---
title: eKomi Reviews
meta_title: 'eKomi Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 14 reviews by the users' company size, role or industry to
  find out how eKomi works for a business like yours.
aggregate_rating:
  rating_value: 2.8
  review_count: 14
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# eKomi Reviews
**Vendor:** eKomi  
**Category:** [Review Management Software](https://www.g2.com/categories/review-management-software)  
**Average Rating:** 2.8/5.0  
**Total Reviews:** 14
## About eKomi
eKomi, The Feedback Company is the only Goldman Sachs-backed independent provider of transaction-based reviews & ratings. As a Google worldwide partner, eKomi has gathered & published over 50,000,000 reviews for customers using its groundbreaking social commerce technology. eKomi generates seller ratings, customer reviews, product reviews & social recommendations, to create viral effects on websites, social media, and search engines which allow for a successful revenue generating impact for businesses. All reviews are checked via algorithm and manually before getting published on our clients' Trust Pages, and on Google, Bing, Yahoo, and Facebook. We have developed the most varied and innovative review generation methods which allow our clients to request feedback from any and all of their clients, a fact which is reflected in our high response rates. We collect more and better reviews than any other company in the business, which is why working with eKomi represents the best return on your investment.




## eKomi Reviews
  ### 1. Does what it promises. Easy to use.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2023

**What do you like best about eKomi?**

Helped businesses get seller ratings, customer reviews, and product reviews.

**What do you dislike about eKomi?**

Customer service. This need to be improved.

**What problems is eKomi solving and how is that benefiting you?**

Helps in generating google seller ratings for all kinds of products. Reliable and easy to use.

  ### 2. Ekomi...eh

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 08, 2019

**What do you like best about eKomi?**

First I love the idea of getting employees to be more engaged.  They have some cool abilities (glassdoor scores) and I can see the value.

**What do you dislike about eKomi?**

It fell short when it came to surveys and other forms of internal communication.

**Recommendations to others considering eKomi:**

I would check out a few other platforms to see which is the best fit for you and your initiatives.  eKomi is not the best, but also not the worst.  It may work for you, it may not.

**What problems is eKomi solving and how is that benefiting you?**

Employee Engagement


## eKomi Discussions
  - [What is eKomi used for?](https://www.g2.com/discussions/what-is-ekomi-used-for)

- [View eKomi pricing details and edition comparison](https://www.g2.com/products/ekomi/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+02%3A28%3A29+-0500&secure%5Bsession_id%5D=a52c1dab-9063-4e57-aa5c-fef8b3cdc748&secure%5Btoken%5D=0a8928ab28051eb35f1d2ad767c2cbff68d0ad5ef9f5a1056545f34d6316d0ba&format=llm_user)

## eKomi Features
**Collection**
- Authentication
- Review Forms
- Personalization
- Engagement
- Community Q&A

**Agentic AI - Review Management**
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- Reminders
- Review Monitoring
- Email Reminders
- Monitoring
- Performance Metrics
- Surveys & Feedback
- Activity Tracking
- Data Import/Export
- Review Notification
- Reporting & Statistics
- Feedback Management
- AI Copilot
- Real-Time Analytics
- Survey/Poll Management
- Activity Dashboard
- SMS Messaging
- CRM
- Visual Analytics
- Purchasing & Receiving
- Real-Time Notifications
- Customizable Reports
- Response Management
- Customizable Branding
- SEO Management
- Engagement Tracking
- Review Badge Management
- Negative Feedback Management
- Social Sharing
- Real-Time Data
- Dashboard
- Communication Management
- Sentiment Analysis
- Alerts/Notifications
- Customizable Templates
- Commenting/Notes
- Template Management
- Customer Experience Management
- Social Promotion
- Campaign Management
- Email Management
- Review Request
- Multi-Location
- Multi-Channel Campaigns
- Chat/Messaging

**Moderation**
- Reviewer Validation
- Response Types
- Legal Agreements

**Use Cases**
- E-commerce
- Retail
- Customer Service

**Administration**
- Incentives
- Syndication
- Insights
- Content
- Sampling

**Display Options**
- Badges
- Widgets
- Third-Party Integrations
- Marketing
- Social Media Integration
- Website Integration

**Generative AI**
- AI Text Generation
- Generative AI

## Top eKomi Alternatives
  - [Trustpilot](https://www.g2.com/products/trustpilot/reviews) - 3.4/5.0 (253 reviews)
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