--- title: eG Enterprise Reviews meta\_title: 'eG Enterprise Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how eG Enterprise works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 13 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # eG Enterprise Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by eG Enterprise but has limited features. Are you part of the eG Enterprise team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! eG Enterprise, from eG Innovations, is a total performance monitoring solution for applications and IT infrastructures. Get actionable answers to performance issues, wherever they originate, across your physical, virtual, cloud and hybrid infrastructure, improving the user experience and dramatically improving IT efficiency. • Proactively monitor end-user experience on website and applications with real user monitoring and synthetic transaction monitoring • Trace user transactions across the applications architecture and pinpoint application code-level and database query-level issues • Map application dependencies with underlying infrastructure (server, hypervisor, storage, network, cloud) • In a single click, drill down to get performance metrics of any IT infrastructure component. • Built-in machine learning and automatic correlative intelligence help detect the root cause of application issues so administrators can resolve problems faster Monitor 200+ applications (Citrix, SAP, SharePoint, Office 365, Java, .NET, AD, Exchange, and more), 10+ virtualization platforms (VMware, Hyper-V, XenServer, Nutanix, and more), cloud platforms (AWS, Azure) and 10+ operating systems out of the box. eG Enterprise is a unified solution for monitoring application performance, end-user experience, and health of the entire IT infrastructure. * * * Seller [eG Innovations](https://www.g2.com/sellers/eg-innovations) Discussions [eG Enterprise Community](https://www.g2.com/products/eg-enterprise/discuss) Overview by John Williams (IT Performance Advisor at eG Innovations) Show More ## Top-Rated Alternatives [ ![Dynatrace](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynatrace") Dynatrace 4.5/5(1,366) ](https://www.g2.com/products/dynatrace/reviews) [ ![Splunk AppDynamics](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Splunk AppDynamics") Splunk AppDynamics 4.3/5(376) ](https://www.g2.com/products/splunk-appdynamics/reviews) [ ![Datadog](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Datadog") Datadog 4.4/5(726) ](https://www.g2.com/products/datadog/reviews) [ View All Alternatives ](https://www.g2.com/products/eg-enterprise/competitors/alternatives) ## User Insights Average based on 13 real user reviews. [Log in to unlock pricing and user insights](/login) RS Robert S. Small-Business (50 or fewer emp.) 8/17/2018 "Best In Class Monitoring" 5/5 What do you like best about eG Enterprise? The best thing about eG is it delivers complete visibility across our entire infrastructure from Layer 1 to Layer 7, switches, LAN, to hosts to applications like Citrix, SQL, HYper-V and Exchange. We never have to guess - why is it slow. In a few clicks we know the root cause. Review collected by and hosted on G2.com. What do you dislike about eG Enterprise? There is nothing really bad to say about eG. I have been using the product for over 12 years. Review collected by and hosted on G2.com. Recommendations to others considering eG Enterprise: If you are considering a monitoring suite, try eG. Do the trial - it's free, it's very non-intrusive and you will see results in 24 hrs. Review collected by and hosted on G2.com. What problems is eG Enterprise solving and how is that benefiting you? eG delivers huge value. In some cases it has allowed us to avoid buying new hardware. The old approach of throwing $$$ at slow performance is mitigated because eG pinpoints the root cause. This saved us tens of thousands of dollars by avoiding the purchase of new/additional servers. We are able to maximize completely the existing hardware we have. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sean M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sean M.") SM Sean M. Technical Director Information Technology and Services Small-Business (50 or fewer emp.) 2/25/2018 Business partner of the seller or seller's competitor, not included in G2 scores. "Fantastic product and event better support team" 5/5 What do you like best about eG Enterprise? The eG product provides me with so much visibility, whilst presenting the data in a very useful way. I now run the product across several of our clients, and I can now work on more important requirements with confidence that the IT infrastructure is running soundly. Review collected by and hosted on G2.com. What do you dislike about eG Enterprise? Product appears to be expensive, but once you realise the capability of the product along with being able to easily extend visibility without having to implement a second, third or more products. Therefore, the dislike of eG is having to try justify the investment earlier on - rather than having to wait for the customer to realise this 1 or 2 years down the track....making it more difficult to replace the now 4 or 5 products they have invested in since as short term solutions. Review collected by and hosted on G2.com. Recommendations to others considering eG Enterprise: Go with a single pane of glass NOW. Signing up to a quick fix, cheaper or alternative product - may simply mean you have to sign up with a different product later on for different visibility / area. It is worth the investment now, and then grow the product from there - overall so much more affordable then ending up with 5 different products / upgrades, agents - and no triaging / root cause analysis. Review collected by and hosted on G2.com. What problems is eG Enterprise solving and how is that benefiting you? I have solved several issues with the product. Many of which I would have never even been aware of was an issue, or would have never have found or linked with the root cause. After hour callouts have significantly dropped, and in fact this Chistmas / New year period I had 'no callouts'. This was due eG helping us to be proactive to ensure no upcoming issues prior to the break. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Enterprise (\> 1000 emp.) 10/8/2018 "eG software and support" 5/5 What do you like best about eG Enterprise? Countless way to proactively monitor and address issues before they become a significant problem Excellent Tech support! Review collected by and hosted on G2.com. What do you dislike about eG Enterprise? Nothing\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Review collected by and hosted on G2.com. What problems is eG Enterprise solving and how is that benefiting you? Citrix VDI analysis and troubleshooting. Proactive issue resolution. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/eg-enterprise/pricing) eG Enterprise Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_044cfbf6c03d107e5357e29e95fd9136/dynatrace.png "Product Avatar Image") Dynatrace 4.5/5(1,366) [ Compare Now ](https://www.g2.com/compare/dynatrace-vs-eg-enterprise) ##### Categories on G2 [Application Performance Monitoring (APM)](https://www.g2.com/categories/application-performance-monitoring-apm) ##### Explore More [Top rated DXP software for enhancing customer engagement](https://www.g2.com/discussions/top-rated-dxp-software-for-enhancing-customer-engagement)[What tool provides the most comprehensive MFA policy controls?](https://www.g2.com/discussions/what-tool-provides-the-most-comprehensive-mfa-policy-controls)[What platform integrates translation management with CMS systems?](https://www.g2.com/discussions/what-platform-integrates-translation-management-with-cms-systems) [Norton LifeLock Benefit Solutions vs Aura as an employee benefit: which do HR teams find easier to roll out?](https://www.g2.com/discussions/norton-lifelock-benefit-solutions-vs-aura-as-an-employee-benefit-which-do-hr-teams-find-easier-to-roll-out)[Which application portfolio management platforms help non-technical stakeholders get visibility into the app portfolio without getting lost in architecture diagrams?](https://www.g2.com/discussions/which-application-portfolio-management-platforms-help-non-technical-stakeholders-get-visibility-into-the-app-portfolio-without-getting-lost-in-architecture-diagrams)[Pros and Cons Details](https://www.g2.com/products/eg-enterprise/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)