--- title: Elastic Email Reviews meta\_title: 'Elastic Email Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 212 reviews by the users' company size, role or industry to find out how Elastic Email works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 212 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Elastic Email Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Elastic Email but has limited features. Are you part of the Elastic Email team? [Upgrade your plan](https://my.g2.com/elastic-email/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Elastic Email is a powerful, affordable email delivery platform designed to help businesses manage email campaigns and chat messages. It enables email marketing, transactional messaging, automated marketing, and two-way communication channels, making it loved by small and mid-sized businesses, startups, and e-commerce businesses. Key aspects of Elastic Email include the Email API & SMTP, which allow developers to easily integrate email sending into their applications to send transactional messages. Email Marketing tools like a drag-and-drop editor supported by AI, smart contacts management, email automations, sign-up forms, pop-ups, and analytics to track the most important email metrics. Elastic Email also offers tools for Chat and Conversations management to keep the teams and customers aligned, thanks to live chat, team chat, and help desk features. Businesses can use various Integrations to connect their apps, shops, or platforms with top-notch email sending capabilities provided by Elastic Email. Elastic Email is known for its flexible pricing, scalable infrastructure, and responsive 24/7 customer support via email and chat, making it a top choice for companies looking to supercharge their email communication strategy. * * * Seller [Elastic Email](https://www.g2.com/sellers/elastic-email) Discussions [Elastic Email Community](https://www.g2.com/products/elastic-email/discuss) Languages Supported German, English, French, Italian, Polish, Portuguese, Spanish, Turkish Solution Type All-in-One Overview by Joshua Perina (CEO at Elastic Email) Show More ## Pricing Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) ## Top-Rated Alternatives [ ![Brevo Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brevo Marketing Platform") Brevo Marketing Platform 4.5/5(2,621) ](https://www.g2.com/products/brevo-marketing-platform/reviews) [ ![Email API](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Email API") Email API 4.4/5(733) ](https://www.g2.com/products/netcore-private-limited-email-api/reviews) [ ![Intuit Mailchimp Email Marketing](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp Email Marketing") Intuit Mailchimp Email Marketing 4.3/5(12,984) ](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) [ View All Alternatives ](https://www.g2.com/products/elastic-email/competitors/alternatives) ## User Insights Average based on 212 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Elastic Email Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Cloudways ](https://www.g2.com/products/cloudways/reviews) Show More ![Adam B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam B.") AB Adam B. Technical Consultant Small-Business (50 or fewer emp.) 12/11/2025 "Reliable Email Delivery With Room to Grow" 4.5/5 What do you like best about Elastic Email? I like how easy it is to set up an account and start sending campaigns, which really cuts down on the initial learning curve. The interface feels intuitive most of the time and lets me complete common tasks fast, even when I'm using it several times a week. I also enjoy the fact that it integrates with many external platforms, making it a smooth part of my overall workflow. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Some of the more advanced features take a bit of digging to find, and that slows me down occasinally when I'm setting up automations. The template editor is functional but could be more flexible, especially when compared to other tools I've used. I also think the customer support response times vary, which can create a little anxiety when you need quick help. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email helps me maintain consistent communication with clients without having to manually send everything, which saves a great deal of time. The automation tools make recurring messaging easy to manage, even if they require some setup effort at first. It also provides clear performance data so I dont have to guess which emails are working and which need improvement. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SL Steven L. Internet Marketing Manager Mid-Market (51-1000 emp.) 5/6/2026 "Reliable Email Delivery, but Terrible Support When It Mattered" 2/5 What do you like best about Elastic Email? Elastic email worked well and was reliable, domain verification was easy and I had no trouble onboarding other locations in our portfolio Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I was using an Elastic Email integration with Cloudways and the support system was terrible when I needed it most Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic email made it easy to set up SMTP mail delivery from my server environment thanks to an integration. It solved the problem of reliable mail delivery with monitoring from a single place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ruben M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ruben M.") RM Ruben M. Web Strategist & Consultant Small-Business (50 or fewer emp.) 1/29/2026 "Intuitive and Effective Email Platform" 5/5 What do you like best about Elastic Email? I love how easy the Elastic Email platform is to use, and the intuitive nature of being able to separate lists is something I really appreciate. It really helps parse through very complex data where I'm able to augment and segment into audience lists that are very useful. Setting it up was very easy too. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I would say overall, what can be improved is, integrations. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email helps me parse through complex data to augment and segment audience lists effectively. It simplifies the emailing process with its ease of use and intuitive list separation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite WS Williams S. 12/13/2025 "Simple Integration, Effective Alerts" 4/5 What do you like best about Elastic Email? I use Elastic Email for transactional email delivery, including password reset and account verification. I really like using it for e-commerce notifications, especially for sending order confirmations. It's also helpful for sending alerts related to product usage and maintaining system health. I find it particularly valuable for scaling information and engagement. The setup was awesome and simple to integrate. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I find the marketing and campaign management lacking, especially due to the absence of Drag and Drop Editor features. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email effectively handles password resets, account verifications, and e-commerce notifications like order confirmations. It also scales information and engagement, and makes integration simple. It's awesome and simple to set up for use in alerting systems to maintain health. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EW Elizabeth w. Manager Small-Business (50 or fewer emp.) 12/12/2025 "Effortless Email Management with Elastic Email" 5/5 What do you like best about Elastic Email? I like how Elastic Email is designed to help businesses, developers, and marketers send, manage, and track a high volume of emails effectively. The email automation makes my work easier, especially in audience growth and management, which is valuable for developers like me. The initial setup of Elastic Email is seamless, and I'm very likely to recommend it. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Internal engine upgrade. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email helps with email automation, audience growth, and management, making work easier for developers like me. It's seamless to set up. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic DK Devina K. HR Mid-Market (51-1000 emp.) 10/8/2025 "Great platform for Bulk Email Campaigns" 5/5 What do you like best about Elastic Email? Elastic Email is fast, reliable and easy for small businesses. It provides high email deliverability and automation tools. Also has proper documentation for Integrations. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? Everything works well, but should also provide more ready made email templates. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? With Elastic email, i can manage promotional and transactional emails from one place. The tracking feature helps me understand customer engagement better so that i can optimize my promotional activity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Prince C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prince C.") PC Prince C. Quality Control Specialist Enterprise (\> 1000 emp.) 6/12/2025 "Reliable and Scalable Email Platform with Great Deliverability" 5/5 What do you like best about Elastic Email? What I like best about Elastic Email is its straightforward and intuitive interface, making it easy to set up and manage email campaigns. The platform also offers excellent deliverability rates, ensuring my emails reach recipients' inboxes consistently. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? What I dislike about Elastic Email is that the reporting features could be more detailed, especially when it comes to user engagement and behavior tracking. Additionally, the customer support response times can be slow, which can be frustrating when facing urgent issues. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? Elastic Email solves the problem of managing large-scale email campaigns by providing a reliable platform for sending, tracking, and automating emails. It benefits me by streamlining the process, saving time, and improving the effectiveness of my email marketing efforts with high deliverability and helpful analytics. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![César Iván R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "César Iván R.") CR César Iván R. Especialista SEO Marketing and Advertising Small-Business (50 or fewer emp.) 4/1/2025 "Excellent service with a very favorable price" 5/5 What do you like best about Elastic Email? It is a very versatile platform, we currently use it for SMTP service and via API in connection with our websites and it is fantastic, the rates are very favorable and we have never had any issues with the service. They also have the option to manage the entire email marketing part from there, and you can create automated flows and other very valuable elements for businesses. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? We have had some inconveniences with technical support, nothing major but a few days ago we had problems with access and no one helped us. They wrote days later but this caused us to have issues with the account due to delayed attention. Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? we have seen constant updates in their services, this is useful for companies that are growing and need to scale, elastic offers it and often goes beyond Review collected by and hosted on G2.com. Show More 4/15/2025 Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated DH Derrick H. Tailor Small-Business (50 or fewer emp.) 4/14/2025 "Email marketing and delivery platform that offers a range of features" 4/5 What do you like best about Elastic Email? I love Elastic Email's reliable delivery and personalization features help businesses provide a better customer experience Review collected by and hosted on G2.com. What do you dislike about Elastic Email? I noted that the reporting features could be more advanced and Adding more advanced reporting features could provide users with more insights into email performance Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? It helps me solve many problems Elastic Email helps ensure high deliverability rates, reducing the risk of emails being marked as spam or blocked by email providers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Ijaz H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ijaz H.") IH Ijaz H. CEO Marketing and Advertising Small-Business (50 or fewer emp.) 2/22/2022 "Elastic Email Honest User Review" 5/5 What do you like best about Elastic Email? Well, The Elastic Email rather than sending emails to your customers from your own SMTP , they have solution for your needs. They provide plug and play integration. Review collected by and hosted on G2.com. What do you dislike about Elastic Email? While being a user of Elastic Email i can say sometime we sent emails and customers open them in mobile. they ll find unadjusted data in emails. so they need to improve that Review collected by and hosted on G2.com. What problems is Elastic Email solving and how is that benefiting you? We have used to send emails for our customers who have left something in their cart on our store. We send daily and weekly reminders to them to generate more sales. Review collected by and hosted on G2.com. Show More 12/30/2024 Validated ReviewerIncentivizedSource: G2 invite ## Questions about Elastic Email? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Elastic Email ](https://www.g2.com/products/elastic-email/discussions/new) GU Guest User • Last activity over 2 years ago What is Elastic Email used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-elastic-email-used-for) RL Ricardo Leite • Last activity over 5 years ago Any tips to get better results using Elastic Email with Mautic? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/any-tips-to-get-better-results-using-elastic-email-with-mautic) [ View all Discussions ](https://www.g2.com/products/elastic-email/discuss) ## Pricing Options Pricing provided by Elastic Email. ### Free Free ### Email API Starter Starting at $19.00 50000 emails Per Month ### Email API Pro Starting at $49.00 50000 emails Per Month [ View More Pricing Information ](https://www.g2.com/products/elastic-email/pricing) Elastic Email Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_71577b0678d3ce4ff66cd7045e79f465/twilio-sendgrid-email-api.jpg "Product Avatar Image") Twilio SendGrid Email API 4/5(368) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-twilio-sendgrid-email-api) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_4fbe3aaf854988beaf4843bf753d8296/mailgun%282%29.png "Product Avatar Image") Mailgun 4.2/5(321) [ Compare Now ](https://www.g2.com/compare/elastic-email-vs-mailgun) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b3390b4cc3d92e87d570895f7358c003/amazon-simple-email-service-amazon-ses.jpg "Product Avatar Image") Amazon 4.3/5(203) [ Compare Now ](https://www.g2.com/compare/amazon-simple-email-service-amazon-ses-vs-elastic-email) ##### ##### Elastic Email Features Email Marketing Email and Mobile Preview Manage Email Lists High-Volume Sending Reporting & Analytics Basic Reporting Administration Detailed Server Logs Alerts/Notifications Integrations Mail Send API [ View More Features ](https://www.g2.com/products/elastic-email/features) ##### Categories on G2 [Email Tracking](https://www.g2.com/categories/email-tracking)[Email Marketing](https://www.g2.com/categories/email-marketing)[Transactional Email](https://www.g2.com/categories/transactional-email) ##### Explore More [What are the highest rated technology review platforms for unbiased software evaluation for enterprise procurement teams?](https://www.g2.com/discussions/what-are-the-highest-rated-technology-review-platforms-for-unbiased-software-evaluation-for-enterprise-procurement-teams)[Best software for boosting sales performance](https://www.g2.com/discussions/what-is-the-best-software-for-boosting-sales-performance)[Which automotive digital retailing tools simplify round-robin lead distribution and reduce paperless workflow complexity for dealership operations teams?](https://www.g2.com/discussions/which-automotive-digital-retailing-tools-simplify-round-robin-lead-distribution-and-reduce-paperless-workflow-complexity-for-dealership-operations-teams) [Best automatic dialing programs for business use](https://www.g2.com/discussions/best-automatic-dialing-programs-for-business-use)[Which enterprise mobility management platforms give IT teams strong security without overwhelming enrollment complexity?](https://www.g2.com/discussions/which-enterprise-mobility-management-platforms-give-it-teams-strong-security-without-overwhelming-enrollment-complexity)[Pros and Cons Details](https://www.g2.com/products/elastic-email/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)