---
title: EKM Reviews
meta_title: 'EKM Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how EKM works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 9
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# EKM Reviews
**Vendor:** Ekm.Com  
**Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 9
## About EKM
EKM is the UK&#39;s most popular ecommerce platform, it&#39;s everything you need to create a successful online shop. Your online shop continuously improves thanks to our unique Evolution Mode. With UK support and your own dedicated Account Manager to get you setup, EKM is the quickest and easiest way to sell your products online.



## EKM Pros & Cons
**What users like:**

- Users find EKM&#39;s **reliable e-commerce services** essential for building and optimizing their online shops effectively. (1 reviews)
- Users find EKM to be a **reliable platform** for building and operating online shops, enhancing their visibility and conversion rates. (1 reviews)

**What users dislike:**

- Users find the **mobile store management features lacking** , making it difficult to track sales and manage inventory on the go. (1 reviews)
- Users find the **mobile store management features lacking** , which hinders sales tracking and inventory management on the go. (1 reviews)

## EKM Reviews
  ### 1. Effortless E-Commerce Management with EKM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Avola R. | Business &amp; Customer Relations Manager, Arts and Crafts, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about EKM?**

I love that EKM is an all-in-one, genuinely easy-to-use e-commerce platform that doesn’t require technical knowledge or constant maintenance. Everything needed—product management, orders, payments, shipping, and even basic SEO—is seamlessly integrated into one system. This means I don’t have to juggle multiple plugins or third-party tools, making the backend straightforward and intuitive. I appreciate that the backend being straightforward means our team can update the store, process orders, and launch promotions without waiting for a developer. Additionally, EKM’s automatic handling of hosting, security, GDPR compliance, and platform updates takes a huge amount of stress and administrative work off my shoulders, especially since we operate within the EU and DACH markets. I also find that the initial setup was extremely easy and straightforward, perhaps the simplest we’ve experienced with e-commerce platforms, thanks to a step-by-step wizard guiding us through adding products, setting up payment methods, shipping rules, and tax settings.

**What do you dislike about EKM?**

The biggest area we find restrictive is customization flexibility. The built-designs are easy to use, but if you want to make more unique, brand-specific changes to the layout or functionality, you often hit limits. Advanced custom code or complex custom workflows aren’t as simple to implement as on more open platforms. We’ve also noticed that some advanced marketing and automation features are more basic compared with dedicated tools. For example, more sophisticated customer segmentation, abandoned cart sequences, or personalized product recommendations require extra work or third-party add-ons.

**What problems is EKM solving and how is that benefiting you?**

EKM simplifies managing our e-commerce site by integrating everything under one platform, eliminating the need for constant updates and multiple third-party tools. It reduces technical and legal complexities, ensures smooth payment processing, boosts traffic with built-in SEO, and minimizes administrative overhead.

  ### 2. Usability and speed of start up.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Wenzl F. | Project Quality Manager, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2024

**What do you like best about EKM?**

Convenience of my store creation and product list upload is an essential feature that I liked most. It also has adequate options for some of the in-built features like inventory and marketing management that were beneficial to me when starting.

**What do you dislike about EKM?**

Beyond basic theme, I struggled to alter the appearance of my store beyond basic templates. For businesses where companies want a unique and branded online presence, EKM’s functionalities are weak.

**What problems is EKM solving and how is that benefiting you?**

EKM assisted me in crossing the hurdle of getting my business online with ease and within a short period of time. Features integrated into the interface and options helped me to save my time and avoid extra expenditure.

  ### 3. EKM reflection

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about EKM?**

What I like best is how useful it is through college I had seen myself running back forth to this website and not going to lie you'll see yourself doing the same thing .

**What do you dislike about EKM?**

I dislike that while using this website it was kinda confusing at first I have no clue where to go but in the end I got there just don't be giving up easily cause you'll get there too in the end.

**What problems is EKM solving and how is that benefiting you?**

EKM helps find and add products to your online store and unlike many other sites that do this it will add an imagine but not only that with a description too you heard that right.


## EKM Discussions
  - [What is EKM used for?](https://www.g2.com/discussions/what-is-ekm-used-for)

- [View EKM pricing details and edition comparison](https://www.g2.com/products/ekm/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A43%3A10+-0500&secure%5Bsession_id%5D=58f427dd-a33c-4b69-b00c-fbcc63533a23&secure%5Btoken%5D=cb57ed23e32c7eeff9b6c2dfba3ac38a5d949c0242c736623b991e4a2105c5ba&format=llm_user)

## EKM Features
**Headless Commerce**
- Decoupling
- REST APIs
- Data Orchestration
- Customization
- Extensibility

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - E-Commerce Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Accounting Integration

**Additional Functionality**
- Inventory Control
- AI Copilot
- Reordering
- Bulk Ordering
- Multi-Currency
- Customer Accounts
- Multi-Location
- Reporting & Statistics
- Drag & Drop
- Shopping Cart
- Alerts/Notifications
- Data Synchronization
- Order Tracking
- Email Marketing
- Activity Dashboard
- Loyalty Program
- Multi-Channel Marketing
- Templates
- Customizable Templates
- Inventory Tracking
- Customizable Branding
- CRM
- Kitting
- Customer Touchpoints
- Customer Segmentation
- Web/Mobile App Development
- Product Catalog
- Inventory Optimization
- De-Coupled Front & Back Ends
- Customer Database
- Activity Tracking
- Conversion Tracking
- Search/Filter
- Access Controls/Permissions
- Barcode/Ticket Scanning
- Product Configurator
- Data Import/Export
- Inventory Auditing
- Quotes/Estimates
- Customer History
- Invoice Creation
- For Small Businesses
- Abandoned Cart Saver
- Sales Trend Analysis

**Merchandising/Marketing**
- Storefront Design Tools
- Product Visualization
- Recommendations / Personalization
- Promotions and Discounts
- Shopping Cart Abandonment
- Product Reviews
- SEO

**Product Catalog**
- Content Management
- Product Configuration
- Product Search and Filtering
- Intangible Products
- Discount Management

**Order Process**
- Checkout Process
- Shipping Options
- Tax Display and Processing
- Payment Processing
- Order Management
- Returns / Refunds
- Retail Inventory Management
- Multi-Channel Fulfillment
- Returns Management
- Order Processing
- Order Fulfillment
- Purchase Order Management
- Backorder Management
- Special Order Management
- Payment Options
- Sales Order Management
- Purchase Order Management
- Credit Card Processing

**Multi-Channel Support**
- Omnichannel
- Mobile
- Social Commerce
- Customer Service
- Store Locator
- 3rd-Party Store Integration
- B2B
- Multi-Store
- Point of Sale (POS) Integration
- Social Media Integration
- Mobile Commerce

**Platform**
- APIs
- Customization
- Integrations to Add-on Tools
- User Management
- Reporting / Analytics
- Security
- Multi-Channel Management
- Admin Access Rights
- Test-to-Product Migration
- Internationalization
- Cross Browser Support
- Performance and Reliability
- Mobile Access
- SEO Management
- Shipping Management
- Campaign Management
- Catalog Management
- Website Management
- Promotions Management
- Reviews Management
- eCommerce Management
- Price/Margin Management
- Application Management
- Product Data Management
- Template Management
- Multi-Channel Management
- Invoice Management
- Workflow Management
- Warehouse Management
- Sales Tax Management
- Customer Management
- Communication Management
- Data Security

## Top EKM Alternatives
  - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,951 reviews)
  - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (855 reviews)
  - [Wix](https://www.g2.com/products/wix/reviews) - 4.2/5.0 (1,824 reviews)

