# Best Nonprofit CRM Software *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.). This type of software integrates with [accounting](https://www.g2.com/categories/accounting) or payment solutions to track donations. Integration with other software solutions for nonprofit companies like [grant management](https://www.g2.com/categories/grant-management) or [fundraising](https://www.g2.com/categories/fundraising) is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution. To qualify for inclusion in the Nonprofit CRM category, a product must: - Provide features to create, manage and track marketing campaigns - Include lead management functionality to prioritize marketing activities - Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events - Facilitate communication with constituents using their preferred channels (email, phone, social media) - Manage constituents profile information as well as their contributions to activities or fundraising ## Top Nonprofit CRM Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Givebutter](https://www.g2.com/products/givebutter/reviews) | 4.7/5.0 (2,124 reviews) | Free fundraising campaigns with donor CRM | "[Big Savings on Card Fees for Nonprofits with GB](https://www.g2.com/survey_responses/givebutter-review-12920000)" | | 2 | [Zeffy](https://www.g2.com/products/zeffy/reviews) | 4.9/5.0 (998 reviews) | Fee-free fundraising with integrated donor CRM | "[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)" | | 3 | [Donorbox](https://www.g2.com/products/donorbox/reviews) | 4.6/5.0 (1,473 reviews) | Embeddable donation forms with pay-per-use pricing | "[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)" | | 4 | [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) | 4.6/5.0 (883 reviews) | Donor retention tracking with engagement scoring | "[Intuitive Donor Management with Outstanding Support](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304)" | | 5 | [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) | 4.2/5.0 (427 reviews) | Donor tracking with automated stewardship workflows | "[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)" | | 6 | [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) | 4.1/5.0 (82 reviews) | Donor and volunteer tracking with Salesforce customization | "[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)" | | 7 | [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) | 3.9/5.0 (621 reviews) | Fundraiser-facing donor CRM with dual-view architecture | "[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)" | | 8 | [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) | 4.3/5.0 (97 reviews) | Membership operations with program registration tracking | "[Easy-to-Understand UX, Strong Performance, and Great In-App Support](https://www.g2.com/survey_responses/daxko-operations-review-13038983)" | | 9 | [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) | 4.4/5.0 (562 reviews) | Donor acknowledgment and retention tracking workflows | "[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)" | | 10 | [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) | 4.1/5.0 (4,690 reviews) | Unified donor and fund-restriction tracking | "[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)" | ## How Many Nonprofit CRM Software Products Does G2 Track? **Total Products under this Category:** 149 ### Category Stats (Jul 2026) - **Average Rating**: 4.14/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ChMeetings (+0.37%) - Among all products in this category, ChMeetings recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Nonprofit CRM Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,500+ Authentic Reviews - 149+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Nonprofit CRM Software Is Best for Your Use Case? - **Leader:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Highest Performer:** [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) - **Easiest to Use:** [Zeffy](https://www.g2.com/products/zeffy/reviews) - **Top Trending:** [Givebutter](https://www.g2.com/products/givebutter/reviews) - **Best Free Software:** [Givebutter](https://www.g2.com/products/givebutter/reviews) --- **Sponsored** ### Omatic Software Omatic Cloud is the nonprofit integration and data platform, built for everyday nonprofit users by nonprofit professionals who understand your workflows. Nonprofits juggle more systems than ever, creating data inconsistencies across systems. By supporting workflows across fundraising, program management, and financial reporting, Omatic Cloud helps you unlock the power of data to inform decisions, engage supporters, and scale your mission. Omatic Cloud provides: - App connectors for nonprofit tools - Bulk data imports (flat files) into CRM & accounting tools - Data transformation - Data mapping & routing - Data validation & deduplication - And much more! Omatic is backed by a world-class support team, providing hands-on implementation & training to help you get integrations live. Founded in 2002 and headquartered in Charleston, SC, we serve more than 3k social impact customers across Healthcare, Cause & Cure, Higher Ed, K-12, Family & Human Services, Arts & Cultural, and Faith-Based Orgs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=482&secure%5Bchosen_at%5D=2026-07-02T05%3A12%3A55Z&secure%5Bdisplayable_resource_id%5D=482&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=482&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=42995&secure%5Bresource_id%5D=482&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnonprofit-crm&secure%5Btoken%5D=dd5b4dd7c6996b815fa1bc53e2b14afec8f63cad51fe4efdc1c27ac348dbadb8&secure%5Burl%5D=https%3A%2F%2Fomaticsoftware.com%2F%3Futm_source%3Dreview-site%26utm_medium%3Dg2%26utm_campaign%3Dpaid&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Nonprofit CRM Software Products in 2026? ### 1. [Givebutter](https://www.g2.com/products/givebutter/reviews) Givebutter is the most-loved nonprofit fundraising platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple categories of tools, including donation forms, fundraising campaigns, events, auctions, donor management (CRM), email, texting, and more—all for free, thanks to a 100% transparent tip-or-fee model. As the #1 rated nonprofit software company on G2 across multiple categories, Givebutter is on a mission to power the next billion changemakers. For more information on Givebutter, visit https://givebutter.com. Givebutter: Raise more. Pay less. Give better. 💛 **Average Rating:** 4.7/5.0 **Total Reviews:** 2,124 **How Do G2 Users Rate Givebutter?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.5/10) - **Fundraising:** 9.0/10 (Category avg: 8.0/10) - **Reporting:** 8.3/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Givebutter?** - **Seller:** [Givebutter](https://www.g2.com/sellers/givebutter) - **Company Website:** https://www.givebutter.com - **Year Founded:** 2016 - **HQ Location:** Wilmington, DE - **LinkedIn® Page:** https://www.linkedin.com/company/givebutter/about (177 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 83% Small-Business, 11% Mid-Market #### What Are Givebutter's Pros and Cons? **Pros:** - Ease of Use (397 reviews) - Fundraising (216 reviews) - Intuitive (169 reviews) - Easy Setup (164 reviews) - Setup Ease (140 reviews) **Cons:** - Missing Features (82 reviews) - Donation Management (63 reviews) - High Fees (52 reviews) - Limited Customization (52 reviews) - Limited Features (46 reviews) ### What Do G2 Reviewers Say About Givebutter? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Givebutter, allowing quick integration and efficient data management. - Users love the **easy fundraising integration** of Givebutter, enhancing nonprofit events with seamless management and user-friendly features. - Users highlight the **intuitive interface** of Givebutter, making donation management and fundraising straightforward and efficient. - Users find Givebutter's **easy setup** enables quick and effective onboarding, streamlining fundraising efforts seamlessly. - Users highlight the **easy setup** of Givebutter, making it accessible for first-time users and smooth for fundraising. **Cons:** - Users highlight the **missing features** of Givebutter, expressing a desire for AI integration and improved contact management. - Users find **donation management cumbersome** , especially with pledge issues and tedious fee adjustments affecting their fundraising efforts. - Users find the **high credit card fees** burdensome, impacting their overall satisfaction with Givebutter. - Users are frustrated by **limited customization** options in donation pages and campaign forms, hindering their desired presentation. - Users find the **limited features** of Givebutter restrictive, impacting ease of use and functionality during events. #### What Are Recent G2 Reviews of Givebutter? **"[Big Savings on Card Fees for Nonprofits with GB](https://www.g2.com/survey_responses/givebutter-review-12920000)"** **Rating:** 5.0/5.0 stars *— Laura T.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12920000) --- **"[No-Code Setup That Saves Time and Money](https://www.g2.com/survey_responses/givebutter-review-12925463)"** **Rating:** 4.0/5.0 stars *— Angela F.* [Read full review](https://www.g2.com/survey_responses/givebutter-review-12925463) --- #### What Are G2 Users Discussing About Givebutter? - [What is Givebutter used for?](https://www.g2.com/discussions/what-is-givebutter-used-for) - 4 comments - [What does Givebutter do?](https://www.g2.com/discussions/what-does-givebutter-do) - 6 comments - [What is give butter?](https://www.g2.com/discussions/what-is-give-butter) - 2 comments - [Is Give butter safe?](https://www.g2.com/discussions/is-give-butter-safe) - 3 comments - [How much does Givebutter cost?](https://www.g2.com/discussions/how-much-does-givebutter-cost) - 5 comments ### 2. [Zeffy](https://www.g2.com/products/zeffy/reviews) Zeffy is a nonprofit fundraising platform where every dollar raised stays with the mission. Unlike most fundraising tools, which charge 5% or more per transaction, Zeffy covers all credit card processing fees and platform costs — funded instead by optional tips donors leave at checkout. Development directors, fundraising coordinators, treasurers, and executive directors rely on Zeffy to run their entire fundraising operation from one place, whether they lead a small community organization or a national charity with thousands of donors. The fee problem is real: on a $100,000 campaign, transaction fees alone can redirect $5,000 or more away from programs before a single dollar reaches the cause. Zeffy eliminates this loss entirely. Nonprofits pay no platform fee, no monthly subscription, and no hidden charge — every processing cost is absorbed so the full amount raised goes to the mission. From one dashboard, organizations can create donation forms, sell event tickets, run raffles, manage online auctions, launch peer-to-peer campaigns, handle memberships with automatic renewal, and operate an online shop. In-person fundraising is handled through a tap-to-pay mobile app that accepts payments on the spot. For donor communications, Zeffy includes a built-in email and newsletter platform as well as a postmail service that sends physical letters and postcards directly to donors. Giving history, contact records, and automated tax receipts for eligible organizations are managed through a built-in CRM, with real-time reporting across all fundraising types. Zeffy connects with the tools nonprofits already use. Donation forms and campaign pages embed directly into WordPress, Wix, Squarespace websites and more! Donors can give through Apple Pay, Google Pay, PayPal, and Venmo alongside standard credit and debit cards. Teams that rely on Mailchimp, Constant Contact, or social outreach through Facebook, Instagram, and WhatsApp can continue using those channels alongside Zeffy. QuickBooks integration keeps financial records current without manual exports. More than 100,000 nonprofits — from Big Brothers Big Sisters chapters and local YMCAs to neighborhood food banks, faith communities, and grassroots advocacy groups — have raised over $2 billion through Zeffy, saving more than $100 million in fees that returned directly to programs. Organizations that switch to Zeffy typically eliminate platform fees on the first campaign — without changing how they fundraise. **Average Rating:** 4.9/5.0 **Total Reviews:** 998 **How Do G2 Users Rate Zeffy?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 9.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Zeffy?** - **Seller:** [Zeffy](https://www.g2.com/sellers/zeffy-0fff6cf3-999d-4024-9587-e9575dd1d531) - **Company Website:** https://www.zeffy.com/ - **Year Founded:** 2017 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** https://www.linkedin.com/company/zeffy/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, President - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 58% Small-Business, 3% Mid-Market #### What Are Zeffy's Pros and Cons? **Pros:** - Ease of Use (441 reviews) - Easy Setup (270 reviews) - No Fees (268 reviews) - Setup Ease (250 reviews) - Fundraising (226 reviews) **Cons:** - Donation Management (60 reviews) - Missing Features (60 reviews) - Limitations (53 reviews) - Payment Issues (44 reviews) - Limited Customization (42 reviews) ### What Do G2 Reviewers Say About Zeffy? *AI-generated summary from verified user reviews* **Pros:** - Users find Zeffy to be **streamlined and user-friendly** , meeting their needs effortlessly for various organizational tasks. - Users appreciate the **easy setup** of Zeffy, enabling smooth fundraising experiences and seamless event management. - Users value the **no fees** for non-profits, maximizing every donation and simplifying fundraising efforts with Zeffy. - Users find Zeffy’s **setup ease** remarkable, allowing quick, hassle-free organization for their nonprofit events and campaigns. - Users appreciate Zeffy for its **easy fundraising capabilities** , streamlining donation collection and enhancing event management. **Cons:** - Users feel Zeffy lacks a **comprehensive donor CRM** , requiring the use of additional platforms for complete functionality. - Users find the **missing features** in Zeffy, highlighting the need for enhancements in organization and event management. - Users note a **lack of flexibility in permission settings** and limited design options for campaign pages in Zeffy. - Users express concerns over **payment issues** , including lack of fee visibility and mandatory opt-outs that deter purchases. - Users note limited **customization options** in Zeffy, which may restrict more complex branding and workflow needs. #### What Are Recent G2 Reviews of Zeffy? **"[Zeffy has saved our organization time and money!](https://www.g2.com/survey_responses/zeffy-review-13042439)"** **Rating:** 5.0/5.0 stars *— Sharmia J.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-13042439) --- **"[Update after over 2 years of using the Zeffy Platform.](https://www.g2.com/survey_responses/zeffy-review-9950169)"** **Rating:** 4.0/5.0 stars *— denise c.* [Read full review](https://www.g2.com/survey_responses/zeffy-review-9950169) --- ### 3. [Donorbox](https://www.g2.com/products/donorbox/reviews) Donorbox is an all-in-one fundraising platform designed to help nonprofits overcome key challenges like donor drop-off, limited resources, and the need for sustainable growth. With fast, easy-to-use donation forms, an AI-powered CRM, and seamless in-person giving options like Donorbox Live™ Kiosk, we empower organizations to maximize donations, build lasting donor relationships, and streamline their fundraising efforts – online and on-location. Join 100K+ nonprofits who trust Donorbox to grow their impact and sustain their mission. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,473 **How Do G2 Users Rate Donorbox?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Fundraising:** 8.9/10 (Category avg: 8.0/10) - **Reporting:** 8.5/10 (Category avg: 7.9/10) - **Donor Communications:** 8.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Donorbox?** - **Seller:** [Donorbox](https://www.g2.com/sellers/donorbox-422bc4ae-80a0-47f5-8605-804bfe247faa) - **Company Website:** https://donorbox.org - **Year Founded:** 2014 - **HQ Location:** Arlington County, Virginia - **Twitter:** @Donorbox (6,037 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3704931/ (151 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 86% Small-Business, 3% Mid-Market #### What Are Donorbox's Pros and Cons? **Pros:** - Ease of Use (442 reviews) - Easy Setup (349 reviews) - Setup Ease (300 reviews) - Donations Management (236 reviews) - Fundraising (175 reviews) **Cons:** - High Fees (110 reviews) - Donation Management (100 reviews) - Pricing Issues (92 reviews) - Payment Issues (72 reviews) - Limited Customization (69 reviews) ### What Do G2 Reviewers Say About Donorbox? *AI-generated summary from verified user reviews* **Pros:** - Users commend Donorbox for its **ease of use** , enabling quick setup and streamlined donation processes. - Users value the **easy setup** of Donorbox, enabling quick and efficient fundraising with minimal effort required. - Users find the **setup ease** of Donorbox exceptional, enabling quick initiation and streamlined fundraising processes. - Users appreciate the **easy setup and functionality of Donorbox** , enabling hassle-free donation collection for their causes. - Users find **Donorbox's low fees and easy setup** significantly enhance their fundraising experience and campaign effectiveness. **Cons:** - Users regret the **high fees** of Donorbox, impacting the donations crucial for their nonprofits' sustainability. - Users express concern over **transaction fees** that reduce overall donation impact, especially for smaller contributions. - Users find the **pricing issues** challenging, especially with high costs for integrations and additional features. - Users are frustrated by **payment issues** , including fees and the need for multiple accounts for processing. - Users are frustrated with the **limited customization** options in Donorbox, hindering integration and branding efforts. #### What Are Recent G2 Reviews of Donorbox? **"[Powerful tool for donation campaigns, but pay attention to the data](https://www.g2.com/survey_responses/donorbox-review-5158182)"** **Rating:** 5.0/5.0 stars *— Davide F.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-5158182) --- **"[International Donations Made Easy, Needs Better Customization](https://www.g2.com/survey_responses/donorbox-review-12923887)"** **Rating:** 5.0/5.0 stars *— Aliesha V.* [Read full review](https://www.g2.com/survey_responses/donorbox-review-12923887) --- #### What Are G2 Users Discussing About Donorbox? - [Is Donorbox a payment processor?](https://www.g2.com/discussions/is-donorbox-a-payment-processor) - [Does Donorbox take a cut?](https://www.g2.com/discussions/does-donorbox-take-a-cut) - [What is Donorbox?](https://www.g2.com/discussions/what-is-donorbox) - [Is Donorbox a CRM?](https://www.g2.com/discussions/is-donorbox-a-crm) ### 4. [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. **Average Rating:** 4.6/5.0 **Total Reviews:** 883 **How Do G2 Users Rate Bloomerang CRM?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.5/10) - **Fundraising:** 8.7/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.8/10 (Category avg: 7.9/10) **Who Is the Company Behind Bloomerang CRM?** - **Seller:** [Bloomerang Giving Platform](https://www.g2.com/sellers/bloomerang-giving-platform) - **Company Website:** https://bloomerang.co - **Year Founded:** 2012 - **HQ Location:** Indianapolis - **Twitter:** @bloomerangTech (7,701 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2675499/ (577 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 81% Small-Business, 18% Mid-Market #### What Are Bloomerang CRM's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Customer Support (15 reviews) - Report Generation (15 reviews) - Reporting (15 reviews) - Intuitive (13 reviews) **Cons:** - Email Functionality (9 reviews) - Limited Features (9 reviews) - Email Management (7 reviews) - Limited Customization (7 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Bloomerang CRM? *AI-generated summary from verified user reviews* **Pros:** - Users find Bloomerang to be **incredibly easy to use** , enhancing their experience with robust, user-friendly features. - Users praise Bloomerang's **incredible customer support** , noting responsiveness and helpfulness in addressing queries and issues. - Users value the **report generation capabilities** of Bloomerang, enabling them to easily access and customize essential data. - Users value the **robust reporting features** in Bloomerang, enabling easy access to accurate and customizable data. - Users love the **intuitive interface** of Bloomerang CRM, making navigation and reporting seamless and enjoyable. **Cons:** - Users find the **email functionality lacking** , seeking more customization options and robust features compared to competitors. - Users express frustration over **limited features** in Bloomerang CRM, hindering customization and integration capabilities. - Users are disappointed with the **limited email capabilities** of Bloomerang, wishing for more robust features. - Users find **limited customization** in Bloomerang CRM, especially regarding email templates and feature flexibility. - Users find the **steep learning curve** of Bloomerang CRM challenging, especially with infrequent usage and limited training support. #### What Are Recent G2 Reviews of Bloomerang CRM? **"[Bloom’s QuickBooks Integration & Mission Team Management Saves Us 45 Hours a Week](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942)"** **Rating:** 5.0/5.0 stars *— Julie S.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12972942) --- **"[Intuitive Donor Management with Outstanding Support](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304)"** **Rating:** 4.5/5.0 stars *— Juan H.* [Read full review](https://www.g2.com/survey_responses/bloomerang-crm-review-12978304) --- #### What Are G2 Users Discussing About Bloomerang CRM? - [What is Bloomerang used for?](https://www.g2.com/discussions/what-is-bloomerang-used-for) - [What is Qgiv used for?](https://www.g2.com/discussions/what-is-qgiv-used-for) - [What is donor management?](https://www.g2.com/discussions/what-is-donor-management) - 1 comment - [What does Qgiv do?](https://www.g2.com/discussions/what-does-qgiv-do) - [What is the best donor management software?](https://www.g2.com/discussions/bloomerang-what-is-the-best-donor-management-software) - 1 comment ### 5. [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) Neon CRM is the nonprofit relationship management platform that empowers small and midsize nonprofits to make and maintain the personal connections that drive real, long-term growth. Instead of juggling disconnected tools and spreadsheets, your team can manage fundraising, communications, events, and supporter data in one intuitive, modern platform—giving you a complete view of every supporter relationship. With all your data and tools in one place, Neon CRM provides a true 360° view of your supporters. You can see how donors give over time, how volunteers engage, and how participants show up across campaigns and events. This insight makes it easier to spot opportunities, like turning a first-time donor into a monthly supporter or nurturing a long-time volunteer into a future major giver. Neon CRM’s powerful fundraising tools help you raise more while building a stronger, more connected community. Create flexible, conversion-friendly donation forms, run targeted campaigns, and grow a sustainable recurring giving program. Engage supporters with built-in tools for peer-to-peer fundraising, volunteer management, memberships, and events—all fully connected to your donor data so every interaction deepens the relationship. As your organization grows, Neon CRM helps ensure you’re always communicating with purpose. You can easily set up automated welcome series, timely thank-you messages, and thoughtful re-engagement emails that feel personal and authentic. These automations save your team hours of manual work while ensuring supporters receive the right message at the right time—strengthening trust and increasing donor loyalty. Putting personal connections first leads to measurable results. Nonprofits using Neon CRM see an average donation growth of 33% in their first year. By unifying data, reducing manual work, and enabling more meaningful engagement, Neon CRM helps organizations grow without losing the human touch that makes their mission matter. Free live chat, email, and phone support are included with every Neon CRM plan! With a dedicated U.S.-based support hub, 24/7 intelligent troubleshooting, faster response times, and expanded weekend availability, Neon One now provides industry-leading customer support. At Neon One, we believe your technology should grow with you. That’s why Neon CRM offers fair, affordable pricing on a sliding scale based on your organization’s revenue, not the number of contacts in your database. You can focus on building relationships and increasing impact, confident that your platform is designed to support you at every stage of growth. **Average Rating:** 4.2/5.0 **Total Reviews:** 427 **How Do G2 Users Rate Neon CRM?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.3/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Neon CRM?** - **Seller:** [Neon One, LLC](https://www.g2.com/sellers/neon-one-llc) - **Company Website:** https://neonone.com/ - **Year Founded:** 2018 - **HQ Location:** Chicago, IL - **Twitter:** @NeonOneTech (629 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/neonone/ (192 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Performing Arts - **Company Size:** 86% Small-Business, 10% Mid-Market #### What Are Neon CRM's Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Features (43 reviews) - Customer Support (33 reviews) - Donor Management (33 reviews) - All-in-one Solution (22 reviews) **Cons:** - Difficult Learning (20 reviews) - Not Intuitive (20 reviews) - Lacking Features (16 reviews) - Missing Features (16 reviews) - Inefficient Reporting (15 reviews) ### What Do G2 Reviewers Say About Neon CRM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Neon CRM, finding navigation simple and intuitive for nonprofit tasks. - Users praise Neon CRM for its **user-friendly features** , seamless navigation, and excellent adaptability for nonprofit needs. - Users appreciate the **responsive and caring customer support** from Neon CRM, enhancing their overall experience and satisfaction. - Users value the **easy and efficient donor management** in Neon CRM, enhancing their overall experience and engagement. - Users appreciate the **all-in-one solution** of Neon CRM for its efficiency, intuitive design, and tailored support. **Cons:** - Users find the **difficult learning** curve challenging, needing additional training and support to master advanced features. - Users find Neon CRM's reporting and event management features **not intuitive** , leading to confusion and inefficiency. - Users express concerns about the **lack of features** in Neon CRM, encountering limitations and difficulties during setup. - Users face **missing features** in Neon CRM, limiting functionality and complicating tasks like event management and reporting. - Users find the **inefficient reporting** frustrating, complicating data navigation and requiring manual adjustments for accurate outputs. #### What Are Recent G2 Reviews of Neon CRM? **"[Intuitive CRM with Powerful Dashboards and Room to Grow](https://www.g2.com/survey_responses/neon-crm-review-12562784)"** **Rating:** 4.0/5.0 stars *— Alyssa A.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12562784) --- **"[Flexible, Easy Donor Tracking with Excellent, Responsive Support](https://www.g2.com/survey_responses/neon-crm-review-12297340)"** **Rating:** 4.5/5.0 stars *— Edmund S.* [Read full review](https://www.g2.com/survey_responses/neon-crm-review-12297340) --- ### 6. [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) 1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communities, creating an endless circle of good. 2) The Nonprofit Cloud offers nonprofits solutions in: \* Fundraising \* Reporting and Analytics \* Income Management \* Donor Engagement \* Donation Management \* Marketing Communications and Engagement \* Personalized Journeys \* Marketing Automation \* Community Portals \* Attribution & AI \* Program Management and Service Delivery \* Program Delivery \* Grants Management \* Impact Measurement \* Volunteer Management \* Advocacy \* Hotline/Helpline Management \* Case Management \* Project Management \* Salesforce.org (http://salesforce.org/) also offers Foundations and grantmaking nonprofits outbound grants management solutions. 3) The Nonprofit Cloud has solutions to help you manage and deliver your programs and services, raise more funds, engage more effectively with your stakeholders, and understand and share your impact all on a single technology platform. And you don't have to go it alone. Nonprofits have unique technology needs so Salesforce.org (http://salesforce.org/) offers Success Services for: \* Always-on expertise: learn from the people who know Salesforce best \* Data-driven insights: plan your strategic roadmap \* Design-led innovation: create experiences that delight your constituents We also have an incredible ecosystem of implementation partners with subject matter expertise to help you get your system configured right the first time and up and running quickly and effectively. Nonprofits everywhere are choosing the #1 CRM platform over Salesforce competitors like never before. Join them. \* 89% of Salesforce.org customers say Salesforce has helped improve their ability to achieve their mission \* +49% faster response to constituents \* +24% donor retention \* -32% service and support costs \* -17% cost per dollar raised **Average Rating:** 4.1/5.0 **Total Reviews:** 82 **How Do G2 Users Rate Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.8/10 (Category avg: 7.9/10) - **Donor Communications:** 7.2/10 (Category avg: 7.9/10) **Who Is the Company Behind Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) - **Ownership:** NYSE:CRM **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)'s Pros and Cons? **Pros:** - Customizability (2 reviews) - Customization (2 reviews) - Features (2 reviews) - CRM Integration (1 reviews) - Data Storage (1 reviews) **Cons:** - Confusing Terminology (1 reviews) - Difficult Learning (1 reviews) - Difficult Learning Curve (1 reviews) - Expensive (1 reviews) - High Fees (1 reviews) ### What Do G2 Reviewers Say About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **customizability** of Agentforce Nonprofit, enhancing fundraising and program management with tailored features. - Users appreciate the **customizability** of Agentforce Nonprofit, allowing tailored solutions for diverse fundraising and program needs. - Users appreciate the **customizability and extensive features** of Agentforce Nonprofit, enhancing fundraising and program management seamlessly. - Users appreciate the **customizable CRM integration** in Agentforce Nonprofit, enhancing program management and operational efficiency. - Users appreciate the **ability to house information** easily for quick retrieval and efficient access. **Cons:** - Users find the **confusing terminology** in Agentforce Nonprofit challenging, but training helps mitigate issues. - Users find the **difficult learning curve** of Agentforce Nonprofit challenging due to its unique features compared to other SF products. - Users find the **difficult learning curve** challenging, as it differs from other Salesforce products. - Users find the **expensive fees** and aggressive billing process a significant drawback of Agentforce Nonprofit. - Users express frustration with **high fees** and an aggressive billing process that detracts from their overall experience. #### What Are Recent G2 Reviews of Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? **"[Effortless Donation and Volunteer Tracking](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107)"** **Rating:** 5.0/5.0 stars *— Julio E. R.* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-11844107) --- **"[A Win-Win Start: 10 Free Licenses to Try Before You Invest](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-review-12458424) --- #### What Are G2 Users Discussing About Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)? - [What is Salesforce for Ngo?](https://www.g2.com/discussions/what-is-salesforce-for-ngo) - [Which non profits use Salesforce?](https://www.g2.com/discussions/which-non-profits-use-salesforce) - [What is the Salesforce Nonprofit Success Pack?](https://www.g2.com/discussions/what-is-the-salesforce-nonprofit-success-pack) - [How can Salesforce help non profits?](https://www.g2.com/discussions/how-can-salesforce-help-non-profits) - 1 comment ### 7. [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) On average, Raiser's Edge NXT customers experience: - 35% growth in number of donors - 48% growth in number of gifts - 44% growth in total dollars raised Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's smart, fully integrated, and purpose-built exclusively for fundraising. Its advanced technology will streamline your data and reporting processes, increasing operational efficiency, and provide insight to every stage of the constituent lifecycle, helping you attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on your mission. **Average Rating:** 3.9/5.0 **Total Reviews:** 621 **How Do G2 Users Rate Blackbaud Raiser's Edge NXT?** - **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.5/10) - **Fundraising:** 7.1/10 (Category avg: 8.0/10) - **Reporting:** 6.6/10 (Category avg: 7.9/10) - **Donor Communications:** 6.1/10 (Category avg: 7.9/10) **Who Is the Company Behind Blackbaud Raiser's Edge NXT?** - **Seller:** [Blackbaud](https://www.g2.com/sellers/blackbaud) - **Company Website:** https://www.blackbaud.com/ - **Year Founded:** 1981 - **HQ Location:** Charleston, South Carolina - **Twitter:** @blackbaud (32,521 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/162724/ (3,233 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Development Associate, Development Coordinator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 49% Mid-Market, 41% Small-Business #### What Are Blackbaud Raiser's Edge NXT's Pros and Cons? **Pros:** - Ease of Use (69 reviews) - Intuitive (30 reviews) - User Experience (29 reviews) - Features (25 reviews) - Donor Management (24 reviews) **Cons:** - Missing Features (34 reviews) - Database Issues (19 reviews) - Limited Features (18 reviews) - Limitations (17 reviews) - Limited Access (15 reviews) ### What Do G2 Reviewers Say About Blackbaud Raiser's Edge NXT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Blackbaud Raiser's Edge NXT, highlighting its user-friendly interface and efficiency. - Users appreciate the **intuitive design** of Raiser's Edge NXT, making it friendly for those unfamiliar with database systems. - Users appreciate the **user-friendly interface** of Blackbaud Raiser's Edge NXT, making it accessible for everyone. - Users appreciate the **flexible features** of Blackbaud Raiser's Edge NXT, enabling powerful navigation and effective fundraising. - Users appreciate the **flexibility and comprehensive features** of Blackbaud Raiser's Edge NXT for effective donor management. **Cons:** - Users find the **missing features** frustrating, particularly lacking database functionalities and event form customization options. - Users experience **database issues** as WebView lacks key functionalities, leading to frustration and reliance on outdated systems. - Users find the **limited features** of Raiser’s Edge NXT frustrating, wishing for more comprehensive database functionalities. - Users find the **limited functionality in WebView** frustrating as it complicates common tasks compared to database view. - Users desire **limited access** to features and integrations, impacting their ability to work efficiently with multiple donors. #### What Are Recent G2 Reviews of Blackbaud Raiser's Edge NXT? **"[RE NXT Is Good for My Organization But Could Be Even Better With Enhanced Database Management Tools](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217)"** **Rating:** 4.0/5.0 stars *— Rhiannon A.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-12685217) --- **"[Industry Leader Trying to Modernize](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016)"** **Rating:** 4.0/5.0 stars *— Daniel S.* [Read full review](https://www.g2.com/survey_responses/blackbaud-raiser-s-edge-nxt-review-8642016) --- #### What Are G2 Users Discussing About Blackbaud Raiser's Edge NXT? - [What is Blackbaud Raiser's Edge NXT used for?](https://www.g2.com/discussions/what-is-blackbaud-raiser-s-edge-nxt-used-for) - [How much does Raiser's Edge NXT cost?](https://www.g2.com/discussions/how-much-does-raiser-s-edge-nxt-cost) - [What is the difference between Raiser's Edge and Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-the-difference-between-raiser-s-edge-and-raiser-s-edge-nxt) - 2 comments - [Is Raiser's Edge a CRM database?](https://www.g2.com/discussions/is-raiser-s-edge-a-crm-database) - [What is Raiser's Edge NXT?](https://www.g2.com/discussions/what-is-raiser-s-edge-nxt) - 1 comment ### 8. [Daxko Operations](https://www.g2.com/products/daxko-operations/reviews) Daxko Operations is a modern nonprofit management software platform that helps membership-based community organizations manage membership, programs, payments, reporting, and engagement in one secure, unified system. Built specifically for YMCAs, JCCs, Boys & Girls Clubs, and health and wellness organizations, it supports the operational and financial workflows required to run multi-location community centers at scale. Built to support the real-world complexity of nonprofit organizations, Daxko Operations handles high-volume check-ins, flexible program administration, recurring billing, and day-to-day staff workflows without relying on disconnected tools or manual workarounds. Core capabilities are live today and designed to work together out of the box, helping teams standardize processes and reduce operational friction across departments. Security, privacy, and compliance are foundational to the platform. Daxko Operations includes enterprise-grade security controls, role-based access, and strong data governance to help protect sensitive member and financial information. Integrated payments and financial workflows support accurate billing, and more reliable financial reporting, giving leadership teams confidence in operational performance. Built-in automation and intelligent insights help reduce administrative burden, improve accuracy, and give decision-makers clearer visibility into performance across the organization. With one source of truth for membership, programs, and financial activity, teams can operate more efficiently and focus more time on serving their communities. Key capabilities include: • Membership management and member account tools for community-based organizations • Program management software for registrations, schedules, events, and capacity-based offerings • Integrated payments that support revenue collection and reconciliation Dashboards and analytics for operational visibility and board-ready insights • Enterprise-grade data security, privacy protections, and role-based access controls • Automations and AI-powered insights that reduce manual effort and improve consistency Daxko Operations is trusted by nonprofit leaders who need software that works the way their organization works by delivering clarity, control, and reliability without depending on future feature promises. **Average Rating:** 4.3/5.0 **Total Reviews:** 97 **How Do G2 Users Rate Daxko Operations?** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.5/10 (Category avg: 8.0/10) - **Reporting:** 6.8/10 (Category avg: 7.9/10) - **Donor Communications:** 7.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Daxko Operations?** - **Seller:** [Daxko](https://www.g2.com/sellers/daxko) - **Company Website:** https://www.daxko.com - **Year Founded:** 1998 - **HQ Location:** Birmingham, AL - **Twitter:** @Daxko (2,161 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/daxko (888 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Non-Profit Organization Management - **Company Size:** 63% Mid-Market, 22% Small-Business #### What Are Daxko Operations's Pros and Cons? **Pros:** - Ease of Use (35 reviews) - Efficiency (11 reviews) - Efficiency Improvement (11 reviews) - Navigation Ease (11 reviews) - Intuitive (10 reviews) **Cons:** - Technical Issues (10 reviews) - Missing Features (6 reviews) - Not User-Friendly (6 reviews) - Accounting Limitations (4 reviews) - Donation Management (4 reviews) ### What Do G2 Reviewers Say About Daxko Operations? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Daxko Operations, enjoying its centralized customer information and user-friendly interface. - Users appreciate the **accessibility and efficiency** of Daxko Operations, enhancing communication and streamlining workflow across departments. - Users commend the **efficiency improvement** of Daxko Operations, enabling quick client assistance and streamlined operations. - Users find Daxko Operations to have **intuitive navigation** , making it easy to access member information efficiently. - Users find Daxko Operations to be **intuitive** , enhancing efficiency and simplifying navigation for daily tasks. **Cons:** - Users face **technical issues** like crashes, a steep learning curve, and limitations in storing digital files. - Users find the **missing features** in Daxko Operations hinder invoicing and limit photo management capabilities. - Users find Daxko Operations **not user-friendly** , citing a complicated interface and frustrating navigation challenges. - Users are frustrated with the **limitations in payment scheduling** , wishing for more editing flexibility and better support options. - Users find **fundraising features lacking refinements** , facing challenges with donation corrections and donor search functionality. #### What Are Recent G2 Reviews of Daxko Operations? **"[Easy-to-Understand UX, Strong Performance, and Great In-App Support](https://www.g2.com/survey_responses/daxko-operations-review-13038983)"** **Rating:** 5.0/5.0 stars *— Verified User in Non-Profit Organization Management* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-13038983) --- **"[Easy to Navigate, Reliable Performance—Daxko Keeps Our Programs Organized](https://www.g2.com/survey_responses/daxko-operations-review-12855783)"** **Rating:** 4.5/5.0 stars *— Hailey W.* [Read full review](https://www.g2.com/survey_responses/daxko-operations-review-12855783) --- #### What Are G2 Users Discussing About Daxko Operations? - [What does Daxko Engage do?](https://www.g2.com/discussions/what-does-daxko-engage-do) - [What is Daxko ymca?](https://www.g2.com/discussions/what-is-daxko-ymca) - [How much does Daxko cost?](https://www.g2.com/discussions/daxko-engage-how-much-does-daxko-cost) - [What is Daxko mobile app?](https://www.g2.com/discussions/what-is-daxko-mobile-app) - [What does Daxko do?](https://www.g2.com/discussions/what-does-daxko-do) ### 9. [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) DonorPerfect is the nonprofit platform that makes it easy to do good. In a single system, development teams can make better decisions, build meaningful connections, and boost revenue by 25% in the first year. From solicitation to stewardship, DonorPerfect is known for its simple tools that drive community impact. Any size organization can manage contacts, automate tasks, analyze trends, measure progress, and share updates—all from one reliable source, and with top-rated support. Trusted by 75,000 nonprofit professionals, DonorPerfect makes it easy to do good. From sustaining your mission to simplifying daily tasks, DonorPerfect provides an all-in-one system for fundraising success, support, and sustainability. Out of the box, DonorPerfect includes powerful features like Constant Contact digital marketing, advanced custom reporting, and automated donor management, allowing nonprofits to make informed decisions and meaningful connections. **Average Rating:** 4.4/5.0 **Total Reviews:** 562 **How Do G2 Users Rate DonorPerfect?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 8.4/10 (Category avg: 7.9/10) **Who Is the Company Behind DonorPerfect?** - **Seller:** [DonorPerfect](https://www.g2.com/sellers/donorperfect) - **Company Website:** https://www.donorperfect.com - **Year Founded:** 1981 - **HQ Location:** Fort Washington, PA - **Twitter:** @DonorPerfect (6,877 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/showcase/donorperfect-software/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Director of Development - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 76% Small-Business, 22% Mid-Market #### What Are DonorPerfect's Pros and Cons? **Pros:** - Customer Support (64 reviews) - Ease of Use (63 reviews) - Staff Helpfulness (30 reviews) - Donor Management (28 reviews) - Features (27 reviews) **Cons:** - Missing Features (17 reviews) - Limitations (16 reviews) - Learning Curve (15 reviews) - Report Generation (14 reviews) - Not Intuitive (13 reviews) ### What Do G2 Reviewers Say About DonorPerfect? *AI-generated summary from verified user reviews* **Pros:** - Users rave about DonorPerfect's **excellent customer support** , consistently finding it knowledgeable, timely, and friendly. - Users appreciate the **user-friendly interface** of DonorPerfect, allowing easy customization and efficient donor management. - Users praise the **helpfulness of DonorPerfect's staff** , noting their timely, knowledgeable, and friendly support. - Users appreciate the **centralized and user-friendly donor management** system of DonorPerfect, making data tracking effortless. - Users highlight the **user-friendly and robust reporting features** of DonorPerfect, enhancing donor management and engagement. **Cons:** - Users find that DonorPerfect has **missing features** which limit functionality and hinder user experience compared to newer alternatives. - Users experience **limitations in reporting and donor account management** , making it cumbersome to use DonorPerfect effectively. - Users note a **steep learning curve** with DonorPerfect, making it challenging to utilize all features effectively. - Users find the **report generation challenging** , requiring improvement for easier access and better usability. - Users find DonorPerfect **not intuitive** , struggling to locate features and account information efficiently. #### What Are Recent G2 Reviews of DonorPerfect? **"[Top-Notch Support: Chatbot, Helpline, and Clear Webinars](https://www.g2.com/survey_responses/donorperfect-review-12270274)"** **Rating:** 4.0/5.0 stars *— Beth D.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12270274) --- **"[Modern, Intuitive CRM with Excellent Support and Reporting](https://www.g2.com/survey_responses/donorperfect-review-12203584)"** **Rating:** 4.0/5.0 stars *— Emily K.* [Read full review](https://www.g2.com/survey_responses/donorperfect-review-12203584) --- #### What Are G2 Users Discussing About DonorPerfect? - [What is DonorPerfect used for?](https://www.g2.com/discussions/what-is-donorperfect-used-for) - [What is the best donor management software?](https://www.g2.com/discussions/donorperfect-what-is-the-best-donor-management-software) - [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) - 1 comment - [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) - 1 comment - [What is DonorPerfect?](https://www.g2.com/discussions/what-is-donorperfect) ### 10. [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) As the world's #1 AI Cloud ERP solution for more than 25 years, NetSuite has helped businesses gain the visibility, control, and agility to build and grow a successful business. First focused on financials and ERP, we now provide an AI-powered integrated system that also includes inventory management, HR, professional services automation, and commerce, and is used by more than 43,000 customers in 220 countries. **Average Rating:** 4.1/5.0 **Total Reviews:** 4,690 **How Do G2 Users Rate NetSuite?** - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.5/10) - **Fundraising:** 7.5/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 7.3/10 (Category avg: 7.9/10) **Who Is the Company Behind NetSuite?** - **Seller:** [Oracle](https://www.g2.com/sellers/oracle) - **Company Website:** https://www.oracle.com/middleware/technologies/api-manager.html - **Year Founded:** 1977 - **HQ Location:** Austin, TX - **Twitter:** @Oracle (827,997 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1028/ (208,078 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Accounting Manager - **Top Industries:** Computer Software, Accounting - **Company Size:** 57% Mid-Market, 31% Small-Business #### What Are NetSuite's Pros and Cons? **Pros:** - Ease of Use (521 reviews) - Customizability (342 reviews) - Functionality (318 reviews) - Customization Options (304 reviews) - Customization (278 reviews) **Cons:** - Learning Curve (354 reviews) - Improvement Needed (306 reviews) - Missing Features (265 reviews) - Limited Customization (229 reviews) - Not User-Friendly (227 reviews) ### What Do G2 Reviewers Say About NetSuite? *AI-generated summary from verified user reviews* **Pros:** - Users find NetSuite's **ease of use** beneficial, appreciating its smooth functionality and customizable features. - Users value the **customizability** of NetSuite, enhancing operations through tailored reporting and seamless integration across processes. - Users appreciate the **seamless integration and customization** in NetSuite, enhancing user experience and reporting capabilities. - Users value the **extensive customization options** in NetSuite, enhancing business impact and user experience significantly. - Users value the **customization capabilities** of NetSuite, allowing impactful changes tailored to their business needs. **Cons:** - Users often struggle with the **steep learning curve** of NetSuite, finding it time-consuming to navigate and customize. - Users feel that NetSuite requires **significant improvements** in reporting complexity and user interface for better usability. - Users find **missing features** in NetSuite frustrating, impacting usability and functionality across various modules. - Users express frustration over **limited customization** options in NetSuite, impacting usability and overall satisfaction. - Users find the **interface unintuitive** , complicating report creation and integration, resulting in a frustrating experience. #### What Are Recent G2 Reviews of NetSuite? **"[Real-Time Visibility Across Finance, Inventory, Purchasing, and Sales](https://www.g2.com/survey_responses/netsuite-review-12905951)"** **Rating:** 5.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12905951) --- **"[NetSuite Unifies Core Processes with Powerful Visibility and Reporting](https://www.g2.com/survey_responses/netsuite-review-12967208)"** **Rating:** 4.5/5.0 stars *— Abhishek G.* [Read full review](https://www.g2.com/survey_responses/netsuite-review-12967208) --- #### What Are G2 Users Discussing About NetSuite? - [Is NetSuite an accounting software?](https://www.g2.com/discussions/is-netsuite-an-accounting-software) - 4 comments - [What is NetSuite built on?](https://www.g2.com/discussions/what-is-netsuite-built-on) - 1 comment - [Is NetSuite a good ERP system?](https://www.g2.com/discussions/is-netsuite-a-good-erp-system) - 3 comments, 1 upvote - [What is a NetSuite software?](https://www.g2.com/discussions/what-is-a-netsuite-software) - 3 comments ### 11. [Glue Up](https://www.g2.com/products/glue-up/reviews) Glue Up is an all-in-one CRM platform designed to help associations, Chambers of Commerce and other member-based organizations build and grow their communities through events, memberships, and various digital tools, all from a single interface. This comprehensive solution integrates essential functionalities such as CRM, event management, membership management, email marketing, project management, training management, surveys, and financial tools, providing users with a cohesive experience that simplifies their operations. Targeted primarily at associations, Chambers of Commerce, event organizers, and other member-based organizations, Glue Up is perfect choice for those seeking to enhance their community engagement and operational efficiency. The platform is particularly beneficial for organizations that require robust tools to manage memberships, organize events, and communicate effectively with their members. By consolidating multiple functionalities into one platform, Glue Up allows organizations to focus on their core mission of serving their communities while reducing the complexity of managing disparate systems. Key features of Glue Up include its two mobile applications—one designed for organizations and the other for their communities—both available at no additional cost. These mobile apps enable users to manage their activities on the go, ensuring that they can stay connected and engaged with their members anytime, anywhere. Additionally, Glue Up's advanced engagement features, such as Speed Networking, Community Engagement Solutions, and Chapter Management, provide organizations with innovative ways to foster interaction and collaboration among their members. Since its introduction of AI capabilities in 2023, Glue Up has positioned itself as the first AI-powered association management software. This advancement allows organizations to leverage artificial intelligence to enhance member engagement and streamline operations further. The platform's unique offerings, including White Label and Webinar Engagement Solutions, cater to the specific needs of demanding member organizations, making it a versatile choice for those looking to elevate their community-building efforts. With over 3,000 organizations utilizing Glue Up across more than 70 countries, the platform has proven its effectiveness in helping member communities thrive. By integrating a wide array of tools and features into a single platform, Glue Up stands out as a comprehensive solution that addresses the diverse needs of organizations aiming to enhance their community engagement and operational success. #ams #communityfirst **Average Rating:** 4.5/5.0 **Total Reviews:** 136 **How Do G2 Users Rate Glue Up?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.5/10) - **Fundraising:** 6.7/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 6.5/10 (Category avg: 7.9/10) **Who Is the Company Behind Glue Up?** - **Seller:** [Glue Up](https://www.g2.com/sellers/glue-up) - **Year Founded:** 2013 - **HQ Location:** Tysons, VA - **Twitter:** @Glue_Up (887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3320588/ (48 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Events Services - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Glue Up's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Event Management (12 reviews) - Customer Support (11 reviews) - Features (10 reviews) - Helpful (9 reviews) **Cons:** - Difficulty (4 reviews) - Missing Features (4 reviews) - Learning Curve (3 reviews) - Learning Difficulty (3 reviews) - Confusing Interface (2 reviews) ### What Do G2 Reviewers Say About Glue Up? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Glue Up, facilitating member engagement and improving overall efficiency. - Users appreciate the **streamlined event management** in Glue Up, enjoying efficient tracking and communication with attendees. - Users praise the **excellent customer support** of Glue Up, noting professionalism and continuous improvements in service. - Users value the **intuitive interface and robust features** of Glue Up, enhancing member communication and operational efficiency. - Users highlight the **helpful customer service** who respond quickly and professionally to all queries and support needs. **Cons:** - Users experience **significant difficulties** with account setup, payment processing, and configuration, leading to frustrating delays. - Users express a desire for **missing features** like basic event management and invoice adjustments, impacting usability. - Users find the **learning curve steep** , requiring significant time for proper setup and training to avoid feeling overwhelmed. - Users note a **steep learning curve** with Glue Up, requiring time for effective onboarding and team training. - Users often find Glue Up's interface **confusing** , complicating navigation and accessibility of essential contact information. #### What Are Recent G2 Reviews of Glue Up? **"[Efficient Event & Contact Management with Excellent Support](https://www.g2.com/survey_responses/glue-up-review-11999268)"** **Rating:** 4.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/glue-up-review-11999268) --- **"[Great Tutorial Videos Make Onboarding Easy](https://www.g2.com/survey_responses/glue-up-review-12433772)"** **Rating:** 4.5/5.0 stars *— Emoinu O.* [Read full review](https://www.g2.com/survey_responses/glue-up-review-12433772) --- #### What Are G2 Users Discussing About Glue Up? - [How has Glue Up transformed your event management process, and what do you think needs improvement?](https://www.g2.com/discussions/how-has-glue-up-transformed-your-event-management-process-and-what-do-you-think-needs-improvement) - [What does Glue Up do?](https://www.g2.com/discussions/what-does-glue-up-do) - [How do I check in glue up?](https://www.g2.com/discussions/how-do-i-check-in-glue-up) - [How much does Glueup cost?](https://www.g2.com/discussions/how-much-does-glueup-cost) - [How does glue up work?](https://www.g2.com/discussions/how-does-glue-up-work) - 1 comment ### 12. [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) Virtuous CRM+ is the AI-powered, Responsive donor management platform that brings your fundraising data and workflows into one modern, connected system. Virtuous CRM+ equips fundraisers to personalize outreach across the entire giving journey and automate internal work. Key Capabilities: - Unified fundraising data in one connected platform to give fundraisers a complete 360-degree view of every donor’s giving, engagement, and relationships. - Real-time donor behavior and engagement insights to reveal timely opportunities for outreach and deepen donor connection. - Automated workflows and task assignments to trigger personalized emails, calls, texts, and actions based on real-time donor behavior. - Integrated email, SMS, and online giving tools to simplify multichannel communication and keep donor journeys consistent and relevant. - Dynamic segmentation powered by real-time data to help teams deliver targeted campaigns that drive stronger results. - Advanced reporting and operational tools to analyze trends, monitor KPIs, and support finance, development, and leadership needs. Seamless Integration With Other Virtuous Products: - Frictionless online giving experiences using Virtuous Raise to increase conversions, recurring gifts, and average gift size. - AI-powered donor profile enrichment using Virtuous Insights to identify high-potential donors. - Enterprise-grade reporting using Virtuous Analytics to forecast performance and inform strategic decisions. - Event and volunteer management using Virtuous Volunteer to unify giving and service data. - AI-generated outreach using Virtuous Momentum to accelerate personalized communication. Nonprofits Using Virtuous CRM+ Have Seen: - 12% increase in donor retention - 0% increase in average gift size - 20% decrease in administrative time Virtuous CRM+ helps nonprofits build deeper donor relationships, automate what matters most, and grow generosity with clarity and confidence. **Average Rating:** 4.4/5.0 **Total Reviews:** 278 **How Do G2 Users Rate Virtuous CRM+?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Virtuous CRM+?** - **Seller:** [Virtuous](https://www.g2.com/sellers/virtuous) - **Company Website:** https://www.virtuouscrm.com - **Year Founded:** 2014 - **HQ Location:** Phoenix, AZ - **Twitter:** @VirtuousCRM (892 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10156539/ (206 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director of Development - **Top Industries:** Non-Profit Organization Management, Religious Institutions - **Company Size:** 63% Small-Business, 35% Mid-Market #### What Are Virtuous CRM+'s Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Intuitive (4 reviews) - Customer Support (3 reviews) - Easy Integrations (3 reviews) - Email Marketing (3 reviews) **Cons:** - Expensive (2 reviews) - Form Design Issues (2 reviews) - Integration Issues (2 reviews) - Limited Customization (2 reviews) - Payment Issues (2 reviews) ### What Do G2 Reviewers Say About Virtuous CRM+? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, making tracking and reporting effortless. - Users appreciate the **intuitive and user-friendly interface** of Virtuous CRM+, making daily tasks effortless and efficient. - Users highly value the **knowledgeable and helpful customer support** team, enhancing their overall experience with Virtuous CRM+. - Users value the **easy integrations** of Virtuous CRM+, which streamline workflows and enhance productivity effectively. - Users value the **intuitive interface** of Virtuous CRM+, simplifying daily tasks and enhancing email marketing efficiency. **Cons:** - Users feel that Virtuous CRM+ can be **costly for small enterprises** , potentially limiting access for smaller businesses. - Users find **form design issues** limit practical information collection and desire more customization options. - Users report **integration issues** with Virtuous CRM+, making it challenging to connect with other services effectively. - Users express a desire for more **customization options** in the forms to enhance their experience with Virtuous CRM+. - Users find **payment issues** with Virtuous CRM+ regarding the practicality of forms for collecting information. #### What Are Recent G2 Reviews of Virtuous CRM+? **"[User-Friendly Yet Powerful CRM Solution](https://www.g2.com/survey_responses/virtuous-crm-review-12887185)"** **Rating:** 4.5/5.0 stars *— Jared D.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12887185) --- **"[The Most Comprehensive CRM for Unifying Projects and Donors](https://www.g2.com/survey_responses/virtuous-crm-review-12891699)"** **Rating:** 5.0/5.0 stars *— Clark B.* [Read full review](https://www.g2.com/survey_responses/virtuous-crm-review-12891699) --- #### What Are G2 Users Discussing About Virtuous CRM+? - [What is Virtuous used for?](https://www.g2.com/discussions/what-is-virtuous-used-for) ### 13. [NationBuilder](https://www.g2.com/products/nationbuilder/reviews) NationBuilder is the most-used platform for advocacy organizations, political campaigns, and nonprofits. One integrated system replaces a stack of separate tools: a supporter database that updates with every interaction, ready-made website and donation-page templates, email and text messaging, petitions and advocacy actions, and field organizing tools for canvassing and phone banking. Every plan includes unlimited users and unlimited email blasts — your whole team and your entire list are always covered, with no per-seat or per-send fees. Built-in payment processing and recurring donations make it easy to turn supporters into donors and mobilize them to act. Trusted by more than 9,000 organizations across 112 countries, NationBuilder powers many of the world's highest-stakes campaigns and movements. **Average Rating:** 4.2/5.0 **Total Reviews:** 107 **How Do G2 Users Rate NationBuilder?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.1/10 (Category avg: 8.0/10) - **Reporting:** 7.1/10 (Category avg: 7.9/10) - **Donor Communications:** 8.1/10 (Category avg: 7.9/10) **Who Is the Company Behind NationBuilder?** - **Seller:** [NationBuilder](https://www.g2.com/sellers/nationbuilder) - **Company Website:** https://nationbuilder.com/ - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @NationBuilder (15,261 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2514119/ (100 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 83% Small-Business, 10% Mid-Market #### What Are NationBuilder's Pros and Cons? **Pros:** - Ease of Use (1 reviews) - Easy Setup (1 reviews) - Email Communication (1 reviews) - Email Marketing (1 reviews) - Features (1 reviews) **Cons:** - Difficult Learning (1 reviews) - Difficult Setup (1 reviews) - Learning Curve (1 reviews) - Learning Difficulty (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About NationBuilder? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in setting up features like filters and email blasts exceptionally beneficial and powerful. - Users find the **easy setup** of NationBuilder’s features highly effective and user-friendly for their needs. - Users value the **easy-to-setup and powerful email blast feature** of NationBuilder for effective communication. - Users appreciate the **easy-to-setup email blast feature** of NationBuilder, finding it powerful and effective for outreach. - Users find the **easy setup and powerful features** of NationBuilder's filters and email blasts highly beneficial. **Cons:** - Users find the **difficult learning curve** of NationBuilder to be a hurdle, requiring time to master the system. - Users find the **difficult setup** of NationBuilder time-consuming, impacting the initial learning curve significantly. - Users report a challenging **learning curve** initially, but find it easier once they master the software. - Users note a **learning difficulty** with NationBuilder, requiring time to set up before it becomes user-friendly. - Users find the **setup difficulty** to be time-consuming, though the platform becomes easy once learned. #### What Are Recent G2 Reviews of NationBuilder? **"[NationBuilder is worth considering!](https://www.g2.com/survey_responses/nationbuilder-review-9896664)"** **Rating:** 5.0/5.0 stars *— Michael C.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-9896664) --- **"[Gets you up and running fast while addressing crucial business processes.](https://www.g2.com/survey_responses/nationbuilder-review-11457680)"** **Rating:** 5.0/5.0 stars *— Melanie B.* [Read full review](https://www.g2.com/survey_responses/nationbuilder-review-11457680) --- #### What Are G2 Users Discussing About NationBuilder? - [What is NationBuilder used for?](https://www.g2.com/discussions/what-is-nationbuilder-used-for) - [What does NationBuilder do?](https://www.g2.com/discussions/what-does-nationbuilder-do) - [What is nation builder software?](https://www.g2.com/discussions/what-is-nation-builder-software) - [Is NationBuilder a CRM?](https://www.g2.com/discussions/is-nationbuilder-a-crm) - [How much does NationBuilder cost?](https://www.g2.com/discussions/how-much-does-nationbuilder-cost) ### 14. [CharityEngine](https://www.g2.com/products/charityengine-charityengine/reviews) CharityEngine is the only native all-in-one CRM built for nonprofits. CharityEngine's complete fundraising and donor management platform allows nonprofits to centralize and leverage their data to enrich donor relationships, raise more money, and increase their impact on the world. Our solution offers forms, advocacy campaigns, text-to-give, email marketing and automation, events, e-commerce, peer-to-peer fundraising, data and workflow automation, real-time personalization, and so much more. As a PCI-certified payment processor, CharityEngine allows your donors to give easily, securely, and offers best-in-class transaction rates. CharityEngine powers the good to be great. **Average Rating:** 4.4/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CharityEngine?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 8.7/10 (Category avg: 7.9/10) - **Donor Communications:** 9.4/10 (Category avg: 7.9/10) **Who Is the Company Behind CharityEngine?** - **Seller:** [CharityEngine](https://www.g2.com/sellers/charityengine) - **Company Website:** https://charityengine.net/ - **Year Founded:** 1999 - **HQ Location:** McLean, VA - **Twitter:** @CharityEngine (404 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/charityengine/ (36 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 78% Small-Business, 20% Mid-Market #### What Are CharityEngine's Pros and Cons? **Pros:** - Customer Support (24 reviews) - Staff Helpfulness (22 reviews) - Ease of Use (19 reviews) - Features (13 reviews) - All-in-one Solutions (11 reviews) **Cons:** - Difficult Learning (8 reviews) - Not User-Friendly (8 reviews) - Technical Issues (7 reviews) - Learning Curve (6 reviews) - Limitations (6 reviews) ### What Do G2 Reviewers Say About CharityEngine? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **exceptional customer support** of CharityEngine, appreciating their responsiveness and willingness to help. - Users commend the **exceptional helpfulness of the Charity Engine staff** , noting their responsiveness and support during onboarding. - Users commend the **ease of use** of CharityEngine, appreciating its intuitive interface and seamless integration. - Users praise CharityEngine for its **exceptional onboarding support** and powerful features that truly enhance nonprofit operations. - Users value the **all-in-one functionality** of CharityEngine, enjoying streamlined operations and comprehensive donor management. **Cons:** - Users find the **difficult learning curve** of CharityEngine impacts user-friendliness and slows down setup processes. - Users find CharityEngine **not user-friendly** , with an outdated design and unintuitive processes requiring multiple steps. - Users often face **technical issues** with CharityEngine, including frustrating support and occasional system lag and complexity. - Users find a **steep learning curve** with CharityEngine's terminology and setup, but support eases the process. - Users report a **lack of clarity on package inclusions** and find the platform's usability and integration complex. #### What Are Recent G2 Reviews of CharityEngine? **"[Outstanding One-on-One Support](https://www.g2.com/survey_responses/charityengine-review-12602142)"** **Rating:** 5.0/5.0 stars *— Kassandra W.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12602142) --- **"[Clean, Minimalist CRM with an Amazing Implementation Team](https://www.g2.com/survey_responses/charityengine-review-12562926)"** **Rating:** 5.0/5.0 stars *— Sam R.* [Read full review](https://www.g2.com/survey_responses/charityengine-review-12562926) --- #### What Are G2 Users Discussing About CharityEngine? - [How does donate kindly work?](https://www.g2.com/discussions/how-does-donate-kindly-work) - [How much does Charity Engine cost?](https://www.g2.com/discussions/how-much-does-charity-engine-cost) - 1 comment - [Is Charity Engine legit?](https://www.g2.com/discussions/is-charity-engine-legit) - [What is Charity Engine software?](https://www.g2.com/discussions/what-is-charity-engine-software) - 1 comment ### 15. [iMIS](https://www.g2.com/products/imis/reviews) iMIS® is designed to meet the unique management needs of associations, unions, regulatory bodies, and non-profits. It has all the features you need to manage your organization efficiently with dashboards and reporting, a powerful API with hundreds of proven integrations, and an optional Web CMS. Powered by Microsoft Azure, iMIS provides automatic upgrades, enterprise-grade data security, and reliable performance at scale. **Average Rating:** 4.2/5.0 **Total Reviews:** 230 **How Do G2 Users Rate iMIS?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.8/10 (Category avg: 7.9/10) **Who Is the Company Behind iMIS?** - **Seller:** [Advanced Solutions International (ASI)](https://www.g2.com/sellers/advanced-solutions-international-asi) - **Company Website:** https://www.advsol.com/ - **Year Founded:** 1991 - **HQ Location:** Alexandria, Virginia - **Twitter:** @iMISbyASI (5,746 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/advanced-solutions-international-inc./ (257 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 82% Small-Business, 17% Mid-Market #### What Are iMIS's Pros and Cons? **Pros:** - Ease of Use (14 reviews) - Features (14 reviews) - Customer Support (12 reviews) - Customizability (10 reviews) - Easy Integrations (10 reviews) **Cons:** - Learning Curve (8 reviews) - Complexity (5 reviews) - Limited Customization (5 reviews) - Technical Issues (5 reviews) - High Fees (4 reviews) ### What Do G2 Reviewers Say About iMIS? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of iMIS, benefiting from seamless integration and responsive support throughout their experience. - Users value the **flexibility and customization** of iMIS, facilitating tailored solutions for their association's needs. - Users commend the **exceptional customer support** from ASI, noting their responsiveness and reliability in addressing issues. - Users highly value the **flexibility and customization** of iMIS, enabling tailored solutions for their unique organizational needs. - Users value the **easy integrations** of iMIS, which enhance collaboration and streamline workflows effectively. **Cons:** - Users face a **long and steep learning curve** with iMIS, necessitating improved training to manage its complexity. - Users find the **complexity** of iMIS overwhelming, with a demanding configuration process that can be time-consuming. - Users face **limited customization** options in iMIS, making it challenging to meet specific organizational needs effectively. - Users often face **technical issues and glitches** , making the overall experience frustrating and challenging for new users. - Users find the **high fees** for iMIS, including module costs, to be a frustrating barrier to utilization. #### What Are Recent G2 Reviews of iMIS? **"[For complex billing structures, none better](https://www.g2.com/survey_responses/imis-review-7844854)"** **Rating:** 4.0/5.0 stars *— Mark F.* [Read full review](https://www.g2.com/survey_responses/imis-review-7844854) --- **"[Comprehensive Member Management and Seamless Event Coordination](https://www.g2.com/survey_responses/imis-review-12246913)"** **Rating:** 4.5/5.0 stars *— Kenny W.* [Read full review](https://www.g2.com/survey_responses/imis-review-12246913) --- #### What Are G2 Users Discussing About iMIS? - [What is iMIS used for?](https://www.g2.com/discussions/what-is-imis-used-for) ### 16. [Panorama](https://www.g2.com/products/frontstream-panorama/reviews) Over 20,000 nonprofits and socially-minded companies have used Panorama by FrontStream to power their auctions, charity events, peer-to-peer and online fundraising. As an all in one digital fundraising solution, donor management and CRM is baked right in so you have one source of truth for all your engagement with your supporters & volunteers. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the awareness needed to raise funds. Panorama also includes a secure, level one PCI-Compliant payment processor that makes donating a seamless, hassle-free part of the process. **Average Rating:** 4.0/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Panorama?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 8.6/10 (Category avg: 7.9/10) **Who Is the Company Behind Panorama?** - **Seller:** [FrontStream](https://www.g2.com/sellers/frontstream-689d5cbd-b9c2-4ef7-b219-5861362cf939) - **Year Founded:** 1999 - **HQ Location:** Claymont, DE - **Twitter:** @FrontStream (2,793 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1076858/ (87 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management, Fund-Raising - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Panorama's Pros and Cons? **Pros:** - Customer Support (12 reviews) - Ease of Use (8 reviews) - Staff Helpfulness (8 reviews) - Fundraising (4 reviews) - Response Time (4 reviews) **Cons:** - Limited Features (4 reviews) - Learning Curve (3 reviews) - Missing Features (3 reviews) - Auction Issues (2 reviews) - Complexity (2 reviews) ### What Do G2 Reviewers Say About Panorama? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** from Panorama, noting their reliability and dedication to resolving issues swiftly. - Users find Panorama's **ease of use** impressive, with a clean UI that simplifies management and navigation. - Users commend the **helpfulness of staff** at Panorama, highlighting their expertise and support during critical events. - Users highlight the **effective fundraising support** from Panorama, leading to impressive results and successful events. - Users value the **responsive tech support** of Panorama, appreciating prompt resolutions and helpful customer service. **Cons:** - Users find the **limited features** of Panorama frustrating compared to more powerful products, impacting overall usability. - Users find the **learning curve steep** with Panorama, making initial setup and usage challenging for newcomers. - Users feel the need for more **missing features** , particularly in user profiles and enhanced customizability for easier management. - Users face **auction issues** with back-end functionality, making item management difficult during events and limiting participant access. - Users find Panorama's **complexity and learning curve** daunting, impacting setup and overall usability negatively. #### What Are Recent G2 Reviews of Panorama? **"[Frontstream’s Team Made Our Event a Breeze—Incredible Support from Heidi](https://www.g2.com/survey_responses/panorama-review-12722903)"** **Rating:** 5.0/5.0 stars *— Rose B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12722903) --- **"[Easy to Implement, a Breeze to Use, and Impressive Features](https://www.g2.com/survey_responses/panorama-review-12317303)"** **Rating:** 5.0/5.0 stars *— Cedric B.* [Read full review](https://www.g2.com/survey_responses/panorama-review-12317303) --- ### 17. [Giveffect](https://www.g2.com/products/giveffect/reviews) Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more. Connected and automated. **Average Rating:** 4.1/5.0 **Total Reviews:** 63 **How Do G2 Users Rate Giveffect?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.5/10) - **Fundraising:** 8.6/10 (Category avg: 8.0/10) - **Reporting:** 8.4/10 (Category avg: 7.9/10) - **Donor Communications:** 9.0/10 (Category avg: 7.9/10) **Who Is the Company Behind Giveffect?** - **Seller:** [Giveffect](https://www.g2.com/sellers/giveffect) - **Year Founded:** 2012 - **HQ Location:** San Francisco, CA - **Twitter:** @Giveffect (1,167 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/giveffect/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Giveffect's Pros and Cons? **Pros:** - Customer Support (10 reviews) - All-in-one Solutions (6 reviews) - Ease of Use (6 reviews) - Features (6 reviews) - Staff Helpfulness (6 reviews) **Cons:** - High Fees (3 reviews) - Limited Features (3 reviews) - CRM Integration (2 reviews) - Data Transfer Issues (2 reviews) - Donation Management (2 reviews) ### What Do G2 Reviewers Say About Giveffect? *AI-generated summary from verified user reviews* **Pros:** - Users love the **amazing customer support** from Giveffect, highlighting fast responses and helpful account managers. - Users commend Giveffect for its **comprehensive all-in-one solutions** , enabling efficient management of various nonprofit activities seamlessly. - Users love the **ease of use** of Giveffect, appreciating the seamless integration and intuitive navigation of its features. - Users love the **integrated features** of Giveffect, which streamline workflows and enhance productivity with a single system. - Users commend the **helpfulness of staff** at Giveffect, praising their responsiveness and support for navigating the platform. **Cons:** - Users find the **high fees** of Giveffect to be a significant drawback, prompting searches for cheaper alternatives. - Users find **limited features** in Giveffect, noting the need for improvements and more seamless integrations. - Users note the **lack of seamless CRM integration** with video features, making donor communications less efficient. - Users often face **data transfer issues** that complicate their setup and hinder effective use of Giveffect. - Users find **limited donation management features** in Giveffect, impacting integration, customization, and overall functionality. #### What Are Recent G2 Reviews of Giveffect? **"[Giveffect has all the bells and whistles!](https://www.g2.com/survey_responses/giveffect-review-11733532)"** **Rating:** 5.0/5.0 stars *— Nycky M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-11733532) --- **"[Effortless CRM with Excellent Usability](https://www.g2.com/survey_responses/giveffect-review-12805563)"** **Rating:** 5.0/5.0 stars *— Jessi M.* [Read full review](https://www.g2.com/survey_responses/giveffect-review-12805563) --- #### What Are G2 Users Discussing About Giveffect? - [What is Giveffect used for?](https://www.g2.com/discussions/what-is-giveffect-used-for) ### 18. [BetterUnite](https://www.g2.com/products/betterunite/reviews) BetterUnite is a comprehensive nonprofit software solution designed to streamline events, fundraising, and donor relationship management within a single, user-friendly platform. This integrated system empowers nonprofits to manage various aspects of their operations efficiently, from event planning to donor engagement, all while enhancing the overall experience for both organizers and attendees. Targeted primarily at nonprofit organizations, BetterUnite caters to a diverse audience that includes event planners, fundraising coordinators, and volunteer managers. The platform is particularly beneficial for those who host events such as galas, luncheons, conferences, and festivals. By providing tools for creating branded event pages, managing ticket sales, and coordinating guest lists, BetterUnite simplifies the event management process, allowing organizations to focus on their mission rather than administrative tasks. The software also supports mobile check-in, ensuring a smooth entry experience for attendees. One of the standout features of BetterUnite is its auction and raffle capabilities, which transform every smartphone into a bidding paddle. This functionality allows organizations to host live, virtual, or hybrid auctions with ease, enabling mobile bidding and real-time notifications that enhance participant engagement. The ability to set specific auction rules and generate clear reports for reconciliation adds further value, making it easier for nonprofits to manage their fundraising efforts effectively. By linking auctions to events, BetterUnite creates a cohesive donor journey from the initial RSVP to the final bid, ensuring a seamless experience for all involved. At the core of BetterUnite is a robust nonprofit CRM that tracks donor relationships, households, and segmentation for targeted stewardship. With integrated payment options through platforms like Stripe and PayPal, organizations can accept one-time or recurring donations effortlessly. Additional features such as built-in email marketing, volunteer management, and grants management ensure that all aspects of fundraising and community engagement are organized and accessible within a single system. This interconnectedness not only keeps data clean but also simplifies reporting, allowing teams to focus on strategic initiatives rather than manual data entry. Overall, BetterUnite serves as a mobile-first event fundraising platform that combines essential tools for creating engaging event experiences with comprehensive nonprofit management capabilities. By offering a unified solution for event planning, auction management, and donor relationship tracking, BetterUnite enables organizations to maximize their impact while minimizing the complexity of managing multiple systems. This holistic approach allows nonprofits to dedicate more time to building community and fostering relationships with their supporters. **Average Rating:** 4.7/5.0 **Total Reviews:** 41 **How Do G2 Users Rate BetterUnite?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.5/10) - **Fundraising:** 9.4/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 9.6/10 (Category avg: 7.9/10) **Who Is the Company Behind BetterUnite?** - **Seller:** [BetterUnit](https://www.g2.com/sellers/betterunit) - **Company Website:** https://www.betterunite.com/ - **Year Founded:** 2017 - **HQ Location:** Austin, US - **LinkedIn® Page:** https://www.linkedin.com/company/betterunite (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 73% Small-Business, 22% Mid-Market #### What Are BetterUnite's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (19 reviews) - Event Management (12 reviews) - All-in-one Solution (8 reviews) - Features (8 reviews) **Cons:** - Lacking Features (6 reviews) - Difficult Learning (4 reviews) - Not Intuitive (4 reviews) - Complexity Issues (3 reviews) - Difficult Reporting (3 reviews) ### What Do G2 Reviewers Say About BetterUnite? *AI-generated summary from verified user reviews* **Pros:** - Users find BetterUnite **very easy to use** , streamlining fundraising efforts with comprehensive tools and excellent support. - Users praise the **exceptional customer support** from BetterUnite, ensuring reliable assistance and personalized care throughout their experience. - Users praise BetterUnite for its **comprehensive event management features** , seamless check-in, and exceptional customer support. - Users love the **all-in-one solution** of BetterUnite, making nonprofit management effortless and efficient. - Users commend BetterUnite for its **user-friendly CRM and comprehensive tools** , enhancing their fundraising and event planning experience. **Cons:** - Users find BetterUnite **lacking features** , expressing a need for improved customization and a more modern interface. - Users find **difficult learning** curves for BetterUnite, especially for tech-savvy volunteers adapting to the platform. - Users find the setup process **not intuitive** , particularly for those with limited tech skills, complicating navigation. - Users often find **complexity issues** in BetterUnite, making navigation and feature implementation frustrating at times. - Users experience **difficult reporting** with BetterUnite, complicating their ability to reconcile and understand transactions accurately. #### What Are Recent G2 Reviews of BetterUnite? **"[Effortless Fundraising with Exceptional User Experience](https://www.g2.com/survey_responses/betterunite-review-12982490)"** **Rating:** 5.0/5.0 stars *— Jeffrey G.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12982490) --- **"[Intuitive, Easy to Learn, and Built for Event Management](https://www.g2.com/survey_responses/betterunite-review-12648266)"** **Rating:** 4.5/5.0 stars *— Anne V.* [Read full review](https://www.g2.com/survey_responses/betterunite-review-12648266) --- ### 19. [Tessitura](https://www.g2.com/products/tessitura/reviews) Unify operations. Deepen customer relationships. Grow revenue. Tessitura is a nonprofit technology company dedicated to helping arts and culture organizations thrive. Our comprehensive CRM platform is built specifically for the cultural sector, integrating ticketing, fundraising, memberships, marketing, education and business insights into one powerful system to fuel your mission’s success. Tessitura’s unified CRM provides a comprehensive, 360-degree view of every individual who interacts with your organization — whether they’re a ticket buyer, donor, member, volunteer or student. All customer interactions, from purchases and contributions to communications and preferences, are captured in a single, accessible profile. This centralized data enables teams across departments to personalize engagement, track relationships over time and make data-driven decisions. The platform also supports complex relationship mapping — connecting individuals to households, schools, foundations and networks — while maintaining industry-leading security and user permissions. With Tessitura, customer data becomes a strategic asset, powering insights, workflows and lifelong engagement. Key features include: Ticketing & admissions Sell any type of ticket — general admission, timed entry or reserved seating — with flexible tools for dynamic pricing, subscriptions and promotions. Fundraising & memberships Manage the full donor lifecycle, from online giving to major gifts and planned giving, with integrated stewardship and campaign tracking. Marketing Use behavioral data to create targeted, multichannel campaigns that drive engagement and revenue. Business insights Make data-driven decisions with drag-and-drop analytics, customizable dashboards and cross-departmental insights. Mobile & e-commerce Deliver seamless, branded experiences for ticketing, donations and memberships — optimized for mobile. More than software … a community. Tessitura supports over 800 organizations in 10 countries, including theaters, museums, zoos, aquariums and symphonies. Our team provides 24/7 support and expert guidance to help organizations grow revenue and build lasting engagement. Tessitura is a proven, scalable solution tailored to the unique needs of the cultural sector. **Average Rating:** 3.8/5.0 **Total Reviews:** 77 **How Do G2 Users Rate Tessitura?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.5/10) - **Fundraising:** 7.6/10 (Category avg: 8.0/10) - **Reporting:** 7.8/10 (Category avg: 7.9/10) - **Donor Communications:** 8.3/10 (Category avg: 7.9/10) **Who Is the Company Behind Tessitura?** - **Seller:** [Tessitura Network](https://www.g2.com/sellers/tessitura-network) - **Company Website:** https://www.tessituranetwork.com - **Year Founded:** 2002 - **HQ Location:** Dallas, TX - **Twitter:** @tessnetwork (3,088 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/969482/ (473 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Non-Profit Organization Management - **Company Size:** 65% Mid-Market, 29% Small-Business #### What Are Tessitura's Pros and Cons? **Pros:** - Customer Support (10 reviews) - Features (10 reviews) - Ease of Use (9 reviews) - Helpful (9 reviews) - Data Analytics (7 reviews) **Cons:** - Difficult Learning (11 reviews) - Learning Curve (11 reviews) - Learning Difficulty (11 reviews) - Complexity (6 reviews) - Complexity Issues (5 reviews) ### What Do G2 Reviewers Say About Tessitura? *AI-generated summary from verified user reviews* **Pros:** - Users highly value the **exceptional customer support** from Tessitura, appreciating their responsiveness and commitment to improvement. - Users value the **robust and customizable features** of Tessitura, enhancing department unity and patron engagement. - Users value the **ease of use** of Tessitura, which simplifies training and enhances interdepartmental collaboration. - Users appreciate the **helpful support and adaptability** of Tessitura, enhancing collaboration and user experience across departments. - Users value Tessitura's **integrated analytics suite** , enhancing accuracy in patron engagement and supporting marketing campaigns. **Cons:** - Users find Tessitura's **difficult learning** curve challenges onboarding and retention, despite its eventual benefits. - Users find the **steep learning curve** of Tessitura challenging, making onboarding and retention difficult for teams. - Users experience a **steep learning difficulty** with Tessitura, requiring significant time for effective onboarding and usage. - Users find Tessitura's **complexity** challenging, particularly with list management and documentation, affecting their learning experience. - Users often face **complexity issues** with Tessitura, making learning and retention of its features challenging. #### What Are Recent G2 Reviews of Tessitura? **"[Comprehensive Features and Flexible Solutions, Backed by Excellent Resources](https://www.g2.com/survey_responses/tessitura-review-11917954)"** **Rating:** 4.5/5.0 stars *— chax r.* [Read full review](https://www.g2.com/survey_responses/tessitura-review-11917954) --- **"[Cincinnati Opera Review](https://www.g2.com/survey_responses/tessitura-review-13021121)"** **Rating:** 4.5/5.0 stars *— Verified User in Performing Arts* [Read full review](https://www.g2.com/survey_responses/tessitura-review-13021121) --- #### What Are G2 Users Discussing About Tessitura? - [What does Tessitura do?](https://www.g2.com/discussions/what-does-tessitura-do) - [What is the cost of tessitura?](https://www.g2.com/discussions/what-is-the-cost-of-tessitura) - [How do you use tessitura?](https://www.g2.com/discussions/how-do-you-use-tessitura) - [What is Tessitura analytics?](https://www.g2.com/discussions/what-is-tessitura-analytics) ### 20. [Funraise](https://www.g2.com/products/funraise/reviews) Funraise is an all-in-one nonprofit fundraising platform. Built by nonprofiteers. Funraise was built by hardworking nonprofit workers like you—we know your stresses because they were ours. So we built an easy-to-use, innovative, effective fundraising platform that's loved by thousands of nonprofits. Our platform features include donor management, donations forms, campaign websites, peer-to-peer fundraising, recurring giving, data and reporting, events and ticketing, AI features to boost fundraising impact, and much more. Funraise is more than technology. Our experience and proven strategies are built into every part of the platform; whether it's donor retention or branding considerations, our team has been in your shoes. Funraise offers impactful fundraising tools for the growing nonprofit: 👉 Customizable donation forms 👉 Simplified recurring giving 👉 No-code campaign cites 👉 Industry-leading peer-to-peer fundraising 👉 Fundraising events and ticketing 👉 Intelligent data & reporting 👉 Automated task management 👉 Premium integrations **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Funraise?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.5/10) - **Fundraising:** 9.0/10 (Category avg: 8.0/10) - **Reporting:** 8.1/10 (Category avg: 7.9/10) - **Donor Communications:** 7.4/10 (Category avg: 7.9/10) **Who Is the Company Behind Funraise?** - **Seller:** [Funraise](https://www.g2.com/sellers/funraise) - **Year Founded:** 2015 - **HQ Location:** Costa Mesa, California - **Twitter:** @Funraise (1,535 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10303240/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Funraise's Pros and Cons? **Pros:** - Customer Support (1 reviews) - Ease of Use (1 reviews) - Features (1 reviews) - Options (1 reviews) **Cons:** - Donation Management (1 reviews) - Email Functionality (1 reviews) - Insufficient Documentation (1 reviews) ### What Do G2 Reviewers Say About Funraise? *AI-generated summary from verified user reviews* **Pros:** - Users value the **great customer support** from Funraise, enhancing their overall experience and ease of use. - Users appreciate the **ease of use** of Funraise, complemented by excellent customer support for a smooth experience. - Users appreciate the **abundance of features** in Funraise, highlighting its ease of use and excellent customer support. - Users appreciate the **abundance of features** in Funraise, alongside its ease of use and excellent customer support. **Cons:** - Users wish Funraise had **automatic Year End Donations emails** for donors to simplify the communication process. - Users are frustrated with the lack of **automatic Year End Donation emails** , as manual sending is required. - Users are disappointed by the **insufficient automation** for Year End Donations emails, requiring manual intervention. #### What Are Recent G2 Reviews of Funraise? **"[Thorough and easy to use with great customer service!](https://www.g2.com/survey_responses/funraise-review-10466078)"** **Rating:** 5.0/5.0 stars *— Rondi P.* [Read full review](https://www.g2.com/survey_responses/funraise-review-10466078) --- **"[Easy-to-Use Donation Management for Our RCE Foundation](https://www.g2.com/survey_responses/funraise-review-12429868)"** **Rating:** 5.0/5.0 stars *— Gerardo E.* [Read full review](https://www.g2.com/survey_responses/funraise-review-12429868) --- #### What Are G2 Users Discussing About Funraise? - [What is Funraise used for?](https://www.g2.com/discussions/what-is-funraise-used-for) ### 21. [Keela](https://www.g2.com/products/aplos-software-keela/reviews) Keela is a specialized customer relationship management (CRM) solution tailored for nonprofit organizations, designed to enhance their operational efficiency and fundraising capabilities. This platform provides nonprofits with essential tools that facilitate data-driven decision-making and streamline various organizational processes. By focusing on the unique needs of the nonprofit sector, Keela empowers users to manage their relationships with donors, volunteers, and stakeholders effectively. Targeted primarily at nonprofit professionals, including fundraisers, program managers, and administrative staff, Keela addresses the specific challenges faced by these organizations. Its features cater to a wide range of use cases, from managing donor relationships and tracking contributions to organizing events and executing email marketing campaigns. By centralizing contact information and providing detailed profiles, Keela enables users to maintain comprehensive records that can be easily accessed and updated, ensuring that all team members have the information they need at their fingertips. One of the standout features of Keela is its centralized contact database, which allows users to manage all their contacts in one place. This database is complemented by streamlined communication tools that facilitate outreach and engagement with supporters. Additionally, the platform offers robust donation management capabilities, enabling organizations to track contributions, manage recurring donations, and generate reports that provide insights into fundraising performance. The powerful email marketing tools further enhance engagement efforts, allowing nonprofits to create targeted campaigns that resonate with their audience. Keela also distinguishes itself through its seamless integrations with popular tools such as QuickBooks, PayPal, Eventbrite, and Zapier. This interoperability ensures that organizations can connect their existing systems with Keela, creating a cohesive workflow that minimizes disruptions. Furthermore, the platform is designed to be accessible and scalable, with a pricing model based on the number of contacts in the database, eliminating complicated add-ons or hidden fees. Users benefit from unlimited email support and online training, ensuring they can maximize the platform's potential without incurring additional costs. Overall, Keela serves as a comprehensive CRM solution that addresses the unique needs of nonprofit organizations. By providing essential tools for contact management, communication, donation tracking, and marketing, Keela equips nonprofits with the resources they need to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Keela?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.5/10) - **Fundraising:** 8.4/10 (Category avg: 8.0/10) - **Reporting:** 7.7/10 (Category avg: 7.9/10) - **Donor Communications:** 8.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Keela?** - **Seller:** [Velora](https://www.g2.com/sellers/velora) - **Company Website:** https://www.joinvelora.com/ - **Year Founded:** 2009 - **HQ Location:** Fresno, CA - **LinkedIn® Page:** https://www.linkedin.com/company/657407/ (73 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director - **Top Industries:** Non-Profit Organization Management - **Company Size:** 86% Small-Business, 12% Mid-Market #### What Are Keela's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Customer Support (14 reviews) - Donations Management (9 reviews) - Donor Management (9 reviews) - Email Communication (9 reviews) **Cons:** - Missing Features (7 reviews) - Email Functionality (6 reviews) - Limited Features (6 reviews) - Poor Design (6 reviews) - Data Management (5 reviews) ### What Do G2 Reviewers Say About Keela? *AI-generated summary from verified user reviews* **Pros:** - Users find Keela's **ease of use** exceptional, offering a smooth experience that simplifies nonprofit management. - Users commend the **quick and efficient customer support** from Keela, ensuring all queries are promptly addressed. - Users love the **easy-to-use donations management** features of Keela, enhancing efficiency for non-profits daily. - Users commend Keela for its **streamlined donor management** , enhancing efficiency and relationship building in fundraising efforts. - Users appreciate the **efficient email communication** in Keela, enabling easy donor engagement and streamlined campaign management. **Cons:** - Users find Keela lacking in **essential features** like mobile previews and advanced automation options for email marketing. - Users are frustrated by the **lack of email preview options** and limited design flexibility in Keela's email functionality. - Users note the **limited features** in Keela, especially regarding automation complexity and email design flexibility. - Users are frustrated by the **poor design** of Keela, lacking mobile preview options and essential database functionality. - Users find the **data management complex** , especially regarding newsletter performance tracking and multi-language communication. #### What Are Recent G2 Reviews of Keela? **"[Intuitive CRM with Phenomenal Support for Nonprofits](https://www.g2.com/survey_responses/keela-review-8109559)"** **Rating:** 5.0/5.0 stars *— Doug K.* [Read full review](https://www.g2.com/survey_responses/keela-review-8109559) --- **"[Best Experience for a Small Non-Profit](https://www.g2.com/survey_responses/keela-review-11551239)"** **Rating:** 5.0/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/keela-review-11551239) --- ### 22. [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and pledges, cultivate planned giving, run custom reports, and ultimately raise more money. Boost your nonprofit's digital marketing efforts by running optimized, targeted, multi-channel digital campaigns that drive results and increase fundraising and engagement with EveryAction. **Average Rating:** 4.3/5.0 **Total Reviews:** 280 **How Do G2 Users Rate Bonterra EveryAction?** - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.5/10) - **Fundraising:** 7.9/10 (Category avg: 8.0/10) - **Reporting:** 7.9/10 (Category avg: 7.9/10) - **Donor Communications:** 7.9/10 (Category avg: 7.9/10) **Who Is the Company Behind Bonterra EveryAction?** - **Seller:** [Bonterra](https://www.g2.com/sellers/bonterra) - **Company Website:** https://www.bonterratech.com/ - **Year Founded:** 2022 - **HQ Location:** Austin, United States - **Twitter:** @BonterraTech (922 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bonterra-tech/ (1,322 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Organizer - **Top Industries:** Non-Profit Organization Management, Political Organization - **Company Size:** 71% Small-Business, 27% Mid-Market #### What Are Bonterra EveryAction's Pros and Cons? **Pros:** - Ease of Use (17 reviews) - Features (15 reviews) - Integrations (9 reviews) - Email Marketing (7 reviews) - Organization (7 reviews) **Cons:** - Learning Curve (9 reviews) - Difficult Learning (7 reviews) - Not Intuitive (6 reviews) - Not User-Friendly (6 reviews) - Complexity (5 reviews) ### What Do G2 Reviewers Say About Bonterra EveryAction? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Bonterra EveryAction, enabling effective independent fundraising and communication efforts. - Users value the **versatile features** of Bonterra EveryAction, enabling effortless campaign creation and effective audience engagement. - Users value the **s seamless integrations** with other platforms, enhancing their experience and data management significantly. - Users value the **all-in-one email marketing capabilities** of Bonterra EveryAction for streamlined fundraising and organizing. - Users appreciate the **organization and cohesiveness** of Bonterra EveryAction, finding it useful for efficient data management and communication. **Cons:** - Users face a significant **learning curve** with Bonterra EveryAction, requiring time and training to become proficient. - Users find the **difficult learning curve** of Bonterra EveryAction hinders their ability to effectively use the platform. - Users find the interface **not intuitive** , struggling with navigation and ease of use, especially for beginners. - Users find Bonterra EveryAction to be **not user-friendly** , struggling with its complex interface and steep learning curve. - Users find the **complexity** of Bonterra EveryAction overwhelming due to its many options and steep learning curve. #### What Are Recent G2 Reviews of Bonterra EveryAction? **"[It's a powerful tool that could use additional features and bug fixes.](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577)"** **Rating:** 4.0/5.0 stars *— Ashley M.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-11668577) --- **"[Easy-to-Use CRM with Robust Contact Management](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141)"** **Rating:** 4.0/5.0 stars *— GG R.* [Read full review](https://www.g2.com/survey_responses/bonterra-everyaction-review-12065141) --- ### 23. [NewOrg](https://www.g2.com/products/neworg/reviews) NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting. NewOrg brings these functions together in a single system, helping teams centralize data, reduce manual processes, and improve visibility into service delivery and outcomes. NewOrg is designed to support a range of service models, including housing assistance, behavioral health, youth and family services, emergency assistance, volunteer management, grant-funded programs, and community outreach. Its configurable structure allows organizations to adapt forms, workflows, permissions, dashboards, and reports to match different program requirements. Key capabilities include: Case management and client tracking, including service history, case notes, documents, and outcomes Grant and program management with reporting aligned to funder requirements Volunteer, donor, and relationship tracking connected to program activity Workflow automation to support documentation, approvals, reminders, and service delivery Reporting and dashboards for audits, compliance, funder reporting, and internal decision-making The platform supports configurable workflows and data structures, allowing organizations to adapt the system as programs, reporting needs, and service models evolve over time. NewOrg is used by nonprofit and government organizations across the U.S. and Canada to support program operations and data management. As a certified B Corporation, NewOrg is committed to social and environmental responsibility, aligning with the values of the organizations we serve. **Average Rating:** 4.7/5.0 **Total Reviews:** 23 **How Do G2 Users Rate NewOrg?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.5/10) - **Fundraising:** 10.0/10 (Category avg: 8.0/10) - **Reporting:** 8.9/10 (Category avg: 7.9/10) - **Donor Communications:** 10.0/10 (Category avg: 7.9/10) **Who Is the Company Behind NewOrg?** - **Seller:** [New Org](https://www.g2.com/sellers/new-org) - **Company Website:** https://www.neworg.com/ - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Non-Profit Organization Management - **Company Size:** 65% Small-Business, 26% Mid-Market #### What Are NewOrg's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Report Generation (5 reviews) - Reporting (5 reviews) - Ease of Use (4 reviews) - Response Time (4 reviews) **Cons:** - Interface Issues (3 reviews) - Missing Features (3 reviews) - Clunky Design (2 reviews) - Clunky Interface (2 reviews) - Difficult Reporting (2 reviews) ### What Do G2 Reviewers Say About NewOrg? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **prompt and supportive customer service** from NewOrg, enhancing their overall experience and efficiency. - Users appreciate the **efficient report generation** in NewOrg, allowing for easy and timely creation of custom reports. - Users value the **customizable reporting options** of NewOrg, enabling efficient management and impactful program tracking. - Users value the **ease of use** of NewOrg, praising its intuitive design and efficient support for daily operations. - Users commend NewOrg's **rapid response time** , consistently resolving tickets in under a day, ensuring efficient support. **Cons:** - Users find the **interface outdated** , leading to a cluttered experience with multiple tabs open during use. - Users desire more **customization features** in NewOrg to enhance reporting and dashboards, but find the current ones helpful. - Users find the **clunky design** of NewOrg dated, leading to an overwhelming number of open tabs during use. - Users find the **clunky interface** frustrating, often leading to multiple open tabs and a dated experience. - Users find the **difficult reporting** in NewOrg limits their ability to create professional and flexible printed outputs. #### What Are Recent G2 Reviews of NewOrg? **"[NewOrg’s Tailored Platform and Lightning-Fast, Detail-Oriented Support](https://www.g2.com/survey_responses/neworg-review-12536333)"** **Rating:** 5.0/5.0 stars *— Shannon C.* [Read full review](https://www.g2.com/survey_responses/neworg-review-12536333) --- **"[All Our Client Info in One Place—Fast Reports and Fantastic Support. HIRE THEM NOW WE LOVE THEM.](https://www.g2.com/survey_responses/neworg-review-12517277)"** **Rating:** 5.0/5.0 stars *— Marianna P.* [Read full review](https://www.g2.com/survey_responses/neworg-review-12517277) --- #### What Are G2 Users Discussing About NewOrg? - [What is NewOrg used for?](https://www.g2.com/discussions/what-is-neworg-used-for) - 1 comment ### 24. [Omatic Software](https://www.g2.com/products/omatic-software/reviews) Omatic Cloud is the nonprofit integration and data platform, built for everyday nonprofit users by nonprofit professionals who understand your workflows. Nonprofits juggle more systems than ever, creating data inconsistencies across systems. By supporting workflows across fundraising, program management, and financial reporting, Omatic Cloud helps you unlock the power of data to inform decisions, engage supporters, and scale your mission. Omatic Cloud provides: - App connectors for nonprofit tools - Bulk data imports (flat files) into CRM & accounting tools - Data transformation - Data mapping & routing - Data validation & deduplication - And much more! Omatic is backed by a world-class support team, providing hands-on implementation & training to help you get integrations live. Founded in 2002 and headquartered in Charleston, SC, we serve more than 3k social impact customers across Healthcare, Cause & Cure, Higher Ed, K-12, Family & Human Services, Arts & Cultural, and Faith-Based Orgs. **Average Rating:** 4.6/5.0 **Total Reviews:** 115 **How Do G2 Users Rate Omatic Software?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 6.1/10 (Category avg: 8.0/10) - **Reporting:** 4.4/10 (Category avg: 7.9/10) - **Donor Communications:** 6.7/10 (Category avg: 7.9/10) **Who Is the Company Behind Omatic Software?** - **Seller:** [Omatic Software](https://www.g2.com/sellers/omatic-software) - **Company Website:** https://omaticsoftware.com - **Year Founded:** 2002 - **HQ Location:** Mt Pleasant, SC - **Twitter:** @Omatic_Software (1,073 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1139814/ (114 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Database Administrator - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 54% Small-Business, 37% Mid-Market #### What Are Omatic Software's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Automation (5 reviews) - Easy Integrations (5 reviews) - Customer Support (4 reviews) - Data Management (4 reviews) **Cons:** - Learning Curve (4 reviews) - Difficult Learning (3 reviews) - Data Migration (2 reviews) - Import Issues (2 reviews) - Migration Issues (2 reviews) ### What Do G2 Reviewers Say About Omatic Software? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Omatic Software, enhancing efficiency with straightforward data imports and excellent support. - Users value the **automation capabilities** of Omatic Software, significantly enhancing efficiency and saving valuable time. - Users value the **easy integrations** of Omatic Software, enabling seamless data flow between multiple systems effortlessly. - Users appreciate the **great customer support** of Omatic Software, noting quick responses and thorough onboarding for all experience levels. - Users value the **efficient data management capabilities** of Omatic Software, enhancing workflow and simplifying integration tasks. **Cons:** - Users face a **steep learning curve** with Omatic Software, making initial setup challenging and time-consuming. - Users find the **difficult learning curve** a challenge, requiring significant dedication to fully utilize Omatic Software's features. - Users find the **data migration process cumbersome** , complicating updates and transitions to Oumatic Cloud. - Users face **import issues** with 'Fund' information, leading to setup delays and duplicated contact recognition challenges. - Users struggle with **migration issues** , including importing 'Fund' data and maintaining relationships during the transition to Oumatic Cloud. #### What Are Recent G2 Reviews of Omatic Software? **"[Great Integration to transfer data, Suer Great Support—Training HIGHLY Recommended for Best Results](https://www.g2.com/survey_responses/omatic-software-review-11910982)"** **Rating:** 4.5/5.0 stars *— Frank O.* [Read full review](https://www.g2.com/survey_responses/omatic-software-review-11910982) --- **"[Streamlines Event Registrations Efficiently with Minor Relationship Tweaks](https://www.g2.com/survey_responses/omatic-software-review-11844045)"** **Rating:** 4.5/5.0 stars *— Steven P.* [Read full review](https://www.g2.com/survey_responses/omatic-software-review-11844045) --- #### What Are G2 Users Discussing About Omatic Software? - [What do you recommend for those considering Omatic Software for data integration in the nonprofit sector?](https://www.g2.com/discussions/what-do-you-recommend-for-those-considering-omatic-software-for-data-integration-in-the-nonprofit-sector) - [What is Omatic Software used for?](https://www.g2.com/discussions/what-is-omatic-software-used-for) ### 25. [AudienceView Professional](https://www.g2.com/products/audienceview-professional/reviews) Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events. **Average Rating:** 4.3/5.0 **Total Reviews:** 87 **How Do G2 Users Rate AudienceView Professional?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.5/10) - **Fundraising:** 8.5/10 (Category avg: 8.0/10) - **Reporting:** 8.2/10 (Category avg: 7.9/10) - **Donor Communications:** 7.6/10 (Category avg: 7.9/10) **Who Is the Company Behind AudienceView Professional?** - **Seller:** [AudienceView](https://www.g2.com/sellers/audienceview) - **Year Founded:** 2002 - **HQ Location:** Toronto, Ontario - **Twitter:** @AudienceView (1,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/43880/ (286 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Performing Arts, Entertainment - **Company Size:** 91% Small-Business, 6% Mid-Market #### What Are AudienceView Professional's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Helpful (6 reviews) - Ease of Use (5 reviews) - Features (5 reviews) - Response Time (5 reviews) **Cons:** - High Fees (2 reviews) - Limited Customization (2 reviews) - Limited Features (2 reviews) - Poor Interface Design (2 reviews) - Poor Reporting (2 reviews) ### What Do G2 Reviewers Say About AudienceView Professional? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of AudienceView Professional, enhancing the experience with timely solutions and creative ideas. - Users value the **excellent customer support** of AudienceView Professional, facilitating seamless integration and effective assistance. - Users value the **ease of use** in AudienceView Professional, enjoying seamless integration and intuitive navigation. - Users value the **ease of use and robust features** of AudienceView Professional, enhancing ticketing and event management efficiency. - Users commend the **fast response time** of AudienceView Professional, ensuring prompt support and issue resolution. **Cons:** - Users find the **high fees** somewhat burdensome, but consider them to be at the industry average. - Users find **limited customization** in AudienceView Professional, hindering integration and cohesive functionality across various features. - Users find the **limited features** of AudienceView Professional hinder effective measurement and user experience. - Users criticize the **poor interface design** of AudienceView Professional, leading to confusion and inefficiencies in usage. - Users face **poor reporting** issues in AudienceView Professional, complicating financial clarity and impacting ROI assessment. #### What Are Recent G2 Reviews of AudienceView Professional? **"[Easy to use, Flexible Ticketing System](https://www.g2.com/survey_responses/audienceview-professional-review-8770065)"** **Rating:** 5.0/5.0 stars *— Kari C.* [Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-8770065) --- **"[Simple Yet Complex!](https://www.g2.com/survey_responses/audienceview-professional-review-10761513)"** **Rating:** 5.0/5.0 stars *— Robert F.* [Read full review](https://www.g2.com/survey_responses/audienceview-professional-review-10761513) --- #### What Are G2 Users Discussing About AudienceView Professional? - [What does Audienceview Professional do?](https://www.g2.com/discussions/what-does-audienceview-professional-do) - 1 comment - [What happened to vendini?](https://www.g2.com/discussions/what-happened-to-vendini) - 1 comment - [Is AudienceView a CRM?](https://www.g2.com/discussions/is-audienceview-a-crm) - 1 comment - [How much does AudienceView cost?](https://www.g2.com/discussions/how-much-does-audienceview-cost) - 1 comment ## What Is Nonprofit CRM Software? [Nonprofit Software](https://www.g2.com/categories/nonprofit) ## What Software Categories Are Similar to Nonprofit CRM Software? - [Fundraising Software](https://www.g2.com/categories/fundraising) - [Donor Management Software](https://www.g2.com/categories/donor-management) - [Volunteer Management Software](https://www.g2.com/categories/volunteer-management) --- ## How Do You Choose the Right Nonprofit CRM Software? ### What You Should Know About Nonprofit CRM Software ### What is Nonprofit CRM Software? Traditionally, businesses engaging in sales use [customer relationship management (CRM) software](https://www.g2.com/categories/crm) to align strategy and outreach with documented customer interactions. Having a holistic view of the customer allows businesses to make smarter decisions and craft the perfect pitch to drive revenue, while optimizing staff productivity. In a similar vein, nonprofit organizations rely on specialized versions of these solutions to achieve marketing, fundraising, and outreach goals. For nonprofit CRM software, constituent (as opposed to customer) relationship management better captures its essence. Often, nonprofit CRM software and [donor management software](https://www.g2crowd.com/categories/donor-management) are used interchangeably. Nonprofit CRM software can be distinguished from donor management software by the increased level of constituent data management and integration with other software that broadly improve nonprofit operations in multiple departments. Nonprofit CRM solutions provide all the essential tools an organization needs to track and manage their relationships with constituents, which include donors, alumni, volunteers, members, and event attendees. Nonprofits can record an individual’s past engagement and all relevant biographical data, informing fundraising and marketing strategies and optimizing data reporting processes. These solutions allow nonprofits to capture a detailed picture of their supporters and tailor their engagement goals accordingly. Nonprofit CRM software elevates an organization’s success in cultivating and retaining donors and volunteers. Key Benefits of Nonprofit CRM Software - Strengthen donor cultivation by collecting deeper biographical insights - Track and manage a diverse base of constituents - Improve marketing outreach to targeted supporter groups - Integrate multiple data points into one centralized constituent profile - Reduce administrative burden by automating stewardship and data reporting processes ### Why Use Nonprofit CRM Software? Nonprofit CRM software enables organizations to collect a broad range of important information about their prospective and current donors and supporters. These solutions organize constituent data and unify reporting, fundraising, receipting, contact, and email functions into one centralized, customizable location. When equipped with this 360-degree view, nonprofits manage their relationships more effectively and achieve stronger fundraising results. Armed with this information, staff are empowered to tailor marketing campaigns for specific donors, strategize prospect lists for annual appeals, and streamline the cultivation pipeline when multiple staff members are engaged with constituents. Nonprofit CRM software collects and integrates vital constituent information, including: - Biographical information - Donation and membership fee history - Event attendance - Familial, organizational, and corporate connections - Philanthropic interests and giving history - All past and present points of communication with the organization ### Who Uses Nonprofit CRM Software? Nonprofits use nonprofit CRM software to manage their constituents. From fundraising staff to marketing, PR, and finance staff, nonprofit CRM software has the functionality to serve a variety of needs to improve relationships and achieve fundraising and engagement goals. These solutions work for nonprofit organizations of all kinds, including colleges and universities, museums and cultural institutions, advocacy and grassroots groups, human services organizations, conservation groups, etc. Any nonprofit that needs to engage with a constituent base for philanthropic and volunteer support benefits greatly from using nonprofit CRM software. Key nonprofit staff who may use this software include: **Fundraising and development staff —** Fundraising and development staff use nonprofit CRM software to manage all contact points with each constituent. Knowing a constituent’s previous giving history, event attendance, and personal interests and hobbies helps fundraisers have more insight to inform their future interactions with a prospect or current donor. Similarly, grant writers use this software to track all public and private grant-related deadlines throughout the submission process. Through nonprofit CRM software, fundraising and development staff segment out specific constituents to target for cultivation events, annual gift renewals, or other related stewardship tasks. They can also look at appeal response rates to see how fundraising campaigns perform year over year. **Marketing and communications staff —** Marketing and communications staff rely on insights gained from the robust constituent profiles housed in their nonprofit CRM software. These solutions allow for segmented target groups, which could include lapsed donors, previous volunteers, program-specific donors, and so on. Marketers use this information to create relevant content for any given demographic or data parameter. For example, a nonprofit CRM software can allow marketing and communications staff to identify all constituents between a certain age range to send a promotional email for an organization’s associate board or young professionals group. Or they can tailor event invitations for invitees who attended a previous year. **Event staff —** Event staff monitor event attendance and performance through nonprofit CRM software, typically for fundraising galas and special donor events. These solutions allow for registration form integration to import ticket sales, guest names, and even dietary restrictions directly into the constituent’s profile. This automation assists event staff in building seating charts, identifying catering needs, and ensuring event goals are on track. **Finance staff —** Finance staff use nonprofit CRM software as an additional tool to keep track of all revenue and expenses, in addition to their own [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting). Typically, finance staff and fundraising staff will collaborate to conduct monthly, quarterly, or annual reconciliation to ensure what is tracked in the nonprofit CRM software also matches up with the accounting software records. Finance staff can use nonprofit CRM software for specialized revenue reports broken out by constituent type and time period. ### Nonprofit CRM Software Features Nonprofit CRM software often contains the following features: **Robust constituent profiles —** Track and quickly update all relevant background information about constituents, empowering fundraising staff to cultivate leads more efficiently. Create custom fields depending on the specificity of information being tracked. **Reporting —** Nonprofit staff collect a variety of data related to fundraising, event attendance, marketing metrics, and communications. Nonprofit CRM software removes the administrative burden of referencing multiple programs to view all the data. By centralizing and visualizing this data, these solutions provide almost instant turnaround for all reporting needs, and in a digestible format. **Revenue management —** Nonprofit CRM software simplifies the gift recording and tracking process, particularly with online giving. A donor or event attendee’s contact information automatically populates a record, saving time on manual data entry. These solutions can be preset to code donations or registration fees to the desired attribution. **Task automation —** Nonprofit CRM software eases or entirely removes many administrative tasks that compete with other priorities. Users have the option to schedule email blasts, contact reminders, gift acknowledgements, and more. These solutions also integrate with [email platforms](https://www.g2.com/categories/email) to remind fundraising and marketing staff about important follow-up tasks with constituents. They often have the ability to flag and prevent duplicated information and records from cluttering the database as well. **Event management —** Nonprofit CRM software provides all the tools an organization needs to run a successful event. From attendance tracking, to payment processing, to establishing ticket levels, and even post-event analysis, these solutions assist with planning and implementing the crucial events that contribute to overall fundraising success. **Constituent segmentation —** As an organization’s support base grows, fundraising and marketing staff require the option to build segmented lists for constituents that meet certain criteria. By categorizing constituents in certain ways, targeted campaigns are more likely to succeed. **Integration and customization —** By default, nonprofit CRM software provides organizations with a large number of functions and a lot of capability. However, the option to integrate additional systems into the software can ensure a greater range of data capture. These options could include [nonprofit accounting software](https://www.g2.com/categories/nonprofit-accounting), [event registration and ticketing software](https://www.g2.com/categories/event-registration-ticketing), and [donor prospect research software](https://www.g2.com/categories/donor-prospect-research). Additionally, nonprofit CRM software offers an extremely customizable platform for organizations to tailor it to their specific needs, ensuring that the appropriate information can be recorded for any given constituent base. **Mobile access —** For many fundraising and marketing staff, on-the-go workflows often require real-time access to their nonprofit CRM software. This option allows for constituent profiles to be accessed and updated as needed, perhaps at a networking event or after a promising one-on-one donor lunch. Other Features of Nonprofit CRM Software: [Automated Reports Capabilities](https://www.g2.com/categories/nonprofit-crm/f/automated-reports), [Lead Management Capabilities](https://www.g2.com/categories/nonprofit-crm/f/lead-management), [Online Portal Capabilities](https://www.g2.com/categories/nonprofit-crm/f/online-portal), [Sales POS Capabilities](https://www.g2.com/categories/nonprofit-crm/f/sales-pos) ### Trends Related to Nonprofit CRM Software As traditional CRM software continues to adapt, nonprofit CRM software will likely benefit from ongoing trends such as: **Voice command —** In the same way that voice commands have optimized smartphone and similar devices, nonprofit CRM software will see some functionality for voice commands to allow users to access information more quickly, whether through desktop or mobile. **Mobile optimization —** As nonprofits begin to engage younger generations who are digital natives, mobile optimization for all nonprofit CRM software features will be a priority. From building text-to-give or text-to-register features to increasing the accessibility that fundraisers have via the mobile application, ensuring that desktop and mobile experiences not only integrate but match each other in efficacy will be vital. Fundraising and marketing staff spend a great deal of time engaging in the community and, therefore, need access to a useful mobile solution. **Scalability —** Much like [donor management software](https://www.g2crowd.com/categories/donor-management), nonprofit CRM software serves nonprofits of all sizes. Typically, these solutions offer price points based on the total number of constituent records, as well as the total number of software users. Nonprofits should be critical in evaluating both the existing constituent base and the intended growth of new supporters and donors including associated goals in doing so. Certain nonprofit CRM software are optimized for small to midsize organizations as opposed to large organizations. Cloud-based nonprofit CRM software are another rising solution within the nonprofit sector, allowing for easier remote access and on-demand scalability as an organization grows. ### Potential Issues with Nonprofit CRM Software Nonprofit CRM software excels at providing customization suited to an organization’s specific needs. Depending on the solution, users should expect a degree of staff training, data migration, module and platform integration, and sometimes design configurations. These can require resources that an organization may not have initially budgeted for but should still be considered if nonprofit CRM software will boost a nonprofit's long-term fundraising and engagement goals. These solutions are far more robust with the functionality they provide to nonprofits. Before considering a nonprofit CRM software, users should determine the needs of their organization. A donor management software may be better suited to smaller organizations working with a limited budget. If marketing and event staff do not use the solution, nonprofits could be wasting money on additional features and user profiles. ### Software and Services Related to Nonprofit CRM Software Nonprofit CRM software broadly serves a nonprofit’s technological needs. Within the nonprofit software ecosystem, this solution allows for various integration points with the following: [**Fundraising software**](https://www.g2crowd.com/categories/fundraising) **—** Fundraising software powers the giving insights that a nonprofit CRM solution stores. Being able to integrate donations from online and manual entry is important to keep constituent records as accurate as possible and allows users to monitor fiscal year progress against goals for a fundraising team. [**Donor management software**](https://www.g2crowd.com/categories/donor-management) **—** Donor management software is often interchangeable with a nonprofit CRM solution, but the difference lies in the depth of customization and categorization for different constituent types. Donor management software can be a more effective option for smaller organizations that don’t have a large variety of constituent types to manage but still need to track relationships with ongoing prospects and existing donors. [**Donor prospect research software**](https://www.g2crowd.com/categories/donor-prospect-research) **—** Donor prospect research software gathers a broad range of biographical and other pertinent information about prospects and existing donors to integrate into their records. These solutions inform fundraising teams about where prospects and donors have given before, their income level, their professional affiliations, and more, empowering fundraisers to steward each individual accordingly. [**Nonprofit accounting software**](https://www.g2crowd.com/categories/nonprofit-accounting) **—** Nonprofit accounting software that integrates with nonprofit CRM solutions ensures all donations are captured and centralized in one system, reducing duplicate data entry and easing the reconciliation process for audits. [**Nonprofit payment gateway software**](https://www.g2crowd.com/categories/nonprofit-payment-gateway) **—** Nonprofit payment gateway software integrates with nonprofit CRM solutions to import ticket sales, event registrations, and other revenue sources generated from online forms. These solutions can be customized to ensure each response to a form is coded properly and automatically, reducing time spent on data entry.