The case management system allows me to have all my client matters in one place. I like the ability to use intake questionnaires to avoid data entry and to prepare cases using the provided template processes. The support team is very responsive and really helpful. Review collected by and hosted on G2.com.

I find the design a bit clunky. There can be too many things to click and too many links to follow to get to where I need to be. I also think some of the steps are a bit counterintuitive, and I don't always have time to watch a video to figure out what to do. Review collected by and hosted on G2.com.

The pricing of the product is extremely reasonable for the many features eimmigration has. You can have many cases on there with each of their related forms. It allows for easy tracking of cases both for the preparation stage and after submission to the relevant authorities. Its easy to learn and constantly updating. Review collected by and hosted on G2.com.

I am not able to use the billing as our law firm has a seperate program they use for that. It means that I am having to use multiple softwares. However, it's so invaluable for my US immigration work and I don't mind this extra step Review collected by and hosted on G2.com.

It is so easy to use and if I ever need help they are always there to walk me through any problems that I might have. Review collected by and hosted on G2.com.

There really isn't anything that I don't like about eImmigration. It is a little overwhelming at first but it is super easy to learn. Review collected by and hosted on G2.com.

eImmigration is a useful, easy-to-use management system that greatly helps organize my cases and quickly draft all types of immigration forms. Review collected by and hosted on G2.com.

I dont have many things I dislike about eImmigration. Review collected by and hosted on G2.com.

Their eimmigration platform was the easiest to use compared to all the other immigration case management systems I reviewed. I have used Ceranade for almost 10 years. Also, their responsiveness to specific questions and needs is exceptional, I mean, like the same day or next day. When you need a response to question or issue, without reservation, Cerandade has always been there for m. Review collected by and hosted on G2.com.

I don't have any dislike. Everything is working well. Review collected by and hosted on G2.com.

I have been an Eimmigration/Cerenade customer for several years. I have been very satisfied with their product. It is easy to contact someone in technical support. They have updated their platform and the new version to me seems very easy to use. In addition, Cerenade has been a solid corporate citizen through their support over the years of the work of the American Immigration Council. Review collected by and hosted on G2.com.

It is an excellent product. It meets my needs. Review collected by and hosted on G2.com.

Excellent support service to improve the case management requirements.

They exceed our expectations and have always been willing to apply suggested changes.

The training experience was very helpful as well, as it was 101 training. Review collected by and hosted on G2.com.

The platform is still under work for my e-filling process.

They haven't developed much of the cases we work with, but on the good side, they have developed the recommendations we have done to be able to use the program accordingly. Review collected by and hosted on G2.com.

Integrated client database, billing, notes and form population in one place is great. We increasingly use this as our exclusive client tracking tool. The integration with USCIS status update website is also excellent. Review collected by and hosted on G2.com.

There is a lot of information and features in eImmigration, it can be difficult to pull out exactly what you are looking for. Also, a minor quibble, when exporting search results to Excel, they are in a non-number format. It's a quick change in excel, but seems like an unnecessary step. Its a feature-heavy platform, so there is a learning curve. Review collected by and hosted on G2.com.

Custom Reporting and efiling using Cerenade. Review collected by and hosted on G2.com.

Not being able to link client and case fields together. Review collected by and hosted on G2.com.

ITS STAFF (ARACELI ORNELAS, SHE IS AMAZING), THE PROMPT RESPONSES TO MESSAGES AND INQUIRIES, THE PRACTICALITY OF THE TOOL, THE OPPORTUNITY TO CUSTOMIZE AND ITS INTEGRATIONS Review collected by and hosted on G2.com.

I WOULD LIKE LAW PAY INVOICE PAYMENTS TO BE REFLECTED IN THE BILLING SECTION FOR EACH CASE. Review collected by and hosted on G2.com.