I like the ability to customize progress notes, treatment plans, and reporting. Review collected by and hosted on G2.com.

It takes some time to set up the customization. Review collected by and hosted on G2.com.

EHR makes the note taking and scheduling aspect of my job efficient and stress free. I enjoy the ability to set recurring appts. for scheduling and the features it offers for documentation tracking. Review collected by and hosted on G2.com.

I would like the portal for patients to be easier to use and more accessible for patients so it's not a hassle for them to access each time. Review collected by and hosted on G2.com.

I like that EHR Your Way is easy to use. I have not experienced any major problems. Customer service responds quickly when there is an issue or question. Review collected by and hosted on G2.com.

At times the site has been slower to load than other EHRs I've used, but it has not negatively impacted my use. Review collected by and hosted on G2.com.

The best things about EHR your way is how easy it is to use. At my company we have to use EHR Your Way every day for all of our client's notes, so having all of the features in one location makes it very easy to learn and use. EHR Your Way also has great customer service. Any time there is an issue with something not working correcting, I get a response almost immediately after submitting a ticket. Overall, after using EHR Your Way for over 5 years, I have been very happy. Review collected by and hosted on G2.com.

The only thing I can think of would be sometimes there are issues with forms not saving or losing information. However, EHR Your Way has always been quick to respond to my support ticket and then solve the issue. Review collected by and hosted on G2.com.

Our paperwork and charts are now fully consistent. This was a big issue for us prior to using an EMR/EHR system. Review collected by and hosted on G2.com.

The language barrier with tech support can be trying, however it's usually very easily resolved with rephrasing, etc. The tech's do work very hard to make things as easy as possible for us. Review collected by and hosted on G2.com.

The best part, aside from how supportive the tech team and all the staff is, is how highly customizable everything is. We love how simple it is for our company to customize the site and platform to our exact specifications down to every detail. We did not have to conform or change our documents to other formatting or use other forms that didn't fit our needs. It allowed us to use all of our own existing documents and they built the platform to design. It saved significant time on training and having multiple versions of formatting. The support with training is very helpful too; the IT staff is great and there is a large library of online training videos. Review collected by and hosted on G2.com.

No specific dislikes to report because if we experience any type of issue, or want something adjusted, our representatives fix it very quickly for us. Review collected by and hosted on G2.com.

We love that we were able to customize our EHR to our specific needs. We also love that Ram has been very responsive and helpful throughout the whole process. We love that our notes are very user-friendly and that our billing has been simplified. Review collected by and hosted on G2.com.

It took some time to get the program up and running but after getting to use we see that it took that time because it is customized to our needs. At first customer service was hard to understand but Ram didnt have a problem repeating himself and slowing down. The more we have talked with customer service reps the easier it has got to understand him. Review collected by and hosted on G2.com.

I use EHR five days a week. EHR your way is more than just your electronic health records, they provide so much more. They help with MIPS submissions, they guide you on what's needed or missing, they make all changes needed, and their system is very easy to navigate through compared to some EHR systems. Sending tickets through the EMR was the best tool they added you can select the reason, upload a screenshot or pdf write what's wrong. They will get right back to you. They will even schedule a remote meeting with you and better under your needs. The EHR is supportive. As an office manager, I have to teach new hires how to navigate through the system and they get it in less than a week. honestly, that's great for me, especially for someone who has no medical background and no EHR knowledge. Review collected by and hosted on G2.com.

There is nothing I dislike about my EHR system. Review collected by and hosted on G2.com.

I like that it is simple to use and when users experience issues there is access to live support Review collected by and hosted on G2.com.

I wish the customer support line was available beyond traditional working hours Review collected by and hosted on G2.com.

Our experience with EHR Your Way has been outstanding, particularly due to its exceptional customization capabilities and responsive support team. What stands out the most is how intuitive and adaptable the system is, allowing us to tailor it to fit our exact needs. Salma and Prasad have been particularly impressive, consistently providing prompt and thorough assistance whenever we have questions or need modifications. Their dedication and expertise have made a significant difference. While there’s room for improvement in the reporting features, the overall ease of use and the high level of customization remain the highlights of our experience with EHR Your Way. Review collected by and hosted on G2.com.

The main area we feel could be improved is the reporting functionality. Enhancing this feature would make the system more effective and better suited to our needs. Review collected by and hosted on G2.com.