Reed A.
RA
Reed A.
"Ease of Collaboration with Robust Security"
5/5
What do you like best about Egnyte?

I find Egnyte incredibly valuable for file sharing and ensuring file security, which is crucial in our line of work. One of the features I appreciate the most is the platform's ability to allow easy collaboration with my coworkers. The live update capability enhances our productivity as it allows us to seamlessly work on files together without delays. Its compatibility with Microsoft Excel online is another highlight for me because I am already familiar with the software, which makes the workflow smooth and efficient. Moreover, I value Egnyte's strong security protocols, despite the occasional challenge they pose, because they give me confidence in the safety of our shared files. The ease of setting up Egnyte for our team was also noteworthy, making the transition from using email for file sharing a seamless process. Overall, Egnyte's combination of robust security, ease of collaboration, and user-friendly setup makes it an indispensable tool for our team. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

I find the security measures in Egnyte sometimes too robust, which makes it difficult for me to access my account. It's a struggle to manage when the security is so tight that even as a legitimate user, I encounter hurdles in logging in. Review collected by and hosted on G2.com.

Response from Kaveri Mekerira of Egnyte

We really appreciate you taking the time to share your experience with Egnyte! While our security protocols are designed to protect sensitive data, we understand that they can sometimes feel restrictive. If you encounter login or access challenges, our support team can provide guidance to make the process smoother without compromising security.

Ted K.
TK
Ted K.
Vice President of New Business Development
Small-Business (50 or fewer emp.)
"Reliable Platform That Keeps Us Organized and On Track"
5/5
What do you like best about Egnyte?

Egnyte is a reliable platform that works every time. It helps our company stay organized on the pre-sales to proposal side of our business and when Net-AV wins, it helps us convert this to a Project that we can manage on time and on budget using Egnyte. It is easy to use on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

I have not found anything about Egnyte that I dislike. Review collected by and hosted on G2.com.

Heather W.
HW
Heather W.
"Easy Setup, Secure File Sharing Yet Needs Improvement"
4.5/5
What do you like best about Egnyte?

I appreciate Egnyte for providing a secure method for our clients to access confidential documents with the ease of a platform more like a file explorer. The familiarity of the format makes it easy for everyone to recognize and access what they need. I also liked the initial setup, which was quick and easy, and the great support from their customer service team. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

I would like to be able to share files with people who are not registered users more easily. I prefer having a secure link instead of needing to provide a password. Review collected by and hosted on G2.com.

Response from Kaveri Mekerira of Egnyte

Thank you for your review! We’re glad you find Egnyte’s secure, file-explorer–style interface easy for clients to use, and that setup and support met your expectations.

Cathleen V.
CV
Cathleen V.
Business Owner
Small-Business (50 or fewer emp.)
"once they have you, they don't make it easy for you to leave"
0/5
What do you like best about Egnyte?

certainly not their customer service. Right now I cant find anything to like about them Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

Do not get into bed with this company. I loved them until I tried to leave them. We had a situation come up that forced us to switch our provider (not Egnyte's fault, very restrictive terms from one of our software companies that would not connect with Egnyte), and I notified them 10 days before our renewal. Citing some 30-day cancellation period from the terms I read when I signed up with them at least 5 years ago, they insist on billing me for another year, as I was on annual billing. Told them I understood if they had 30-day terms, then please take me to monthly billing and then cancel after 30 days. Nope, wont do that. must pay for the full next year even though I won't be using it at all and spent an entire weekend getting my data off there. But yet they didn't mind calling and emailing me to upsell me within that 30 day notice period! Their terms are completely one-sided and trust me, it's not your side! So just their next dollar is all the care and concern they have for small business. Review collected by and hosted on G2.com.

Response from Kaveri Mekerira of Egnyte

We're sorry to hear about your frustration regarding the renewal terms. It's never our intention to make a long-term customer feel trapped. We regret that we couldn't accommodate your request. If you have any outstanding questions regarding the final steps of your account closure, please contact customerservice@egnyte.com directly.

-Egnyte Team

BC
Beverly C.
Assistant Project Manager
Small-Business (50 or fewer emp.)
"Effortless Document Sharing and Collaboration for All Teams"
5/5
What do you like best about Egnyte?

One of the main advantages is being able to share all documents on a single platform that both remote and in-office employees can access and edit. Additionally, the convenience of saving documents directly in Egnyte, without the extra step of saving and then uploading, is another significant benefit. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

At this point, I can't say that I have any complaints about Egnyte. I've been using it for the past few months and so far, everything has met my expectations. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great for Sharing & File Storage, Not for Images or Creative Files"
3/5
What do you like best about Egnyte?

I am using a Mac now and the experience has been the same on both platforms. The speed of loading has improved. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

They have a way to collaborate on Microsoft docs, but it's not as good as OneDrive. It an sometimes take a long time to sync and download large files. Review collected by and hosted on G2.com.

RM
Raychel M.
"Effortless File Uploads, Struggles on Mobile"
5/5
What do you like best about Egnyte?

I appreciate how Egnyte simplifies the handling of large video files by making it easy to upload multiple large files simultaneously, which is particularly valuable for tasks that exceed the capacities of email attachments. The platform is also user-friendly, requiring minimal setup; after my company set up my account, logging in was straightforward and I was instantly ready to use the service. This ease of use is a significant benefit, making Egnyte an efficient tool for managing file uploads without unnecessary complexity. The simplicity and effectiveness of Egnyte in this regard make it a highly recommendable service, as evidenced by my rating of 10 out of 10 for recommending it to friends or colleagues. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

Using Egnyte on a mobile phone is more difficult than on a computer. Review collected by and hosted on G2.com.

Response from Kaveri Mekerira of Egnyte

We appreciate your wonderful feedback. Thank you. :)

JQ
Jissel Q.
Accountant
Small-Business (50 or fewer emp.)
"Effortless File Security and Sharing"
4.5/5
What do you like best about Egnyte?

I use Egnyte for secure cloud document storage and sharing, and I really appreciate its ease of use both online and on my laptop file explorer. I like the ability to share documents with my team globally, and I feel confident about the security features it offers. The initial setup was easy as well. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

Co-editing only available online Review collected by and hosted on G2.com.

Lauren N.
LN
Lauren N.
Vice President Customer Experience
"Seamless File Management with Robust Security"
5/5
What do you like best about Egnyte?

What I like most about Egnyte is the control over file management and the security of the data. I really appreciate the ability to share files easily, both internally and externally. The initial setup process was pretty easy, helped along by the Egnyte team, who meet with you weekly to guide you through the process, help you learn the system, and get it set up, including doing training for staff and migrating the files. The staff is all amazing and helpful. I feel very valued as a customer. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

I haven't found anything to dislike about Egnyte. Review collected by and hosted on G2.com.

Response from Kaveri Mekerira of Egnyte

Thank you so much for this wonderful review! We truly appreciate your trust and are glad you feel valued as a customer.

Devendra S.
DS
Devendra S.
Assistant Manager
Enterprise (> 1000 emp.)
"Best file transfer protocol"
4.5/5
What do you like best about Egnyte?

It provides you multiple ways to share files with your clients keeping the data secure and easy to access. Also you can move the files from one folder to other in a very easy way. Review collected by and hosted on G2.com.

What do you dislike about Egnyte?

File synchronisation (especially for large folders) is very slow. Review collected by and hosted on G2.com.