--- title: Efficy CRM Reviews meta\_title: 'Efficy CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 102 reviews by the users' company size, role or industry to find out how Efficy CRM works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 102 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Efficy CRM Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Efficy CRM but has limited features. Are you part of the Efficy CRM team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! At last, a CRM solution that truly adapts to your needs. Efficy is a major player in the European CRM market. With our personalised range of solutions, we're already trusted by over 13.500 clients and 330.000 users across 60 countries. We want to help our clients succeed by providing the tools they need to make their employees’ work easier, and their customers happier. Our CRM solutions are the most flexible on the market. We enhance the productivity of your marketing, sales and customer service teams by providing a range of CRM tools. Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system. Don’t waste time on administrative tasks - empower your employees and grow your business with Efficy CRM. Boost your commercial efforts with our AI-based contact enrichment tool. By analyzing emails, it automatically fills in missing information about your prospects and clients, such as their job title, company, or contact details. Thanks to this analysis, our solution can naturally trigger workflows to automate tasks, alert certain users via notifications, and much more. Discover our artificial intelligence solution that analyzes the emotions expressed by your customers in the emails they send you or the support tickets created on your client portal. By quickly interpreting whether a sentiment is positive, negative, or neutral, you can proactively respond to the needs and concerns of your clientele. * * * Seller [Efficy](https://www.g2.com/sellers/efficy) Discussions [Efficy CRM Community](https://www.g2.com/products/efficy-crm/discuss) Languages Supported Arabic, Czech, Danish, German, Greek, English, Finnish, French, Croatian, Hungarian, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Chinese (Simplified) Solution Type All-in-One Overview by Laetitia Baret Show More ## Pricing Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,874) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,907) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Dynamics 365 Sales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ View All Alternatives ](https://www.g2.com/products/efficy-crm/competitors/alternatives) ## User Insights Average based on 102 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Efficy CRM Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage 100 ](https://www.g2.com/products/sage-100/reviews) Show More ![Tushar A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tushar A.") TA Tushar A. Senior Associate french Small-Business (50 or fewer emp.) 1/9/2024 "Great experience" 4.5/5 What do you like best about Efficy CRM? It was great using Efficy CRM, i would recommend to everyone Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? I din't disliked the app at all. It is great Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? It is helping me very much in email marketing Review collected by and hosted on G2.com. Show More 1/10/2024 Validated ReviewerIncentivizedSource: G2 invite ![Deepak .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Deepak .") D Deepak . Flutter Developer Small-Business (50 or fewer emp.) 1/12/2024 "User experience,value of money product,easy integration" 4.5/5 What do you like best about Efficy CRM? Good management,esay to you ans understand concept , user friendly Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Sometime seed slow whenever click on muti tabe Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Track ke task easy and maintain the data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Tapan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tapan B.") TB Tapan B. Application Developer - Salesforce Consulting Small-Business (50 or fewer emp.) 1/10/2024 "Very good" 4/5 What do you like best about Efficy CRM? It's more user friendly and efficient to use Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? The competitor in the markets the limitations of the platform Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Making the business process more streamlined Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ayush V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ayush V.") AV Ayush V. Small-Business (50 or fewer emp.) 10/23/2023 "One Stop Shop" 5/5 What do you like best about Efficy CRM? It provides a compresive solutions at competetive pricing, you do not have to rely upon other tools for Marketing channels. all in one place - Email marketing, segmentation, report management. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Sometimes it is overwelming to navigate through its UI Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Providing me insights on complete database of customer I have, eagle view of operations is helping me to manage all at one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Raunak D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raunak D.") RD Raunak D. Senior Software Analyst Mid-Market (51-1000 emp.) 12/6/2023 "Efficy CRM Review" 5/5 What do you like best about Efficy CRM? Efficy CRM easy to use,easy to deploy and flexible in terms for customisation and having best mobile user interface. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Expensive tool as compare to other customer relationship management tool. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Efficy CRM having best technical support and best data management tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Small-Business (50 or fewer emp.) 1/9/2024 "Exceptional management tool" 4.5/5 What do you like best about Efficy CRM? The modular structure of Efficy CRM enticed me the most. We were able to customize the CRM system according to our personalized interests, thus increasing the company's overall productivity. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? The UI/UX interface could've been better. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? The software has automated the sales processes thus steamlining repetitive tasks such as follow up emails. It also ensures that the important opportunities aren't overlooked. Review collected by and hosted on G2.com. Show More Response from Laetitia Baret of Efficy CRM [Editedit](https://www.g2.com/survey_responses/efficy-crm-review-9097565/official_response/edit) Thank you for your comment. To give you a secret info, we're working on improving our UI/UX interface. More to come very soon... Validated ReviewerIncentivizedSource: G2 invite ![Puneet M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Puneet M.") PM Puneet M. Senior Consultant, Solutions Architecture Enterprise (\> 1000 emp.) 9/14/2023 "Efficy is just a brilliant CRM" 5/5 What do you like best about Efficy CRM? it's a great CRM overall once implemented correctly. it gives you sort of a bird eye view of the business by customer and product. i really liked the simplicity it provided. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? it's highly customizable and sometimes that is an issue where folks make it so complicated where things can be easliy designed. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? it helped in providing a holistic view of the business where we can figure out what products our customers using the most Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") UC Verified User in Consulting Mid-Market (51-1000 emp.) 12/30/2023 "EFFICY CRM REVIEW" 4.5/5 What do you like best about Efficy CRM? Their multilingual feature and transferring the customer data into cuatomer knowledge help the business grow and make some green dollars . Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Cost for additional feature and little expensive licensing fees is the major drawback of this good software Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? Its user friendly interface helping to attract the customer through various automated maketing techniques like sending emails . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Small-Business (50 or fewer emp.) 10/19/2023 "Efficy CRM -Go for it !! Amazing Software" 4.5/5 What do you like best about Efficy CRM? Efficy CRM is flexible and adaptable to various scenarios. It is very user friendly and offers a wide range of features and users can customise the software to fit their needs according to their company requirements, projects requirements, customer needs . It also greatly helps in managing the database very efficiently. Overall it is a great investment for any project to boosts it's productivity. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Connection issues which can be improved . Extra features can be added in the standard cost instead of charging for every customisation. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? CRM , MARKETING Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vikas P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikas P.") VP Vikas P. Customer Retention Manager | Business Development Consultant Mid-Market (51-1000 emp.) 8/11/2023 "BEST CHURN RESISTOR" 4.5/5 What do you like best about Efficy CRM? A single tool can able to cover all the aspects of Customer Relationship Management i.e Sales, Marketing, Customer service, Management, etc. Review collected by and hosted on G2.com. What do you dislike about Efficy CRM? Nothing, actully it's a best ever CRM tool in market. Very clear & clourfull bird eye of view of all the insights makes it the HERO tool. Review collected by and hosted on G2.com. What problems is Efficy CRM solving and how is that benefiting you? With the help of automation I can easly track my users real time events in order to create meaningful interactions that increase brand loyalty, prevent churn, and increase sales which enable business growth. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Efficy CRM. ### SMB Starting at €49.00 1 User Per Month ### Enterprise Starting at €69.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/efficy-crm/pricing) Efficy CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image") Agentforce Sales 4.4/5(25,874) [ Compare Now ](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-efficy-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/efficy-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_9a4b1c59a10899f84ef2b2071e2037ce/dynamics-365-sales.png "Product Avatar Image") Microsoft Dynamics 365 Sales 3.8/5(1,623) [ Compare Now ](https://www.g2.com/compare/dynamics-365-sales-vs-efficy-crm) ##### ##### Efficy CRM Features Sales Force Automation Contact & Account Management Partner Relationship Mgmt. (PRM) Opportunity & Pipeline Mgmt. Marketing Automation Email Marketing Campaign Management Lead Management Customer Support Case Management Customer Support Portal Knowledge Base Mobile & Social Mobile User Support [ View More Features ](https://www.g2.com/products/efficy-crm/features) ##### Categories on G2 [CRM](https://www.g2.com/categories/crm) ##### Explore More [NAVEX One vs iSpring Suite for a compliance team that needs a mix of off-the-shelf content and the ability to build custom modules for company-specific policies?](https://www.g2.com/discussions/navex-one-vs-ispring-suite-for-a-compliance-team-that-needs-a-mix-of-off-the-shelf-content-and-the-ability-to-build-custom-modules-for-company-specific-policies)[Which Google Workspace utilities simplify email delegation, permission changes, and account management for distributed teams?](https://www.g2.com/discussions/which-google-workspace-utilities-simplify-email-delegation-permission-changes-and-account-management-for-distributed-teams)[Best user-friendly password manager software for desktops](https://www.g2.com/discussions/best-user-friendly-password-manager-software-for-desktops) [What are the best database systems for transactional workloads?](https://www.g2.com/discussions/what-are-the-best-database-systems-for-transactional-workloads)[Which productivity bot platforms are worth using for a customer success team that wants to automate check-in sequences and task reminders inside their existing CS tools?](https://www.g2.com/discussions/which-productivity-bot-platforms-are-worth-using-for-a-customer-success-team-that-wants-to-automate-check-in-sequences-and-task-reminders-inside-their-existing-cs-tools)[Pros and Cons Details](https://www.g2.com/products/efficy-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)