Joseph S.
JS
Joseph S.
Warehouse Manager
Mid-Market (51-1000 emp.)
"BizChat: Flexible, Time-Saving Platform with Reliable Performance"
5/5
What do you like best about EHS Insight?

Flexible platform that saves time, improves data quality, and delivers reliable performance

Provide your feedback on BizChat Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

Initial cost can seem high and some setup/customization can take time to fully optimize for your organization Review collected by and hosted on G2.com.

Response from Chris Collier of EHS Insight

Thanks for the review Joseph!

DM
Diantha M.
EH&S Compliance and Risk Manager
Enterprise (> 1000 emp.)
"Powerful, Customizable and Valuable System for Tracking Safety and Compliance"
5/5
What do you like best about EHS Insight?

What I like best about EHS Insight is that it provides a centralized platform for tracking safety incidents, investigations, and compliance requirements. It helps keep information organized and allows for better visibility into safety data and trends. I also appreciate the ability to customize fields and reporting, which allows the system to be tailored to our organization’s specific processes and operational needs.

One of the things I appreciate most about EHS Insight is the support provided by their ticket team. They are very responsive and helpful when assisting with backend administrative questions or system configuration issues. Their team is willing to walk through solutions step by step, which makes it much easier to resolve issues and better understand how to manage the system effectively.

I really enjoy using the program and would highly recommend it to other customers. I also appreciate that they have a suggestions board where users can submit ideas — several of the suggestions I have posted have actually been implemented. I value that they listen to user feedback and are willing to integrate ideas into the system.

If I were to move to another role that required a safety management system, I would definitely choose EHS Insight. I even see potential in working for EHS Insight itself, as I believe the system has a lot of growth potential and continues to evolve in ways that benefit users. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

One challenge with EHS Insight is that certain areas of the system can take some time to load, which can slow down workflows when navigating between records or reports. Additionally, while the platform offers customization in several areas, there are some limitations with workflow customization. It would also be helpful to have more control over automated email notifications. Currently, the system generates a large number of emails, so having greater flexibility to customize email flows and notifications would improve efficiency and reduce unnecessary messaging.

One area for improvement would be expanding support options, such as offering phone or video call assistance when working through backend administrative issues. While the ticket support team is helpful and responsive, having the ability to communicate in real time can make it easier to walk through more complex configurations or troubleshooting steps and resolve issues more efficiently. Although one option for phone and video support plan is currently available, it is fairly limited and can be costly. Offering more flexible support plans or service tiers with broader access to these options could better meet the needs of different organizations. Review collected by and hosted on G2.com.

Response from Sarah Gordon of EHS Insight

Hi Diantha,

Thank you for such a detailed and thoughtful review, we really appreciate you taking the time to share your experience.

We’re glad EHS Insight is helping you centralize safety and compliance data while improving visibility, reporting, and overall efficiency. It’s great to hear the configurability is supporting your workflows, and that our support team has been a helpful partner along the way.

We also love hearing that you’ve seen your suggestions come to life—customer feedback plays a big role in how we continue to evolve the platform.

We appreciate your honest feedback on performance, workflow flexibility, notifications, and support options as well. Insights like yours are incredibly valuable as we continue to improve.

Thanks again for your recommendation and for being part of the EHS Insight community, we’re excited to keep growing with you.

— The EHS Insight Team

Derek O.
DO
Derek O.
Sr. EHS Manager, Global Safety
Enterprise (> 1000 emp.)
"Versatile, User-Friendly Platform That Centralizes Compliance and KPI Tracking"
5/5
What do you like best about EHS Insight?

The platform provides a versatile and user-friendly solution that supports multiple departments, including Quality Assurance, Sustainability, EHS, and Operations, in managing compliance and tracking key performance indicators (KPIs). By centralizing compliance tasks, audits, and workers’ compensation claims, the system enhances visibility across operational functions. This integrated approach enables operational leadership to better project financial forecasts, monitor performance trends, and drive measurable year-over-year improvements.

Operational leaders use the system daily for functions such as SOP creation, injury reporting, and other key operational activities across the platform. The knowledge base resources support effective training for both associates and leadership, offering a user-friendly experience that allows for easy implementation. Additionally, the integration with Workday was completed smoothly, allowing for efficient alignment with existing systems and workflows. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

There are no significant concerns with the platform. If any barriers arise, EHS Insights provides an effective ticketing system that ensures timely support and resolution. One potential area for improvement would be to allow Standard Operating Procedure (SOP) creation and review tasks to be assigned directly to individual users rather than by role. This enhancement could provide greater flexibility and accountability during the SOP development and review process. Review collected by and hosted on G2.com.

Response from Chris Collier of EHS Insight

Thank you so much for this thoughtful and detailed review! It's genuinely rewarding to hear how EHS Insight is making an impact across so many departments — from EHS and Quality Assurance to Sustainability and Operations — all from a single platform.

Knowing that operational leaders are using the system daily for injury reporting, SOP creation, and KPI tracking, and that it's helping drive measurable year-over-year improvements, is exactly the outcome we set out to deliver. We're also glad to hear the Workday integration came together smoothly — that's been a priority for us, and it's great to see it translating into real workflow efficiency for your team.

We truly appreciate the feedback on SOP assignment flexibility. The ability to assign creation and review tasks to individual users rather than by role is a great suggestion, and we've noted it. Input like this from power users who rely on the platform daily is exactly what shapes our product roadmap.

Thank you again for taking the time to share your experience. We're proud to support your team and look forward to continuing to grow with you!

Joe H.
JH
Joe H.
Director of Strategic Projects
Mid-Market (51-1000 emp.)
"Powerful, Easy-to-Use EHS Insight That Digitized Our EHS Program"
5/5
What do you like best about EHS Insight?

It is a very powerful tool that has taken our EHS program from paper and pencil to digital. The user interface is easy to use, setup is simple and guided, and reporting functions intuitive. I love that EHS Insight dashboard can show a graph and by clicking on a bar or pie chart piece, dive into the details for better analysis. We have even gone a step further outside of EHS Insight and run our customer service incidents through the program. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

I would like to see some of the regulatory record keeping modules improved for hourly or daily environmental readings we have to document. Other than that, our company continues to adapt more and more of our processes into EHS Insight. Review collected by and hosted on G2.com.

Response from Chris Collier of EHS Insight

Thank you so much for this thoughtful review! Hearing that EHS Insight helped take your program from paper and pencil to fully digital is exactly the kind of impact we set out to make — and the fact that you've extended it to manage customer service incidents too is a testament to your team's creativity in getting even more value from the platform.

We're especially glad the dashboard's drill-down functionality is giving you the analytical visibility you need as a manager. Turning a bar chart click into a root-cause investigation is one of our favorite features too.

Your feedback on the regulatory record-keeping modules for hourly and daily environmental readings is well noted. Continuous improvement of our compliance tools is a priority, and input like yours directly informs our roadmap. We'd love to connect you with our product team if you'd like to share more detail.

Thanks again for being such an engaged customer and for sharing your experience with the G2 community!

Ron B.
RB
Ron B.
District/Area Loss Prevention/Asset Protection & Operations Manager
Mid-Market (51-1000 emp.)
"Customizable Solution, Needs Enhanced Reporting"
5/5
What do you like best about EHS Insight?

I like most about EHS Insight is how customizable it is. Rather than just an off the shelf solution, I'm able to customize it to make it feel more like something we built in-house. Also, the support from the implementation team (Ryan and Dakota) has been fantastic! Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

*The out-of-the-box reporting could be improved. For example, incident reporting didn't include a section for witnesses, which it should. *SDS Managed Service needs to be more accessible. SDS management is a real regulatory pain point that is critical for compliance with various agencies. Review collected by and hosted on G2.com.

Response from Chris Collier of EHS Insight

Thank you for the detailed review, and for the kind words about Ryan and Dakota. We'll make sure they hear that the implementation experience stood out to you. We're also glad the platform's customizability has let you shape it into something that feels built in-house.

Your feedback on reporting is well taken. The gap you flagged in incident reporting, like a dedicated section for witnesses, is the kind of out-of-the-box detail that should be there by default, and improving our standard reporting is part of the module work we have underway right now. We also hear you on SDS Managed Service. SDS management is a genuine compliance burden, and making that offering more accessible is a fair ask given how critical it is for staying aligned with agency requirements.

If you're open to it, we'd value the chance to connect you with our product team so the specifics, both on reporting fields and SDS accessibility, can help shape how we prioritize. Either way, thank you for taking the time to lay this out so clearly. It genuinely helps.

Verified User in Consulting
CC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Helpful Training Automation, but Module Completion Tracking Needs Improvement"
3.5/5
What do you like best about EHS Insight?

What I find most helpful is that it can automate many of our team’s training requirements and ease the workload for our EHS coordinator - both for established employees and new onboarding employees. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

The least helpful part is that some modules have issues being marked complete when they’re actually finished. Also, if modules are completed in bulk when someone starts with the company and the module is due within a year of their start date, it will still show as completed and won’t get flagged again for completion on the normal timeframe. Review collected by and hosted on G2.com.

Verified User in Defense & Space
AD
Verified User in Defense & Space
Mid-Market (51-1000 emp.)
"Useful system for EHS teams that are small but quickly growing"
4/5
What do you like best about EHS Insight?

The interface is simplified and user-friendly. I also like the customizable module plan with scaled pricing tiers. Mobile device accessibility and functionality are solid, and the single sign-on (SSO) integration is a helpful addition. EHS Insight customer support is also available, responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

As with nearly every EHS data management platform, certain features and functions can be difficult to identify and map within the system. It's not always clear to non-EHS end users how to navigate the modules and forms. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Robust Compliance and Incident Tracking Tool"
5/5
What do you like best about EHS Insight?

I really like the tracking portion of EHS Insight, especially for incidents and audits and inspections. It's easy for us to go back in and review information and data, particularly with incident reporting. Everyone, including executives, has access to it, so if they need more information about a particular incident, it's all there with the details like photos and documentation. I think that's just great. It's the first time I've had the opportunity to use a platform that provides all that assistance in one place, which has been very beneficial for me. Also, I think the support is the best part. Anytime we need help, they assist us. They follow through all the way to the end, which has been very beneficial. The initial setup wasn't bad, and having the support team help us in the beginning was very beneficial. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

Sometimes I get a little frustrated with the training portion where we have training logs and keep track of everybody's training. There's some instances where some trainings are assigned that don't necessarily need to be assigned and it's not clear on how to delete those. If there was a clear path of how we could delete trainings that aren't necessary or just to be able to delete them from a person's record, that could be a little better. Review collected by and hosted on G2.com.

Mike B.
MB
Mike B.
EHS&S, FDA & Regulatory Compliance Director
Mid-Market (51-1000 emp.)
"Intuitive System with High User Adoption"
5/5
What do you like best about EHS Insight?

I love that EHS Insight allows immediate access to all SDS's for all employees and lets anyone visiting a site report safety observations without having to sign in or have an account. The system is extremely intuitive to use regardless of the level of experience you have with it. The layout of the dashboard is great, and the navigation panel stays on top, so you don't get lost in the system. It's simple to set up because it was led by Lisa Serface, who was key in making the integration and implementation successful. I highly recommend EHS Insight, and I've already told several peers to look into it. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

It's hard sometimes to create sparklines or pull certain specific data into the dashboard. Review collected by and hosted on G2.com.

Response from Chris Collier of EHS Insight

Thank you for the great feedback—we appreciate it.

We’re glad EHS Insight is intuitive for users at all experience levels and driving strong adoption. Easy access to SDSs, open safety observations without logins, and clear dashboard navigation are all designed to support a proactive safety culture, so it’s great to hear that’s working well for your team.

We also appreciate the feedback on dashboard data and visualizations and will continue improving that experience.

Thank you for recommending EHS Insight to your peers and for being a valued customer.

Bill D.
BD
Bill D.
Quality Manager
Mid-Market (51-1000 emp.)
"Easy to Administer and Use"
5/5
What do you like best about EHS Insight?

What I like best is how easy it is to use, especially when it comes to administering the program. Review collected by and hosted on G2.com.

What do you dislike about EHS Insight?

The Documentation Management of Change process could be easier to use overall. Right now, there’s still some manual work involved in releasing documentation, and I think that part could be better automated. Review collected by and hosted on G2.com.

Response from Chris Collier of EHS Insight

Thank you for taking the time to share your experience. We're glad to hear the platform has been easy to use, especially on the administrative side. That ease of administration is something we work hard to protect as we continue building out new functionality.

Your feedback on the Documentation Management of Change process is appreciated and well taken. You're right that releasing documentation still involves more manual steps than it should, and reducing that friction through better automation is exactly the kind of improvement we're focused on. We're actively making changes across several modules right now, and workflow automation in document management is part of that effort.

If you're open to it, we'd love to connect you with our product team so your specific use case can help shape what we build. Either way, thank you for the honest review. It genuinely helps us prioritize the right work.