---
title: eGain ClickToCall Reviews
meta_title: 'eGain ClickToCall Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how eGain ClickToCall works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 5
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# eGain ClickToCall Reviews
**Vendor:** eGain  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 5
## About eGain ClickToCall
eGain ClickToCall™ is a simple yet powerful solution that can be quickly implemented on web pages to offer real-time voice assistance to online visitors looking for customer service.




## eGain ClickToCall Reviews
  ### 1. helps people a lot

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jonah H. | Reseller and Entreprenuer, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about eGain ClickToCall?**

people learn quicker and the people are so helpful

**What do you dislike about eGain ClickToCall?**

hard to use and some people can't figure it out

**What problems is eGain ClickToCall solving and how is that benefiting you?**

easier user interface for my users and consumers



- [View eGain ClickToCall pricing details and edition comparison](https://www.g2.com/products/egain-clicktocall/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-13+19%3A03%3A28+-0500&secure%5Bsession_id%5D=01794347-91a4-4b3a-bac9-8b7792a29f0f&secure%5Btoken%5D=86c5efbb43197414d6d6254206b14642105a7c4ccd348f4a5c1318b85e1cca98&format=llm_user)

## eGain ClickToCall Features
**Additional Functionality**
- CRM
- Data Import/Export
- Alerts/Notifications
- Calendar Management
- Third-Party Integrations
- Sales Pipeline Management
- Collaboration Tools
- Activity Dashboard
- Reporting/Analytics
- Lead Scoring
- Task Management
- Document Management
- Calendar/Reminder System
- Lead Qualification
- Client Management
- Customer Database
- Territory Management
- Commenting/Notes
- Access Controls/Permissions
- Mobile Access
- Email Management
- Lead Management
- Event Triggered Actions
- Interaction Tracking
- Segmentation
- AI Copilot
- Generative AI
- Data Visualization
- Appointment Scheduling
- Lead Generation
- Feedback Management
- NPS Survey Structure
- Search/Filter
- Visual Analytics
- CSAT Survey Structure
- Engagement Tracking
- SMS Messaging
- Sentiment Analysis
- Customizable Templates
- CES Survey Structure
- AI/Machine Learning
- Survey/Poll Management
- Customer Experience Management
- Chat/Messaging
- Customizable Forms
- Customer Journey Mapping
- Trend Analysis
- Complaint Monitoring
- Widgets
- Customer Segmentation
- Social Media Integration
- Multi-Channel Communication
- Performance Metrics
- Workflow Automation

## Top eGain ClickToCall Alternatives
  - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (340 reviews)
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  - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.7/5.0 (42 reviews)