[ eKomi Reviews ](https://www.g2.com/products/ekomi/reviews) [ eKomi Reviews ](https://www.g2.com/products/ekomi/reviews) # eKomi Pricing Overview [Editedit](https://my.g2.com/ekomi/pricings) ## eKomi Pricing Key Insights Last updated on Jul 28, 2026 * * * eKomi does not offer a **free trial**. Information about eKomi pricing, plan availability, and costs is not listed on G2 by the vendor. Buyers typically need to engage directly with the vendor to understand pricing options. Final cost negotiations to purchase eKomi must be conducted with the seller. * * * Rated 2.8 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. We offer only catered solutions which truly answer the needs of our clients. From customized solutions, to single products, to convenient bundles; we have the products that fit. For more detailed pricing information, simply book a demo with us or get in touch with us via email through our profile. Pricing information for eKomi is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase eKomi must be conducted with the seller. Pricing information was last updated on August 28, 2017 Show More ## eKomi Pricing FAQs Generated using AI Who is eKomi pricing best suited for? Based on G2 reviewer demographics and sentiment, eKomi's pricing and feature set appear best suited for mid-market and enterprise organizations in industries like outsourcing, computer software, and accounting that prioritize Google seller ratings, pulse surveys, and employee engagement analytics. G2 reviewers from these segments highlight automation, cloud integration, and review generation as core benefits. Small businesses appear underserved given recurring complaints about customer service responsiveness, rigid annual contracts, and auto-renewal terms. eKomi's custom-quote pricing model further favors organizations with dedicated procurement resources rather than small teams seeking transparent, flexible, or month-to-month billing arrangements. What are the key differences between the free and paid versions of eKomi? eKomi offers no free tier or publicly listed pricing tiers according to G2's pricing data for eKomi. Access is granted through custom quotes, meaning all users are on paid arrangements negotiated directly with eKomi. G2 reviewers note that eKomi's pricing includes annual contracts that auto-renew without explicit user notification, a point flagged critically by multiple small-business reviewers. There is no self-serve entry point or trial mentioned across G2 reviews. Prospective buyers should be aware that eKomi's paid plans involve binding annual commitments, and cancellation requires direct contact with eKomi rather than self-service account management. Is eKomi considered good value for its pricing? G2 reviews of eKomi present a sharply divided value picture. Small-business reviewers frequently cite poor customer service, aggressive auto-renewal contracts, and difficulty canceling as serious concerns, with multiple reviewers warning others to avoid eKomi entirely. One G2 reviewer switched to Reviews.io, citing better UI and features. Enterprise and mid-market reviewers rate eKomi's pricing as expensive but acknowledge automation and Google integration benefits. A chemicals-industry reviewer noted a low price point as a positive. Overall, eKomi's pricing of custom quotes makes cost predictability difficult, and recurring billing disputes documented across G2 reviews significantly undermine perceived value, particularly for small businesses. ## Top-Rated Alternatives [ ![Trustpilot](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Trustpilot") Trustpilot 3.4/5(261) ](https://www.g2.com/products/trustpilot/reviews) [ ![Reviews.io](https://images.g2crowd.com/uploads/product/hd_favicon/6b8d53eba1c4525d0717c71d65fa80d9/reviews-io.svg "Reviews.io") Reviews.io 4.8/5(652) ](https://www.g2.com/products/reviews-io/reviews) [ ![Bazaarvoice](https://images.g2crowd.com/uploads/product/hd_favicon/66bd73578d916af327593b85a2025d9d/bazaarvoice.svg "Bazaarvoice") Bazaarvoice 4.2/5(809) ](https://www.g2.com/products/bazaarvoice/reviews) [ View All Alternatives ](https://www.g2.com/products/ekomi/competitors/alternatives) ## eKomi Alternatives Pricing The following is a quick overview of editions offered by other [Review Management Software](https://www.g2.com/categories/review-management-software) | Product | Price | Features | | --- | --- | --- | | ![Trustpilot](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png)[Trustpilot](https://www.g2.com/products/trustpilot/reviews) Plus plan | Starting at $299.00 | Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools. 8 widgets 3 User logins 200 monthly invitations Ad-free profile on Trustpilot.com Customize your profile page Competitor module Social media sharing tools Downloadable marketing assets | | ![Reviews.io](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0cd1b70034667ce9659a6bd9ca996a4/reviews-io.png)[Reviews.io](https://www.g2.com/products/reviews-io/reviews) Essentials | $29.00300 Review Invites Per Month | Build trust & drive conversions, it's easier than ever to get started. Product & Company Reviews Photo & Video Reviews Automated Review Collection Dynamic Link Klaviyo Integration Review Replies Profanity Filter Review Auto-language Tagging Multi-language Management | | ![Sprinklr Social](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e04e4aaf59fc62bd4dc642ca5765f978/sprinklr-social.png)[Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) Essentials- Growth Package | $2,800.001 User Per Year | The Standard Plan offers essential social media management features tailored for smaller teams, focusing on basic listening, publishing, engagement, and reporting. Powered by AI-driven capabilities, it enables teams to monitor online conversations, schedule and distribute content, manage audience interactions, and track performance efficiently. Designed for those handling fundamental social media operations, this plan helps streamline workflows and enhance strategy with simple yet effective tools. Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management Cross Module Social Publishing and Engagement Social Listening Knowledge base Benchmarkeing | Various alternatives pricing & plans Pricing information for the above various eKomi alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. ## eKomi Pricing Reviews (1) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") ER Verified User in Retail Small-Business (50 or fewer emp.) 5/7/2024 "Shocking Experience" 0/5 What do you like best about eKomi? The software was ok until they changed it and then it went downhill really badly and then they blamed their customers instead of taking responsibilty. Review collected by and hosted on G2.com. What do you dislike about eKomi? We were a customer of theirs. They changed their internal system and removed our credit card details. We received a request to enter our credit card details in their new system but it would not accept it. We attempted to contacted them but go not reply. The service was cut off and we thought fine end of the matter. Then a few months later we get a contact through our website (eKomi had the directors contact details and email address from the set up process but we never received any emails from them about an issue) threatening with legal action and demanding we pay all the bills including after they cut off the service. We replied to ask what the issue was and they advise that no one had replied that had sent us numerous emails - we checked every address and no one had received any emails from them. We provided proof of this to eKomi and they simply didn't care. They sent internal screenshot of some messaging system they used but they didn't come to us. That is a major red flag..... I want to remind any readers of this that eKomi software is designed to send emails to your customer for feedback. if they can even contact their own customers about an issue - what good is their software to you?? Seriously utterly incompetent. We had a signed a year contract which was already finished when the issue with credit card happened - just for clarity the issue was on their side with their new system - nothing to do with our credit card. We had screenshots from the issue when we attempted to contact them. Again eKomi didn't care - they claim the contract renews for 12 month each time automatically without any notification or consent from the user.... seriously talk about draconian.... Is that even legal? They threatened us with legal action to pay the full 2nd year including the months after the service had been stopped. The finance person couldn't care less - she only cared about getting money out of us. The fact their software failed miserably and the issue was entirely on their side and they didn't respond to our request for help meant nothing to her. There are many alternatives out there - All I know for sure is eKomi should be avoid at all cost. Review collected by and hosted on G2.com. What problems is eKomi solving and how is that benefiting you? It didnt - it failed and then made us pay under the threat of legal action for their utter incompetence. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic eKomi Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_33478f1570b6121f0cbb5d627376ae3d/trustpilot.png "Product Avatar Image") Trustpilot 3.4/5(261) [ Compare Now ](https://www.g2.com/compare/trustpilot-vs-ekomi) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d0cd1b70034667ce9659a6bd9ca996a4/reviews-io.png "Product Avatar Image") Reviews.io 4.8/5(652) [ Compare Now ](https://www.g2.com/compare/reviews-io-vs-ekomi) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b04d863662684f874f87be341b22a633/yotpo.png "Product Avatar Image") Yotpo 4.3/5(265) [ Compare Now ](https://www.g2.com/compare/yotpo-vs-ekomi) ##### Categories on G2 [ Review Management ](https://www.g2.com/categories/review-management-software) ##### Explore More [ What low-code platforms work well for operations managers who need to automate their team workflows but are not developers and never will be? ](https://www.g2.com/discussions/what-low-code-platforms-work-well-for-operations-managers-who-need-to-automate-their-team-workflows-but-are-not-developers-and-never-will-be)[ What are the top lifestyle spending account platforms for organisations with 50 to 5000 employees that need fast deployment and minimal training? ](https://www.g2.com/discussions/what-are-the-top-lifestyle-spending-account-platforms-for-organizations-with-50-to-5000-employees-that-need-fast-deployment-and-minimal-training)[ Is employee identity theft protection worth adding to the benefits package for a company under 200 people? ](https://www.g2.com/discussions/is-employee-identity-theft-protection-worth-adding-to-the-benefits-package-for-a-company-under-200-people) [ EDI tools with best customer support ](https://www.g2.com/discussions/which-edi-tools-have-the-best-customer-support)[ Is AudienceView Professional worth it for theater venue management? ](https://www.g2.com/discussions/is-audienceview-professional-worth-it-for-theater-venue-management)[ Which endpoint security services platforms level the playing field against advanced persistent threat actors? ](https://www.g2.com/discussions/which-endpoint-security-services-platforms-level-the-playing-field-against-advanced-persistent-threat-actors%20) Show More [ What low-code platforms work well for operations managers who need to automate their team workflows but are not developers and never will be? ](https://www.g2.com/discussions/what-low-code-platforms-work-well-for-operations-managers-who-need-to-automate-their-team-workflows-but-are-not-developers-and-never-will-be)[ What are the top lifestyle spending account platforms for organisations with 50 to 5000 employees that need fast deployment and minimal training? ](https://www.g2.com/discussions/what-are-the-top-lifestyle-spending-account-platforms-for-organizations-with-50-to-5000-employees-that-need-fast-deployment-and-minimal-training)[ Is employee identity theft protection worth adding to the benefits package for a company under 200 people? ](https://www.g2.com/discussions/is-employee-identity-theft-protection-worth-adding-to-the-benefits-package-for-a-company-under-200-people) [ EDI tools with best customer support ](https://www.g2.com/discussions/which-edi-tools-have-the-best-customer-support)[ Is AudienceView Professional worth it for theater venue management? ](https://www.g2.com/discussions/is-audienceview-professional-worth-it-for-theater-venue-management)[ Which endpoint security services platforms level the playing field against advanced persistent threat actors? ](https://www.g2.com/discussions/which-endpoint-security-services-platforms-level-the-playing-field-against-advanced-persistent-threat-actors%20)