We have really enjoyed making this EHR work seamlessly for our agency. The expansive customizations have improved our workflows substantially. The support team has been extremely helpful and they do not try to limit our changes to how the program works for us. The EHR itself runs quickly and smoothly, and has a vast number of ways to do different functions, making it a very personalized experience for our agency. Review collected by and hosted on G2.com.

Language barrier with the customer support team can be challenging. Problems are typically best addressed via email and showing them examples of changes you would like to take place. I do not like using the support ticket function as it does not seem like those issues are addressed very efficiently. Review collected by and hosted on G2.com.

EHR Your Way is an excellent program that provides us with convenient access to patient records and scheduling. Whenever we encounter technical difficulties, their support team is always available and very helpful. Review collected by and hosted on G2.com.

After using EHR for over two years, I can honestly say there is nothing I dislike about the program. On the contrary, they have consistently upgraded the system, which has made it even more efficient. Review collected by and hosted on G2.com.

I value EHR Your Way's customizability, consolidated services, responsive customer support, and robust billing features. Review collected by and hosted on G2.com.

Some drawbacks of EHR Your Way include the per-text charge for reminders, the time it can take to implement certain features and customizations, and some convoluted or counter-intuitive processes. Review collected by and hosted on G2.com.

We switched our counseling center to EHRYW after trying several other EHR systems, and the difference has been incredible. The platform is simple to navigate, staff onboarding was easy, and even our less tech-savvy counselors caught on quickly.

What we appreciate most is how customizable and client-focused the system is. Scheduling, notes, and billing all flow together seamlessly, and reports are just a click away. The customer service is top-notch — they actually listen to feedback and make improvements that help our team.

I’d highly recommend EHRYW to any counseling office or nonprofit looking for an affordable, responsive EHR that truly supports the people who use it every day. Review collected by and hosted on G2.com.

There were a few bumps during implementation, but the EHRYW team were fast to respond. They were very helpful throughout the process. Review collected by and hosted on G2.com.

The program is easy to use. Like all EHRs it has its perks and downfalls. I have worked on many different platforms and find this one to be user friendly. Review collected by and hosted on G2.com.

Certain billing attributes would assist providers with certain payer issues. I would like to see some "hard stops" to prevent take backs. Review collected by and hosted on G2.com.

EHR Your Way intuitive to your needs and access to your client charts could not be easier. Any issues that have come up have been resolved promptly and with care. The implementation went very smoothly which was imperative due to our frequency of use. Review collected by and hosted on G2.com.

I haven't encountered anything that I dislike about EHR Your Way. Review collected by and hosted on G2.com.

I enjoy the ability to view my appointments and the ease of organization when it comes to working. Completing paperwork in EHR is easy and simple, as well as uploading documents to a client's chart. I have never had clients' complain about using the patient portal, and find it a easy way for getting releases signed and submitted. Once you are familiar with the system and having a few clients under your belt, the system is easy to use and familiar enough to remember what is important and what isn't. There is a lot of convenient options within EHR that really help providers save time and effort. Review collected by and hosted on G2.com.

I do wish there was an option to view two documents side by side. Occasionally, there is information in another document that I need to access for a new document, and I wish there was a way to streamline that process. There was somewhat of a learning curve, trying to learn where everything was and understanding the different drop down menus, which can make navigating a little difficult if you are new to the system. However, this does not overall impact your ability to use the system. Review collected by and hosted on G2.com.

I like the way that the client information is organized and the ease of access to information needed quickly. I like knowing confidently where to access info needed as the lay out is logical and efficient. Review collected by and hosted on G2.com.

I rarely experience Any bugs or any significant issues that aren’t easily fixed, so I truly don’t have any dislikes or concerns Review collected by and hosted on G2.com.

I really enjoy the ease of access to client files and creating documentation for therapy notes. Their customer service has always been spot on and beneficial for our entire company. Review collected by and hosted on G2.com.

There have been a few bugs in the system at times, but it is usually just an email or phone call away from having it fixed. Review collected by and hosted on G2.com.

I enjoy using EHR Your Way. I find it easy to navigate between charts, and it has been reliable. The visual layout is easy on the eyes and not overwhelming. Review collected by and hosted on G2.com.

There is nothing really...I have gotten accustomed to only having 3 charts opened at once. Review collected by and hosted on G2.com.