Founded in 1999, ei3 is an Industrial IoT company headquartered in Pearl River, New York, with infrastructure spanning the USA, Germany, and China. For over 25 years, ei3 has helped machine builders and manufacturers unlock the full value of their connected machines across 6,500+ facilities worldwide.
The Platform:
ei3 is a complete IIoT platform that takes manufacturers from basic connectivity to predictive excellence. It connects machines through hardware and virtual gateways, transforms raw machine data into actionable insights through no-code applications, and extends capabilities across the enterprise through Connected AI, advanced visualization, and seamless integrations. The platform supports 35+ PLC families, making it compatible with virtually any industrial environment.
Key Capabilities:
- Secure Industrial Remote Access: Enables OEM service teams to diagnose and resolve issues without costly on-site visits, with over 90,000 remote service sessions secured annually
- Industrial Remote Monitoring: Provides real-time visibility across all production assets, enabling faster decisions and fewer surprises on the plant floor
- Predictive Maintenance: AI-powered analytics combined with parts and lifecycle management helps teams prevent machine downtime before it impacts production
- OEE and Quality: Real-time monitoring and automated controls improve equipment effectiveness and reduce scrap
- Energy and Sustainability: Intelligent resource management reduces energy costs and supports sustainability goals
Security:
ei3's Cyber-Physical System Protection Platform features Zero Trust architecture, ISO 27001:2022 certification by DEKRA, and 2048-bit TLS encryption, with zero security incidents across its entire operating history.
Who Uses ei3:
ei3 serves machine builders looking to grow aftermarket service revenue, manufacturers focused on operational excellence, and technology resellers delivering IIoT services to their own customers. Deployments span plastics, packaging, printing, food and beverage, automotive, and metals industries worldwide.