I had set of users in my domain. So I was able to send mails to all of them at a time like a Newsletter. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sujith B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sujith B.") SB Sujith B. Marketing Specialist Mid-Market (51-1000 emp.) 6/15/2023 "Shared IP's are good for bulk email sending" 4.5/5 What do you like best about Elastic Email? The ultimate email marketing platform. Sending unlimited bulk emails Experienced the best email marketing solution for eCommerce. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Noting in particular to mention but the prices can be lower, and support can be better and quick. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Automated campigns are very good when compared to similar-priced alternatives. Does not require a very tech savy person to use. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from User Profile JM johana m. Small-Business (50 or fewer emp.) 3/2/2023 "Best Email Marketing Software for any business" 5/5 What do you like best about Elastic Email? We could use some API-based technologies and connect transactional messaging with SMTP. The solution is effective. Our inquiries were answered by the documentation. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? We have to take care of our expenses as a startup. Elastic Email provides a fantastic solution at a reasonable cost. We also adore their support staff. Although we didn't frequently require them, whenever an issue arose, their prompt response relieved our pain. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Sending transactional emails is easy for the company; this software is very beneficial; with cost reduction and an increase in productivity, our business performance increased by 50 %. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 10/7/2023 "Pros and Cons of Elastic Email" 4/5 What do you like best about Elastic Email? It is quite user-friendly. Also, it allows you to send numerous emails without any glitch. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? It takes alot of time to receive emails using Elastic Email. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? It allows me to send loads of emails for marketing purposes. This has in turn increased our company's sales and revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Elastic Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Email ](https://www.g2.com/products/elastic-email/discussions/new) GU Guest User • Last activity over 2 years ago What is Elastic Email used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-elastic-email-used-for) RL Ricardo Leite • Last activity over 5 years ago Any tips to get better results using Elastic Email with Mautic? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) [ View all Discussions ](https://www.g2.com/products/elastic-email/discuss) ## Pricing Options Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month ### Email API Pro Starting at $49.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) Elastic Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-mailgun) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-elastic-email) ##### ##### Elastic Email Features Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Administration Detailed Server Logs Alerts/Notifications Integrations Mail Send API [ View More Features ](https://www.g2.com/products/elastic-email/features) ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What are the highest rated technology review platforms for unbiased software evaluation for enterprise procurement teams?](https://www.g2.com/discussions/what-are-the-highest-rated-technology-review-platforms-for-unbiased-software-evaluation-for-enterprise-procurement-teams)[Best software for boosting sales performance](https://www.g2.com/discussions/what-is-the-best-software-for-boosting-sales-performance)[Which automotive digital retailing tools simplify round-robin lead distribution and reduce paperless workflow complexity for dealership operations teams?](https://www.g2.com/discussions/which-automotive-digital-retailing-tools-simplify-round-robin-lead-distribution-and-reduce-paperless-workflow-complexity-for-dealership-operations-teams) [Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[Pros and Cons Details](https://www.g2.com/products/elastic-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)